Haven Nails was one of the few nail salons with walk in appointments available on a Saturday so a…read morefriend and I decided to stop in. I paid $55 for dip nails with chrome. First impressions, I thought the salon was clean and rather small. They had 4 techs working and they were all busy when I came in but I didn't mind waiting. I showed my nail tech an inspo pic and let her know that I wanted square round nails and she got to work as soon as she was free. When she was working on my nails, another customer came in asking to get her eyebrows waxed. My nail tech stopped mid service when she was working on my nails to wax her eyebrows. I am patient so again, I didn't mind waiting however I could tell that the tech felt rushed and stressed. I'm not sure if this is the norm here but the tech only trimmed my nails before applying the dip powder but did not clean up my cuticles or trim any hangnails. Also, when she was filing down the dip, she cut 3 of my fingers which stung. I understand that she had another customer waiting on her but I don't think it was appropriate for her to rush through my service.

I called to ask the price of a full set with soak-off and was told $55. When I arrived, I was…read moreinformed there would be an additional $5 charge for the nail tips. Extremely disappointing and unprofessional. I would recommend going elsewhere

Nicely done Staff were engaging…read more Location wasn't convenient for me but the price was good

I have been coming to this nail studio for eight months now, and I want to give a shout out to…read moreDaisy, who is one of the best nail techs I have ever had! I highly recommend this salon to anyone wanting to up their nail game, and I also highly recommend Daisy. She always has great ideas for nail designs and works with me when I have a theme or inspiration, and comes up with something amazing!

Venezia (Energy Corridor) is a great salon! I value their professionalism and quality of service! I…read morehave been coming to them now for 4 years - since moving here. They service, girls, boys (recently witnessed), men, and women of ALL AGES! My last visit, Tammy (nails - dip, eyebrows) and Bella (pedicure) took very good care of me...AS USUAL. These two are always A+! I highly recommend Venezia. Try the coffee also! :)

Very disappointing first impression…read more I called Venezia Nail Spa to make my first appointment and specifically explained that I had never been there before. I was simply trying to ask a few questions about their manicure and French tip services before booking. Unfortunately, the woman at the front desk was extremely rude and made me feel like my questions were an inconvenience. Before I was even finished, she hung up on me without asking if I had any other questions. I called back thinking the call had dropped and explained that I was still talking when it ended. She responded in a frustrated tone, "Yes ma'am, your appointment is booked." I understand that people can be busy, but there is absolutely no reason to treat a potential first-time customer this way. A simple "Is there anything else I can help you with?" would have taken a few seconds. Needless to say, I will be taking my business somewhere else. If this is how potential new customers are treated over the phone, I can only imagine what the in-person experience would be like. Very unfortunate, because I was genuinely interested in trying this salon.

I needed a quick polish change and Genova happened to be next door from the wax salon. It used to…read morebe a Nails of America that was rebranded it seems. I was greeted warmly by the staff, who walked me over to a seat. The salon was very clean and spacious. The polish change took all of 15 minutes and cost around $12. I was glad it wasn't anything more as most places charge upwards of $15. I remember back in the day polish change was $8-$10. Ugh. I despise how expensive everything is nowadays, especially maintenance related.

Unfortunately, I received a nail bed infection from my mani here last week. This was the last straw…read morein an increasingly dissatisfied slip for me since becoming Genova. I've been coming here for several years off and on and usually leave happy, but as if the infection wasn't bad enough.... The customer service has really gone downhill. It appears a bit messy up at the front & crowded at the desk with girls just hanging out. Their technicians (never the same) seem unsure& timid, and there is usually a lack of communication between the front desk and the technician that I have to clarify repeatedly, even though the only thing I ever get is a simple, classic mani no polish, buff and go; and maybe a basic gel pedicure. The prices also went up by at least $10 a service overnight, once the name switched. Previously, I had a $100 gift card from NOA that they would not honor. Why not? I understand ownership changed, but to not honor past gift cards for longer doesn't bode well for established clients. Another time, back in May , I was told the wait would be over 45 minutes for a mani, even though that area appeared completely empty. Ok - so I walked back out and across the street to Blush Salon and got a lovely manicure right away. I don't expect I'll be returning to Genova any time soon.

I came in today for my third builder gel set here and overall, each visit has been okay. I…read moregenerally like the way my nails are done. However, as I was leaving today, I noticed I hadn't received a receipt so I asked for one. When I got to my car and reviewed it, I saw I had been charged an extra $10 for a "nail fix." That was confusing to me because I came in for a builder gel set on my real nails and they had done my previous set as well. I went back inside to ask about it and was told by the manager that the charge was because I had partially removed the gel from two of my nails. I explained that the gel had started peeling after two weeks, so I removed part of it myself this morning knowing I was going to come get them fixed after work today. My main concern is not necessarily the $10 itself, but the lack of transparency. Three different employees assisted me today between my pedicure and gel set and at no point was I informed there would be an additional charge. When I asked why no one thought to alert me, I was told they "thought I knew." Very odd response for it only being my 3rd time. I was initially excited to find a new nail salon that provided good service and transparent pricing, but adding charges without communicating them beforehand (and then making excuses for the lack of communication) makes me reconsider returning

Meh... I liked it... I was greeted with a hurried hello and it kind of threw me off for a minute…read morebecause the lady was a bit abrasive when I walked in... Again, I always tie how I am treated in the "Nail shop" to what is really going on in the world and that's straight up PRE-Judgement and I absolutely dislike ppl that go off of the notion to treat all of another race the same... the service was subpar. Anywayssssssss, the service was AIIIGGHT... I would not go back. Now I look at the nails I got done and did not like it then or now.

I have never written a complaint on a nail salon until now. The service by Holly was amazing and…read moreshe was sweet. Im writing this to complain about the price. I have been coming here for about a year and have always paid $70-$75 for frenchies which is reasonable. On Friday, I went in for the same service but its ridiculous that they charged me double for frenchies because I added an extra line of color. My total came out to be $93 for just a nail set. Im appalled because there was no other design. On top of that my appointment was at 1pm and I was already on my way and they wanted me to come in at 2pm, so I had to wait 35-40minutes to get seen. These nail salons are getting out of hand, I much rather support a small business.

Called about 1.5-2 hours ahead for an appointment for a full set and they were able to squeeze me…read morein (it was a Monday). It was my first time here and Holly was my technician. She didn't really speak to me other than to ask about the color I wanted and to check if the French was to my liking. It was fine since I prefer to just relax and not have to socialize when getting my nails done. My only complaint is that everyone was being offered a drink, and neither her or the person who sat me asked me if i wanted a drink or water. Anyway, I did like how my nails came out. I showed her a picture of what I wanted and the outcome was similar to what I asked for. I think the price was fair, although there is a discrepancy in the prices on their website and the price on their in person menu. I'd definitely come back!

Finding a true Russian manicure salon in Houston was more challenging than I expected! I wasn't…read morelooking for a salon that had recently added Russian manicures to the menu. I wanted a place that actually specializes in the technique. I was also surprised to see prices starting around $130 at several salons. After my original appointment elsewhere fell through because the technician was a no-show, I found 365 Mini Salon and I'm so glad I did. Booking through the Fresha app was easy, and when I arrived about 10 minutes early, I was immediately greeted, offered a beverage, and taken to my chair. My Russian manicure with hard gel took about 2.5 hours, and my nails look AMAZING. The attention to detail was exactly what I was looking for. My total was $100, including removal of my previous gel, which I felt was very reasonable for the quality and time spent. Easy booking, fair pricing, great service, and beautiful nails. I will definitely be back!

I've always wanted to try a Russian manicure, but the price always held me back. Before a…read moremonth-long trip, I finally decided to go for it so I wouldn't have to worry about bringing polish with me and I'm so glad I did. I paid $85, and honestly, I have zero regrets. I was genuinely shocked at how long it lasted--after 8 weeks, my nails still looked perfect. My nail tech, Yuna, was amazing. She took incredible care of my cuticles and paid so much attention to detail. Her skill and technique really stood out. I also loved the color I chose- it matched everything. I definitely think it's worth the cost. New members even get 10% off (regularly $95). I can't wait to come back!

I found this place a couple of months ago and have been coming here ever since. I don't typically…read moreget my nails done but they did such a great job I kept coming back every other week! Today I got a new nail tech who was absolutely horrible. She ignored my request for no cutting of the cuticles (even after my usual lady let her know), filed my nails AND SKIN so hard it hurt, and ended up clipping my skin too close and leaving nail polish on the side of my nails! The color she applied was not the one I picked but similar enough I just let it go. This experience reminded me why I hate going to get my nails done. When I went to pay I found out she had upcharged me for a hand massage I didn't ask for or want and then an attitude when I asked why the price was different than all my other visits. I regret not requesting my usual nail tech but she was busy with another client. Unfortunately this experience was enough to deter me from returning.

Service: I got the gel manicure. She did a good job with them with the right amount of nail coat…read morelayers. They haven't chipped. Price: $32 for gel manicure before tip. Ambiance: It's quiet and small place. There's no TV's, so I spent time watching tv shows on my phone. Cleanliness: I gave this a 3 star due to the cleanliness issue at the front entrance. The carpet was filthy as you can see from the photo, which made me question the cleanliness overall. When I got to the chair, it seemed clean with the white furniture, but I'm not very sure. I've seen cleaner places, so I don't think I would be going back.

Walked in and was immediately greeted. Both are professional and great at what they do. I got a…read morerefill and pedicure and I am very satisfied with the outcome. She helped me find the person nude color I was looking for. Pedicure felt amazing!

I needed my nails done in a pinch and live near by so decided to give this place a try. It took the…read morelady technician over two hours to complete my nails and in my opinion I got a simple basic set done. She used Poly gel and DKK NAIL all in 1 gel. I have been very disappointed with the longevity of the products. With proper nail preparation poly gel should last 3-4 weeks without chipping and builder gel should last 2-4 weeks. Unfortunately, after 2 days my nails were chipping. I returned to the nail salon and the guy technician fixed 3 nails without charge. But week later my nails started to chip again. I work in a medical office and I'm not rough with my hands. I'm very disappointed in the product and results of the nail. I don't know if the product was bad or the application was poor but I won't be going back.

I really wanted to love this place and make it my go-to salon, but unfortunately every visit…read morereminds me it's time to find a new one. The pricing never seems to be consistent for the same repeat services, which is frustrating. The overall vibe also feels very unwelcoming. Each time I've gone in, it seems like the technicians are put off by doing your nails rather than happy to have you there. After one of my appointments, the tech simply told me to wash my hands and then got up and left without saying another word--something that had never happened before. I eventually gathered my things and went to the checkout counter, only for her to walk off again. I paid and decided that would be my last visit. I truly wish them the best, but the attitude and lack of hospitality just isn't worth it.

I've visited several times since moving to the neighborhood, hoping each experience would be better…read morethan the last, but unfortunately I've left disappointed almost every time. The staff has never felt particularly friendly or welcoming, it often seems like they're more focused on rushing clients through than providing a quality, relaxing experience. On top of that, the results themselves have been consistently careless. I've experienced cuts during appointments, and the finished nails often look poorly done or rushed, which is frustrating when you're paying for a service that's supposed to feel relaxing. I really wanted to like this place because of the convenience, but after multiple chances, I can't justify returning. Overall, very disappointing.