After our sweet Cavapoo spent 3 hours and I $50 there for a bath and hygiene trim- 3 weeks later she is itching, loosing her hair in small clumps and having razor burn- got her to her regular place for a bath actual full body trim - and it was immediately noticed nick under her arm from being shaved to closely and very apparent and irritated razor burn on her belly causing her to itch and be in discomfort. Also back nails matted and not ground as they had said they had done. Our poor little princess. Called to tell facility not expecting anything- and that is exactly what I got- the man that I spoke to told me that this was not something that could have happened and seemed less than concerned about what had occurred at his salon but that it must just be something wrong with my dog. Never offered to refund or even comforting words at all- so we got from here was a dog with razor burn, cut under her arm, over perfumed and now scared of grooming for $50! Won't go back and will discourage anyone that ask to do the same. read more

I'm from out of town and the heat was such that I needed to get my poodle groomed. Last minute, I yelped and called. Spoke with Dan, the owner. He was understanding that my 11 year old girl doesn't like to be caged. They don't cage the animals, but what was nice was that he could squeeze her in if I got her there within the hour. Alisha was the groomer, and Mia loved her instantly. She looked absolutely fabulous when I picked her up! They did everything I asked and clearly they have experience with poodles! We will definitely come back when we visit our daughter!! Way better then the Pet Smart that we have been using in MD. read more

I went to the location in Mooresville near my home thinking it was going to be the same or close to a pleasant catering service and the same kind of grooming that impeccable "PAWS"have been offering my baby for years ... I was totally wrong!!!!!!! I can't even begin to explain how disappointed I am to even find out later on that these two business AREN'T even related!! What a scam ! Don't let yourself to be fooled. Horrible service hideous haircut on my baby that took hours to do it . read more

Impeccable Pet Resort & Spa - Impeccable PETS want you to believe its the location in CORNELIUS NC IMPECCABLE PAWS when it's clearly NOT!!! Scam!!!! - Pet Groomers Near Me - Mooresville, North Carolina

Had my baby groomed many places around Mooresville and this one did the best job on my Shih Tzu !!! She was perfect !!! I will continue to take her here !!! Thanks for the great service ! read more

Staff is very unprofessional. Every time I picked my dog up she was covered in mud head to toe. Every time! They said to clean her it would be $40. Absolutely not. Many other reasons I would never recommend this tacky looking place. Other dog daycares up the road that are $100 less a month and way better. read more

I take Zeke here monthly and the services are wonderful and the facility is huge!! He loves going to hang out with his buddies and get his spa day!!! Highly recommend these people for pampering and grooming! read more

Finally! A place that can handle cutting our 80lb Weimaraner's nails! We usually have to help them hold him while they do it and even then we are left with super rough edges. All we did here was give them the leash and they were back in 5 mins with not only his nails cut but also buffed so they were nice and smooth! We will def be back! read more

My schnauzer was taken here to get groomed and his nails trimmed. They said he was such a sweetheart so i assumed everything went great. I had to give him a bath about a week or so later because he had rolled in the mud. He loves getting a bath and the blow dryer. Well when I gave him his bath and then went to get the dryer he put his head down and he crawled over to me and was so submissive. As soon as I put the dryer towards him he moved his butt as if something had hurt him. I don't know if they hit my dog with the dryer or if they burnt him. Based off some of the other reviews I'm thinking its razor burn. I will not be taking my dog back there and will definitely never recommend this place to anyone. They need to hire people who actually care about what they're doing and understand they are animals and can't speak up when they are getting burned by the clippers. read more

READ THIS IF YOU PLAN ON BORDING HERE. I was going out of town for two days so I decided to board my dog here because the price seemed reasonable. Some other places I looked at were pretty pricey. The day before he was boarding I left him there for a half day to Get him familiar with the place. My mother went to pick him up that afternoon and everything seemed to be good. The next day I drop him off in the morning and go off on my trip. I return Sunday afternoon to pick him up and was confused when they brought him out. His chest and all four legs were wet. I was a little annoyed because now i had to put my wet dog in the car. They didn't give me an explanation as to why he was wet. I was very late to church so I didn't really have time to stick around and ask what happened. I went out the door and loaded him in the car. As I'm driving home the smell hits me HARD. It smelled like old URINE.. What I thought was water ended up being pee! THEY HANDED ME MY DOG DRENCHED IN URINE AND DID NOT ADRESS THAT AT ALL. I was livid because that was clearly not fresh.. he had to have been covered in it for at least a day or two. I ended up having to give him a bath and clean my car. AND THE CAR STILL SMELLS THREE DAYS LATER. I am very disappointed with this experience. I would not recommend this place to anyone. Just the fact that they didn't even acknowledge the condition he was in makes me angry. Next time I will pay more so that my dog can have a better experience. He is a Newfoundland and is very friendly. He loves socializing and enjoys his trips to the groomers so I should have known something was wrong when he ran out the door as soon as he saw me. Because I was in a rush I did not take photos but I am not asking for a refund or know any of the employees personally. Therefore I have no reason to make something like this up. Beware and board at your own risk. read more

DON'T TAKE YOUR DOG THERE TO BE GROOMED!! My regular groomer only charges $35 per dog because they are small. She was not available at the time. Well, Impeccable Pets' $40 grooming does not include a haircut. I explained to the receptionist, when making the appointment, they were to get a haircut and she did not offer to tell me it would be an extra $10. When she rang up the bill it was $100 for my 2 small dogs and I had expected the bill to be $74. The first visit is 15% off one dog only. She explained THEN that the haircut was not included in the $40 because dogs are different sizes. I told her this needs to be explained in their brochure. She offered a 25% discount because of the misunderstanding. The bill was then $87.50. Badly groomed haircut and 1 of my dogs needs to be muzzled when they get their nails trimmed. I had to hold him and they were only able to trim one foot. They put too much 'perfume' on them and it is sickening. I will not make that mistake again. read more