I had an awesome experience at Image Creators. I *believe* the esthetician I worked with was Melissa (it's been a few weeks lol) and she did phenomenal. I had a lash lift and tint as well as my brows done - which is saying a lot because I haven't trusted my brows to ANYONE in my 40 year old life. I hacked them up when I was a 90s kid and have been afraid to have someone thin them out too much ever since! Melissa (?) did a great job. The brow lines looked amazing and so natural, it truly was my brows but better. I intend to go see her again for brows when it's time for another lash service. The lashes turned out great, by the way. I highly recommend getting a lash lift and tint if you're looking to make your eyes pop without the irritation of lash extensions. I had been doing extensions for wedding season and loved the look but needed a break. Melissa revived my lashes and now I don't feel like I even need mascara anymore! Very happy with my results. read more

I am not reviewing based on my stylist but on the front desk/ receptionist. Why? Why is this always so impersonal and difficult? I always feel like I am a bother and it is awkward for me. I've been here many times and have always been satisfied with my services, but the desk. How can such a beautiful salon employ such unhappy front desk receptionists? Example of conversation: Walked in "I'd like to make an appointment for such and such service" "Ok when?" Me: "Does (stylist) have an opening on x day?" "Only until 1pm" Me: "Ok, I'd like to schedule, I can come in the morning" "Ok what time?" Me: "Whatever she has open, let's try x?" "Yes she can do that" Me: "Ok, thanks" :( My suggestion: Offer a few times up until 1pm. Example: "She has 10, 11, or 12. Do any of these times work for you?" I am the customer. Not angry, just offering a suggestion. It keeps me from coming in more often. Thank you, read more

I've always gotten a great haircut here, regardless of the stylist. This is a nice salon with a good vibe and great service. They're really great about walk-ins, but I recommend calling before walking in because they do get busy. I usually get a haircut, wash, and blow dry. Reasonably priced. I have not tried their color services. read more

Went in for a massage, always a good experience. Had a gift card from pre covid and they honored it. I've always had a good experience. read more

Called to schedule highlights and asked for experienced stylist was told the stylist I was scheduled with had a lot of experience but was new to the salon. She was a new stylist with 18 months experience but didn't actually start styling until many months after graduating. She took too long to put the highlights in and my hair overprocessed. There is no way she couldn't tell while she was washing my hair because of how it felt and sounded when she was washing it. She also decided to go ash after I told her no ash color because it would wash out. I was there for 4 hours and she told me she was out of time to cut my hair but could trim it and then she was out of time to even trim it our blow dry it. So she dried just a few strands so I could see the color. After telling her I couldn't tell how it looked when it was wet. The attempted to brush through my hair and the brush got stuck multiple times so she stopped and said they were closed and I could come back another time for a cut and blow dry. I have never walked out of a salon with wet hair and this was a tangled unbrushed mess I threw up in a messy bun. When I got home I went to brush and blow dry it and realized my hair was falling out in the brush and looked like rubber. My hair was breaking off all over. I have breakage throughout my entire scalp. This was a Friday. I left a review and they called me Saturday and scheduled me with a new stylist for Tuesday. The more experienced stylist was great but my hair is totally ruined. I had only needed 1.5 inches trimmed when I first went and had to get almost 3 inches trimmed. I got a treatment and she toned it so you can't even see the highlights that are left from not breaking off. It took her forever to brush through my hair. The stylist recommended products for me to help build my hair back up. My second appointment was free but when I asked for a discount on the products it was thrown in my face that my service was free like I should be appreciative. They did give me 20% off the product but it isn't a products I would typically purchase and I still spent another $80. I also purchased 2 different k18 products at the recommendation of another stylist for $140. I found out at the end of the second visit that the owner was in the salon and didn't have the nerve to approach me and ask what had happened, ask if there was anything she could do, or even apologize, or what she would do to prevent this from happening to someone else. I can now only wash my hair 1-2 times per week. It takes me an hour to brush through it because of all the damage and I can't heat style it. My curl pattern is ruined. I have breakaways everywhere when I try to pull it back. It's a frizzy mess. One free service will not even begin to compensate me for how terrible my hair looks, feels, the time it takes for me to do anything with it, and the mental toll it has taken on me. Plus the additional products I've had to purchase and the additional services I'll have to continue to pay for to get my hair somewhat manageable. Do NOT recommend. read more

Bad experience today, they did not cut my hair and charged me the same price. Was not happy with the stylist who attended a class when I was there. read more

Wonderful service, very inviting and comfortable spa area! Appointments are easy to make and are prompt.

I've been coming to image creators on/off for about 8 years, mostly for nails and massage or facials. However, a couple weeks ago I went for a haircut and it was easily the worst haircut I have ever received. I have extremely thick hair, layers do not work well with me especially during the summer. Vivian disregarded this after I asked her not to give layers, and gave me many layers. She was cutting so fast, I was getting nervous because how can you cut that fast and pay attention to everything you're doing. Anyways, it was terrible. I had to get another cut from my normal lady to get it fixed. There was a giant chunk missing from my hair. This was just so disappointing but mainly frustrating. Not only was it a terrible cut though, Vivian was pretty rude about how dead my ends were, etc. I'll be back for the nail service and a facial but never, ever a haircut. The hair washing service was very nice and relaxing and everyone was prompt. But really the worst haircut I've ever received. Please see photo uploaded. read more

Image Creators - Haircut with Vivian. Giant chunk(s) missing! - Day Spas Near Me - Severna Park, Maryland

Olivia did my hair and make up for my wedding and let me tell you.. she did an amazing job! My pictures turned out beautiful because of her beautiful work! I highly recommend her. She was patient and kept asking me if I liked what she was doing during the process ! We changed some thing till I had what I wanted and it turned out breathtaking ! If you are looking for someone to do your hair and makeup for your wedding , Olivia is who to ask for !!!! read more

Image Creators - Olivia doing my makeup after she finished my beautiful hair complimented by my tiara ! - Day Spas Near Me - Severna Park, Maryland

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After spending almost a year trying to find a new stylist, I hit the jackpot! About 2 months ago I had my first haircut from Jennifer and I loved it. It grew out so seamlessly that I could've waited another month but I was too excited! Today was my second appointment and the cut was just as, if not better, than the first. This confirmed Jennifer was my new stylist and I am super happy! Jennifer is devoted to making sure hair is healthy and protected from damage. Based on her knowledge, my color treated (bleached) hair hasn't looked healthier in years. Overall, I couldn't be more pleased with the services that Jennifer has provided!! read more

Image Creators - Day Spas Near Me - Severna Park, Maryland

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Bottom Line: Reputable salon and day spa in Severna Park that is reliable but not super fancy. Image Creators is a reputable day spa in Severna Park that has been in business many years and expanded along with its success. Neither the salon nor spa are super fancy but service is always great. I've been getting my hair done by Jesika here for about two years and she is fantastic - personable, skilled and speedy. I totally trust her expertise and enjoy chatting with her during my visits. read more

I saw Jessie again today for just a haircut but she did an amazing job. It almost look like she colored my hair too that's how shiny and healthy it look after that. Great, great job ! read more

Image Creators - Day Spas Near Me - Severna Park, Maryland

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I was so excited. I called and they could get my daughter an appointment in 15 minutes. So my 14 year old daughter went in for a haircut. When she came out I asked her why did she not get seen and she said she did. They barely trimmed the bottom of her hair and charged us $60.00!! We went back in and had someone look at her hair and asked their opinion if they thought she should of had more cut off. She still visibly had dead-ends. They said if she wanted to keep it long then that's what she received. My daughter said she wanted it long but healthy hair cut. We left. I then called and asked if a trim and a haircut cost the same and they do. She was in and out within 30 minutes. Just disappointed with their customer service. At least ask if there is anything they could do to make us feel satisfied. Nothing. So goodbye, I will take my business elsewhere. read more

LP is the BEST!!! I highly recommend her services. She is professional, kind, accommodating, and very personable. She is awesome!! She made me feel like a true Princess! read more

Absolutely amazing service. So kind and understanding. Also had great prices for what they do. Will definitely be going back.

New to town and needed a highlight and cut. Michelle did a superb job! Prices are pretty steep. I usually pay 80 for a cut and highlight, so when the price was 165 I just about choked. Luckily I had a 50% off promotion. I also had a facial with Elaine and she was soooo nice and gentle. Very informative with skin care solutions. Didn't push the products on me. And also had a massage with Manejhi (spell). She was a bit rough and kept rolling my knotted muscles. But still ok overall. The front desk seemed a little snooty, like I was bothering them when I was checking in. That's why I gave 3 instead of a 4. read more

One of few in SP and their customer service sucks. Unable to cut hair within 40 minutes. No competition within 5 miles helps them stay in business. Do yourself a favor and go to Crofton or Annapolis. read more

I recently moved to the area and needed to find a new salon and I think image creators will likely be my salon of choice for now. I called to make an appointment and the receptionist was able to get me in the following day with Joanna. The receptionist did ask if I was familiar with the salon leveling system and indicated that Joanna was a Level 1 stylist, but was very good. The experience of my stylist did not matter to me; however, i found this to be very thoughtful because I'm sure there are people out there who are very picky about having stylists with experience, schooling, ect. I got in and only waited about 5 minutes. Joanna was great, she was very personable, funny and kept a great conversation going. There was a scheduling conflict for her appointment after me but she reassured me that she did not like rushing clients and there was no reason to feel rushed. She did a full cut, style and blow dry and it looked great! I also got my eyebrows done. The price for an eyebrow wax was $15, which is a little pricey compared to your Asian-owned nail salons but the eyebrow waxing at image creators is performed by an actual aesthetician. The one thing that I noticed was my hair cut was a bit more expensive than I was expecting based on a level one stylists pricing; however, they may have up-charged me because I had long hair. The salon is huge, even though it looks like it's only one main room when you walk in. Behind the receptionist desk is the spa that has private rooms and a manicure/pedicure area as well. Image creator also has great monthly specials so be sure to check them out before you go! read more

I love the atmosphere and my stylist. Marnie has been doing my hair for several years. She is always up to date on different styles, colors, etc. She is very, very educated about hair and I always leave feeling great! The atmosphere is fun and the staff is always friendly. They offer cuts and color, spa services (massage, facials, mani/pedi, waxing, etc). The massages I've had are off the hook. Best local salon hands down! read more

I can't rave enough about this place! 5 stars, but I will start with a recommendation - If you go for a Deva cut, either request a microfiber towel when you make the appt or bring your own. They don't use them, even if if your paying the serious upcharge for this type of cut. (As much as $70+ more than a reg cut!) That said, this is the going market rate for that kind of cut in this area, and the stylists here do a great job! They are very accommodating! They work really hard to get you in quickly, and are so pleasant about it! The staff up front is very personable and professional. The person doing the shampooing was amazing! Seriously the best scalp massage I've ever had! My stylist, Kelsey did a phenomenal job on my Deva cut and style! She also did the halo highlight/lowlights and it turned out so pretty! I am ridiculously happy with my hair and will definitely be back! read more

The main reason I go here is just for brow waxes. They do a great job. Most of the people I used to go to have now left, but I've been going to LP lately and she does a great job. She also explains to me what she did to fix them up/reshape when she had to. I have gotten my nails done here once or twice, but it was nothing spectacular. Years ago I had my hair done for prom here, and was charged $80 for just a low side ponytail with my hair curled, which seems pretty ridiculous. I would go here more for haircuts but I'm not a fan of the whole "find out what it cost when you get to the register" thing. Really, I would just stick to the spa services here. read more

I was new to the area and Image creators was recommenced to me. I don't remember who I saw but she didn't listen to me at all on what I wanted for my color/cut/style. It also took over 4 hours to get done and then I felt rushed out. Only reason I gave it 2 stars is because I really liked my eyebrow wax. read more

The only place I come to get my hair done! I go to Devon. He is THE BEST!!! He always has my hair looking better than I imagined!

The staff is very knowledgeable and friendly. Its not a stuffy salon and your stylist will always offer you coffee or water. I recommend Diana or Elle. Both very skilled and kind. Always leave here satisfied! You won't be disappointed! read more

I have been going to this salon/spa for years! It is a beautiful place. Let me just tell you Kelly has done my massage twice now and she is magic!!!! They were having a promotion the other day that I wasn't aware of but I also received a special foot treatment which was awesome. I am a salon owner myself (we don't do spa services) so I know what to look for and let me tell you this place is fantastic. I love going to Image Creators. read more

LP is awesome for your waxing, facials, massages very sweet and friendly Need a haircut and color? See Jackie pleasant and friendly. Love coming here read more

Jennifer is amazing! Jennifer provides high quality cuts/color beyond expectation. Jennifer has given me a very blended balayage that brightens up my dark hair perfectly and the skill set she possess for cutting hair is the best I've ever experienced! She is very personable and professional - if you're looking for someone who takes pride in their work, check out Jennifer! read more

The first thing I noticed was that the salon has a lot to offer (hair, nails, spa services, and products for sale). The second thing I noticed that there's a lot going on within the space and it's impossible for it to be a relaxing atmosphere...at least in the salon area. I went for a mani/pedi and was serviced by Georgia. While she was very nice, the service was sub-par. I enjoyed all of the creams and scrubs they use but Georgia's polishing skills need some work. It felt like a 5 year old was painting my nails. She just slapped the polish on. There was no technique or skill. And! I noticed that there are places on my nails where there was absolutely no polish! I am super irritated. I hope this review helps someone else. I MAY (probably not though) go back but would definitely request someone else. read more

I've been going to this place for almost 5 years now. My stylist does a wonderful job. The other stylist I've had to go to for various reasons have done great jobs also. But the biggest problem that exist at this location is the lack of consideration by the management staff. There hasn't been one time that I have arrived there for my scheduled appointment and I've had to wait at a minimum of 15 minutes with nobody communicating with customers. The front desk staff take no consideration in checking on the status of the stylist nor do they communicate if issues exist. They are more concerned with talking to each other rather than communicating with customers waiting to be seen. No sense of customer service. If my stylist was to go somewhere else, I would have no problem leaving this establishment. read more

Not quite as pricey as more upscale salons, but with all the talent. I would recommend Shell to anyone looking for a phenomenal, face flattering style. Another Positive was hearing how much my stylist enjoyed her job and this company. It feels good to support a business that cares for its' staff. read more

Save your money. Go somewhere else. I wanted to get a golden color and it turned out too dark and too red. I complained so they offered to "fix" it. I come over the next day and all they did was shampoo and blow dry it which did absolutely nothing. Then they tried to convince me that it was my fault. I was pissed because I lost $100 to be ugly read more

The BEST brow wax I've ever had. I've been going here for about 9 months and every time they do a perfect job. Ask for Kari!

Located in Park Plaza in Severna Park (next to Freedom Bakery), you wouldn't think on first glance, that this was a full service spa. When you walk in, you'll first notice the hair stations to the right, and a waiting area to the left. But there is definitely more than meets the eye here. The spa rooms are a short walk away from the waiting area, tucked away behind a set of doors (that you may not notice when you first arrive). If you plan to come in for a massage/facial, they will take you through a "hidden" door that leads to locker rooms and the "Hall of Zen" (as I like to call it), which takes you to the private rooms where you'll get paired with a one-on-one masseuse/spa tech. **One thing to keep in mind: Before you go to the private rooms, they'll escort you to the locker rooms/bathroom area to change into robes and drop off your things. Each locker is labeled with a "S", "M", "L" to indicate what size robe is inside. CHOOSE WISELY. The robes are nice and run a little big, so you may want to try them on before settling.** On the day that I came in, I was coming for an hour-long massage. My spa tech's name was Menijeh, and she was terrific. She was very personable, and kept me calm and relaxed throughout the duration of my massage. All of the staff members that I dealt with that day were happy and helpful, which made for a great experience overall. The facility is clean and inviting, which goes hand-in-hand with the wonderful staff. The prices seem pretty comparable with other local spa's in the area. This is a great place to come if you're looking for the full spa experience. I would recommend calling ahead if you're looking to book services with a particular person here. Also, check the website for info on any specials/coupons. read more

If you're looking to get your brows threaded at a reasonable price don't come here, I've only ever been twice and not sure how much I paid the first time but the second time it was definitely not worth $25, sure the lady did my brows perfectly and made sure she didn't do it thin but I've never and will never pay more than $12 for eyebrow threading, for $25 she should've done my whole damn face, and those $25 were before tip. I never forget about the tip so when I heard the girl at the front say it was $25 I said "for just my eyebrows?", she said "yes" so yeah go somewhere else unless you're a Severna Park lady with some money from her hubby, go crazy, but never again for me read more

The hairdressers/ spa staff are always very professional and helpful and wonderful!!! I got an amazing haircut today and she didn't complain as most do about blow drying my thick curls. Elle is awesome:) the only reason I give it a 4 is because the girls at the front desk are very snobby. read more

I've been to a lot of salons but this place is by far my favorite. Its a relaxing, comforting experience every time I'm there. Devin Moore cuts my hair, and ladies, let me tell u, he is something else. I get so many compliments on my hair when he gives me a cut that I won't go anywhere else. I was reluctant to post this as it may take away from my "Devin time", but he really deserves the recognition . Love this place! And love Devin!!! ;)) read more

Terrific for waxing...Kassandra was unbelievably sweet, as well as great at her job, with skin left extra soft and smooth after the vist. Very nice interior too. Easily the best salon in Severna Park in my opinion. read more

They make you wait forever. Color doesn't last very long. Haircut is not so great given the cost. Hair designs are not very professional looking. Bathroom is dirty. Smocks are old and stained. Shampoo girls are not well trained. Towels are old and stained. The whole place needs a makeover. read more

I retired from the military and my wife wanted me to start getting stylish haircuts. I went 7-8x, and on top of being very pricey the results were hit and miss, mostly miss. I gave up and now got to hair cuttery which does just as good or better for 1/2 to 2/3 the price and also includes a hair wash. My wife had also had the same experience with an"good stylist" that for whatever reason starts doing a terrible job. She too now goes to a salon in DC. read more

I'm changing my review. I wrote to the owners of the salon and they sent me a refund and a complimentary gift card for additional services. They really went above and beyond to make sure I was able to get an accurate opinion of this establishment. Since my last experience, I've been for a manicure, massage and DH went for a "man day" on fathers day which included a massage, hair cut and something else. I'm pretty impressed with what I've witnessed here and there hasn't been another incident. Everything has been relaxing and I've received excellent customer service. read more