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    Illinois Document Preparation Company

    5.0 (3 reviews)
    Closed 7:30 am - 6:00 pm

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    The Gorz Group

    The Gorz Group

    5.0
    (1 review)

    This past summer we endeavored to find our first home. Karen Gorz was an obvious choice as my…read moreparents worked with her in the past for their home in Glen Ellyn and loved her. From the beginning, she not only provided expertise that we desperately needed as first-time-buyers, but she clearly gave us honest advice with our best interest in mind. She listened to exactly what we wanted and found us home options quickly and efficiently. She worked hard and fast when negotiations began on the first home we were interested in buying. She also gave us great insight and advice when we lost that first home in a bidding war--it ended up being for the best! Karen left for a trip this summer and made sure to provide us with another realtor within The Gorz Group, Julie Witte. We appreciated that she provided us someone, even though we felt we didn't actually need someone for the short time she was out of town--we were wrong. We ended up finding our dream home and called Julie as we wanted to make an offer the first day it came on the market. It was a Sunday and Julie worked diligently to write up an offer letter and gave us the best advice in order to win the sale. Turns out there were 4 offers within the first 24 hours on the market and Julie was amazing with us during that stressful time. We ended up getting our dream home and couldn't have been more thankful to Julie's hard work and to Karen's proactiveness in for providing someone while she was away. Between the acceptance on our offer and the day of closing, Julie answered all of our questions, provided recommendations on inspectors and lawyers, and helped us as we navigated this new home buying process. After we moved into the home, we received a lovely gift from Karen, Julie, and The Gorz Group family. They also sent us a thoughtful Christmas gift and important information and advice for our 2018 tax filings as new home owners. We are forever thankful to Karen, Julie, and The Gorz Group for all they did and continue to do for us. We our happy as ever in our new home and will always recommend them to buyers and sellers in the Western Chicago Suburbs. Thank you all so much!! Shelby and Alex Krause

    From the owner: Hometown Realtors providing expert knowledge in the industry and area. Proudly serving Glen Ellyn,…read moreWheaton, Naperville and surrounding towns.

    Preferred Rate  - The Erin Griffin Team

    Preferred Rate - The Erin Griffin Team

    4.6
    (10 reviews)

    Erin's team is stellar! We found a home rather unexpectedly and she was able to get a preapproval…read moreletter in record time. Our realtor said that it was wonderful working with Erin and Swenia as they were great with communication and very prompt to respond. Thank you so much for helping us purchase our dream home!

    It is regretful that I feel it necessary to give Erin a poor rating, because things started off…read morewell. She visited our home and met with us in person to go over our loan options with us. She gave as the impression that she'd make herself available for us to answer questions, and told us she liked to give a high level of personal service. She was friendly, personable and we looked forward to working with her. Unfortunately, things quickly went downhill as time went on and when we actually called on her to utilize her services. Each time we had a question and tried to call Erin, she never answered the phone whether it was morning, afternoon or evening. When we'd leave a message and ask her to call us, she never did, instead she chose to send us one-line e-mails. The personal service that we thought we'd be getting from her was completely not there. When it came time to fill out our loan application, we discovered that Erin had left town for two weeks without mentioning it to us. But since the application had to be filled out immediately, it could not wait for her to return. We asked to work with another representative from the company, but Erin refused to comply with that request. She insisted that she call from Alaska to go over the application with us over the phone. What happened was she was over 30 minutes late for our scheduled phone appointment, and due to the poor reception where she was we were barely able to hear the entire conversation with her. What proceeded to happen over the next few weeks was we'd receive more cryptic one-line e-mails stating that we needed various items to complete the process. Never were they explained either in what they were or how to get them. This lack of communication seemed to be the case with Erin's coworkers as well, because when one of them called to ask for more documentation for a particular matter he seemed to not have any idea what she wanted. We went though an entire series of confused e-mails until our Realtor stepped in, called us and ironed things out. By that point we were ready to give up and go with ANY other lending agent, but unfortunately we were too far along in the process to start over. On at least one occasion after we'd gone about the process to deliver a particular item, she told us it wasn't necessary after all. The one good thing about the process was at our closing, all the documents and funds were ready to go and everything was in order. The closing representative was impressed by the completeness with which Erin had prepared things. I feel this earns her the single star for this review. Unfortunately, I would not recommend Erin and feel her lack of personal attention made the entire process very difficult on my wife and me during our recent move. When I brought up some of these issues and our frustration to Erin she became defensive, trying to spin things in her favor, which ultimately just made things worse. Good customer service means taking ownership for your mistakes, not deflection and denial. Had we known what we were in for, we would have gone with a different company and I would recommend you do the same.

    Brooke Daitchman - Baird and Warner

    Brooke Daitchman - Baird and Warner

    5.0
    (46 reviews)

    HIGHLY RECOMMENDED! Brooke has been absolutely amazing! My wife and I are relocating to California…read moreback to the Chicago area and Brooke helped us purchase a house in the north shore- all done primarily through the phone, email and FaceTime. She scored us an amazing deal on the house and saved us a ton of money. I was happy at a particular price point, but Brooke insisted we could get an even better deal. She has great connections, so working with an inspector and lawyer will be easy and effortless with no hassle. Also, Brooke made herself available any time for questions and made it out to the burbs even though she's based in the city. I was so happy that I set my parents up with her, and she got them an amazing deal in Vernon Hills. My dad, who has bought and sold several homes over the past 40 years, remarked that he had never worked with someone who was as skilled in negotiation as Brooke. Brooke makes the home buying process incredibly easy...will be returning to her if and when we move on to a new house!

    Brooke helped us find our first house in a very competitive Chicago Market. We were new to home…read morebuying and also new to Chicago and we would not have been able to do it without her guidance. She is extremely knowledgable on the city and the housing market and was able to help us quickly narrow down our search. We looked at a lot of houses over a long period and at no point did we feel any pressure from her to make a purchase. In fact, there were actually multiple properties she talked us out of putting an offer on. She is not afraid to point out things that she thinks could be issues, and I knew by the end of the home buying process that I could trust her eye for quality. We love the house we are in and could not have done it without Brooke.

    Illinois Document Preparation Company - professional - Updated August 2026

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