The new owner has betrayed my long standing renting of mailbox and did not forward after i moved, rather, sent important documents back to sender or threw my mail away and i have been unable to change address with post office. The woman and her worker were unkind and sent me a cease and desist text when i was unable to change the address as my mail continues to go there and they were unwilling to work with me since my move. additionally i would actually call them mean girls. read more

I sent out a package that contained all of my work for an event I was doing two weeks later. The guy in the store never scanned my package blamed it on a driver and now they won't give me any answer or I can't get back none of what I lost. Just be careful make sure everything is done correctly before leaving read more

NoHo Mailboxes - And no updates - Shipping Centers Near Me - North Hollywood, California

Convenient and incredibly helpful and friendly! Highly recommended! I would definitely use them again!

If it wasn't bad enough before, the original owner who wasn't the nicest person retired and the lady who took over is the worst! We stepped in (since I can walk here) and the place was a mess, people's mail everywhere, voting ballots and such! We were gonna send a package out for work via Fedex and give her a number for billing. She was so unprepared and said she doesn't know how to do the billing, almost like she wanted us to leave. I know we were giving her work. She was so unsure of it (had to make a call to be guided for) and we were sending original items, not replaceable so we started to worry. She made us worry even more by not showing she's capable to send our items normally, the regular process. She also didn't seem to care about it, just about how she'll be paid. No, put yourself first, not the customer and how you will help them to retain. Needless to say I will never set foot in this place. Incompetent new owner! read more

They were friendly and their services were good. There is no access to the mailboxes when the place is closed as far as I remember.

The previous owner Scott was great and thankfully Jessica and her staff are also great. Really friendly, helpful and efficient. Thank you! read more

I love the post office! NoHo Mailboxes is the bees knees! I mail everything there! They are so nice and so sweet! I need more things to mail so I can go there more often read more

Walked in for the first time to get a FREE usps box , only to be rudely denied because apparently "a lot of people have been coming in and taking the boxes " and I wasn't 100 percent sure if I was going to use their services ! She then proceeded to belittle me with her sarcasm and say " you can go to post office and get one right down the street " as if I'm not aware ! I was walking my dog in the neighborhood and figured a small business like them would be friendly, I have purchased multiple small things like take and bubble wrap from them on multiple occasions ! I won't be going there ever again! The worker was a Caucasian brunette in late 20s early 30s , won't be going there again ! read more

Awesome spot, Reasonably priced, Never over crowded, Scott provides the best customer service, very friendly, helpful and knowledgeable, always willing to help! I love this place, I can't say enough good things. Thank you ! read more

Great place. Couldn't recommend it more. Clearly dog lovers. An hour longer open would be appreciated, but I understand it's not easy running a small business these days. read more

Jessica has one of the most superior mailbox stores in the Burbank/ north Hollywood area! She is kind and efficient and has some good jokes if you ask. Her prices are extremely fair and I always recommend her to friends and family. Jess makes shipping easy! read more

NoHo mailboxes came in when I was between addresses. Jessica is the best she can help you with all your shipping needs. Great place for your shipping needs!! read more

I have used NoHo Mailboxes for years and have always walked away feeling that my business, my mail and packages mattered. I am always greeted by Scott with a friendly smile followed by a sincere hello, his attention to followup, and attention to detail are surely welcomed! His care for arrived packages is the best! His customer service is "A1" and I am happy to continue my business at NOHO Mailboxes. It surely beats having mail stolen from my complex, like before or having it dropped off at someone else's box, only to receive the time sensitive mailings days later. read more

Fantastic neighborhood mailbox store. The 24 hour access is great and the staff always goes above and beyond to accommodate my various shipping needs. Definitely recommend. read more

Friendly knowledgeable staff in a fresh updated space. Boxes are accessible 24/7 which is very convenient.

Came here because the reviews and proximity to my home. Did not feel welcomed. Was told not to bring large Fed Ex packages to this location. (They weren't that large.) To add to the poor service, I was told I couldn't have a FedEx receipt of drop off printed. Apparently my FedEx label number wasn't compatible to their system? Will not return. read more

I called yesterday to acquire about a small mailbox. Great prices, and looking forward to supporting businesses in my community.

What horrible, incompetent customer service. Clearly they are struggling and taking it out on their dwindling customer base. Never coming back. read more

They bait and switch on the of the mailbox...you'll start off at one low price and then when it's time to renew your box they would have gone up on the price...all of a sudden they will jack up a price on you... beware read more

don't get a mailbox here unless you want your things stolen. when my package went missing, instead of reporting it immediately to authorities because it's a federal crime, Jessica just let the lady get away with stealing. and the lady who stole, also was renting a mailbox there. No matter what the circumstances are, theft should be reported to the authorities immediately. Instead they helped her keep part of my stuff (she returned what she felt like giving back but didn't return everything) and not face reproccusions because supposedly the lady had mental health problems. The staff's personal relationships with the box holders does not excuse stealing. Bad business. Save your money and go somewhere that will actually help you. Also, they allow their pet dog to sit, sleep, and play on top of the same counter they serve customers on. Very unhygienic. If you're allergic to Dogs, or just don't like Dogs being forced upon you, also avoid this place. read more

As good as it gets for PO Box services. Always friendly & professional and metered parking always available in front. The owner, Scott, always goes the extra mile...and he has a great name ;) read more

We absolutely love NoHo Mailboxes! Scott is always extremely helpful and communicates directly when we have a package arrive. He's assisted me numerous times with shipping out packages and throwing a little extra tape on when needed. Highly recommend! read more

NoHo Mailboxes are as good as it gets! I called to get on the waitlist for a box and got a call a week later as soon as one was available. It is conveniently located and reasonably priced, I am happy. read more

I have used NoHo mailboxes for years and never once had a bad experience. Scott is a great guy and is always kind. These people saying otherwise probably act the same as they write, aggressive and hateful, at which point you really need to question why they would even bother. When I approach people I try to be humble and meek, and what I get in return is usually what I get. If you are one of those people I hope you take this to heart and learn from it, it will affect your life in great ways, try it and see. Essentially it is Newtons 3rd law in Societal use. read more

Convenient spot, safe, and is never overcrowded. The owner Scott is the best, friendly, and very helpful.

This place is the absolute worst! They charge you extra and don't tell you. If you use your own fedex account they can't give you a price which doesn't happen anywhere else. I dropped off a package yesterday to fedex overnight and fedex called me today at 4:30pm to tell me they don't have a complete address and haven't sent it out yet. But I'll still be paying priority overnight even though it'll take 4 extra days! THE WORST! read more

I've lived in the Noho area near this location for the past few years and just wanted to say the owner Scott has always been very helpful and affordable VS other shipping providers in the area. He helped me in an emergency situation by providing fulfillment services for my online vintage clothing store (NewNorthVintage.Com) when I was out of Town for an extended period of time, thus allowing me to continue operations. Give him your business b4 u go somewhere greedy read more

As a business owner (myself) I realize how important it is for a company to have positive and authentic feedback regarding its service. So I felt it was important to write my very first YELP review. I have used this company for various services over the last few years. I really appreciate that it is very family oriented and always accessible. I love the fact that there is 24 hour access which communicates a level of respect and trust with the customers they do business with. The prices of the mailboxes are very reasonable. I am currently going through a life transition and needed a permanent address and this works extremely well. I would recommend this company to anyone needing such services. read more

I RARELY write reviews but this place MORE than deserves a good one. I done business here several times after finding it. Count on being greeted with a smile EVERY time from a business owner who will in my opinion go out of his way to make sure your packages get there in time! If you want to rid yourself from ALOT of undo stress, skip the long lines and check this place out! SUPPORT YOUR LOCAL BUSINESS! read more

If I could give Scott 10 stars I would, he's the best! He'll even give you a call when you receive a package. I love that! A little over 3 years ago during tax season someone took a package from my front door in my gated apartment building. My apartment manager called me to tell me he found an open package in the recycling bin with my name on it and it looked like it had important papers in it. What was it? My taxes retuned from my accountant with under a week to file. I almost had a heart attack! The amount of money and time I would have been out over losing my receipts, multiple W2's and my accountant's finished work was something I could not afford. Plus, I would be penalized by the IRS. I decided that my mail was not secure in my building so that same week I went to NoHo Mailboxes and rented a mailbox. I no longer have to worry about a paycheck going into my neighbor's box, a package stolen from my front door step or my mail stolen by identity thieves. The main lid that covers all the mailboxes in my apartment building is easy to pry open and I've never felt my mail was secure in my building, because it isn't. Scott makes sure I get my mail, that items I mail out get picked up and only my mail is in my mailbox. Just the other day I had to give a neighbor their mail, happens way too often in my apartment building. It's affordable and it will save you a lot of headaches if you know your mail is safe and secure. You'll never have to worry about someone taking something from your front door, a paycheck that went into your neighbor's box or someone other than yourself getting your mail. Plus, I have 24 hour access to my mailbox. Go see Scott and get a rental at NoHo Mailboxes. His rates are reasonable and the service is impeccable. read more

I've had a box here for two years now. I move around a lot, so to keep from having to change my address I use this mailbox. Scott is great. He'll call you when you have a package. You can call him to check your mailbox if you're waiting for something to see if it's there. Or anything else you need. I sometimes forget when to go in and pay to renew but he always lets me renew via phone. Great business to work with. I keep signing the 3-month plan but I should just sign a year renewal next time... Oh and 24/7 access is great too! read more

Service is impecable, after being their customer for 4 months I can def recommend this business, Scott is fantastic and having access 24 hrs is a great option since I work crazy hours. Sooo happy with my private mail box! read more

This place is amazing. Scott, the business owner, is so nice and always greets you with a smile. He calls you whenever a package is received, and it's so nice to trust that it's in a safe place instead of sitting on a doorstep. The mailboxes are accessible 24/7. Highly recommended. read more

I hope the guy who runs (owns, I'd guess?) likes his job -- he seems to -- because working with him, patronizing his business, is an absolute, complete and total pleasure. Mailing and packing and all that is a drag for me. I'm disorganized, sloppy, lame. But this guy makes it easy and as close to fun as it can be. I love him, I love his store! read more

If anyone is looking for a mailbox they'd be lucky to get one here. Scott is the greatest! I drive 30min round trip just to pick up my mail. He calls when a package comes in, he always picks up the phone, greets you by name when you come in & is a pleasure to chat with. I'm going on 9 years here with my box. Thanks Scott! read more

Any more good reviews even needed for this place? Because the service is impeccable, and the prices are super reasonable. We had a mailbox there, and Scott would be on the dot phoning us if any large size package arrived. Will return! read more

I am so grateful to NoHo Mailboxes, not only for the convenience of their location, peace of mind with each delivery, not to mention impeccable customer service, but I had sent something to the CA tax board and received a tracking number back in December from NoHo Mailboxes and over time I misplaced it.... I called today and He still had my info in his computer and SAVED THE DAY! Thank you!! Can't recommend Noho Mailboxes enough! read more

I've been coming her for a few years! Never had an issue! The owner is cool! It's a one-stop location for everything I need to do! Love it! I no longer have to stop at a few different places! read more

If you are someone who places high importance on the peace of mind you get knowing that all of your mail will be delivered to you safely, then NoHo Mailboxes is the place for you. I was having issues with my postal mail carriers at my home address and there was no room in my life for that. Renting from NoHo Mailboxes for around two years now has been nothing but pleasant. The owner Scott is such a cool human being, he is always very helpful and kind. Someone is always available to receive mail and packages, if you are renting you can have 24 hour access to your mailbox if you just pay a very minimal one time fee for a key, he also offers full service postal / shipping needs and supplies, there is always street parking available out front so access is easy, and while Scott has lots of business, there is still RARELY a line inside - UNLIKE THE POST OFFICE lol. Go to NoHo Mailboxes! read more

I have always felt this to be a very reliable place to go to. I'm friends with the guy who works there, and he's always honest, and gives you what you need. They have some useful items for sale there, and I've used them over the post office for a long time now because I just hate waiting in line, and this place is always available. read more