I come to this store to drop off Amazon returns mostly but have also shipped a couple of packages…read more So convenient to have a location close by for returns Staff is very friendly and helpful answering any questions.

I went in with 5 packages on 3/19/26 2 were Amazon returns…read more3 were personal Employee CINDY had the nastiest attitude. As soon as I step in she says I'm using the wrong boxes (express instead of ground like my label says) and that they won't move because of that. She rambles on and on and I'm keeping my cool bc my baby is with me. She at the end says I'll do it for you this one time but next time no. Okay so, she has the authority to make the boxes ship even in wrong box? Ok Cindy Makes sense. Then for my Amazon returns I had already packed those and she says you're not even supposed to pack these it says it on your instructions and she starts ripping my stuff out of their packages. I ship out multiple times a month and never has anyone been so nasty about what kind of boxes I'm shipping in. She's even saying stuff like "nothing in this life is free"?! Like WHAT? Go seek therapy lady. I probably only said "okay" over and over because again, my baby is with me and I'm in disbelief Update ** I reached out like the person below asked me to and crickets. They don't care here.

Friendly, helpful and great prices. I would recommend bringing your business here. I got finger…read moreprinted in less than 15 minutes.

Super friendly staff! Excellent and efficient service. I come here for various services, even to…read morejust drop off pre-labeled packages.

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

I've been going to The Mail Exchange for many years…read more Terry has helped me out more than once when I've needed something.

Support your local small business owners! Came in to get notary services from Terry, after…read moreconducting our business- got a call later that afternoon from Terry that he had accidentally overcharged us and he wanted to refund us what we were overcharged. Due to his service and honesty - he will now Have a loyal customer in me !

Crystal and Payman go above and beyond with customer service assisting me returning my AT&T…read moreinternet package today. Love this store! Chris Morris

Went to this location about an hour or two ago and noticed how customer service changed between new…read morecustomers and I'm assuming their regulars. So if you're new here, like me, don't expect good, welcoming and friendly service. When it was my turn I said hello to the associate, gave her my package and she scanned my phone, and gave me my receipt. Then it was my boyfriend's turn after. He said, "Hello, sorry I have a lot." She didn't say anything, no hello, no it's okay, how can I help, NOTHING....First sign of rudeness and bad customer service. If someone doesn't greet me, that's already a big no no & red flag. She starts scanning the codes and taking the packages, all this while she looks annoyed, like we're bothering her. After a few scans she tells him, "can you turn up your brightness." But with attitude. Once he noticed there were 2 people in line he told her that was it and we ended up going to the kiosk to do it ourselves. While we're at the kiosk when people would come in she would say, "Welcome." But not in a friendly way or ready to help. An older lady came in, went to the counter, said hello and tried to make small talk with the associate. The associate didn't greet her or go along with the small talk. No smile, nothing. I felt bad for the lady. Then other people start coming in and all of a sudden her attitude changes. She starts greeting them by name, asking how they're doing and being all nice. The other associate in the back also comes to the counter and starts small talk with one of those customers. I was like, wow. So now you know, if you come in here, just get straight to business, don't expect friendliness and good customer service....unless you are a regular & they know you. Unfortunately, this one is about 4 min from where I live, but won't be coming here anymore. Don't want to go somewhere where I feel like I'm bothering them and feel rushed. I'll drive the extra 5 min to the Woodburry location. Nicer, cleaner and better customer service.

Called Nikki to do a last minute notary - she couldn't make it herself but referred me to a notary…read moreshe works with locally in Orange and the person was able to come and do the notary documents the same evening I called. Wonderful person to work with call Nikki she's amazing.

I'm so glad I choose Leslie she was quick, informative and professional. There is no one else I'm…read moregoing to call for any of my notary needs Thank you again and I'll give you a call soon.

my son signed me up for a box here and i have been going ever since. the new owners are just as…read moreamazing as the old owners. rest in peace mark, I will miss your kind face and friendship. the mail service here is great, they also have lots of good gifts in case you need to buy something cute last minute

Affordable private mailbox services!…read more They have different time frames available as well as different size options. You can renew as often as needed. 24-hour mailbox is convenient and the door to entry is locked with a security code. Parking is available in the street and in the back of the location, NOT in the driveway (there are signs that state this clearly). Service is excellent. I interacted with all of the workers here during the 3 months that I've had my mailbox and they're all friendly! I rode my motorcycle on the hottest day of the week to turn in my mailbox key, it was a painful goodbye :').

I always receive great service at this location. The staff is always helpful and courteous…read more Today, Bella was very helpful and saved me a trip to further location to return an item. Most grateful and appreciative of her customer service! I recommend this place. Parking is plentiful, just not directly in front of the store.

Came here today to ship something, didn't have an envelope but was able to purchase one at the…read morestore, for under $3 (I needed a padded envelope). The person working the counter was very attentive and provided friendly service to every customer I saw her interact with. The parking area right in front of the store can get a little congested but there is plenty of parking in the back, which is where I ended up parking.

After getting either no answer to my call or turning me down from several other notaries to assist…read moreme with notary services needed for an inmate at Santa Ana City jail, Jonathan immediately said he could do it. A true professional who provided excellent communication and services for a number of legal forms that needed notarized. Highly recommend Jonathan and his services.

When you need a mobile notary - you REALLY NEED a mobile notary! I was in urgent need to get my…read moreuncle to sign and return some documents. I called 3 mobile notaries who didn't answer the phone. Jonathan, with Santa Ana Mobile Notary, picked up right away. He immediately went to my uncle and got the documents notarized. He was then able to take those documents to FexEd and have them shipped to me next day. 100% recommend Jonathan for all your notary needs. Fast, courteous, easy to work with, and willing to make the extra effort to accomplish your goals.

As much as I want to leave a positive review, it has been very difficult. I do understand that…read moreYvonne is normally very professional, and I don't fault her for being well recommended and booked. I had requested a notary service and paid, while I haven't received the document after 3 business days after payment had gone through on my banks end. The document that was to be notarized is time sensitive, and I had less than a week to get it. Like I said, it is understandable that she is busy, just is not helpful that I'm unable to get ahold of her via phone, and there's been no response to my emails. Update: it looks like our time was unfortunately misaligned. To where it made it hard to contact each other. I do appreciate that Yvonne was able to get back to me as soon as she was able to get back in contact.

Yvonne was on time and extremely professional. Looking forward to working with her more!read more