This is a long review but worth it to explain my overall experience with Fred Weston lately. I've…read moreused Fred Weston plumbing many times over the last 10+ years in different homes. But this time they really let me down. I had to call them on a Sunday because I had water in my garage between my water heater and hvac. After having two water claims in three years: a toilet leak that damaged the ceiling in the bathroom below it, and a fridge solenoid going bad which allowed water to keep flowing into my ice maker and flood my kitchen. You could say I was panicking about where this water was coming from. There was enough water that it had slowly made a small river under my car and out the garage door. I called FW and was told how much it would be to have them come on a Sunday because there's a minimum of 3 hours or they could try to get me on the schedule. I didn't want to wait because who knew where the water was coming from - a busted pipe somewhere? When the young man came out, he went to all the bathrooms as well as the kitchen, looking under the sinks and behind toilets. He even looked in my attic space - visually from the doorway. Then he looked around the garage at the drainage pipes from the water heater and hvac. No water was visibly leaking. Did he then shop vac the water up? No. He called his boss who agreed with him that he should cut a hole in my garage wall between the water heater and hvac unit. Okay I said, if that's the only way to find out where it's coming from. Well, upon cutting a hole in the wall we discovered that that's just a concrete wall. There are no pipes which meant that any pipes would be above the garage since I have a 3-story condo. He then proceeded to take some of the ceiling tiles out and see if there was any noticeable leaking. None found. I had gone back in my house during all of these events, hoping he'd tell me what he found. When he was done with his investigation, he came in and told me that it looked to be the hvac unit! He said "I got the water cleaned up as best as I could so there's no standing water and it's pretty dry, that's when I noticed that the water looks to be coming from behind the hvac." He told me it's probably a drain pan that's gotten rusty or has a crack in it. (Come to find out, he was right.) It was the following day that I thought about how he hadn't even shop vac'd the water before he cut a hole in my garage! And the site of the hole in my garage - because of course he hadn't fixed the hole in my garage - made me realize that I've been taken for a ride. I called the company and left a message with someone (Linda?) and she said she'd talk to her supervisor and the technician who'd come out on Sunday. I waited another week and when I got no call back, I decided to email them. The only way I could email them was to fill out the contact form on their site. Once again, I got no reply. After two weeks, they did go ahead and cash that big check I gave them on that Sunday. For a while I was thinking maybe they weren't going to cash it because they realized they messed up my garage for NO REASON WHATSOEVER, but I guess I was living in a fantasy world with that scenario. I'm still peeved about the hole in my wall which I still have to fix, and the fact that they have not even had the decency to return my call or email. Shame on Fred Weston Plumbing, and shame on me for being fooled into paying someone for doing absolutely nothing except damaging my property and THEN discovering the issue wasn't a plumbing issue. I knew the price would be high for a Sunday, but I didn't expect them to do the job in a way that left me with a hole to patch and no one to have the decency to get back to me. I'm sure if they take the time to reply it will be to write a long response deflecting or coming up with excuses like they have on other poor ratings. Follow-up to response by "owner". No one called me back. No one emailed me back. No one followed up. Finding out where the water is coming from would've been easier if the water wasn't there. Use common sense. This company is quick to respond to complaints when we leave them a bad review but they are NOT quick to reply to attempts to contact them via phone or email. Excuses excuses is what this company is good at. This is the last follow-up I will have on this review.

Woke up to a leaking pipe and called another company first and they were busy all week. Called Fred…read moreWeston Plumbing and they said they were booked, BUT, what was the issue. I explained my plumbing leak and I was told we will put you on a waiting list in case something came open. I was contacted the same day and my leak was fixed, quickly and for a fair price and cleaned up the work area! Thank you so much for getting our problem solved and fitting us into your schedule! Fred Weston Plumbing will always be our first call!

Highway robbery! We had a simple outdoor hose bib that wouldn't close. We expected either a…read morerepair, or worst case, a replacement. When the guys got here, we were quoted $475 to replace it. When asked about a repair, the guy said, "...if we have the parts on the truck, it'll be $350...". Obviously, I didn't pay that as I felt it was extremely high. Sure enough, after they left with my $79 'show up and estimate' fee for 5 minutes of looking at my crawlspace and telling me, I called another plumber nearby. That plumber estimated $225. After calling the original plumbers office again and explaining the situation I just experienced, along with the estimate I got from the other place, the lady on the phone even told me it seemed high. Either this place has a technician problem of inflating their book price or they have a pricing problem overall. Unbelievable! Anyway, completely would not suggest this plumber to anyone. UPDATE: Owner Ricky called me, explaining their pricing structure and refunded my 'show up and estimate' fee. He was very polite and open about their structure.

These guys are the best of the best. Knowledgeable. Fast. Reliable. Great value. I would highly…read morerecommend them to take care of any plumbing problem you have.

Quality plumbing did a complete plumbing redo on our bathroom renovation. They were on time,…read moreexcellent pricing, excellent service and very nice plumbers. We then had them replace our air conditioning units and furnace. They again were very competitive and good prices, quality products and excellent installers. Always on time and professional. We are on their maintenance plan and have been extremely satisfied. Nothing but good things to say about Quality Plumbing.

Don't recommend and wouldn't use again! They sent an incompetent backhoe driver that couldn't even…read moreback straight off the back of a truck! He backed sideways into the ditch and up a bank. The more he tried to get out of the mess, the more damage he did to my yard! When I realized he didn't know what he was doing, I told them to get off my property before the rest of my yard was destroyed! I then called another company who hand dug to the leak (no backhoe needed) and did the repair. The other company was here within 2 hours of being called. When I got the bill, it was HALF of what McRae had charged me last year for a similar repair! So now I know I was ripped off!

We had a problem with our toilet backing up into the shower; McRae sent two guys over, Woody and…read moreBenny, to fix the problem. They unsuccessfully tried to clear the clog, finally using a TV camera to locate the trouble. It became apparent from the camera feed there was a bigger problem than a clog, with the old pipe leading out into the front yard. It was a combination of an old iron pipe deteriorating and becoming separated from a section of pvc. So, they needed heavy equipment to fix it; Two days before Thanksgiving, I thought..........this isn't going to be good... ....but the guys came back after a day as agreed (and on time) , dug up the old pipe and replaced the whole thing with new pvc. They did have to dig up a section of yard, but did their best to limit the digging. They then replaced and leveled the dirt. When finished they made sure everything was flowing and flushing properly, testing both bathrooms. They cleaned up nicely after themselves and answered all the questions I had, and then replaced a shower head neck we needed replaced in the other bathroom, unrelated to the clog. Both guys were very agreeable, great attitudes, they took time to make sure the job was done properly and we were happy with it. Give these guys a raise, McRae plumbing!

This is the 3rd time I have used Scott's Plumbing! They are…read moresimply phenomenal! I can't imagine using Anyone else. They fixed a leaking pipe behind my washer for less than 200.00

Very professional company. Left everything clean and working as it should. I would recommend them…read moreto anyone. Xavier and Teddy did and excellent job.

A toilet seal was leaking. They came as scheduled and fixed it for a reasonable price of $165.00…read more I'll call again when I need a plumber.

Excellent!!! Greg answered quickly and was at my house within 2 hours repairing a leak. I recently…read morehad him replace all copper piping in the house and his crew did an excellent job. 5 STAR SERVICE

Just wanted to say that Jesse and the team at Scramlin Plumbing are THE BEST! They did a replumb…read moreof my 1960 cast iron pipes and did it in one day! They also did not veer from the estimate they gave me over a month prior. I was very impressed with their professionalism and equally impressed with how polite and considerate they were while working at my home. I would 100% recommend this plumber to anyone!

Quick response and appointment scheduling…read more Compared to other quotes they were extremely reasonable for the services provided. They also did not hesitate answering my questions and explaining how things worked.

Imperial Plumbing expertly upgraded our water heater, per code, to a larger size, modified plumbing…read moreline and added expansion tank with quality products. Included disconnecting/reconnecting water softener to access the water heater. Excellent communication, response times and fair pricing. Courteous and honest. Our utility room is inside the house and they took care to protect the areas where work was conducted. Highly recommended.

Imperial Plumbing is top notch! I had a water main leak right after the meter because the home…read morebuilder installed a Sharkbite T fitting to make a sprinkler supply line (bad idea). Frank arrived on time on a Sunday on Labor Day weekend no less! He had a smile and can-do attitude. After a quick look at the leak, he knew exactly what the cause was and how to fix it. He replaced the leaking Sharkbite T with quality PEX B hose and fittings, providing a robust long term solution. See attached image. All was done in less than an hour and for a very fair price. Imperial saved by life (and likely my marriage) by fixing my plumbing emergency the same day. I love these guys!