I really wanted to give a positive review because the brake pad replacement itself went smoothly,…read morebut unfortunately the experience took a turn afterward. When I went outside after the service, I immediately noticed a lug nut was missing. After looking closer, I saw that the wheel stud itself was broken - which I know for a fact was not damaged prior to the repair. When I contacted the mechanic about it, he did not deny breaking it and asked me to go purchase a new stud and lug nut, which I did right away. He said he would return to install it, but after that point communication became very unreliable. I texted several times with no response. When he finally replied "yes" to confirm he would complete the repair, he still never followed through. Since then, my messages have gone unanswered. On top of that, he told me the broken stud was "no big deal" and that he knows someone who drives around with multiple broken studs - which was extremely concerning to hear from someone responsible for vehicle safety. I don't feel comfortable driving with a broken wheel stud, and the situation has been left unresolved. I wish this could have been a positive review, but based on the lack of accountability, poor communication, and safety concerns, it cannot be.

Kevion arrived a few minutes ahead of time, was friendly and professional. He got my drained…read morebattery charged up and offered follow up at no extra charge.

At first glance, I was a little skeptical coming to High-Tech, but I did it anyways because of the…read morereviews. It's just this lot off of Buford Highway that honestly doesn't look visually appealing from the road. A small lot with a bunch of cars randomly parked- no clear parking spots, the entrance of the building is off to the side. We dropped our car off and didn't receive a call or an estimate the rest of the day. We figured they were just busy given all the cars in the lot. That gave us more reassurance that so many cars were there. However, first thing the next morning we received a call letting us know what to expect in terms of cost, what was wrong, and our options. They were very honest, explained everything thoroughly, AND best of all, did not try to push anything on us. We were given the cost estimate to rebuild our transmission with new parts or get a used transmission. They gave us recommendations and did not push the more expensive option on us. We opted for the used transmission, which we were told would take 1-2 days for the part to arrive. We assumed we wouldn't get the car back until the next week. The very next day we were called and told the car would be ready in 2 days. Much much faster than anticipated. They offered to replace the clutch for us too, which we declined and they didn't try to push it on us. The next day, we were updated on everything, and we decided to go ahead and replace the clutch. Despite this, the car STILL finished before the anticipated time. When I picked up the car, we were informed that he fixed another part for us and refilled the coolant for no charge, the transmission has a 6 month warranty, and lastly, I mentioned a discount on the website for $100 which he happily applied to our bill. The car drives amazingly. The clutch feels great. The transmission works perfectly. Shifting gears has never been easier. We are so pleased with the work, the speed, price, and how thorough the communication was. Trust the reviews and take your car here for any transmission needs.

We had our transmission rebuilt at this shop. We based our decision on its good reviews…read more Their communication is sparse. We had to call every few days to get an update or we would hear nothing. We finally got the car back after about 2 1/2 weeks. It seemed to run fine. After a few months, however, we were still having transmission issues and were provided diagnostic codes when we took it to a near by auto part store. Fine. It's under warranty. We take the car back to the shop. Our vehicle sat at the shop for legitimately 1.5 weeks with little to no calls or updates. We finally retrieved our car without our warranty repairs as we were given excuses about how short staffed they were and how someone had jury duty, blah, blah, blah. Meanwhile, we're renting cars, taking Lyfts, Ubers, etc... all while the car is just sitting there. Simply said, this shop does not honor their warranty or at least not with any urgency at all. If you have 100 years to wait.. then maybe your experience could be different.

My transmission continues to operate properly. It has been over 1.5 years since my car was repaired.read more

My Truck started acting up and having a hard time changing gears . Someone had heard that I was…read morelooking for a place that wouldn't rip me off and cause problems and would do a great job fixing my transmission. I was trying to figure out where I'd take the truck to get fixed someone heard my concerns and recommended me GM transmission;when I called to take in my truck they treated me so great and helped us getting the truck there and if we had problems they took responsibility and fixed it for us, I highly recommend this place .

I must say that I had a great experience with AAMCO, Rick the technician was very forthcoming with…read moreme and let me know what was going on. Nick also was extremely helpful as well. I will go back to them again

Horrible service just trash job I took my Chevy up here for a transmission replacement brought the…read morevehicle home because it's a project car I'm working on from my stand point and my professional certified mechanic Brother inform me that this transmission among other problems after installing the transmission, it was done incorrectly and uncompleted. When I went there and asked for a manager or the owner, the employee proceeded to tell me " we're all in charge so just talk to me" I stay at the promise about the transmission that they had just installed a few weeks prior to the day, I was there the vehicle has not been driven from the second I open the hood and looked under the vehicle I could point out so many various things that was wrong on top of that The transmission leaking do not take your vehicle to them horrible work they will cause someone their life with the horrible work, God forbid The response from the employee, "we're all in charge so just talk to me," is also unprofessional and unhelpful. As a customer, you have the right to speak with a manager or owner to express your concerns and seek a resolution. I will be reaching out to our Attorney General's office and local consumer protection agency.

They cost me an whole engine to have to be replaced and then took no fault after they broke off a…read morecamshaft timing sensor when trying to remove it and then left it in the motor. They told me to have it towed to a dealership since they could not get the engine to start. If the timing chain was broken when they received the truck they would have know that and not "Almost seems like it wants to start" and I saw with my own eyes that someone was working on it and spraying starter fluid into the carb. After having it towed the dealership, after taking the car in they reported to me that the timing chain is broken with in a few minutes and the engine was going to have to be replaced which would cost about 10K. Which is almost what I paid for the vehicle. I had it towed to a 3rd location Gann's Automotive in Lawrenceville were the opened up the engine and sent me photos of the chewed up magnetic part of the camshaft sensor that must have wedged itself in the chain and the sprocket and then broke the chain. Its hard and not just plastic as Tucker Tire claimed. Its metal and magnetic under that plastic as I was given the parts when they showed me the damage They gave me the broken chain, timing chain cover and the cam sensor in my hand. Gann's Automotive got me a low mileage engine and had it installed with in the same time that my truck sat at Tucker Tire with no results, Tucker Tire wanted to charge me 8k for a engine when they are at fault for breaking off a part and leaving it in the engine when they could have removed the timing chain cover which would have taken them maybe 30mins to remove to extract the part that was broken off........

I was in a pinch, my car was overheating and these guys were nearby. I paid $60 for a diagnostic…read morethat told me absolutely nothing. They lied about what they checked and wanted to charge a ridiculous sum to replace a fan that was not contributing to the problem at all. Even at the risk of destroying your car, GO SOMEWHERE ELSE! You will get screwed if you bring your car here. UPDATE: So after going to a reputable mechanic, not only did they find the real problem and fix it. They tested the fan and it worked flawlessly! GO ANYWHERE ELSE BUT HERE!!

I talked to Dale today. They don't work on cars made before 2005, but he was super friendly and…read morenice and answered my many questions. Although I didn't have the pleasure to actually have car work done by him, his customer service on the phone was top notch and I would try them in the future for sure.

The repair was done to a good standard, and my car works fine now. Communication was clear, though…read morethe process was slow.