Bought a brand new vehicle in March. The sales experience was amazing. They gave me top dollar for…read moremy trade and always extend me a military discount since I am a Veteran! I have used this dealership for years and owed chevy suburbans and large SUVs for over 2 decades. Joy in finance is a true JOY to work with. Matt Preston in warrenty is also top notch ! Both the professionalism and over the top customer service is second to none. I just brought my vehicle in for a recall and first service and the service department as usual is the BEST of the BEST! Jessica went out of her way to help us get back into our vehicle in less than 2 days despite parts needing to be ordered. She is a consummate professional and has the best customer service. Sadie at the cashier office is a pleasure every time I need to "checkout". She goes out of her way to be kind and professsional. I LOVE working with this service department! Overall this dealership this the absolute BEST and I will never purchase from anyone else. Thanks for always making my auto buying/maintenance experience the best!

Very deceptive. I saw a truck on their website advertised at $31,619 with no asterisks, no…read moredisclaimer, just the price. I get there and the truck is almost over $5K due to prep fees and other dealer costs. I told the sales manager that wasn't stated on the webpage and he insists it is. I go home look up the truck and nowhere is there any information stating this and IF it is it's very hard to find. Ya know, like in a deceptive kind of way! I haven't even mentioned the fact the day before I came in to look at another truck the rushed to put on the site and the floorboards looked like a movie theater floor that hasn't been cleaned in years, and in no way ready for sale. My neighbors warned me and the Yelp and Google low ratings, I should have known better.

I have officially liberated myself from the clutches of my 2014 Ford Focus!…read more For half a year, I played a high-stakes game of "dodge the dealership." I wanted a car; not for someone to text me "u up? want a car?" every twenty minutes. My criteria were simple: find a "Good, Honest, No-Pressure Salesman"--basically the Bigfoot of the automotive industry and find a car that not only I could afford but also met my needs. I wasn't going to settle. ​When I started browsing the website, the automated sirens began to wail. My phone was buzzing like a disturbed beehive with calls and texts. But I stood my ground. I made it clear: This is happening on MY terms. That's when I found Mr. Al Sikora. While other salesmen are looming like hungry vultures, Al was operating on a higher plane of human decency. He guided me through the entire process without a single ounce of that "constant hounding" that usually makes car buying feel like being chased by a relentless, suit-wearing grizzly bear. He respected the boundaries, he respected the timeline, and he respected the mission. I found a car on the website that was too good a deal to pass up while driving back from Virginia for Thanksgiving. Al met me the next morning to seal the deal. ​When it came time to cross the finish line and ink the deal however, Bryan Watkins stepped in to bring the heat and close the transaction. The transition was smoother than the suspension on my new ride. It was a tag-team performance that belongs in the Hall of Fame. ​ 110% Satisfaction, 0 Pressure, big smiles and a 2023 Corolla Cross that I can call my own. ​If you want to buy a car like a boss--on your schedule, with your dignity intact, and handled by absolute pros--go see Al and Bryan. They turned a dreaded chore into a victory lap.

Excellent customer service and price. I highly recommend if you're looking for best price and great…read morecustomer service and sales. I'll be back for another new lease next year!

I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

5/5 stars isn't enough for BMW of Melbourne! From the very beginning, Max my salesman, Joey the…read moremanager, and Ali in finance took incredible care of me during my second finance process. I went 100% Electric and got a new BMW iX Drive 60. They made everything smooth, stress-free, and honestly exciting. Then unfortunately, only a week after getting my car, I was involved in an accident and absolutely heartbroken. The team at BMW of Melbourne immediately stepped in and guided me through every step of the process with kindness, patience, and genuine care. Chris in service was amazing, and Angelina went above and beyond helping me with all of the tech features and questions. I have truly never experienced this level of customer service, compassion, and humor at a dealership before. They treated me like family during both the exciting moments and the stressful ones. I'm beyond grateful for this team and will absolutely continue being a loyal customer for years to come!

Liars. Pathetic, tiny dealership that can't get any of the good models…read more You'll need to go to Orlando or Miami or better yet DALLAS to actually get a higher end model. Mara the internet sales lady will straight up lie to you and make guarantees to get you to make an appointment. Go ahead! Rearrange your day and schedule for this! Get excited that you're going to go in and build the car of your dreams. Watch as your efforts and dreams slowly dissolve into utter disappointment as they tell you - no. We don't have any allocations and don't see any to trade for. I've been told this TWICE on two different visits for two different high end models. Can't believe I fell for it the second time. I owned an i8 up until a few months ago. I serviced it with this location, and didn't have issues there. But when I went to sell it, I avoided this place like the plague. They're so low rent. I can't believe they have a penny to buy a car. They can't even get their names on a list to get one built! Poor things. Go somewhere else. Save your time. Or consider a better make.

The staff was excellent and I bought a Mazda that I love. It the "cherry red" and I get lots of…read morecompliments. I found the employees and the boss very helpful in finding me the right car for safety and ease of driving.

I think I can take my newly purchased car to many other places that don't charge $120 for an oil…read morechange ! I have to tip toe through the "warranty forever" stipulations but I won't take my car here for maintenance anymore based on these prices.

Thank you so much Jimmy Sanchez, he worked so hard for 5 hours to get me into a car!…read moreWithout lunch, no less!!! And to my surprise he got me into a New Nissan Versa 2019! I really appreciate all that Nissan of Melbourne did for me!! I highly recommended to anyone who is looking to get into a car! Thanks, Mary Heindl

Worst dealership service dept I have ever been to, went in for transmission fluid and filter…read morechange, I was told transmission has to be removed to change filter, a complete lie. AVOID AT ALL COST.

Just purchased a new car there and never felt rushed and Carter was very supportive and helpful…read more I'm happy with my overall experience.

This hyundai dealer is good. However, I purchased a 2020 Sonata in 2020. The car is great except…read morethe BlueLink and audio software HAS PROBLEMS. The BluLink was free for the first 5 years. After that, you pay a monthly fee. Well. I let the BlueLink expire. One year later, I paid Bluelink their initial fee for activation and their first monthly payment. It was then that I found out I could not activate the BlueLink in the car. I called BlueLink and they stated I need to upgrade the firmware in the car. So, I attempted to update it but I was unable to get the update installed. So I took it to Hyundai and the dealer could not get it installed either. BlueLink was no help. So now, after a bunch of resets on the chip, now my BlueLink and the Android Auto dont work. What a pain in the ass. I decided to move on waiting for the dealer to contact me. I dont understand why the dealer cant get it updated. Im going to change to a KIA since they provide the same warranty which is why I bought so many cars from Hyundai..

HIGH‑SPEED, LOW‑DRAG EXPERIENCE -- EVERY. SINGLE. TIME…read more I've done business with Kevin Presa before. Hands down. My favorite toy dealer. I love cars and love to flip them. Kevin knows how to quickly secure whatever I'm after. This is my 2nd time purchasing experience at Gator Dodge. The owners put my daughter into a Nissan Altima as her first car that was crushed and saved her life. She unscratched. Every Mothers nightmare. I will be forever grateful for them steering me into the Nissan, which by God's divine grace, protected her. Forever grateful. The Managers and Owners at Gator -- are the real deal. When it comes to Kevin Presa, just say no more. He is the true auto concierge and I love every minute of it. This week I gave Kevin a call and asked what was in the stable. I happen to have a voracious appetite for muscle cars. He handed me the keys to my newest obsession -- and I cannot WAIT to build this car out. good news is Kevin, I'm feeling a V6, 5‑speed or maybe even a Shelby in the near future. Kevin already knows my crazy car ideas, and he doesn't flinch. He just nods, grins, and makes it happen. Kevin Presa is high speed, low drag, zero hassle, all heart. He knows cars backwards and forwards, and he treats you like family -- the kind of family that gets the hook‑ups. Thank you, Gator, for this beautiful ride. I'll be back soon to add a few more to my stable. If you want someone who gets it done with no games, no pressure, and no nonsense, go see Kevin. Highest recommendation. #GatorDodge #KevinPresa #highspeedlowdrag #fordmustang #yearofthefirehorse

I just had the WORST EXPERIENCE WITH ANY DEALERSHIP! I took my car in, to get an oil change & get a…read morebattery light checked. I was told the battery light was not showing anymore so all was good. I went to pick up the car & the light turned on! I went to speak to another service employee who told me to schedule an appt with another dept, which I already had. I then ask if I can drive it home & he says yes. I proceed to drive, not even 1 mile, & the car stops, leaving me stranded! I called them & Scott the supervisor is at lunch! So no one can help me! SERIOUSLY! Tammy the customer service agent suggest I tow it, I ask her who will pay for that & she says me. I say absolutely not, so I sit & wait for Scott to call me back. After 15 mins of waiting, I call my husband who has to get off from work to come jump the car. Scott calls me 1 hr later & has nothing but excuses for me! I asked for a refund on my oil change which is the least they can do & he says no. I am never taking any of my vehicles back here. Scott & everyone else here has no idea what customer service is!

This dealership is the best I've been to, in a very long time. I have bought six cars in the last…read morefour years, for my airport transportation company, and I gotta tell you I intend to buy all of the next vehicles from O'Donnell-Lutz. My bank kept making mistakes and postponing my loan approval, and James kept the van available for me. This dealership is a success because they are ethical, professional, and will work with you in anyway needed to make your buying experience a joy. Thanks, James! See you soon!

They are very honest and loyal workers. They sell great cars and are super friendly. I would…read morerecommend this dealership over all the other ones in this area.

I have been doing business with this particular dealership for over 3 years now. I am honestly a…read moredemanding customer for great customer care and these guys are on it. Recently I had to have my oil changed and they came to my house and picked up my car and left a rental. While there they noticed a small issue in the steering column which they fixed under my warranty. My car is a 2023 AWD QX60 with only 21 thousand miles on it. They walked me through my car with a video and I ended up getting 4 new tires with their buy 3 get a 4th for a $1 promotion. I also wanted to change the lettering in the back from silver to black which they did an awesome job, it looks fantastic! This past week my car wouldn't start, which was odd, but without hesitation Martin (service manager) worked with me and replaced my battery without an issue because I'm traveling from Cocoa beach Fl to Orlando to see my grandkids. I told him how super scared I was that I'd get stuck here due to the battery failure eventho the diagnostic came back clean but, he replaced it under my warranty to give me peace of mind. I appreciate all they do for me and will continue to have my services done there. I HIGHLY RECOMMEND THEM‼

great customer service and attention to detail. Tunde Divoll the sales consultant was just perfect…read moreand very knowledgeable. we will be back when we are in meed of a car again. thank you Tunde