I've written reviews for other IHOP locations, but I wanted to highlight this location for their management. The staff - there were so many that I can't even remember, would consistently approach my boyfriend and I if were satisfied and needed anything. Not in that 'Ugh, I wish they'd stop asking' manner. It was appreciated. And also, because it was October at the time, IHOP was offering Reese's pieces pancakes that we tried that at our adult big age, was DELICIOUS. Without the right amount of syrup, it was dry... BUT with the butter pecan syrup, it was so so good. Something good & different to try outside of the typical shortstack. Loved the service here! read more

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The service was amazing, seated immediately. The waiter was nice and so was the food. The pancakes were delicious light and fluffy. Definitely recommend this place read more

IHOP - Pancake of the Month Combo - Breakfast & Brunch Near Me - Union City, Georgia

I have been waiting for ages for IHOP to offer a plant based meat and I got really excited when I saw that there was a plant based sausage patty offered on the menu. I should have known that there would be an INCONVENIENCE FEE You ask what exactly is an INCONVENIENCE FEE? That's when it is an INCONVENIENCE to be a non meat eater. I don't know if you would agree that an up charge of $4.99 for 2 Pattie's is a little ridiculous...... Thank you IHOP for offering a product that I can purchase from the grocery store for a lot less for a 100% increase...... read more

The waitress we had was very accommodating, real, and friendly. Very lively and made our breakfast pleasant. The manager however was a little strange. This is a rather small restaurant and they have managed to adhere to social distancing guidelines which is a plus. Fresh coffee, hot breakfast. The turkey sausage was a bit over done for me. read more

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Their food is OK and so is the service. The ambience is diner experience. It's convenient for me to get breakfast when I get an early morning oil change. read more

I've driven past this location many times but have never had the chance to stop in. With friends in town we decided to make it an IHOP morning. Upon walking in the inside is very clean. It has the classic look and feel that you expect when walking into an IHOP but the level of cleanliness is above standard. The Manager was at the front and greeted us and seated us immediately. She was training a new server so we had the pleasure of being a part of her learning process. The service was absolutely amazing. Well above the industry standard. From the great menu recommendations to the check in, everything was spot on. My friends are from up North and we're impressed by the "Southern Hospitality" provided. The food was really good as well. Everyone at the table was pleased. The food arrived fresh and hot and made to IHOP perfection. It was truly a pleasing experience. As I live in the area I will definitely be back. I highly suggest you take the time to stop in if you're in the area. read more

This location is a staple (is that the right term??) in this area. Probably the only thing left that was part of my teen memories. So that's been 30 year span to be exact that I've been coming to this IHOP location. Over the last several years the staff has changed, but seems to have a few employees around. Emilia is a sweetheart. We try to sit in her area. She will make sure your order is as requested. Even if you have unusual cooking requests....like no butter to cook your egg whites. This location stays busy. It's not large, so hopefully when you come to visit you are not in a rush. I really don't have any complaints so obviously I will continue to patronize IHOP at this location anyway until there is no more read more

Went here to get breakfast today. The food was decent and hot. The places was pretty clean from what I could see. The service was decent too. This place is pretty small though and the heat was really kicking when we went in which made it a little uncomfortable. But other than that the experience wasn't bad. read more

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No crayons for the kids menu .. Big ass bugs under the table .. my toddler hated the French toast because she doesn't like eggs which I explained when ordering only French toast... I've never seen French toast with a thick layer of fried egg over it which is why she didn't eat it because she doesn't like eggs. I will stay away from this ihop and probably every ihop in GA. Just disgusted for real read more

We ordered food twice from this restaurant. We got a delivery and the next day we dined in. Both times the food was delicious. The sirloin tips were juicy, tender and flavorful. The restaurant was clean and the service was good. I'd recommend this restaurant for a.good meal. read more

So I will start off by saying I was a little scared before I got out of the car. My friends were in town and staying at a hotel 10 mins away in Fairburn, GA. It was 9pm, I needed to eat and I don't eat meat nor fast food which eliminated 99% of the food options in the area for me. Ihop and Kroger were my only 2 real options so I chose Ihop. The parking lot in front of the restaurant was dark and there were signs warning you to hide everything, lock your doors and to call 911 if you saw anything suspicious so I figured it's probably not a very safe area but I was too hungry to drive anywhere else so I took my chances. When I walked in, there were people waiting for take out seated already. It took about 5 minutes for someone to come and take my order then another 10 minutes to actually put the order in the system. Either the young lady ringing me up was new or no one had ever ordered egg whites before. The staff was not rude but not super friendly either. I waited a good 30 minutes for my omelette and potatoes the restaurant had patrons in it but a 30 minute wait for breakfast food is ridiculous. Thankfully my car was not disturbed during my long wait. My spinach and mushroom omelette was good the potatoes were not good. I doubt I will be back to this location. read more

IHOP - Pay attention to the sign. - Breakfast & Brunch Near Me - Union City, Georgia

I ordered curbside pickup. The purpose of that was so I didn't have to go in. Unfortunately, I sat in my vehicle almost 20 minutes and no one ever came out. I had to go inside where they just had my food sitting on the counter. They have an actual door for pickup that is NEVER open. Maybe they should assign someone for pickups and curbside orders. read more

Called in around 930am on 10/31/21. Placed an order for family feast. Asked if I could sub the hash for anything else. Was told it could be pancakes, grits, etc. I chose pancakes. Was given a total of $30.xx and a time it would be ready. Sent my daughter to pick the food up and she tells me they never put it in because the hash cannot be substituted. AND that they called. So a spam call can come through. My daughter's call could come through, but not ihop's?!? Not even a voicemail! Not only did they lie, but time & gas was also wasted. Not to mention my children are without a timely meal. If they "couldn't reach me" provide good customer service by giving me what you said I could get. You know i was coming to get it! This is not hard to figure out here. Horrible customer service for this location would be putting it too nicely. read more

I don't usually rate IHOP, but Ruth was our waitress this morning and she was the best waitress! I have eaten in restaurants from Michelin star to mom and pop restaurants and Ruth is a pro! She was on top of things, very friendly and overall made our experience at iHop a great one. Food came out hot and coffee was flowing. Thank you Ruth!!! read more

Just tell me....how do u get a persons entire order wrong and still present them with a check. So I go on an early morning breakfast date....his treat....so already I'm off to a good start. I went to an IHOP a few months ago and really like the nutritional side of the menu and went with the spinish omlett w/mushrooms, roasted tomatos and swiss cheese and a fruit cup. She brings the food to the table and sits it down. Well it must have been all over my face, cause she says....whats wrong....this before I've even lifted my fork. She says....do u not like the way the omlett looks...I'm like no.....I however do wish the fruit cup was fresher. She says....oh...do u want me to take it back. Now I'm thinkin....if u knew something was wrong with it....why did u bring it to me? Then for some reason, I just couldnt get that omlett to taste like it had tasted before, so I ask for something...sauce....something....she brings me salsa. Cold...and in a little plastic cup with salsa all over the outside of the cup. Then I say.....how about some hashbrowns instead of the fruit cups....she says thats fine.....brings them back and they are half done. How can that be I wonder....she just placed an order for them....so I sit them to the side. She comes by again...and says....u want some cheese on those hashbrowns??? Aha.....thats it. Where the cheese that suppose to be in my omlett?? She like oh yeah....it was suppose to have cheese. Do u want me to take it back. How do I say hell naw bobby in IHOP language.....so I explain to her that under no circumstance do I send my food back to the kitchen to be "fixed". She takes this moment to assure me that no one is going to do "anything" to my food.....which tells me all the more that they probably will. The one high spot....is....me being the COUPON QUEEN....I had a coupon to buy one meal and get the other free....so it worked out...otherwise, I probably would have asked to see the manger...but alas....he was payin...I had the coupon...and I never really have to visit this location again. read more

Server did not follow what I ordered cause I asked milk ,orange, French toast, with bacon and scrambled egg. So she gave me combos that I didn't really order with hash brown. Plus I'm deaf and so reason she has her masked on so it would have be easier if she wrote and understand that I'm hard of hearing so I told her that. It would have been a good communication if there was. So I gave them two stars read more

Greetings. My husband and I visited the Union City IHOP located at 6902 Londonderry Way. We went right after work and were the only ones there so we were seated immediately. I have been frequenting IHOP since I was a child in the 1970's and have always loved the friendly service and great food. This was the first incident I have ever had where I have a complaint. Our server, a young African American lady named Cassie came to our table to take our order. She was extremely friendly and accommodating. A few seconds in, her manager, whose name I didn't get, came over, interrupted her and loudly said, "YOU ARE SUPPOSED TO BE WRITING DOWN THEIR ORDER!!" The manager then looked at us and blurted, "TODAY IS HER FIRST DAY!" My husband and I looked at one another and were very uncomfortable. The entire time we were there, we kept hearing the manager yelling at her to, "GO CHECK AND SEE IF THEY NEED ANYTHING!" "CHECK ON YOUR TABLE!" It was abusive, toxic, condescending and rude. I felt so sorry for the young lady to think that if this is her first work experience, she may think that this is the way you are supposed to be treated. It was disgusting. Later into our dining experience, another party came in and Cassie went over to them. The manager immediately comes over and says to them, "I'M SHADOWING HER BECAUSE THIS IS HER FIRST DAY!!!" The manager was humiliating her. I hope upper management does something to protect this young employee. And the manager should be re-trained. There is a way to "reprimand" employees and it should never be done in the presence of customers. read more

First thing I seen was a warning sign, not the best thing you want to see when you dine out. The waiter was pretty nice, but the service was way to slow, given we were the only people here at the tIme. The food was exceptionally good. No orange juice at all, kinda a let down being it is IHOP. Overall I would come back if I just happen to be in the area. read more

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It's an IHOP, so my experience and expectations are set based on that fact. Friendly staff and great pancakes!

Just had my best breakfast out of all the other similar venues. The food was prepared properly as ordered, the wait staff was professional. My second time coming to this location, both occasions I was not disapointed. You're the best! read more

Ordered a to-go order on uber eats, order took over an hour to get my meal. When the meal was finally ready no one called out the order, they just sat it by the register even as they knew people were waiting to receive their food. Also, I ordered cheese eggs, did not get that right. If I'm going to wait and extended time for my food at least let it be fresh and correct. Place seems disorganized. read more

Awful experience! After my online order states it would be ready by 7:05, I sat waiting for 20 more minutes. I finally asked about my order and the server who initially said my order would be ready, asked what I needed. read more

We came to IHOP on a weekday for brunch. Parking was easy. We were immediately greeted at the door and found the staff very friendly. We ordered red velvet pancakes, cookies n cream cheesecake french toast, grits, and bacon. The red velvet pancakes were quite tasty with our warm syrup! The cheese grits were very bland so we added salt and pepper. My bacon was perfectly crispy - just like I requested. I would not order the cookies n cream cheesecake again because it was just ok. Our waitress, Alicia, was wonderful. She was friendly and extremely attentive. We will back again when we don't want to drive to the city for breakfast. read more

IHOP - Red Velvet Pancake - delicious! - Breakfast & Brunch Near Me - Union City, Georgia

I walked in stood in the front I was never greeted at all. There was a young lady counting money to my left and waiters just walking pass me as if i was not standing there. Then I guess two mangers walk up and ask how many.I was seated just as well as the people behind me.But as I was waiting everyone behind me was waited on but no me. I waited 10mins then I got up and let the manger know what was going. He standing there looking dumb asking where was I sitting. I told him your other manger seated me. Then I her say as I was walking out I didn't know no one had that table. Really but you put me there. I will never go back. Poor management read more

The strucshur is a little small but the food was good and there pancakes are Delisous read more

So my family and I walk in first time here.......NO ONE SAID A WORDDDD !!!!!! We were just standing there for tensions .... Apparently where I was standing was the to go area but not even the lady at the to go register even acknowledge me she never looked up once while I was standing in her face or welcomed me in!!!! now frustrated I had to abruptly ask what are we supposed to do to even be put on the list I was very excited to come here but I'm not anymore read more

This is a hidden treasure in Union City. Never did I think that the food would be good and my order would be correct. I have only tried the French Toast and it's amazing. Not only was my order cooked correctly the service was ok. It was so good I ordered them through DoorDash the next day. I would suggest that the waitress/cashier not rush customers to order and not walk away from them. You can only do one thing at a time so the focus should be on the customer. read more

Service was quick and our server was really prompt. The restaurant itself was clean and the staff was very friendly. Our server tended to our every need. I recommend stopping in. read more

IHOP - Dinner was very good tonight and service was great. If in the area, be sure to stop by for a bite to eat! - Breakfast & Brunch Near Me - Union City, Georgia

I had an unpleasant feeling this time around. Usual I take an order to go but this time I dined in. Service was "rushy"! The restaurant was empty. Took forever to get my food. read more

This IHOP is horrible!! Worst service I've experience. I waited an hour and a half to be seated and they were empty they were only taking to go orders and not seating people in the dining room. I had to complain to get seated for a table of 1. Manager does not know what he's doing. They should have cooks preparing to go orders and cooks to prepare food for dine in. read more

Yo.... I placed a call in order and when I got there I HONESTLY was received with smiles. I am a happy person so the atmosphere was pleasant and kept me in the same spirits. The manager (KITA) was awesome as she allowed a server who greeted me to to continue with his obligations and she took care of my order..... Happily!!! The food was up to spec AND tasty!!! Anytime I am in town I will definitely come back. Kitchen Crew Shot Out!!! read more

This location is a bit of a hit or miss, but then again aren't all chain resturants? I've been here a few times over the course of a year so that should say a little something. Either it was a Fool-Me-Once Situation or the experience just wasn't "bad" enough to mark it off my list. The serivce there is ok. I can tell that the management is trying to clean it up, but every blue moon I get one of those lame waitresses that I grit my teeth tipping. If you are going because you are craving IHOP food, well that's exactly what you get. you get food. You get typical IHOP food with typical IHOP service. Nothing magical, just exactly what you pay for. read more

Coming back from a Braves game; and we were starved at 11:00 pm. IHOP was a quintessential late night craving stop. We were a little worried about the warning sign at the door stating to lock your car doors, take your keys, and hide all belongings; but hey when you need pancakes you need pancakes right!? Luckily the hostess/waitress was kind enough to seat us by the window so we could keep an eye on our car! Thanks fam! The service was great; the cook was throwing down on the flat top, and I had one of the best pancake platters ever! read more

We both ordered the egg white omelette with spinach from the Fit menu and it was really good. I was surprised and thought I was going to have to suffer through it, but it was really good. Of course my niece loved her pancakes, but she didn't eat the bacon. I was surprised. Overall, we had a good experience at this IHOP. I liked their red shirts. There wasn't a super long wait to be seated. Our waitress was super sweet, the restrooms were clean (clean restrooms say a lot about the restaurant to me) and I think I would visit this restaurant again the next time I was in the area...if I had a taste for IHOP. Three to four stars as far as IHOPS go. read more

IHOP - Liked the red shirts - Breakfast & Brunch Near Me - Union City, Georgia

I got there early in the morning, I didn't have to wait to be seated. Service was fast to the point. Food was good as expected. Coffee was ok, and I leave with a good sense of the area. read more

IHOP - Breakfast & Brunch Near Me - Union City, Georgia

Food was good and they came fairly quick! Took a while for my lemon but the server did have a few other tables. First time here and the staff were all very nice, pleasant atmosphere and smell great from the very first step in the restaurant! Will definitely be back when in the area! read more

Nice service, I have been to this establishment for the past year and the service is getting much better. The overnight staff, especially the waiter Sebastian was pleasant and communicated with us doing the process of us waiting for the food. Kudos Sebastian!!! Keep providing the service! read more

I usually love IHOP but the experience at this location was subpar. I walked in with my family on a Sunday evening and no one greet us even though there were at least four people in the front area. When we were finally acknowledged and seated no one came to offer water or take our order. We waited almost 10 minutes before deciding to leave. We went to a different IHOP four miles away and was greeted and seated quickly. The waitress Carissa came over with a smile and took our order. It was a complete pleasure at the second location. read more

We ate at this IHOP as a family for a late night meal. The staff were friendly and pleasant. We were seated right away, ordered our food, and were served in good timing. Towards the end of our meal, after two of the four of us had eaten our food, my 8 year old started screaming and yelling, "what is that!" It was a roach crawling across her plate!!! The waitress came over and helped capture it. She said they have problems with ants sometimes but she was very surprised to see a roach. However, As we were leaving the manager said they were aware of the problem and are addressing it. Most disgusting restaurant experience I've ever had! read more

Horrible service!!! Enter at your own risk. Waited 40 minutes for food and when asked where was my order, employee and manager were nonchalant about my wait time. Manager was very rude, server didn't have on a name tag, etc. I hate they closed the Cracker Barrel in Union city, but from now on I would rather travel more miles than waste my time there!! read more