I do not recommend this company... If you want Company to…read morecome out, do a quick fix not fix the unit so your unit breaks down within 20 days then they come back out charge you again then order a part charge you to come back out and install the part then the part doesn't last 24 hours charge you again to come back out the next day then order a new part and then install the part and then charge you again use this company. This company is the worst company ever they will overcharge and not fix the issue

My house wasn't staying cool yesterday and I needed AC - stat! I spoke with both Jackie and Angela…read moreon the phone who were both very kind and professional and did everything they could to get a technician out to me as soon as possible. I was shocked and so pleased when the technician, Hunter, was at my house so quickly! He was friendly, professional, and thorough. He also worked outside in a ridiculously heavy downpour! He had my AC working in less than an hour. I needed a new capacitor and some Freon, and the cost was just over $300, much less than I was expecting for a call like this. I am very satisfied and will not call anyone else but Pritchard when I have an HVAC issue in the future. I was comfortably cool in my home much sooner than I had expected! I am a very satisfied customer!

They came out the same day we called. Very polite and knowledgeable. Our coil was frozen and he…read morehad to come back. Sure enough he came in the mid morning. We recommend them

Mike did an excellent job with maintenance on my HVAC unit In anticipation of summer. I had the…read moremaintenance program and because I had such a good experience, my daughter is going to call to sign up also. than you, Mike!

Brent Jackson is awesome. Our AC stopped cooling on a Friday night (of course!) so when I called…read morearound in the morning, I was not hopeful. Brent saved our weekend and was here by mid afternoon on a Saturday. Took about an hour to get it all shipshape and we are back to cooling off. So appreciative to Brent for his timeliness, professionalism, and ability to get things fixed. It ended up that the unit had literally frozen up and was low on Freon, so he took care of both of those. And almost best of all, he had an online scheduling app with appointments available. Unusual for a lot of small companies but most appreciated. Thanks Brent!!

Mr. Jackson did an excellent job repairing our ac unit; however his vehicle left a 25 ft path of…read morepower steering fluid on our asphalt driveway. He told my husband he would inspect the damage, but has not contacted us in more than six weeks.

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

I went to a home with insufficient cooling that Childers Heating and Cooling had been to last year…read more The service ticket from Childers called for replacing an evaporator coil, metering device, vacuum, and recharging for $2600 under Trane warranty. The first observation was caps for the service ports were missing. The second observation was the suction line was too cool. Third observation was the compressor did not sound correct. With gauges on the service ports there was no Super Heat, 2 degrees of subcooling, and 44 degree suction line. Went to check the evaporator and there was no TXV present (Trane calls for a TXV/metering device). Maybe the technician replaced the TXV with piston that was too large. After pulling the refrigerant into the condenser, the piston was checked. Well, there was no piston at all. Explains all of the symptoms and poor performance. A TXV was added back to the system and is performing well. Hopefully, the compressor is not damaged. I do not understand how a technician could have done such a poor job.