Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

Called them on a Monday morning for a leak which appeared to be coming from our toilet. Shaun…read moresaid he could make it out later that day and he called and told us when he would be arriving. He was on time and diagnosed the problem quickly. Had to get a new toilet which he was able to obtain for us and he came back Tuesday morning and installed the new toilet. We were under a tight timeline because we had company arriving on Wednesday. He did all that he could to get our problem resolved as quickly as possible. He was timely, reliable, and charged a fair price. Highly recommend SMK Plumbing and Electrical.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Can't say enough about these guys. They came on board to do the plumbing for a kitchen addition,…read moreand we ended up having them replace the rest of the plumbing in our 1940 house. They came in over the period of about 4 months to do each phase of work as the addition was built, and they were unfailingly professional, thorough, and prompt to respond when we needed them. Their pricing was fair, and we were confident in the quality of their work, which they guaranteed. Our city inspector was really impressed with the master control board they installed in our basement, and we passed every plumbing inspection with ease. Living through a project like ours was stressful (understatement), and on a couple of occasions the plumbers' sense of humor likely saved me from going on a homicidal rampage. As is evident by their company name, these guys like a good joke. Maybe the highest praise I can give is that my dog loved them and will be sad to see her plumber friends go. Dirty Pants has earned customers for life.

From the owner: Dirty Pants Plumbing is a reputable plumbing business dedicated to providing top-quality plumbing…read moreservices to residential and commercial clients. With a team of experienced plumbers, we tackle a wide range of plumbing issues, from routine maintenance and repairs to complex installations. Our commitment to exceptional customer service, reliability, and integrity sets us apart. At Dirty Pants Plumbing, we pride ourselves on delivering efficient and effective plumbing solutions, ensuring customer satisfaction and peace of mind.

I had a horrible experience with this company, and I ended up losing approximately $17,000 to have…read moreanother plumbing professional repair their mistakes and then have three newly tiled showers rebuilt. Very disappointing to say the least.

We couldn't be happier with Ryan! He was very friendly and courteous. He told us up front what the…read morecharges would be for the services we needed. I got a text the night before to let me know who was coming and what time. Ryan was on time(which I find rare anymore). He was such a true pleasure to deal with. We highly recommend Payne's Plumbing and Electrical . Definitely will call on them again!

Seth came out to our house in Sevierville the same day we requested a quote for a leaky shower. We…read morehired him on the spot as he was very courteous and knowledgeable. Within 2 hours he had fixed our leak, regulated our water pressure and suggested future things we may need to do to our shower to keep it working. Pricing was reasonable and as expected. Would hire him again in a heartbeat.

I'm not one to normally leave reviews, but in this case I am taking the time to share our…read moreexperience to help future customers make an informed decision. I would highly suggest going with a different company than Anytime Plumbing - our experience was horrible. Seth was unprofessional and unprepared. After cutting the main plumbing lines, he left for close to three hours to get supplies. When he finally returned to work at 3pm, he then had to stay well into the evening (which certainly would not have been our preference) just so the drain could be functional and we could actually use any plumbing in the house. Although his company claims to have strong attention to detail and great customer service, when my husband pointed out some deficiencies in his work, Seth was very angry and defensive. My husband is an extremely fair man, and tried to calmly come to an agreement regarding fair compensation for the work that had been completed. Seth left the house with his apprentice to sit in the back of his truck for a long period of time pouting. The problems found in the work were very basic. The plumbing actually has to be in the plumbing wall. The rough in for the sink was over 22" in height which would have caused us serious problems for drainage after the project was completed. My husband and I went outside to ask how we could properly resolve this situation, and again, despite how calmly we tried to present some solutions, Seth was angry and rude. When finally coming back inside the house and trying to fix the poorly completed work, Seth put a screw right through the water line. Had my husband not caught Seth's mistake after he was gone, our basement would have been flooded. My husband (who is a carpenter and not a plumber), had to fix numerous mistakes and poor workmanship after Seth was gone, but it was easier for him to fix it himself than try to ask Seth to come back. Seth also left the worksite a complete mess. The whole experience was stressful and frustrating. When my husband reached out afterward to make Seth aware of his concerns (including the fact that he put a screw through the water line and would have flooded the basement), he received an extremely rude and unprofessional response from Seth. Although Seth's quote was high for the amount of work to be done, we proceeded because he was willing to get the job done quickly and we wanted to proceed with the renovation. We learned our lesson the hard way. It is absolutely worth slowing down, and getting multiple quotes from more experienced plumbers rather than rushing into hiring Seth. I am sharing this review for the sole purpose of trying to prevent other customers from having a similar experience to ours.

A toilet seal was leaking. They came as scheduled and fixed it for a reasonable price of $165.00…read more I'll call again when I need a plumber.

Excellent!!! Greg answered quickly and was at my house within 2 hours repairing a leak. I recently…read morehad him replace all copper piping in the house and his crew did an excellent job. 5 STAR SERVICE

I'm happy with the work, Unhappy with the price. Unhappy…read morethat they came in for a drain and felt the need to touch the backflow device, the water heater, and generally would have preferred the tech just stuck to the scope. Felt like fishing a little. But that's part of their process, I'm told.

False advertising. Their website claims "$93 drain cleaning" multiple times int he same page, but…read morewhen you call they tell you there is a $100 service charge before they even get to the $93. This is very misleading to get you to call and waste your time.

Quick response and clear, timely communication. Our tech knew exactly what he was doing and was…read morequick and efficient. I've used this company both for preventive care and unscheduled maintenance and both times I've been completely satisfied.

Tim and staff are wonderful. Helped me fix my unit and reasonable pricing. Highly recommend this…read morecompany.

My water heater started leaking badly. Mike and his guys came out and replaced it quickly and at a…read morefair price. I will definitely be calling them back if ever needed in the future.

From the owner: East Tennessee Plumbing Solutions is a trusted plumbing service based in Knoxville, TN, offering a…read morewide range of solutions to meet all your plumbing needs. From septic tank locating to water heater installation, our team of expert plumbers is dedicated to providing top-notch services with a focus on quality and reliability. Specializing in drain cleaning, re-piping, pipe repair, and more, we are your go-to professionals for all things plumbing-related in East Tennessee. Our comprehensive services also include working on pumps such as E-one pumps, sewage pumps, and sump pumps. Whether you have issues with your water lines or need assistance with leak detection and repairs - we've got you covered! With years of experience serving the Knoxville community, East Tennessee Plumbing Solutions is committed to delivering efficient solutions for both residential and commercial properties. Contact us today for prompt and professional plumbing services that you can rely on.