The quality of care I received was exceptional, I became a patient due to an orthodontics…read moreemergency.My permanent retainer bond detached from my tooth. I didn't want to take a chance of it causing my teeth to space while I was out of town. My local orthodontist is in Louisiana and couldn't make it there. So while on my flight I googled orthodontist that are open on Saturday and their name came up first. The process to become a new patient was quick and easy. Dr Poole was great explains to what he was going to do and how to repair it. Quick and easy and very gentle while doing the repair. The entire staff was helpful during this urgent manner. I will return and invite my family and friends to join the great office for all of their dental needs. By the way the office is very clean and fresh smelling which is a plus when looking for a dentist.

I had a very disappointing experience at Moreno Valley Modern Dentistry…read more I went in for what was supposed to be a routine teeth cleaning. After spending nearly two hours in the office, the only thing that was completed was X-rays. Instead of getting my cleaning, I was told I needed approximately $4,000 worth of crowns and root canals. I have dental insurance, and after checking with my insurance company, I was told my estimated out-of-pocket cost should have been around $1000, not $4,000. Because of this huge difference, I called the office and simply asked for documentation explaining the treatment plan and costs so I could review it with my insurance company. Unfortunately, the customer service was just as frustrating as the appointment. The representative initially didn't understand what I was requesting. Once she did, she said I would have to come into the office to pick up the paperwork because she could only print it. I asked if she could print it, scan it, and email it to me, but she repeatedly insisted that "the system wouldn't let her," even though printing and scanning are two separate processes. There didn't seem to be any effort to help or offer an alternative. At that point, I had lost confidence in the office and asked to cancel my cleaning appointment. Instead of helping me, I was placed on hold and no one ever came back. I hung up, called again, and someone answered immediately and canceled my appointment without any issue. Overall, I left feeling like the focus was on selling expensive dental work rather than providing the preventive care I originally scheduled. The lack of transparency with the pricing and the poor customer service made me decide to take my business elsewhere.

The facility is very cozy. Not the biggest office but they get the job done with quality. I've only…read morebeen here a handful of times and most of the time it's not even for me. They provide all sorts of dentist work as well as regular cleaning and checkups . The Dr is knowledgeable and the hygienist handles you with care. Overall I've had a positive experience and I highly recommend this business.

7 years after my original review and I am still a patient with this office! I moved over 30 min…read moreaway and I still make the drive for my routine cleanings and any work I need done. They are always professional and accommodating, especially if I am experiencing pain. They don't hesitate to get me in ASAP! Love the staff as well.

I have been taking my daughter here for almost a year .Back in September 2025, which was her last…read morecleaning, I went up to the front desk to let them know my insurance was changing and when I receive my insurance card I will come in and update my information. The woman at the front desk told me I could just text them the information because it's "much easier" and so I sent a photo of the front and back on November 10, 2025. Fast forward to March 2026 I receive a missed call and voicemail from their office telling me that her insurance is terminated and do I have any other insurance? When I went into the office, I asked if they had my current insurance info and they still had my old insurance in the system. I asked Azusena (the lady at the front desk) how could that be..she said, "let me go into the texts....oh it looks like we just didn't download the images." Well now we've done x-rays and are ready to be seen by dr. Ted Im who we've never seen before so I thought he would at least look into his patients files before seeing them. He was surprised to see that my daughter wear Invisalign (thank you dr. Larson-Riverside specialist!!) and Dr. Im went into a ten minute lecture with an upset tone about how she needs to wear them everyday or her teeth will be messed up, she needs to brush better, maybe I should get her a water floss so she can be more consistent. So I asked "does she have cavities?" Because in my mind there must be a reason he's saying all this and he's response was "nope, no cavities " and then just walked out. After he walked out his assistant Karla said she would be doing the cleaning and used red toothpaste. As she's cleaning she is shaking her head and smacking her teeth like she is upset. She looked up and asked me if my daughters gum bleed a lot because she is seeing a lot of bleeding. I said that all I saw was the red toothpaste...she goes "well yes it is red but I am telling you she needs to brush better- there is too much bleeding" After that, I didn't even bother to make another appt. From the front desk not updating what only took ten minutes to verify (and that's upsetting because that would've been $357 charge straight to me) To the Dr. and assistant just being rude for no reason.

I honestly can't say enough good things about Image Dentistry in Moreno Valley. I've always hated…read moregoing to the dentist because I have a really low pain tolerance, and in the past I've had some bad experiences with other dentists around the Inland Empire that honestly made my teeth worse and left me scared to ever go back to any dentists. I was living with pain for a long time because I was too nervous to risk going through that again. But this place completely changed everything for me. From the moment I walked in, the front desk staff made me feel comfortable. Nancy and Asuzena at the front office are super sweet, welcoming, and genuinely kind. They make everything smooth and stress free, and you can tell they truly care about patients. The dental assistants are just as amazing Victor and Karla always take care of me when I come in, and they are incredibly patient, sweet, and understanding. They make sure I'm comfortable the entire time and always check in on me, which means a lot. And Dr. Tedim I don't even know how to explain how great he is. He is incredibly patient, gentle, and kind. He takes his time, explains everything clearly, and makes sure you feel calm before starting anything. I've had fillings, crowns, and even root canals done here, and I genuinely did not feel any pain. That was something I never thought I'd be able to say about dental work. For someone like me who is super sensitive to pain and already anxious about dentists, this experience was honestly life changing. I finally feel like I can trust a dentist again. Hands down, this is the best and cleanest dental clinic I've ever been to, and I would honestly say one of the best in California. If you're scared of the dentist or have had bad experiences in the past, this is the place you need to go. I literally recommended it to all my family and friends. Go ahead and book your appointment with no hesitation, but please leave a spot for me lol.

2/24/2026 Today i have an appointment with SARAH, at DR. PATEL Dental office ,The front desk staff…read moreare very Friendy and helpfull. Now my Family comes here..Sarah is my Hygienist and she does a great job Cleaning my teeth with no problems..See you next time Sarah..Thank You.... 5 STARS PLUS ................

Brittany was awesome very patient took pride in her work and was efficient will always come here…read moreto get my dental work done

I don't trust this dentist he is so fake and the people at the front desk he has them to do all is…read moredirty Work don't fall for it. he will take all your money and don't take care of the problem Teeth and when you call him out on violating HIPAA he yells and put you out of his office by not giving the client an x-ray first before finding out what's really going on but you telling him you're in pain he doesn't do anything about the pain are showing any empathy for his patience what's going on he is a "CROOK" that's what he is he baits you in with his laughs and his music and take your money Because he knows every time you come back, he's going to get paid. by telling you it takes time for things to adjusted He is definitely a crook. I wouldn't give him a half a star..

I have been receiving care from Sunnymead Dental when they were on Alessandro. I have always…read morereceived wonderful care and been there so long I consider them family. They have supported my financially needs and form treatment plans for people to receive affordable oral hygiene care. The staff is so patient and supportive. I would recommend my family and friends here and for the Moreno Valley community to check them out.

I've been going there for years . Never a bad experience. Dr. Ted is the best, virtually no pain,…read morecompassionate & understanding man. His sense of humor helps me relax, along with his soothing humming while doing my teeth. Because of him, I can LITERALLY smile again. The pretty staff is very nice and understanding. I suggest anyone who fears the dentist like I did go here. I PROMISE you won't be dissatisfied. Thank you Jesus for blessing me with a wonderful dentist.. Today is October 1, 2025. I don't know if I'm doing this ride or not. I am not tech savvy. All I have to say is I just came back from the doctor, Ted he's awesome he Rocks if it wasn't for him I wouldn't have the smile I have today. The staff is outstanding. The professionalism is out of this world for those of you who haven't been here you have to go not that anybody really looks forward to going, but you know what you won't be disappointed. I went out of there with no pain not even in my pocketbook lol these girls rock. God bless you all and keep up the good work see you next year and have a blessed holiday.

Terrible Experience! I started with them about a year ago…read moreand got my wisdom teeth removed which I was over charged for! Still to this day I'm making payments on stuff I shouldn't have been charged for. Now they set me up on a treatment plan and I called my insurance and come to find out they were charging incorrect codes and over charging me by like $1,000. They are just trying to get money out of patients. Do not go there ! Something that was only supposed to cost $300 was being charged for $1,300+!

I came to this dentist originally with no tooth pain at all. During that visit, I was told I had…read morecavities that needed to be filled. I trusted their judgment and went through with the fillings. After the procedure, I began experiencing tooth pain that I never had before. When I returned, I was told the fillings were done incorrectly and that they needed to be redone. That was extremely frustrating, but again, I trusted them. Fast forward about a year later -- I once again went in with no tooth pain, and once again I was told I had cavities that needed to be filled. After those fillings, I am now back in pain again, repeating the exact same cycle. It's concerning to me that I repeatedly come in without pain and leave with ongoing dental issues. At this point, I've lost confidence in the quality of care and the accuracy of their diagnoses. Dental work is expensive, invasive, and not something patients should have to redo due to mistakes. I would not recommend this office based on my experience.

Office staff were pleasant and efficient. I hadn't been to the dentist in a while, but, the tech…read morewas very comforting and complimentary on my maintenance and care. The Dr came in and let me know what he was going to do. They took a little time in the beginning, but they kept me informed along the way. Great appointment.

This was my second visit to Smile Dental, and it was even better than the first! I highly recommend…read morecoming on a weekday morning--there was barely any wait time, and the whole process felt super smooth. Dr. Hernandez was kind, sweet, and really took the time to listen to any concerns I had. Kelsey did an amazing job with my cleaning--my teeth haven't felt this clean in a long time! Her attention to detail and the way she explained each step made me feel comfortable and relaxed the entire time. Ashley at the front desk is always a pleasure to talk to--friendly and welcoming. Overall, I couldn't be happier with how everything went. Already looking forward to my next cleaning!

As a first time patient I would of expected better customer service from them. I called to schedule…read morea first time appointment and in order to make an appointment I have to have the medical card on hand so they can't take the number which doesn't make sense ! So how do you know if I have it on hand I'm giving you the number ! lol Maybe it's just a Friday and she was frustrated ! Doesn't make any sense unless she was explaining it wrong .

Very ,very pleased with the dental sraff.Very polite and curtious, also professional. Now when it…read morecomes to my Hygienist Noel Baran she is awesome, polite, professional and more important she's always concerned about your feelings when it comes to her working on your teeth. I'm gratified about that because some dentist are not concerned about your feelings they just do there job ,whether your in pain or not .So thumbs up to StoneRidge Dental and Noel Baran RDH . Will highly recommend. Eric J.

BELIEVE the negative reviews! Dentist who gives very aggressive treatment plan you don't…read moreneed...cavities you don't have...tooth fractures you don't have...gum bacteria/disease you don't have that requires expensive out of pocket dental cleaning. DO NOT recommend!

Took to long to take you inside!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Dr Sina Nia is the new Dentist. He appears to promote extra expenses. I have a crown replacement…read morecoming up and he only uses non-metalic material in crowns which are much more expensive. We'll see