Wow! I have a few very pleasant and nice things to say about this spa. I was greeted very kindly…read moreupon entering the establishment. I did not have appointment but the girls took me anyway and got me right in. I was offered a beverage to drink and was shown the new menu. I was told they just opened and that this is our menu. First off let me say I felt very comfortable and relaxed. I immediately scheduled a appointment with a asian masseuse for a hour. I believe they have alot of different types of girls working for instance if you prefer a european girl or asian or whatever. Anyways the massage i received was top notch. They took care of my problem areas and focused on my every need. I am very pleased to say I will be returning very soon because they know how to take care of you. Oh and the girls working were all pretty and very nice. I was told all are very professional and well trained. I know at the end of my work week I will be returning to work out the kinks and soarness. They have great first time specials for new clients as well..thank you ladies for the best massage i have had in a long time

From the owner: free deep tissue ,hot stones , $5 off for the first time to come hereread more

I paid over $300 for a highlight and cut. The stylist Cheryl was great, I was really looking…read moreforward to the aftermath after a thorough consultation. I tried resolving by private messaging the salon to no avail. I've never spent so much money on a service to get such mediocre results. Terribly disappointed. This was taken as soon as I got home from salon. They refused my money back, after having a disappointing experience im expected to go back? I was polite on the phone and was still hung up on. They have now lied saying they tried reaching out to me when they did not. Beware of this salon, even choosing a top stylist I still walked out with this.

From the front desk, Christina, the shampoo gals and then to Colleen or Kelly, who are my stylists,…read more I consistently have a very good experience. These gals know how to cut, color and style hair. So professional and very friendly. That's why I've been a customer for over 18 years. They are very accommodating with complimentary coffee, tea and water. This salon delivers high end quality with a down to earth vibe.

My 350th review go to this lovely massage suite owned by Ms Sharlita…read moreI had a very important ports in nursing license ship exam and I wanted to be as relaxed as possible so I quickly realized that the massage was definitely in order I am a southsider and I don't feel like going to the north side spa services or going downtown and looking for parking in order to get a quality service Yelp definitely has is Perks of being able to get insight and perspective that fit your needs I found the massage suite and I looked at the miles away and noticed that it was in Orland which is awesome for me is it a clear shot from a home I called and the owner actually picked up the phone I didn't have to leave a message or wait around I told her exactly what I needed and and why I needed it and she told me that she would definitely fit me in which was the Monday before my exam We quickly Exchange number she text me as soon as she was available we mutually agreed on a price and it was definitely what I was looking for for an hour of service I definitely didn't want to deep tissue massage so we agreed that we would go with the Swedish massage I got there in the nick of time found parking found her massage Suite she's very professional she lets you know what you need to do to get the best for your money for it starting on time getting undress quickly so she can go ahead and start her magic When I tell you that was the best massage I have received in a very very long time my last move the massage was around my birthday in Florida and it lacked and I had to stop and ask her what type of massage was that because it definitely wasn't a Swedish massage and she told me that it was more of a tailored massage she noticed that I had not several Kinks and felt my area of sciatica she focused there she focused on my neck she focused my back my goodness I rarely fall asleep on the massage table that I'm not comfortable cuz you're are half-naked in the environment but I dozed off several times I was so relaxed her hands are like angels I felt so good the next day I aced my exam so I appreciate her and her services and fitting me in I didn't leave her too much flexibility because I needed it so soon but we worked it out the price was wonderful I actually gave her $10 more because she Taylor Made it that massage just for me 5 stars

I'm one of those people that don't write many reviews but I just HAD to. It was my first visit…read moreseeing Sharlita and I also got in kinda last minute and it was the best massage I've ever had and I have had many. She helped all my problem areas and some that I didn't know I needed which really only comes from an experienced professional & it gave me a ton of relief. I felt like I was getting what my muscles needed vs going there only to simply relax. She definitely cares & knows what she's doing and made me feel completely renewed & I really appreciate that. She is personable & truly outstanding! I will be making another appt when the time comes.

It was a girls day for us ladies and we booked massages. The staff was truly incredible! Very kind…read moreand welcoming as soon as we arrived. The spa is so beautifully decorated and the energy is truly peaceful. My therapist was Evita and she gave me and excellent deep tissue massage! I enjoyed my 50 minutes with her! Looking forward to next time!

Heard great things and in badly need of a massage, I called and easily booked a 90 minute massage…read more On the day of, I only waited about 5 minutes to be called back. The location is so modern with a sophisticated ambiance. Nice and clean as well. They offer a shower after the massage (if you'd like) which I think is nice. Dennis performed my massage and it was amazing. He worked all the kinks/tension out of my neck and back. And his stretches are AMAZING!!! I'm thinking of making an appointment for just that! I felt so much lighter when I left. I will definitely be back!

Excellent experience at a very cool place. Laura is a top notch professional, who uses top notch…read moreproducts. I look forward to my next visit!

It's not that expensive. I know people think its gonna be crazy and all but it's Chicagoland…read more Nothing is cheap in Illinois. The service here is really good. Friendly staff. Good company. I don't get in as much as I'd like but I frequently travel.

Just moved back to the area. I have been visiting a Tricoci in another area and have had a great…read moreexperience. Today, not so much. The front desk staff was the highlight. The woman who checked me in was super cheerful, pleasant and showed me around. When I got back, that is when things changed. I will say I used to work as a hair stylist and an educator in the beauty industry. I have high standards for basic customer service. Today with my aesthetician was lacking. She was nice but literally was calling me back, looking on her phone and Apple Watch. I could tell she was distracted the entire time. This was just a "procedure" going through the steps with very little customer service element. This used to be a great salon and spa, today I was just disappointed with the level and of service I received today.

After passing by this establishment for years, I finally went in and checked them out after reading…read moreglamorous reviews online. I wish I had came in sooner in life Nedaa is knowledgeable and genuinely wants to improve clients skincare routine. I am pleased and I can't stop looking at my face.

Nedaa is wonderful! Her service is amazing by far the best i…read morehave experienced! My skin is glowing and my eyebrows always look perfect when leaving her spa I recommend facials and waxing by her I been going to her for years She is a must have in my life

Years ago my best friend and I experienced a massage here. It was incredible. The jobs we work do…read morenot allow us the time to commit to the benefits of a membership. I wish management would look into a punch card. We have been to other massage spas but they do not measure up to the consistent experience received at Hand & Stone. The ambiance is always perfect; relaxing music, soft lighting, aromatherapy and perfect pressure applied.

Elliot is GREAT masseuse!! I've been with her forever I…read morethink 2-3 yrs and she took care of all of my aches and especially my right knee pain and soreness or tightness She taught me isometric stretching. Love her sooo much Come and see her !!