Fantastic experience every time. They have done work on our Abarth in the past, when no one else even wanted to touch it, and now we trust them with our 1976 Alfa Romeo Spider. Highly recommended. Bonus - there are ALWAYS cool cars in the garage to check out. read more

IMM did a fabulous job on my vintage (first generation) Miata. Wonderful replacement of the clutch. Would recommend them for any auto repair service. Friendly, knowledgeable and experienced. Thank you Kwan and company! read more

I won't take nothing from Imm Auto Servies they are good mechanic's some of the best around. I was with them for many years which hurts because they were right down street from where I live , BUT if your vehicle's comes back damaged twice after two different occasions and you already paid alot money for repairs. It defeats the purpose of going back to Imm Auto Service's. Just to leave one shop and have to head to another shop right after just to repair more damages they caused. I should of learned the first time they damaged my car that aint right. It's pretty disturbing you lose trust.. And there honest decent people at IMM I thought I knew them. I recommend to take pictures of your vehicle outside there shop before you turn your vehicle in so you have proof. Because they will not take responsibility. Do I sound like a liar I spoke very highly about there work and of there character I won't do that. If you don't look after yourself no one will that's where I messed up God Bless read more

Absolutely fantastic and thorough service! Every time I bring my car in they check everything and fix what they can sometimes with no charge depending on what it is and if they find bigger things they give it to you straight and are honest about whether they should do it or if taking it elsewhere is better. I've been in several times and it's always a great experience. Would highly recommended read more

I learned of IMM several years ago on saabnet.com - since then, I've been bringing them my daily driver '97 Saab 9000 from northern AZ. They have been incredibly competent, helpful, honest, and accommodating. I include IMM among my many happy Saab stories. read more

Took my vintage Saab in for service and a laundry list of small repairs I had an ongoing issues with the manual transmission shifter They gave me back a car that runs showroom new at less than half the price i expected for repairs I'm hard to impress but they did it! A++++++++++++ read more

Top notch business! Can't say enough good things about IMM. Nancy and the techs are honest, kind, and don't try to upsell you on something you don't need. Took my car to get the suspension checked after the dealership said I needed some things replaced. IMM gave my vehicle a clean bill of health and didn't even charge for the inspection. Highly recommend! read more

My car had a check engine light on. Because of a gas valve leak. I went to a dealership and got the new cap. Light was still on. Just needed to get codes reset. Pep Boys tried to charge me a 99$ diagnostic test. I didn't fall for it. Called around. Found Imm. Took it their and they cleared the codes for free. I recommend this place! Thank you. read more

Honesty and phenomenal service are hard to come by in this industry, but we found just that here at IMM. We took our 10-year old Subaru in with the check engine light. It was middle of the week and while we needed to figure out what was wrong with the car we also needed to be ready by the time school is out. Nancy was great at updating us on progress and she made sure we had our car back in time to do pick-ups. Great mechanics and great front end customer service! read more

Huge waste of time on these guys. New to town, I decide to try them out based on their positive reviews despite being a 35 minute drive from my house. Due to a pile up on the 101, I arrive 20 minutes late after spending 70 minutes traveling to them. The shop is quiet and empty on this Thursday morning, but the man at the counter gives me a lecture about "how appointments work." Instead of being able to do the inspection, oil change and investigate a coolant leak as discussed, he tells me straight away that "they can't work on my car all day while I wait." Really? First thing out of the guys mouth when encountering a new customer? I let him know that I expect him to have the car looked at as we discussed on the phone, and depending on what they find we can schedule any major work. He tells me my appointment has "passed." I let him know that if after driving an hour to be here he won't do the basics, I'll take my business elsewhere. He throws my keys down on the counter. And well, here I am. These get a well deserved 1 star for terrible first impressions. If you try these guys, don't be late or daddy will admonish you. read more

This review is long overdue, but months later I still think about IMM and smile (creepy, right?), so I know this meant I need to take the time to share my thoughts. The scoop: I have a Prius and the dealer quoted me over 3K for a fix that just didn't sit right with me. I looked all over the web for Prius repair in Phoenix and came across IMM Auto and spoke with Dave over the phone. He couldn't have been more kind - We talked on the phone for over 20 minutes about the issues my car was having and he, GASP, actually listened, rather than trying to shove pricy repairs down my throat. The next day I took my car in for diagnostics and lo and behold, all the repairs the dealer claimed I needed has miraculously disappeared. Dave was so cool, knowing the stressful experience the dealer put me through, he didn't even charge me for the diagnostic. The moral of the story: Car repair shops have a bad name because they take advantage of customers who don't know any better. Dave and IMM Auto were the exact opposite of this stereotype and saved me thousands of unnecessary dollars. My advice to you is PLEASE, PLEASE get a second opinion from a local, trusted repair shop when something breaks on your car. And not surprisingly, I strongly suggest you get that second opinion at IMM Auto. read more

I love this place! David Hanna, who I believe is the owner is on top of his game. I have been going here for about two years. The first time I took my car in, I told David that there was something wrong with the rear brakes, and could also have a boot issues. When I returned to pick up my car, I was charged $35 for an oil change. He explained to me that though in the next 8 - 10 months I should have my brakes replaced, there is nothing wrong with them. Many shops would have screwed me and just taken my money. The other thing that is great about them, is that they will work with you on what needs to be done. They give you a list of must Di's and nice to Di's, then will tell you all of it should be done by 'X' date. They are great, Prices are fair, not cheap but fair. And get on their mailing list and coupons come to you to help you out. read more

In the nearly 40 years I've owned cars and had other people work on them, IMM is the best shop I've ever found, hands down, for quality of work, honesty and just being pleasant to do business with. I've trusted five cars to them, and gotten excellent service and customer service with every visit. If there was a concern that didn't need to be fixed right away, they always told me that. Not once did I feel they were trying to upsell me with a cabin air filter that "ought" to be replaced, a flush and fill I didn't need or brake pads that were "right on the edge." Another big plus was the shuttle service that allowed me to drop off a car in the morning and catch a ride to work. It's my bad luck that I'm now working in a location too far from IMM to let me continue as their customer. Dave Enriquez has put together a top-flight shop. You should use them even if I can't. They're the best. P.S. I read Darren F.'s one-star review on this page, and I just don't believe it. Before you do, read the others. read more

I was referred to IMM by a good friend who has been a customer of Dave's since the late 70's. Dave is very personable and the shop is clean and organized. Juan the service tech was extremely thorough and inspected my car very carefully and even noted a loose bolt on an exhaust clamp. This was all during a routine oil change. I will be returning for future service . DRG Tempe AZ read more

I'm a spaz when it comes to my car. I don't know much about mechanical things except for when they are not working properly! Dave Enriquez is actually the owner but both Dave's and all staff are super friendly. I know I'm a spaz, I understand little about my car, and my VW is pain to repair. They get 5 stars just for dealing with me. The work is always 100% and they explain it to me. Not only that they warranty their work. All of the mechanics are master certified and they will also pick you up/drop you off when you leave your car for repair. I wouldn't say they are 'cheap' but as the other poster said it's fair. More than fair for the quality of work and service. read more

I've been taking my Saab, Nissan, Toyota, Dodge and now Subaru here for nearly 10 years. From great customer service to honest deals and low prices, you can count on Dave Enriquez and Dave Hanna to fix your cars speedily and fairly, every time. Stop paying more than you need to and give these guys your automotive repair business. They completely replaced the engine on my 350z and it works better and drives smoother than ever! I'm happy to recommend them and give them a well earned five star rating. read more

This is a phenomenal repair shop - best in the valley. Awesome people, fantastic mechanics, and honest prices. Highly recommended. A+

I was very impressed by this auto shop. They were very pleasant and got the job done in a timely manner. David was very great to deal with. I will definitely be taking my vehicle back to them. read more

I have been taking my 2003 Saab to IMM for the past 8 years, and not once has it been anything less than a stellar experience! Appreciate the "straight talk" with no added selling and the very fair pricing for services. David is the consummate professional who takes his time in explaining in detail all possible repair options and the ease of scheduling an appointment was second to none! Highly recommend IMM for all Saab owners! read more

I took my Lexus SUV in for work instead of the dealership, saved me $1,200. He just repaired my mother's 1998 Mercedes for $1,000 less than the place she had been taking it quoted her and buffed out her headlight rather than replace it. David runs his business like they did back in the 1950's, ethical and neighborly. I appreciate the fact that he is the person that contacts you on the phone and steps you through exactly what needs to be done. There is no upselling. I left my BMW there to be serviced last week; I trust I will get the same results. Attention to detail and work well done. Highly recommend. read more

Honest, knowledgable auto service. I've been going to IMM for over 8 years and thru 4 cars (domestic and foreign makes). They are reasonably priced, always get my car in and out quick and do a great job. read more

On the recommendation of my colleagues from the Alfa Romeo Club, I decided to take my 1983 Spider to IMM for service. The car stopped running and I suspected something in the fuel system. I called last Tuesday AM and they were willing t take the car in that afternoon so I had it towed there by AAA. I dealt with Tom who could not have been more accommodating and helpful. When the car arrived they called me to let me know it got there safely and that they would have a diagnosis by the end of the day. Turns out both fuel pumps were out as the first one had failed a while back and the secondary one could not handle the load. They had most of the parts however one of them was the wrong type so they ordered another one and my car war done by the end of the day on Wednesday. Tom always kept me apprised of how they were doing and were prompt, courteous, and professional. Thanks and I have have now become a loyal customer. read more

IMM Auto has done us a tremendous disservice. Pray they diagnose your problem and fix it properly...because if they fail you, they won't back their work. Case in point: diagnosed AC problem, charged $800 to fix which included computer diagnosis. AC lasted three weeks. Oops - the computer didn't notice the compressor had a leak? Next, it's another $999 to replace the compressor. So we enter summer ill advised with no AC, and an $800 deficit. O well *shoulder shrug" from IMM - hell for us. read more