Chris Spano was out this morning for our semiannual service of HVAC system .. He is an excellent…read moretechnician and a great guy - such a pleasure to work with.

I was looking for a family owned company to replace my heat pump. I found Horizon which is veteran…read moreowned. Chris who came out to check out my system needs and Jamie who was my contact person in the office were both friendly and professional. Jamie has a great sense of humor and returns texts/calls promptly. Kevin and Pablo installed the unit. Very competent and neat workers. You would never know they were there! Their prices are much better than the local companies that are corporate owned ( like champion ). I have recommended this company to everyone I know.

This company rips people off. My mom called this company in October of 2023 to diagnose an issue…read morewith her Air Conditioner. My mom is in her mid-seventies and was taking care of my aunt who had just had surgery and was in her eighties- and it was HOT! Long of the short - this company charged my mom $450 for a $21 part and 20 minute visit. My mom raised concern about the price and was told by the manager that everyone was charged that fee because he had to pay sick time and healthcare for his employees.. $21 part.. 20 minute job.. $450... call another company

Zero stars. The Mountain heating & cooling service send two inept employees and their manager to my…read morehome. They fiddled-around on my gas furnace. And, charge me $240 for... nothing. My gas furnace was going for two hour.... and, then, it stopped. My friend called-up Mountain heating & cooling service and the guy told me that my gas furnace needed $2000 to replace the motherboard and the fan! They are a team of con men.... Or, a blithering idiots. By the way, I have a disability; a catastrophic massive stroke and speech problem.

They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

Another job well done, this time on our residence. This will be the 7th system sheer comfort…read moreinstalled for us. Carl designed the system, Ray, Tommy, and Carl installed it in one day. We chose the super efficient Rheem prestige heat pump, and gas furnace. Looking forward to economy, reliability, and less co2 emissions. Our old system lasted 25 years! Be sure to check for rebates from utilities.

We've called sheer out twice. I think our technician has been George both times. We had a unit…read moreinstalled by a since out of business agency and Sheer has been very fast to respond, and I haven't felt like they sell an overpriced service or try to sell you an unneeded option. They're a good value, knowledgeable, and I'd recommend their service to my friends.

We have used Dan with TW & Co. for two houses in Black Mountain and there is not enough GOOD THINGS…read moreI can say about this company!! They are THE BEST!!! Dan and TW & Company will give you the Best options and you WILL be glad you chose them. They know what they are doing and you get what you pay for!!! No Regrets!!! They do excellent work and years later they still take care of you!!! A+++

Dan and his crew are Top Notch! He installed a new Bosch Heat Pump and a Goodman Gas Furnace in…read moreone day. They exceeded our expectations. Polite and efficient technicians who were diligent and focused on a hot Swannanoa day. I highly recommend them because of their Competitive prices and professionalism.

Excellent company !!!. My project required the installation…read moreof two heat pumps plus all ducts in an home built in 1900 that never had A/C before. Dealing with Jessica (and everyone else) at the office was always a pleasure. From all the companies I interviewed, they were the only ones I felt listened and paid attention to the project and my requirements. Bruce and the crew Corey, Ethan, Hunter (I am sorry if I am leaving out any names) were attentive and worked through all the issues that this difficult project entailed. The final work is exceptionally good and a great value. I will only recommend and use Price in the future. Job well done.

Did a good job Straightening out the work of Blueridge heating and cooling. Not cheap but not too…read moreexpensive either they seem to know what they're doing did a good job for us