Have taken my old European car there, esp. after the dealer told me it "wasn't leaking coolant"…read morealthough I saw coolant drips on the driveway, and had to keep adding coolant. Twice at the dealer, and they basically told me there wasn't a problem. Peter B worked on it, and said the issue is the hose size -- metric vs. US. If someone uses a US hose, it will be not be exactly right, and will leak once the car heats up and everything is at pressure. No more problems after Peter B worked on it. Also took my older Camry there, and asked about my newer Camry. Peter B (ie, the phone staff) was upfront about things they can work on, and things they don't. They are very busy, and I prefer to know this information before booking an appointment for 6 weeks in the future. So, I think is a time saver to have a thorough discussion on the phone at Peter B. (I hate these webforms dealers are using now -- there's a) no place to record specific issues, they basically only want a simple job, like a 40k checkover, etc. and b) dealer service intake staff never read the webform anyway. So what's the point?) The phone staff at Peter B is very knowledgeable, too.

Always happy with our service at Peter B's. He does the best work on our vehicles and we have the…read moreutmost faith that the work is always done properly on our cars. Never had a complaint.

I recently requested that Long's Garage detail my car, as I thought that a mildew smell indicated…read morethat there might be some water trapped in the padding under the carpet. I had called around town for estimates, but four other places were either unable or unwilling to look under the carpet for water. The estimate I was given at Long's for detailing alone was about 30% higher than all the other places I called. However, everyone I spoke to there was very friendly, and focused on providing the best service possible. They were all willing to take the time to listen to me, to ask questions, and to explain exactly what they would do to determine the location of the problem, and to resolve it. I ended up leaving my car at the shop for three days, but Rudy explained all the reasons for this, and I trusted his judgment. When I went to pick up my car, it looked fantastic and smelled great. They took the trouble to explain to me the efforts that they had made to locate the source of the leak on the roof, and the fact that they had had to remove more than four gallons of water and ice from under the floorboards. They removed all the water, dried the padding, cleaned the carpet, and sealed the leak. They actually undercharged me for all this work and when I told them this, they said, "We want the customer to be happy." Because of their conscientious attention to detail, their expertise, and their exemplary work ethic, they basically saved me thousands of dollars in future repairs and rust damage treatment. I am very grateful to this establishment. I can highly recommend the services of Long's Garage to everyone without reservation.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

I was driving across the country and had a check engine light on for ages. I stopped by KCM and…read morethey were kind enough to check my car out, fix the problem and send me on my way. They're nice people and I would absolutely return if I ever have car trouble while nearby. Thank you!

If I could give zero stars I would! Scheduled an…read moreappointment, drove 25 miles just to be turned away by a very rude man who told me that they don't schedule appointments at noon because that's their lunch hour, yet i have an email from Richard that says my appointment is at noon! They expected me to wait an hour till they had their lunch instead of just going to lunch a little late to do an estimate for me! After all it was their mistake!! Lunch was more important than I was! I'm glad I didn't let them touch my vehicle! Who knows what else would have been more important!!

I have lived in the C-U area all my life and at 72 years of age I can finally say I have an auto…read morerepair business I can trust. They are honest!!! The quality of their workmanship is top drawer and the price they charge is very reasonable. If you are looking for a reliable auto repair business Urbana True Tire is the best. I highly recommend them!!!

they worked on my transmission initially they said there is a leak from two pipes. They charge me…read morearound 500 for that and later the issue was still there. I brought back the car, they say it's the 3rd pipe they have absolutely no idea how to diagnose the actual problem. And they made me pay the diagnostic fee again. Very bad, not recommended at all.

Best prices around. Have taken my Kia there several times and usually fixed same day. Way cheaper…read morethan a dealership and nicer. Will call and detail the problems and ask your permission to fix

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

Calvin is the best mechanic you can find! He is professional, fast, and extremely kind and…read moreknowledgeable. He has a fantastic talent in dealing with cars. I say this with personal experience--Calvin has helped me so much with car inspections and repairing. He explained everything to me in such a clear way and with full honesty. He has all my respect and trust.

Amazing experience! Calvin was honest with me from the…read morebeginning and was willing to help me learn. Talked to him for a while and his family has been in the business for generations, so it's in his blood. He doesn't have much, if any employees, so his prices are low!! Came from another shop with a problem they created and was so grateful that Calvin did not take advantage of me like many other places. Trustworthy person with a passion for cars!!