The setup for check-in should include lighted numbers over each clerk so that patient knows who is…read moreavailable next.

Avoid this place at all costs.....The most inept and absolutely ridiculous group. Had an…read moreappointment scheduled for almost a month. Arrive to my appointment early, wait 15 minutes after my appointment time only to be told that I was put under the incorrect doctor (mind you, all the doctors are in the same practice) and the doctor I was put under couldn't see me and the doctor I had an appointment with wouldnt see me because I was under the other doctor. ARE YOU KIDDING ME!? The absolute ineptitude of this group is unbelievable. They definitely dont have their s*it together which frightens me on how well they can care for patients.

Got us in and out fast. Very kind and helpful staff. Answered all our questions from start to…read morefinish. The icee machine is cool too.

CNY FERTILITY BUFFALO is Amazing clinic I ever been thru.very good care of their patients. Ashley…read morewas incredible so Amazing nurse I ever met. I don't have any words for her she truly taken care of you.she is really into it she enjoyed her work with taking care of patients. From initial consultation to end they are all on top .patient don't have worry about anything. Even other nurses are very professional with call, text thru the portal. They are all after that. Dr.chang is incredible he knows what is he doing. Patients don't have to worry about any process. Very cheap and affordable. I recommend to everyone who want to become parent. Go for it. They accept travel patients as well which is plus point.

Second update - after my last/final appointment at UBMD Endo, I informed the office that I would…read morenot be scheduling the follow-up visit that the provider requested because "I will be seeing an Endocrinologist closer to my home." (Code for: your office sucks and your not-even-a-doctor/student to be a PA prescribed me the wrong medication and insisted that I keep taking it despite the horrible side effects and I would not come back here even if I was paid to do so). I handed them a records release form and informed them that I already had an appointment with another Endo. I was home from that appointment for less than 2 hours and UBMD Endo called me and said that I had 'forgotten' to schedule the follow-up appointment. Um, no. I *told* you I was going elsewhere and would not be scheduling the appointment. Then *a different* person called me not even a full hour after that, and said that *they* forgot to schedule my follow-up. I had to tell that person, too, that I was not coming back there ever again. Good riddance. Please do not go here, ever. They're awful.

I would give negative stars if possible, they should be paying patients to endure their BS. I used…read morethem for ONE appointment in fall of 2023. You are assigned an intern so they can practice on you before becoming a real healthcare professional. I have an extremely complex history. When intern introduced I said "NO! I have a complex history and an intern not appropriate!" They wanted to argue and I keep showing my list of diagnosed condition. I had 30 diagnosed conditions at that point and now 34! I left that appointment with blood boiling. Then the real fun started. I got notification that my health record had been uploaded. I have a lot going on and want to make sure correct. 80% of entered data was completely incorrect. They conflated current data with historical data, created conditions I did not have and left off ones I do and made a nonsensical health record. After MANY phone calls and portal messages they just made it worse! On top of all this you cannot contact "Dr of record" in portal. I had to do a browser search on her name, find her on UB Med school site and get her phone and email. I phoned and emailed and she refused to respond! I then went on to General Physians PC in May 2024. MUCH better practice. Children playing hospital do a much more admirable job of it!!

I was referred to Dr. Matthew Cavagnaro for rotator cuff review of MRI. He/staff was friendly while…read moreexplaining process of visit. Surgery was suggested & why. dr Cavagnaro explained what that would look like & gave me time to think on my choices. My referral Ortho had suggested surgery was my outcome due to severe complete tear. I have seen him a couple times & agreed to surgery, which is in 2 days of this review. I would recommend him because I feel confident he will do a successful surgery & his surgery scheduler Christy has been above Amazing with my calls an answering my questions. I'm grateful he will be my surgeon & providing relief.

I (a woman in my 40's) was having perimenopausal symptoms: longer & heavier periods with really bad…read morecramps, bouts of nausea and even vomiting. Brain fog & dizziness. My periods were getting closer together, I was fatigued, having hot flashes, and getting horrible sleep. I had mood swings, too. I saw a Doctor who I will call 'Doctor C.' I'm not going to list her full name, because I think that'd be mean, despite the way she treated me. When I told 'Dr. C' that I was in for perimenopause issues, she laughed dismissively and said: 'You're too young for menopause, let's do some bloodwork,' even though I had *just* had bloodwork done for these issues three weeks prior AND had brought those results with me AND had showed them to her. Note that I said **PERI** menopause, not MENOPAUSE. Big red flag that she didn't seem to know that there is a difference. She will experience the above, eventually. I hope she'll recall how ignorant she was. I hope she realizes: 'I should have listened, she was right, this is a horrible way to feel!' Maybe someone will dismiss her, too, with a: 'You are too young for that!' and a laugh. The receptionist at Buffalo Medical Group was great, though. As was the nice energetic lady who takes your vitals. I really liked both of them. The 'wait time' was good, too, from walking in and being taken back to wait to be seen. Aside from 'Doctor C', everything & everyone was great. But because of 'Doctor C', I'd never go back there.

I was there on 9/11. 2026 for acute diverticulitis. They were swamped with patients but I was taken…read morecare of perfectly. I'm sorry I don't remember the nurse or nurse practitioner that cared for me but i was in some pain. The front desk was very busy and helpful. You have to remember they are not making hamburgers there, they are taking care of patients in pain and life threatening conditions.

As promised, I wanted to update my review since having my emergency surgery here (my only surgery…read morehere). First things first, they got me into an ER immediately. I was worried they wouldn't take me seriously as I had level 10 pain a few weeks back and then it suddenly dropped to a 1 or 2 and I signed myself out. However, what was wrong that day, did turn out to be an a urgent matter - one that couldn't be addressed due to waiting on my insurance to approve it - and so, back to ER I went and found out I needed emergency surgery (which I had 13 hours later). I will admit, I cried a bit out of fear. The older I get, and the more I fall in love with life, the more fearful I get. I'm also a mom. Upon expressing my fears, a staff of the surgery team assured me that although this is new and scary to me, it is something that is performed everyday and nothing new for my surgeon and I'll be ok. When I was brought up for surgery, I was a bit loopy ... I hadn't slept and was taking some pain medication to get by. I started blabbering from this combo to the lady checking me in .. A LOT. She was absolutely gracious and patient listening to me, even leaning in a bit when I started to whisper a bit for privacy. I wish I knew her name for a more personal thank you haha. I don't even remember being brought in to surgery to be honest. I remember 2 anesthesiologists coming to ask some questions and the next thing I knew, I woke up in my original hospital room. The hospital was good at treating my pain which allowed me to finally sleep that night (I was also fortunate my roommate left, and the next patient went bizerk in regards to sharing a room ... it was a while scene ... so I had peace and quiet too). When I woke up in the morning, I was brought a hardy but low fat breakfast and it was good (French Toast!). Some hours later, I ordered lunch but I was wheeled out to my car before it arrived by a very nice young man who had excellent manners. I waited to write my review to see how I was recovering. I am 2 months post-op, had a follow up today, and I am doing well! Thank you so much to the wonderful, friendly, and efficient staff here at my neighborhood hospital! You are all doing an amazing job, from the check in desk on through. Surgery can be scary, but you all made my stay here as good as it could be.

Dr Horn is great but the nurse that checked me in and did my EKG reeked of cigarette smoke and was…read morecomplaining of being short staffed and the exam room was dingy. The front office staff was pleasant enough but was clearly sick with a cold. As I type this I can still smell the cigarette smoke from the nurse who also said she wasn't sure she could raise the exam table for me because she had a tube somewhere in her chest? She barely acknowledged me while taking my weight instead just complaining about being short staffed to the front office person. This experience may make me want to go back to my previous cardiologist.

These doctors know that cardiac care is serious business. Their office staff not so much…read more 18 DAYS! - no callbacks, no responses to patient portal messages, no phone options ("mailbox full"). The only direct call from this office came one hour after discharge from the emergency room. Cardiac patients deserve better.

I had no issues with Dr Giardino, she was professional and knowledgeable, and quit likable her…read moresister Susan however, the NP should not have a license to practice. I explained all my symptoms which indicated I went from Hashimotos to Graves that the blood work concurred. she said none of the symptoms had to do with my thyroid and to keep taking the levothyroxine. She also told me my nodules were all fluid filled, Another Endo and my physician both concurred they are not including the write up from my ultrasound. After getting my records for the new Endo, she was untruthful. I hope current clients educate themselves and find someone to better care for them as they cannot see the Dr. after your initial visit.

She is simply the best hands down. I've been a patient for years and I trust her completely.read more

My Dr. referred me to a physician here, they said they will call me to setup appointment but never…read moredid. I made the appointment then they call me and said the dr. can't see me that day then they were hesitant and say they will call me later. They never did again. I show up for my appointment and they have me scheduled with a PA not the doctor like I requested then they say it will be months before they could schedule me again. I drove an hour for nothing