I got a new job and enrolled in their dental plan, which included a list of in-network dentists. I…read morewent through all of them in my area and checked out their Yelp pages. After narrowing it down based on ratings, number of reviews, review quality, office size, and hours, I was left with three options. I chose Orchard, and I made the right choice. This place has great ratings, which is pretty rare for medical offices for some reason unless it's a new Yelp page or one that people just haven't bothered reviewing. It's kind of like how fast-food restaurants and clubs always seem to have low ratings for some reason. Anyway, the reviews here are great too. If there are any bad reviews, you kind of have to use your judgment to figure out whether it's a one-off situation or just an unreasonable customer. This isn't one of those huge offices with a bunch of chairs lined up like the DMV, where they're just churning patients through like an assembly line. I hate those places because they always overbook, and I end up waiting forever for an appointment. Even when I show up on time, I still have to wait a long time before being seen. I work late on weekdays and can't really take time off during the day. On weekends, I usually catch up on sleep and don't want to spend my day off running errands. They're not always available on Tuesdays either, which can mean an even longer wait for appointments. That's why the fact that they're open until 7 PM on Tuesdays is a huge plus for me. As you can tell from the pictures, the office is very clean, modern, and well-equipped. The staff has always been friendly, and they've been very understanding about my tardiness and occasional cancellations to the point where I feel like they should hate me, but they definitely don't act like it. They also seem to have the latest and greatest equipment... I think. I'm mostly judging that based on how much more advanced their machines looked compared to every other dental office I've been to. Overall, this place is great.

I came to my appt on time in March for a consultation of which I promptly paid for afterwards as…read moreonly then, I was told when I arrived that they were not an in network dentist for my insurance and i had to pay out of pocket for the consultation. They wanted my full medical history of which in complied to do using a computer program on an iPad. After going through at least 15 screens answering a multitude of questions would not let me submit. I asked if I could just fill out a paper copy as the time was already past the appointment time. I was told no by the office assistant that the information had to be added into the computer. The office assistant then helped me by inputing the information herself and it still did not allow her to submit. She continued with me for another 40 minutes trying to get it to submit insisting they needed the information this way. I am very senior and exhausted and I wasn't sure if the computer even took the input. I saw the dentist briefly. I told her the problem with my teeth and she wanted photographic pictures. A dental assistant took another 45 minutes trying to get these pictures. By this time, the office visit turned into 2 hours. I was so exhausted by this, that I left the office never wanting to return because the staff appeared incompetent. They wanted me to come back for teeth/bite impressions. Never did I get a cost for this or a plan as to what could be done. Further to this, I never officially received a recommendation and at end of April I left a voicemail but never got a return call. I tried again lately and asked if I could get any recommendations from my visit. It was pulling teeth to get anything from the office assistant. The dentist gets high reviews but the way I was treated and informed was not OK

I came in with a chipped front tooth and was told by other dentists and places that I would need…read moreveneers, so I was prepared to move forward with that. I had been asking around everywhere but after seeing Dr. Bliss, she took the time to thoroughly explain my options and ended up fixing my chipped tooth and discoloration beautifully without veneers. It looks amazing!! You honestly can't tell I ever had a filling, and now I don't think I'll ever need veneers. She completely exceeded my expectations. Dr. Bliss was incredibly kind, professional, and patient, explaining everything step by step even though it was a last minute appointment and I knew she was busy. I never felt rushed, and she made sure everything was perfect. I truly appreciate her skill and care and will absolutely be coming back. Highly recommend Dr. Bliss!

Offering some more detail after the the response from the office: I want to clarify: I identified…read moremyself as a high-anxiety patient, I asked multiple times and confirmed the dentist was comfortable treating me and and she said she was. It was 100% clear I was uncomfortable because the nitrous was not working and without my consent she proceeded to give me an injection with absolutely no nitrous on board. After which, I had a panic attack the entire office heard. While you believe you may have a policy to "take a break, or stop"; it is not followed. part of the response from the office below: "If there is ever any indication that a patient may be uncomfortable, we immediately offer to pause, take a break, or stop the treatment altogether. It is ultimately up to the patient if they wish to proceed or not. Your comfort and well-being are always our top priorities"

May 2026 -- I had a dentist for years I liked but her office didn't take my new dental insurance…read morewhen I changed jobs. I have been overdue for a cleaning because I haven't been impressed with my last couple dentists. So I found Vino Smiles through my insurance then decided to schedule after liking what I saw online. This was my first visit with Vino Smiles and wow, what a wonderful office. Dr. Chris is so nice, thorough, and transparent. Paulina did my cleaning and Sandra did my X-rays, both were lovely; and Paulina is a fantastic hygienist, who explained her findings as she was going. Paulina and I chatted about our love of hiking and skiing/snowboarding, and Dr. Chris and I found common ground with working out and our history in EMS -- it was refreshing to have dental providers who want to know about YOU and the staff here were people I'd actually want to hang out with more than once every 6 months for a dental cleaning! Additionally, the office is beautiful (makes a great first impression!) and the subtle attention to detail really goes a long way -- they have refreshments in the lobby and comfy sofas, they give a tour of the office to new patients, put your name on the screen in your patient room, and have TVs on the ceiling for during your cleaning. They even have a separate private pediatric cleaning room with super cute artwork for kiddos. I don't mind dental visits at all, but it's just one of those things to do every 6 months. But this office... I'm actually looking forward to my next cleaning!

Very impressed! I was going to a premier dentist office in Cupertino for over 30 years and then…read morethey dropped my insurance! I researched different dentists extensively, very nervous to take on a new dentist after all these years. I decided to try Vino Smiles and put my faith in Dr. Chris and his team. I needed major work done and was nervous about the results! Needless to say my research paid off, what a wonderful experience and outcome. I love how Dr. Chris teaches his dental assistants as he is performing his magic on my teeth. I appreciate the team work! I found a new home for all my dental needs and the Cupertino office is now in my rear view mirror... I didn't think any new doctor could compare to my previous dental office, thank goodness I was wrong! Bravo!!!!

Dr. Ho is an exceptional dentist and I'm so lucky to have found her (after seeing multiple other…read moredentists I didn't like). Two things that stand out: 1. Her focus on being gentle and as non-invasive as possible. A filling chipped off while getting a cleaning and Dr. Ho was able to re-fill it, very quickly, within a few days without anesthesia with basically no pain. 2. Her office staff is also excellent. Maria (may be remembering her name incorrectly) usually helps with insurance and billing, and she is always super on top of it and helps maximize/clarify benefits. They also followed up with me after my filling to make sure all was okay. The office is a bit far from my house but Dr. Ho is just that good. Highly recommend her!

I think I found my new favorite dentist!…read more I was a little overdue for my cleaning (it's been about a year). I did a quick yelp search and Dr. Karen Ho popped up in my search. Super easy to make an appointment. I called in and someone on the phone collected all the basic information. On the day of my appt I came in about 10 min before my appt and Maria at the front desk was very friendly and greeted me as soon as I walked in. She answered the few Qs I had, I completed my paperwork, and then waited in the lobby for a few mins. I don't remember the girl's name who took my xray but she was super friendly and gentle. I know those little things they put in your mouth is not comfortable but she made it quick and easy with the xray. Then Dr. Karen Ho appeared and went over my xrays and yay no cavities. I was super surprised she sat down and asked me about my concerns etc. Dr. Ho was super friendly and patient. I did not feel rushed and did not feel like just another random patient. She listened to my concerns and addressed them. I never felt so heard in my life at the dentist and really appreciate this extra friendly gesture :) Next, Maggie was my hygienist and carefully cleaned my teeth. No pain what so ever. Although we didn't have much of a conversation, she was friendly and nice at informing me which areas I should focus on and directions on keeping up my oral care. It's weird to say but I had a wonderful experience here and I look forward to returning in 6 months. If you're looking for a new dentist then I highly recommend Dr. Karen Ho!

Willow Glen Dental is the best. From the time one walks in the front door to when you leave after…read moreyour treatement. Dr. Doug Kong is the best dentist!

This is my review of my recent dental checkup. The front office staff is extremely friendly and…read morewelcoming, and checked me in right away. I waited no more than five minutes before being called in by the dental hygienist. She struck up great conversation and made me feel very comfortable as she cleaned my teeth. Dr. French came talk to me about a couple of issues I had and provided very reasonable recommendations and paths forward for each. Very friendly dentist! The facility is brand new, very clean, and very well run. If you're looking for a new dentist, look no further than Willow Glen Dental!

My entire family and I have been coming to the Miller's office since I was literally, 10 years old,…read moreso it's safe to say this review is overdue ;). They feel like family to me and have done wonders for my bite :) I've gotten a variety of procedures done here - including, braces and getting my mouth guard / retainer made. Dr. Miller has a unique, functional / holistic approach to orthodontics - and evaluates how your bite affects / or is affected by factors such as posture, balance, bone structure, and behavior. He is also witty, calm, and kind and makes you feel so comfortable. His staff is also wonderful.

It's taken me a few years to be ready to write this, because the experience was so traumatic…read more Dr. Miller said I needed a filling on my last molar, bottom right. While filling, he applied so much pressure my jaw joint was wrenched. Afterwards at home, I had so much pain I went in to be checked. After a cursory check, I was prescribed an NSAID. The pain didn't go away - in my jaw joint, as well as the tooth and jawbone under the tooth. I called back, was prescribed more NSAID. Went back again, and Dr. Miller told me there was nothing wrong. With so much pain, went in again, and when I mentioned I saw a sign outside mentioning a TMJ specialist, and perhaps I should see that person, he said the TMJ specialist was himself. Looked pissed. More NSAIDs prescribed. This is a summary of several weeks - nearly 2 months of pain. Finally I went to another dentist. When told of my jaw pain, she used a bite wedge to protect my jaw joint during procedures. She immediately noted an infection deep in the pocket where the filling had been done. She prescribed a medication to flush the pocket. After no improvement she sent me to a specialist endodontist. The endodontist found the tooth had been cracked during the filling, and the bone infected. Also, she noted that the filling was UNDER my gumline, and stated that dentists are not supposed to work under the gumline. The tooth had to be extracted - as someone with lifelong excellent oral hygiene and good teeth, I cried - the infected bone scraped away, and a bone graft. I took the tooth home - see pic and note where the filling is. Randolph Miller took no responsibility. He & staff ghosted me when I brought this up in emails (lawyer said because they already knew that they were liable at that point). I went in to ask the perpetually grumpy receptionist for my dental records, and when I got home, I saw that ALL NOTES regarding the procedure in question were GONE. No joke. Jaw; thank goodness I had Kaiser. I saw a specialist and was prescribed physical therapy - and was again told that dentists use a bite wedge to protect the jaw. Dr. Miller never did; odd for a TMJ specialist. I called a dental malpractice attorney, who said it was a case worth pursuing, no payment to him until I was awarded damages payment. This was during Covid. Family members died. I had no bandwidth to pursue this case. I was demoralized, traumatized and in grief - and had to focus on taking care of my family and moving on. I wonder how many dentists get away with bad behavior because victims just don't have the bandwidth. Before this experience, I was fine with Dr. Miller. Of course we're fine when there is no big problem. Well, people show you who they really are when they're under pressure. Dr. Miller never reached out to proactively make things right - each contact during my weeks of pain was made by me, with the exception of his wife, Dr. Loreaux, who did reach out once. Seeing how Dr. Miller handled things (or really, didn't) when an unexpected problem arose spoke volumes regarding his character. He could have listened more, ***BELIEVED ME*** when I told him for weeks that something was wrong, investigated thoroughly. Maybe the tooth could've been saved. Maybe 2 months of pain could've been a week or two. Instead, he brusquely brushed me off, offended that I questioned his work, and stopped contact. What a coward.

From the moment you check in to the moment you leave, your appointment is such a pleasurable…read moreexperience! It feels wonderful to walk into an environment that is so nice. The waiting room and exam rooms are bright, comfortable, modern, and clean. Everyone is smiling and happy and you are treated with genuine respect and kindness. Dr. Chawla, the technicians, and the receptionists are all so patient and caring. Treatments are explained, questions are answered, and throughout a procedure, Dr. Chawla will continually check in on your comfort. I am so grateful for the exceptional care I receive!

On time, minimal to no delay at scheduled appointment time. Professional, friendly staff…read more The dentist is knowledgeable, friendly, takes the time to explain and to answer all questions.

I've been a patient of Dr. Larson for many years. The office has all the latest technology such as…read morebeing able to make their crowns in house rather than sending them to a lab. The office is always very clean and many of the staff have been there for 20 years. Dr. Larson and his staff are very skilled and friendly. I highly recommend Dr. Larson the next time you need a Dentist.

I just came across this review and so I wanted to give an update. My front tooth that has the…read morefilling now (due to having a HUGE cavity in my tooth), is still doing great and looking fantastic. You literally cannot tell that I ever had a work done by a dentist on that took. It was one of the best decisions that I could ever make, regarding my teeth, in coming to see Dr. Larson! I'lll never forget my great experience coming to this office and I plan to get my dental care/work done here in the very near future! Dr. Doug Larson is my dentist of choice for life now!

First time writing a review. If I could give 0 star I would…read more This office is unprofessional. Dr. Shan sent me a text Sunday May 3rd from her cell phone that my appointment was cancelled - the day before my appointment which was Monday May 4th and to check with my insurance that I was not assigned to her office from my network. I checked with my insurance and her office name was assigned. Then I received a call that I have to pay $100.00 for the visit and X-rays, I told Michael the office operator that my insurance was 100 % coverage for visits and Xray. I called my insurance and in effect, I'm covered. Called the office and spoke to "Michael" and he said I had to pay $100.00 and to get reimbursed from my insurance. I made this appointment on April 17, today is May 4th and it was the day I was giving. Since I didn't want to loose my spot, I was willing to pay $100.00 then I received a call that the Dr. didn't feel 'comfortable' taking me in as a patient (???) I called, it went to VM, called again went to vm, they are refusing my calls. -Is better not to see her-. It seems like this office is not professional and honest or does have integrity. Even with my insurance that covers 100% they want me to pay $100.00. Is sad to know this type of office is operating. I'm complaining to my insurance to have their name BRITE DENTAL removed from the insurance Network.

I was really unhappy with my experience here. Overall I've had three bad experiences and I kept…read moregiving them the benefit of the doubt but this review is long overdue. My first experience here I got a teeth cleaning and some X rays. I was told that I needed to fill one cavity and that my gums were inflamed and i needed a special medication for it. I was a little shocked as I have very good oral hygiene and I had my last cleaning 4 months ago and just moved so i needed a new dentist. I hesitantly agreed and got what the dentist Dr. Chitra recommended. I payed for the medication and got my cavity filled. My next visit was just a cleaning and I was told a had six cavities that now needed to be filled. I was unable to get X-rays because it was only 6 months since my last one.. I asked how she knew i needed those fillings if X-rays weren't done and she showed me with photos. I wanted to hold off because again, this was very out of the norm for me. Dr. Chitra also informed me that i bleed too much during my cleaning and needed a special mouthwash to take home so i wouldn't get an infection. She charged me $20 for it and when i got home and googled it, I found out it was a scam. My most recent visit which was today ended in Dr. Chitra refusing to do my cleaning. She again informed me that I had cavities to fill and when i requested an Xray and informed her insurance would now pay for it she said " you can't see these cavities with an Xray" "there is no point is doing your cleaning if you have cavities" I told her i did not feel comfortable having her fill those cavities if I could no see them and she said it was best to have her discharge my records so I could find a new dentist. When i asked for my records and the last X-rays that were done she told me there was a $25 electronic fee to send them via email. I honestly don't get what they big deal was. If insurance was going to pay for the Xray why not just do them so I could see all of these cavities that popped up in less than six months? Just seems like a scam practice and It's really a shame because i could tell the previous dentist had a good clientele and reputation before he sold his practice to Dr. Chitra.

I had an appointment with Linny today and had a great experience. She did an excellent job cleaning…read moremy teeth. The procedure was very smooth, gentle, and completely pain-free. Linny was professional, caring, and made me feel comfortable throughout the visit. Highly recommend!

Beware they charge $100 for being late or no show no exceptions. Couldn't make it to appointment…read morefrom a night shift, they sent me a bill of $100