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    Independent Office Installations

    1.0 (1 review)
    Closed • 8:00 am - 7:00 pm

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    11 years ago

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    Neopost - Quadient's quote that they refuse to honor. Fraudsters.

    Neopost

    1.0(91 reviews)
    7.2 mi
    •$$$

    I have a Quadient postage machine under contract, with 7 months left on the term. I am merging…read moremy office with another firm and want to PRE-PAY the ENTIRE remaining balance due under the contract and return the machine early. But nooooooo! According to Quadient, even if i pay in FULL every penny that is owed under the contract, returning the machine early will result in a 30% penalty-----even though Quadient is paid in full, suffers no damages, and gets the machine back early. Instead, per Quadient, i have to take the machine home, pay an invoice every month for 8 months, and THEN ship it back to them. Makes no sense and the 30% early return "penalty" may actually be an illegal penalty. I may consider challenging it via arbitration, and if successful, bring a class action for disbursement/return of the 30% charged for all equally situated class members. This is both a stupid and possibly illegal practice.

    Most dishonest company ever. They sent me a quote and a contract that clearly states my monthly…read morefee will be $34.99 plus taxes. My invoices from them are for $43.08 plus taxes. They have added BS charge for "insurance" for their machine. This is new contract with them by claiming my old machine was being decommissioned by USPS. Please, for the love of God do NOT do business with them. Someone needs to file a class action suit against these jerks. Complete and total liars and dishonest business. Worst business on the planet. They do not respond to numerous emails. They make promises they will fix things and then don't do it. Worst company on the planet. Stay far, far away from these thieves. Also, they told me it was a rental agreement and it wasn't. It was a lease. They are blatant liars. Kimberly A. you should be ashamed of yourself. Your rep wrote to me when I asked about my rental renewal and said " Here is your lower price." That clearly indicates a rental agreement. Also, your terms and conditions that you mention are not included with, and are not a part of my agreement. Sorry. Nice try. You make every effort to conceal your prices and charges. Very dishonest and disgusting. Your company is a disgrace and you should be ashamed to work there. Pathetic is what they are. QUADIENT SUUUUUUUUCKS!!!!!!!!!!!! DO NOT DO BUSINESS WITH QUADIENT!!!! NO MATTER WHAT!!!!!!!!! JUST SAY NOOOOOOOOOOOOOOOOOO! THEY SUCK!!!!

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    Independent Office Installations - officeequipment - Updated September 2026

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