The new owner has betrayed my long standing renting of mailbox and did not forward after i moved,…read morerather, sent important documents back to sender or threw my mail away and i have been unable to change address with post office. The woman and her worker were unkind and sent me a cease and desist text when i was unable to change the address as my mail continues to go there and they were unwilling to work with me since my move. additionally i would actually call them mean girls.

I sent out a package that contained all of my work for an event I was doing two weeks later. The…read moreguy in the store never scanned my package blamed it on a driver and now they won't give me any answer or I can't get back none of what I lost. Just be careful make sure everything is done correctly before leaving

Super easy to drop off a package and send off via fedex or ups. Super nice staff. Parking was easy…read moretoo

Top notch service always!…read more Come here and you won't be disappointed. They treat you like family and always exude patient and understanding. Been coming here for years.

So this spot--Mail Room & More inside La Reina Plaza in Sherman Oaks--has been around forever…read more(about 30 years!). The building used to be an old neighborhood cinema, but now it's home to this mailbox center that's finally having its glow-up moment. And let me tell you: the new team is a massive upgrade. The two guys running it now? Friendly, accommodating, and actually happy to help. A total 180 from the previous workers, who... well, let's just say customer service was not their strong suit. I honestly avoided this place before, but now it feels completely different--in a good way. I drop off all my FedEx and UPS packages here, and I pick up my boxes from Amazon, UPS, and FedEx at this location too. Super convenient, no stress. I also got my passport photos taken here, and they did an excellent job with those as well. They offer PO boxes, mailboxes, notary services, passport photos, fingerprinting, and just an overall smooth experience. If you need mailing or document services in Sherman Oaks, this is officially a yes from me.

Worst mail place, the owner is a scum. The Guys before these new guys were way better i dont know…read morewhy they got replaced. Service is horrible. They over charge for everything, including Paper like who does that? This place needs to be shutdown

The best vocal remedies and wonderful owners who are incredibly helpful-saved me while my voice was…read morerecovering and thanks to them I hit all my notes!

I stopped by this mailbox shop after seeing their sign out front for some specific cough drops --…read moreand not only did they have exactly what I needed, but the owner even let me sample a few other items they carry! Such a fun surprise. The owner and his wife were SO kind, welcoming, and genuinely helpful. You can tell they care about their customers. I walked in for cough drops and walked out feeling like I'd visited a neighborhood gem. Highly recommend!

When I need to print out return labels for Amazon and are told by them to drop off the package,…read morerather than Whole Foods, I tend to come here. The couple that own it are really sweet and helpful in getting my items received and sent off and their storefront is welcoming and has the essentials of packing items for customers. I like the street front parking or shared parking they have out back.

So here is the thing about shipping: you never know which is a better overnight option, FedEx or…read moreUPS. ASAP has both, and they turned their little screen and showed me the apples to apples comparison of the cost for each. I could even compare the delivery times! The young lady at the register helping me was polite, efficient, and super helpful. Unlike some places where the staff don't want to be there, it's obvious that the owner/manager of this place cares about having engaged and happy staff. UPS won this round, and my delivery ended up arriving 10 hours early! Great business....

We have a local business near by, we have been using this mail depot for the last 4.5 years and…read morethey are so kind and helpful. We appreciate them!

Very cooperative and understanding employee. The entry to…read morethe premise is in dire need of a door bell.

Very efficient. reasonably priced. Owner is very helpful. She goes out of her way to help with…read moreissues. . -- Mike G.

Needed a live scan done quickly and for a fair price and they delivered! The owner is such a nice…read moreyoung woman! Definitely recommend supporting this place!

The new owner of this place is so rude and argumentative. Set up your mail boxes somewhere else.read more

Love this place! They even did the box from SE7EN! Thank you Mark and family!…read more David Michael Waszak - Producer Detroit Michigan

I walked in to get a live scan, and was helped right away. Eric was very helpful with the scans and…read morepatient with the process to make sure we got the best scans.

Many services offered. Very convenient. Knowledgeable, professional, and friendly. A very good…read moresmall business to support.

New ownership. New employees. Better experience overall. The employees are quick and efficient. The…read morestore is nice and bright after the remodeling. It's now a pleasure doing business here.

The Indian guy at this location is very rude. He is always in a bad mood and has no customer…read moreservice. Everyone else is amazing. He needs to be taught customer service from his co workers.