Not having the dealer vibe was refreshing, staff feel very personal. I was looking for a high quality shop , not a cheap place ( been down that road before) and that's what I found. Thank you guys for dealing with my complicated jaguar issues and saving me from the dealership. read more

Finally an honest establishment! Huff Automotive is a place you can trust. They take care of all my needs. Explain all cost before they do anything and they listen to your concerns. You can absolutely trust these guys! read more

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I wish we had read the reviews before we decided to take our Mercedes SUV to Huff. It was a mistake that I hope others do not make to think this establish is knowledgeable about Mercedes vehicles. They quoted us over the phone $450-500 for replacing the battery on my 2020 GLE 350 and once I took it in and they examined it they said it was going to be $720 because the battery is "very difficult to get to". Huff Automotive claims to be Mercedes specialists but the guys didn't even know that the battery on a Mercedes SUV is under the driver's seat so they justified the extra couple hundred dollars due to the difficulty (surprise to them) of accessing the battery. It is beyond my understanding that they can claim to be Mercedes specialists but were/acted so surprised and even added on an extra couple hundred dollars to replace a battery that they clearly had no business doing in the first place if they didn't know where is was located before they saw it. This place may be good for you to take your Civic to for service, but they don't know Mercedes. Also - they won't "put your car back together" after checking your battery unless you pay them $100. Avoid at any cost. read more

Probably one of the worst experiences I've had with an automotive repair center. Initially went to Huff's because someone I worked with had heard they specialize in European cars. After doing a little bit of digging, I thought it would be a good opportunity to establish a relationship outside the Mini dealer with ongoing maintenance repairs. I have a 2017 Countryman F60 and have diligently maintained this car from day one, brand new. Currently the car has 94,000 miles. So the vehicle went into Huff's on 4/1/24 for a coolant and oil leak in addition to lower control arms bushings needing replacement, at the time the car had 84,000 miles. I also had them service the transmission fluid. Them being the experts, I wanted to ask questions. I was very adamant about not having aftermarket parts on the car. They just don't mix well as being an owner on previous German cars. Repairs were completed, it was probably 6 months after I started hearing a click when the car would go over speed bumps or dips in road. It wasn't consistent enough at the time which brought me to where I am now. Mini in Tempe has done 90% of the work on the car, maintenance being all up to date. I took the car to them on 2/5/25 and they did a complete vehicle inspection, found that aftermarket bushing/brackets were installed and the control arms were never replaced. I learned there are non serviceable pivot bushings on the control arm. Based on mileage, year, and fact the arms are recommended always to replace when doing bushings. The sound that I was getting and progressing was the pivot bushings in the control arms. Huff's failed at being the experts in this scenario. 1. They failed to inform me they were installing an aftermarket part on my vehicle. 2. They should have identified that the bushings and control arms work in unison and recommend replacing. 3. Mike (owner) was very defensive and dismissive to holding accountability. 4. When calling back to reply to Mike directly about the fact he has lost my trust and a customer, he didn't want to hear anymore and hung up on me. So I'm out $1,000 for repairs that weren't done correctly and aftermarket parts installed. Customer satisfaction, reputation, resolution of issues, professionalism, future interactions all applied to what was not successful in gaining a customer for life. Very disappointing and would not recommend this shop. read more

Totally brutal labor pricing. But they do good work. Never again for me, I didn't have a totally shocking $3500 for a job they did a while ago, so I had to apply for credit to pay for it, I was expecting no more than $1500. I told them this and they charged me about $40 a day for storage while my new credit processed to pay them. The worst I've ever been treated. read more

Have your phone reception learn to be courteous and a bit helpful l. She could not give me a quote about battery replacement and her rough estimate was even more than the rough estimate at the dealership. When i requested if she could ask someone her response was no, she would get the same answer and hung up after saying have a great day. read more

Once again these guys helped me out in a pinch, I had to bring it in cause of a broken hose. They were backed up for the holiday season. Yet they were able to fit me in and also get my oil service done. Shout out to Michael and the team for putting the extra effort in to help us out! read more

Huff Automotive - Auto Repair Near Me - Chandler, Arizona

My name is Jared. I just want to show gratitude and thank Huffs automotive. Mike and the team were very gracious with me through this process. I had so many issues with my BMW when I bought it from a private seller, and most of them were issues I did not know anything about. I took it to so many other "mechanics" but they said they 'fixed' the problem but my car kept breaking down. I've even experienced it overheating. Mike and the team always kept me in the loop communicating everything and provided insight into so much and if I did experience it not starting after something was fixed, they did not hesitate to troubleshoot and figure out what was causing the issues on the car. Not only did they solve the problem(s) they were very thorough throughout the whole process! This was the most excellent I received from any shop. They fixed the service that was requested and fixed more than I asked for and it was at a great price. I would definitely recommend this shop to anyone! Not only the service was great, but the whole team was amazing as well. Thank you for not sending me away, and taking care of everything for our car. My family and I really appreciate you guys and value the relationship. Thank you ‍ read more

Best shop in town, they're fast and reliable every time! Mike is the best. 5/5 recommend

My wife and I have a 20-year-old classic Jaguar XJ8L. It gets more difficult to find mechanics who can and will work on a vehicle this old. Even the Jaguar dealerships in Chandler and Scottsdale won't work on a Jag that is over 10 years old. We've been going to Huffs Automotive for a couple of years now and are very pleased with the results. I took the Jag over to them for a brake job and to find out why it had a slight misfire. We agreed that it was time to change the spark plugs, but this didn't cure the misfire. The diagnostic will explain the problem, such as running lean, but not the cause, and as the car is now 20 years old with parts wearing out, there are quite a few different causes to eliminate, and this one turned out to be tricky. Mark, who is one of the owners, put in a lot of hours with his technicians, for some of which he didn't charge me, as he was determined to find the misfire problem. It turned out to be faulty fuel injectors, he ended up changing all eight of them, and it's now running smoothly with no problems. There were four other Jaguars in the parking lot either waiting to be serviced or picked up, so if you have a Jaguar that needs to be serviced, or have a problem, I recommend Huffs Automotive in Chandler. read more

Horrible customer service and poor quality of work!!! This place is the absolute worst and never going back. I took my Range Rover and they screwed up a simple oil change and the whole oil sprayed all over the engineer and leaked on my garage floor within a week! I had to have the car towed and they had obviously screwed up and gave my credit for tow, and wouldn't say why that happened and my trust was already low in these guys because they wouldn't even admit to why the leak happened and what they did wrong. I go back for an AC check a month and this Michael starts saying it may cost certain amount or twice that depending on your model, and I said ok let me know before you do anything as I want to check what I need to do, and he confronts me in a condescending tone saying why you don't trust me? I told I don't appreciate his tone and when I drop the keys on the counter he get mad say they were not nicely placed but dropped on the counter. I was dumbfounded as I didn't even think twice before leaving keys on counter if I was dropping them there or placing them there. Then be says I don't want to work on your car , and his Buddy chimes In with an F bomb on the customer and says get the hell of out here! Wow!!! Unbelievable Huff employees have zero customer experience skills and lack basic etiquette how to talk to customers. And if this is your attitude, other unfortunate customers will have same horrible experience, stay away!! read more

This business is a rip off. don't count on them to honor their warranty on work they've done to your car. They will even kick you out of the store. They're not accredited by the BBB since their score is F. read more

I have been going to Huff's Automotive for the past 8 years. They serviced my Jaguar and most recently my Land Rover. They have a staff of experienced mechanics & technicians who specialize in European vehicles. Their pricing is very competitive relative to high-cost dealerships. It is a family-owned business, and they take care of you as if you were one of their own. They do what needs to be done and check to ensure everything is in working order. A good feel service experience. read more

Huffs auto is a complete rip-off. Darren didn't want to say anything to me when I picked up car so I'm speaking here on yelp. He and Mike clearly over-charged me for services rendered. Do not use this place for car maintenance. I dropped my car off, it was having problems. I told them what part might be the problem beforehand trying to be helpful. (Unbeknownst to them, I'm a master mechanic and didn't feel like working in the heat on a car) Huffs informed me I was right, they found a bad part causing the problem and they would order the part from the dealer for $1500. I researched and found a part which was only ~$200 bucks and told Huffs it was in stock and where to get it. (Again, I'm a mechanic and have worked with this parts distributor and many other part stores in the area). Huffs told me the part must be the wrong part and they know best and it's also prob not in stock?! (Well which is it? Not in stock, wrong part, or other). Darren proceeded to rattle off every excuse in the book for why the part I found they couldn't used. (Again, I'm a master mechanic). Ultimately, Huffs Auto charged me $1300 for the part and $1600 in labor to R&R one part for a total of $2900 bucks. Part change time was 1.5hrs according to national auto standards. I don't know any auto mechanic which makes $800 an hours. Do you? The bill should have been $500 max plus parts&labor. I'll never use this place ever again. Previous negative comments on this site are accurate. Avoid at all costs. As of today, the car still has same issue. I've taken car to another shop even though it's under warranty at Huffs. read more

We just got back to area and our smart car was in storage. It needed oil change and had a slow leak of some kind. We called and they got us in that morning. Great service and fast repair. It was done the same day. read more

This is happening in real time--- I will update as the situation Resolves. 17 June-- 1140-- I show up to the shop and Mike hands me the key, signs me to sit in the vehicle, and turn the key-- As it goes, it was not turning on... Therefore I explained to him this has never happened on my watch. He stated they cannot do Anything about it.... furthermore, If I don't remove my vehicle He will get it towed... He then proceeded to slam the hood of my vehicle like he owned it... witnessing this delinquency, I cursed at the top of my lungs, (extremely rare behavior on my part)... and dared him to demonstrate such unprofessional criminalizing behavior while I film it... He immediately began to retrace the very same steps he did, and re slammed the hood of my vehicle. Inquiring if I had my camera on....a 2nd time. Please message me for a clip of the video I will gladly share this obtuse behavior. *****Steer clear of this establishment establishment completely unnecessary*** Background: June 16 2022-- 8am-- dropped of my VW Jetta TDI to get seen for a P045 code-- 2pm-- I called for a status & was informed They were just starting the diagnosis.. 4pm-- I Received call from Mike informing me, They continue to do troubleshooting and cannot reach a conclusion so the vehicle will have to stay overnight. 17 June-- 10am-- After reaching out to their office, I receive a call back a few minutes later letting me know that the Ignition key is stuck inside of the keyholder? (Pardon me if I am saying this incorrectly), ... as a result they cannot turn on the vehicle. It's going to cost me $925.00 to fix and the Part that they need to order will not be available, for, "weeks and weeks and weeks"-- Flabbergasted at this entire dilemma, (I have never had an issue with the Ignition).. .. since I could not wrap my mind around how this would happen Mike suggested I "Google the common issue with my type of vehicle".... Offering no resolve whatsoever to the predicament which they've literally pushed me into.... I'm headed over to their location now .... to see if they intend to do the right thing and right this wrong... As it stands, Absolutely unacceptable customer service. .. I would stay away from this place. It seems like the positive reviews that they have are really dated.... read more

I was referred to Huffs Automotive by my shop. They dont like working on Mini Coopers, and they referred Huffs to me. I was able to make an appointment for the next day, and that surprised me. They had an opening come available, and I took it. I dont have a vehicle scanner yet, so I was guessing what was wrong with my new used Mini Cooper S misfire on cold start-up. I went through several youtube videos, and it was all over the place on what to fix. Im usually a DIY home mechanic and enjoy the challenge of working and maintaining my cars. But, the price of European parts keeps you from exploring. So I threw in my grease rag on this misfire issue and sought professional help that works on euro trash! Well, they figured it out with a scan tool and diagnosed it as a high-pressure fuel pump expiring and needing to be replaced. I follow up on this with several youtube videos and back up their diagnostic conclusions. So I asked how much it would cost to repair it. $2,171.05 Wow, the fuel pump costs about $1,200, and the rest is labor. I kicked myself in the butt for not having a scan tool; I easily could have repaired this issue by replacing the fuel pump. But Huffs Automotive did a fine job. The car runs as it should, and pleased with how fast it was received and returned to me running great. The only issue here is the cost, and all my fords would be only a third of the repair Cost. Im not completely surprised by what it would cost. I own a BMW motorcycle, and the repair bill resembles the Mini. But, my last words here are they seem to be honest and did good work quickly. I would use them again if I get cornered again. But Im buying a scan tool to help in future DIY repairs. Owning Mini Coopers is an expensive toy to keep around, but they are fun to drive. Life is short; have fun. The only reason I don't give 5 star rating, is cost of repair. read more

As I sit here, ready to fill out and Arizona Registrar of Contractors complaint form, my wife stopped me and said, "no, I wouldn't let those losers near my car again". 1. They replaced the driver side sun visor, and told us that they original color is now longer available. 2. When Mike Huff drove it back to us(Covid free delivery) the overhead light panel was broken, but he said they would order another one and he would just pop it in. When they didn't respond to my inquiries, after a year, I ordered a overhear light panel, and found out the original color(orion gray) is still available in all parts. I asked Mike, and desk person Darren, to order a new orion gray visor, and to replace the light panel is purchased. Still no response. I asked the ROC for a complaint form, but my wife said "hell no". read more

This place is a joke! I took my non-leaking AC jaquar up there for a oil change. $600 later. They cut my AC line, saying it was leaking when I got there. Liars! Don't go to these crooks. Take your car to the dealership - it maybe higher but at least they give you a warrant. read more

Terrible Service and the Owner Made the Mechanic Pay for the Damages! Stay AWAY! I am deeply disappointed with the level of service provided by Huffs Automotive. As a loyal customer who has spent over $15,000 at their shop within the past year, my recent experience has left me utterly dissatisfied and concerned for the safety of my family, particularly my 16-year-old son. In May, we visited Huffs Automotive to have the rear differential of my son's car repaired. However, just three weeks after the repair, we noticed that the rear tires were completely bald and the wheels were severely misaligned. It was evident that the shop had either failed to align the tires properly or had not done it at all after replacing the rear differential. This negligence on their part forced us to replace five-month-old tires, incurring additional expenses. We returned the car to Huffs Automotive to address the issue, and they initially demanded that we pay for the realignment, despite their clear oversight. Reluctantly, they eventually agreed to align the tires free of charge. However, even after their second attempt, the alignment was still not done correctly. As a result, the back end of the car continued to slip, creating a hazardous driving situation, especially for my young son. The most alarming part of this entire ordeal was when we took the car to another shop to get new tires. To our disbelief, they discovered that a bolt holding the lower control arm was hanging out approximately 1 1/2 inches. It was astonishing that Huffs Automotive failed to notice this glaring issue during the rear differential replacement and subsequent alignment. This blatant disregard for safety not only put my son's life in danger but also raises serious questions about the competence and attention to detail of their mechanics. When we approached Huffs Automotive to be reimbursed for the cost of the tires, they shockingly made the mechanic personally pay for the $800 tires out of his own paycheck. Such behavior is absolutely unacceptable and demonstrates a complete lack of accountability on the part of the shop. It is their responsibility to ensure the quality of their work and address any mistakes or oversights promptly and professionally. Not only that throughout this ENTIRE ordeal the OWNER of the place NEVER once called us personally to apologize or see how we could make this right. In conclusion, my experience with Huffs Automotive has been nothing short of a nightmare. Their inability to properly align the tires, their failure to detect obvious issues during the repair, and their lack of accountability for their mistakes have shattered my trust in their services. I strongly advise against entrusting your vehicle to this establishment, as they have demonstrated a total disregard for customer safety and satisfaction. read more

I'm not sure what to rate this business just yet. I have an LR3. I needed some work on it. I was told if this place by another mechanic who does not fix Range Rovers. I got a new sensor for my break light. I got a tire rotation and alignment-I think. I took a very long road trip back to Atlanta and on my drive I noticed my hood kept shuttering as if it were going to open while driving. I pulled over -pooped the hood-and a stranger came over to assist me with shutting the hood completely. Come to find out, my fender is broken . Now, I must push my fender in and hold it in while closing my hood. I'm not happy. I am hoping Huff will replace my fender or something. It is cracked. It was fine before I took it to Huff. I spoke to Darren. At the front desk. He is super duper nice! He told me to bring it in. I will this week. read more

Darren the front desk guy was great to talk to. But if I knew the prices before I told my triple A to drop it off here I would of gone somewhere else. Charging me $700 to open a trunk!! Insanely overpriced! If I knew that. The bmw dealer would of been a better choice. The guy explained they charge $160 per hour! Plus $200 diagnostic. I didn't even need a diagnostic at the end!! That's taking advantage of someone who is in need. On top of that they left my car scratched from trying to open it. I read a lot of bad reviews on my way there. Should of never gone here. read more

Thank you Huff automotive for taking such great care of my Range Rover! From setting the appointment, taking it in and having repairs done everything was excellent. I couldn't have been happier to come across this shop, the best and only place in the east valley I'll take my Range Rover to. read more

Excellent service today from Mike. Very knowledgeable and easily diagnosed and repaired a supplemental restraint system (airbag issue) with my camper van. I will definitely be back for any other future issues with my vehicles. read more

I'm still very upset and frustrated with my car continuing to leak oil, after we took it in for that oil leak and have now taken it in 3 times since that oil leak with the same problem. I'm even more frustrated after my call yesterday.. I don't think he understands. My concern is that I took my car to you last year and had an oil change done, plus extra services that was told would be good for my vehicle. My car already had the oil leak prior to that and we were quoted a price to fix it. We decided not since I was going to get a new car. Fast forward to February....and with it not being the best time to buy cars since the demand was too high. We decided to fix the oil leak. We took it back to Huff and paid the $1500 to get the oil leak fixed. It wasn't fixed. The oil leak was still the same. I took the car back and was told it is just old residue that is still leaking since it was so much. I was told they power washed to get all the oil off but to give it a few days before I park on the carport. I believed this. My car continued to leak oil and when it stopped being cold I could see the car still had a steam/smoke coming off and the smell of the burning oil. We called in April and made another appointment. I took my car in last week and was told I had a different oil leak. I paid $150+ which was $80 of labor and was told it could also be something else. The smoke is still there, the oil is still leaking and the smell has never went away. I called yesterday extremely frustrated. I don't feel he understood my feelings. He said there could be many oil leaks. My frustration comes where I have the same exact problem that I had when I took my car in last year (which I chose not to fix) and then again in Feb, which I decided to fix and paid a large price of $1500 to fix it. The leak has not lessened, the smell has not stopped and it has not gotten better. I park under a metal parking piece on my carport. There is not oil all over it. The oil is in the same spot prior to you fixing it. My frustration is did I need the repair of the $1500 since it did not fix or lessen the oil spills which was the reason why I took it to you in February for. My frustration is when I am told it is something else I am paying labor each time. I don't understand this. What was fixed last week that cost me $150 did not fix or lessen the oil leak. I don't understand why I'm told each time it is fixed. When I first went to Huff's I spoke with the owner. I immediately felt like I found my new place to take my vehicle. I felt comfortable, I felt like he was honest and loved listening to his story. I immediately called my family since they own range rovers and referred huffs. I reached out to my friends who have bmw and referred Huffs, I trusted this place. And now, I don't know what to feel. Especially after my call yesterday. I'm at a loss. My car still has the same problem that I went to have fixed in February and paid the $1500. Still the same oil leak that was told it was yeh sensors on the right side and was replaced but could possibly something else. read more

Brought my BMW in from big o tires with an issue and I'm so glad I made the switch. Everyone was very knowledgable, helpful and friendly. (didn't make me feel stupid, as I am a young woman lol). They got the correct diagnostic and fixed the valve cover and gasket completely within less than 24 hours. Car issues are such a headache but these guys really eased the complications and stress. Thank you so much!! A trustworthy, reliable, quality business read more

On a recent overnight trip to Arizona (to pick up our daughter from ASU), I knew we'd need an oil change on our Mercedes ML prior to making the run back to Orange County, CA., as I didn't have time to address servicing the car beforehand. I arrived in Arizona late on a Thursday afternoon and did a quick google for a list of European mechanics to call. When I called Huff's and explained my situation, the receptionist was extremely helpful saying if I could get there first thing in the morning, they would take me right away. She ordered my oil filter and had it waiting when I arrived the next morning (an appreciated plus!). As promised, they took my car back within minutes of my arrival and had my servicing completed in about 40 minutes. We're very picky about who services our Mercedes and are focused on following Mercedes recommendations for materials, fluids and service intervals- Huff's was experienced and knowledgeable about our car, knowing exactly what was required. Not being a regular client of Huffs, I really appreciated the receptionist's willingness to accommodate my oil change needs; let's face it- there's not a ton of profit in oil changes, even on the European cars. However, with 3 years of trekking back and forth to Arizona still in front of me, it's great to have a trusted mechanic in Arizona for our Mercedes. read more

Huff Automotive - Auto Repair Near Me - Chandler, Arizona

I've t Had these guys work on my Rover Classic a couple times. I am really impressed with their professionalism, pricing and honesty. Most of my cars are in warranty but for the ones that aren't I 100% trust them. Thanks guys! read more

Huff Automotive - Auto Repair Near Me - Chandler, Arizona

Yes it cost me to fix my car, but that's because I didn't take to Huffs originally. These guys are honest, efficient, and don't take on tasks they're are not suited to handle and make things worse. If you have a foreign vehicle take it there and the main guy Darren if he every leaves the car biz He can make Top $$$$ as a Maître D at a 5 Star Restaurant, very professional.. read more

Great place for Land Rovers. Friendly and knowledgeable staff and very accommodating service schedules.

I generally don't use mechanics, but I have gone back to Huff's to do some diagnosis work on my Jaguar. Again, I have been truly impressed by this shop. They not only looked at the problem I was having, but went a step further to make sure that everything else worked. I can't say enough good things about this shop. They really go the extra yard when it comes to customer service. Thanks Mike and Darren. read more

I went to Huff's to get an oil change that I pre-scheduled and arrived at 8 AM and my car wasn't done until 12:30pm. They needed to order a $50 part which caused the delay. I had to take Lyft to my appointment at noon which was a scheduled doctor's appointment--when I got back to pick up the car I let them know as a customer that I didn't appreciate the delay and suggested that they get an ETA from their parts vendor to set expectations as people have other things to do besides sit at an automotive shop waiting for a part to show up 4 hours later. After I paid and was about to leave in my car the owner's son ran up to me and knocked on my window to talk to me and made me feel as if THEY were doing ME a FAVOR by ordering this part for MY car. And after I told him that I PAID FOR PRICE THE SERVICE, he told me to not come back to the shop. VERY unprofessional and a TOTAL ENTITLED BRAT who thinks he can talk to customers anyway he feels like because his daddy owns the place. They do crappy work anyway as people have warned me previously about this place waiting long time and having to come back to fix work that they did wrong. read more

Huffs is way too busy to pay close attention to Customers. They do not treat a vehicle as if it were theirs so I cannot recommend.

I was recommended to try this shop when my last shop of over 20 years closed. I tried them and their prices are less then others and they fix things right the first time. They didn't try and over sell work that wasn't needed. They are honest and trustworthy. I found my new shop and have recommended this place to friends who also had great experiences. read more

I've used Huff Automotive for a few installations, never repairs. Had some problems with a hose that led to other problems so they told me. I'm not that knowledgeable about car repairs, and I understand that the car needs a bit more work. This review is for the treatment from the ACTUAL OWNER HIMSELF. I felt the owner was very rude when I asked him about the car being dirty, I was under the impression a floor mat would be put down. Terry was never rude, but I had a bad experience with the owner. read more

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Darren had helped me get my AC recharged for $150 and even cut me a better deal for $117 due to how quick they got it done. AC blew ice cool for NOT EVEN 5 minutes and then it blew HOT, I then noticed my engine was steaming, I had to pull over and check it out. THE FREON SPRAYED EVERYWHERE UNDERNEATH MY HOOD ONTO MY ENGINE! Leaving all of my components COVERED WITH FREON N' THE AC. OT WORKING ONCE AGAIN! They won't reimburse me my money, not even half. It was a disaster and stressful taking my car there, I'll personally never give them business again unfortunately.... read more

These guys were actually really cool. My 2011 Range Rover engine randomly blew up with only 65k miles on it and these guys assessed the damage and what it would take to fix it. Unfortunately, I'm forced to take it to the dealership in North Scottsdale(who have been less than friendly) because I've filed a complaint with Land Rover USA and I'm seeking a complimentary engine. There's no reason why a car's engine that's been well maintained should just die. But the guys here told me it was a common problem with my particular engine, and they were very professional and very friendly. I highly recommend them for your land rover needs. read more

Checked out my vehicle for possible issues and told me what I needed done. I got the oil change as needed. Tech drove around with me to insure there wasn't anything else wrong with my vehicle. Thanks HUFF. From Mitc-HELL read more

This was by far the worst experience I've ever had with a mechanic. Brought my vehicle in at the advice of another shop. Dropped off my car at 9 am. Was called at around noon and told that my compressor was bad and would cost $1700 to replace. I did not have the funds for the repair right now and told them I would pick up the car today. When I arrived to pick it up, I was told that the fee for the diagnosis was $199. I was shocked. Nobody at anytime told me there would be a diagnosis fee let alone $199. When I said something about it, I was told that they forgot to mention it and that I should have known there would be a fee. They continued to argue with me and insult me and finally held my car hostage till I paid. I did not have enough in my account to cover the whole thing, so they took everything I had left in my account to cover what they could. $151. Save your time and money and avoid this place like the plague. read more

This is hands down THE WORST shop around. Save yourself time, money, and heartache and take your vehicle somewhere else. This week Huff's completely messed up my vehicle. All I needed was the air conditioner fixed. (This is the 3rd time it's been in there in 2 months.) They messed up the alarm, and I was told "they aren't alarm people, then I went to turn on my headlights and they didn't work, grease was ground into my brand new seat covers. When I approached the owner about these problems they told me none of this was their fault and that it wasn't possible. Then, the actual owner asked me not to come back!!! I've spent thousands of dollars there with them. Horrible place, the owner will argue and fight with you. They are crooks, who make you feel like you are the one in the wrong. read more