Had all new impact windows and Sliders installed in a new construction. Everything went perfect and…read morestaff was a pleasure to work with.

Started out great. Friendly, Attentive, professional. They ordered the wrong doors. they did reach…read moreout to see if I would accept the doors at a slightly higher price since they were impact doors. I agreed. They came and installed them. After the installation there were a few issues. Doors were missing hardware, Screw holes uncovered, screw holed damaged, broken floor tile (and never said anything about it). Doors have a gap you can see outside light. Called the office spoke to Anne and she scheduled me for someone to come by and asses. Guy came by and noticed all the mistakes. said he was going to go to Home Depot to get some material and never came back. Called Anne a week later. She said that they were getting the material from the warehouse. I told her I had no Idea no one said anything. She apologized and said she'll get on it. Here is it 2 weeks later and no communications. Tried calling and no one answers my calls. seems like they are screening my calls. cant get a hold of anyone. I've let messages and nothing. This review is my next first step. If I don't hear from 360. Next step is BBB. and then I'll take a more direct course of action. BE CAREFUL I have pictures and recordings to back me up.

I paid them $30,000 dollars to have 11 large sliders installed 3 years ago. One window has a warp…read morein the glass. And I can't use the screens because they don't slide past the door handles. Neither of these issues have been resolved despite endless contacts with the owner, Jim Baker who always has an excuse. I am furious.

I'm a realtor in Naples and requested a quote for a major client of mine that does a lot of…read morebusiness in Naples. I Tried getting a quote 3 times from Naples Windows & Doors to replace a slider glass that had a broken seal. No show on a Thursday... called again and they indicated they would be out over the weekend, no show....Called Monday and they said they would be out on Tuesday...no show again. Never heard from them, so I gave up. Not good... Our GC had a contact in the window business that he called and he actually got it approved under a factory warranty. Happy to share that name once I get it from our GC.

Carlos and his team at Top Choice Windows did an outstanding job. The entire project was…read morecompleted in a timely and very professional manner. The crew worked efficiently, carefully covered all of our furniture before starting, and thoroughly cleaned up once the job was finished. I truly appreciate their attention to detail and respect for our home throughout the process. I would highly recommend Carlos and his team to anyone looking to replace their window. Go Carlos! debbie

The best option in windows and doors very good service in installation I recommend them.read more

Just a robot call center and they do not repair windows. After working your way through the…read moreautomated phone center and finally reaching a human was told they do no do repairs.

He arrived when he said he was, evaluated the problem with the window, and said I needed a new one…read more After I had filled out the online form, he arrived at my house immediately. It is a pleasure doing business with him.

Very responsive,respectful and courteous. Gracy was very helpful and quick with measurements for…read morethe windows and door and quick response with estimate

Their estimate was over3x what I ended up having the work completed for. I am happy I took the…read moreextra time to have additional estimates

- If you are looking for a GOOD and TRUSTED company to install hurricane windows and doors, LOOK NO…read moreFURTHER, Absolute Window LLC is the one. I have interviewed a handful of them and this company stood out for: - COMPETITIVE PRICING: Cheapest among other companies with the same product and installation. - TRANSPARENCY: Details description of each door or window including pictures, dimensions and PRICE in the quote. - PUNCTUALITY: My windows and doors were installed 6 weeks BEFORE estimated time. A big WOW. These are people who took care of my replacement hurricane windows and doors from A-Z: - CODY with Quote : Arrived on time, transparency, no gimmicks, reasonable price, provided company information such as business license, workmanship liability, product warranties... - GREG and JUSTIN, the installers are awesome, they are professional, polite and friendly. They showed up on time and worked hard. The windows and doors look awesome. Greg even installed a peep hole on my entry door for FREE. They covered all furniture, working area and cleaned up spotlessly every day before they left. These two are assets to the company. - Good communication from Ginger, General Manager, Allen Hilton, sales manager to Joy, Mandy... the office's ladies and gentleman kept me informed through out the project. - They are in charge of paperwork to provide for MSFH to make sure that I get the reimbursement. - RYAN, the "Final Punch Out" and Quality Control person who is in charged of the final stage of the windows and doors replacements inspected and covered all nails holes, removed all stickers and make sure all doors and windows worked properly. -My hurricane windows and doors project went smoothly without a snag and got lot of compliments from my neighbors and friends. - A BIG thank you to everyone who is in charged of my project and I won't hesitate to refer this company to my relatives, friends and to everyone. -Absolute Window is a company that do what they say and say what they will do. What's not to like?

I called 10 companies as well as used the big manufacturer's "Find a Dealer" pages that send my…read moreinfo out, etc. Most of their contractors robo-responded with text messages. 6 called. 4 showed up to get measurements so they could give an estimate. Only 3 ever sent estimates. Absolute sent 3 different estimates with 3 different manufacturer options. And every one of those options was VERY competitively priced! They also made it clear we could piecemeal the work (just do doors first, then windows... or just a couple windows at first, etc). They were VERY accomodating and willing to work within any financial issue that may have been cause for concern. In the end we went with all 16 windows, a 3-panel slider, a French door, and a slider being converted to French doors being replaced with hurricane glass/windows. My windows had a bit of a catch that made the contracting a bit more problematic but they rolled with it. The office staff was amazing at every step. "Responsive" doesnt even begin to cover it. When the work finally got started, we had a slider being converted to French door, and a previously installed French door that was done improperly. They knocked out the windows within a week. When they realized the installer had issues with the French doors, they sent another team out to help. They showed up at least 3 times to fix the issues from previous contractors (not from Absolute!) shoddy work and did not leave until the work was done right. They realized THEY made a slight mistake on one French door and didnt cut corners!! They removed and replaced both doors so the job was done right!! I don't recall all their names but definitely Ginger, Joyce, Shawna, Greg, and his partner as well as the other 2 from "Crew #2" that came out for the doors.. all deserve a raise for the stuff they dealt with in regards to my particular doors and windows. Ginger would have to be top of that list. She was ALWAYS communicating. I have dealt with a lot of contractors here in SWFL and can say I have NEVER come across a company that seems to treat every portion of the process, from sales to install, as if the house being worked on was their own. They were amazing and made the whole process way less stressful than it could have been. THANK YOU.

DO NOT USE Storm Protection of South Florida. After a couple of uses the shutters didnt roll…read moredown or up easily. Also plastic parts started shooting out of the mechanical drive. Service was requested, all Al Carter could speak about was buying a service contract. They attempted to charge $250 for spraying some lubricant in the tracks, I refused to pay because they still dont work. I feel it is dangerous and poses a risk. After spending $12K you would think they would try to fix the shutter. 3 unanswered calls over a period of month Al finally called back, he was nasty and arrogant and then hung up on me. Dont believe in their warranty its deceptive. Dont use this company.

I would highly recommend this company. They did a great job replacing our old shutters with new,…read morehigh quality hurricane shutters. The product itself is very well made. The workmanship was outstanding. They clearly know what they are doing and have a wealth of experience with it. The price was reasonable. The owner of the company followed through exactly with what he promised and more. This company has replaced the shutters in a number of condos in our development. No one has any complaints to my knowledge. Franceine P