Really good customer service, great products! I have used them a lot for photo books, repair of old…read morephotos, etc.

I surprisingly experienced some really poor customer service at this business…read more I sent an order of 4 thousand negatives and slides and asked to have 3 small test sets of the same 9 frames done first, to decide what I would like, 1 set 8 bit JPG, 1 set 16 bit TIF, and 1 set 16 bit 'flat' TIF. After surprisingly having to explain what a flat image is to a photo shop, they seemed to understand. But the 'flat' scans they sent me back were identical to the other normally processed 16 bit TIF default scans. They also failed to remove sharpening and grain reduction from the flat scan, which I specifically requested. Ok fine, they made a mistake, no big deal.. So I politely asked them to fix this one set of the flat scams (9 frames only!) and I even spent time to look up the two contrast settings they needed to adjust in the Noritsu software to get a flat scan. (Note I've never used Noritsu but it was easy to look up). Mike Ross the owner then phoned me and was so angry I could barely get a word in or finish a sentence. He seemed to suggest I was changing the order when I was simply helping them after it was apparent they didn't understand a flat scan, which is a pretty fundamental concept in scanning, nor did they even give me a 16 bit TIFF with no sharpening or grain reduction. Luckily this occurred on the test set and not the main order so I can send the negatives to a more knowledgeable (and hopefully pleasant to deal with) lab. I honestly don't understand how someone stays in business with this type of belligerent communication with customers.

sP&G have been marvelous over the past eight years we own a small professional services company…read more They have reproduced many complicated reports all formatted brilliantly. I this era of Covid we needed a backdrop with our company name so we could do Skype, Zoom-and Teams meeting. They were imaginative and smart about color backdrop so as not to I interfere with the camera exposure. Steve and Chris are marvelous. Thank you.

Steve was a lifesaver! I sent him files at 8:30am and he had our presentations printed and bound by…read more9:15am. Thanks Steve! From the look of their store, they have a very wide range of products and services that they offer, all with a very professional and friendly atmosphere.

DAFA did an exceptional job on my bathroom remodel. They communicated with me throughout the…read moreprocess, and we only had one hiccup in terms of start date that was resolved quickly. Once they started, the guys worked diligently each day, ensured they understood my vision for the specs and executed it wonderfully. A great value for the quality of work I received.

BEWARE OF THIS COMPANY!!! Worse experience ever!!!! First of all these two brothers only been in…read morebusiness 1 year and don't know what the heck they're doing. I've been a general contractor for close to 17 years but is not presently doing business, so I hired this company to do some remodeling for me at my West Haven residence. These brothers don't personally do the work themselves (thank God) as they sub everything out to sub contractors. The father is experienced but lives in NY, the sons takes their guidance from their father who comes to the job site once in a while to check out the work. This was a labor only contract since I had already purchased my materials before contracting with them. I allowed the brothers to order the rest of what was needed. When I got to the store, one of the associate that I've known for some years asked me was there a reason for me purchasing the most expensive installation they carry. He continued telling me that the installation cost well over a thousand and that the cheaper installation pretty much does the same thing. When I asked Fabian, (one of the brothers) why he had ordered the expensive installation, he said because it was thicker, smh... when a person's house is already insulated and is wrapped, there's no need for a thick installation. By the store sells man bringing this to my attention it saved me $800. Then there was the wood. Who orders pressure treated wood for inside framing? Ridiculous!!!! Which I may add is more expensive then interior framing wood. And who ever heard of 2x3x9... ridiculous!!! They text me telling me they need me to pick up some 2x3x9 wood, smh... These guys is a joke! So I say all this to add the fact that this company don't care about wasting customers money. Now aside from what I've already mentioned, the worse was them installing a bay window for me and not securing the window and it raining that night, or was it the skunk that got into my house after their workers left and left my side door open and me not noticing it was still open until that night, or was it my neighbors complaining about how the outside of my house was looking because these guys left trash, scrap materials, etc.. all around my house. The night before Christmas after installing my bay window, it rained and water poured through my window, ruined some of my brand new wood, and the back of my bed. This started at around 10pm at night and continued to after 4am Christmas morning. Every 5 minutes dumping buckets of water, aside from having a skunk in my house. Even after telling them about the skunk, I lived with this skunk for like seven days, oh and the skunk sprayed. What a nightmare... if you would like to see the video of this, it will be posted on Youtube today, titled... 'Beware of DAFA, worse Christmas eve ever!' And the end results is, DAFA abandoned my job before completing the work due my not agreeing to pay them extra money for another window that they agreed to install in another room. Oh one more thing I will mention is, "Make sure you get everything in writing from these guys.' They will keep coming up with ways to get more money out of you, and also be sure to lock them into a resonable start and finish date, cause they will drag their feet if you don't.

Travis took my money November 17, 2019, to do an installation for me. Didn't know anything about…read morethe job and didn't show up. Refused to refund my money. That was when I realized not only is he a fraud he makes a living on robbing people, takingtheirmoney and not showing up. He stole $200 thousand from a Milford man and got away with it (see the link below). My advice is you stay away from Travis Smith. https://www.ctpost.com/local/article/Milford-cops-Investment-agent-stole-in-13699498.php

Highly doubt if anything about this business is real. The photos are internet stock images. The…read moreother review (folded below) is written by the owner (Travis Smith) himself. The guy never intended to start the work after we paid the deposit, and it took us four months to get it back, after filing multiple claims and a suit with the court. We lost our tenant because we waited indefinitely for his repair. Check BBB for similar claims against this contractor.