Excellent Service people , plus great product and plus 40…read moreyears plus serving Forest City and the Foothills... They advertise in Pure Country 100.9 WCAB ... Rating 10

This company is terrible. We have used them 3 times, but never again. One out of three technicians…read morewas able to fix the problem. The last service call was the worst. They came out on May 4th,placed freon in the unit,charged us $325 and told us to gave a great day.Here we are 4 weeks later our unit is not cooling again. It takes a week to get around to another company.Guess what ??? No freon in the unit!!! This is absolutely unacceptable. First who would pay that much for 4 weeks???If the unit was not fixable why not tell us?? Not only did u take our money for nothing but what about the environment??? Why would u put freon in and not fix the leak??? This is irresponsible and unprofessional. Thank you Jackson heating and air for being honest and knowledgeable. Fixed the leak right off he bat. Great to now have a company we can depend on

They came out the same day we called. Very polite and knowledgeable. Our coil was frozen and he…read morehad to come back. Sure enough he came in the mid morning. We recommend them

Mike did an excellent job with maintenance on my HVAC unit In anticipation of summer. I had the…read moremaintenance program and because I had such a good experience, my daughter is going to call to sign up also. than you, Mike!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

I went to a home with insufficient cooling that Childers Heating and Cooling had been to last year…read more The service ticket from Childers called for replacing an evaporator coil, metering device, vacuum, and recharging for $2600 under Trane warranty. The first observation was caps for the service ports were missing. The second observation was the suction line was too cool. Third observation was the compressor did not sound correct. With gauges on the service ports there was no Super Heat, 2 degrees of subcooling, and 44 degree suction line. Went to check the evaporator and there was no TXV present (Trane calls for a TXV/metering device). Maybe the technician replaced the TXV with piston that was too large. After pulling the refrigerant into the condenser, the piston was checked. Well, there was no piston at all. Explains all of the symptoms and poor performance. A TXV was added back to the system and is performing well. Hopefully, the compressor is not damaged. I do not understand how a technician could have done such a poor job.

have used them for 3 years. last october renewed my service contact that includes 2 service check…read moreups. have left 4 messages and sent email. last call on 5/6 msg said closed down but honoring contact. well don't believe that is true. no call backs or any response. not much i can do.. contacting better business as well

Nathan knows his stuff. He is professional and respectful. He corrected my system after all the…read moreother so called big guys could not. He will always be my HVAC contractor. He above all is honest and does a great job.

If you are looking for a great WNC hvac company call Pyatt Heating and Air. The office staff is…read morevery attentive and normally responds same day. Our technician, Rusty is very knowledgeable and was able to get our heating system up and running after the hurricane. We will be lifetime customers of Pyatt !!!

Had a GREAT experience with Pyatt Heating & Air all around! Sarah was so kind and helpful when I…read morecalled in a panic about my HVAC going out before extreme cold weather. Jeremy arrived later that same day and returned with the needed part. About a week later, I had another problem over the weekend before another artic blast (that turned out to be a mouse, not anything related to them) and the owner called me back first thing Saturday morning and sent their on call person, who happened to be the same service tech, Jeremy, back out that same day before the cold weather. I couldn't be happier with the service, response time and very fair pricing!. Highly recommend. Thank you!