I've visited this office twice now, and my feelings are a bit mixed. While there are some definite…read morehighlights, I'm still adjusting to the bedside manner here compared to what I'm used to. The support staff is wonderful. From the front desk to the dental hygienists, everyone has been incredibly kind and professional. I really appreciated that the hygienists were sensitive to my comfort levels and asked thoughtful questions throughout the cleaning to make sure I was doing okay. They definitely earn five stars for their patient care. My experience with the dentist herself has been a little different. Before moving to Texas, I had a dentist who was very personable and listened to my concerns. In contrast, this dentist feels a bit more rushed. Maybe because it was a Saturday? I noticed she tends to speak over me, and while she's trying to maintain a professional demeanor, you can tell she's on a strict time crunch. It's hard to feel fully heard when it feels like the clock is the top priority. For now, I'll likely stay with this practice primarily for the convenience. It's a lot of legwork to find a new provider and transfer records, so as long as the work is competent, I'm staying put. However, if any major issues arise, I'll probably take that as my cue to look for a place that feels like a better personal fit.

The staff were absolutely amazing and caring to me! I highly recommend for everyome for their…read moredental needs!

These are the most kind and compassionate people I've ever had the pleasure of meeting in a dentist…read moreoffice!

This is the second time we have come to Lovable Smiles (2019 and now) and we completely recommend…read more We came here for both of our son's tongue/lip ties based on other reviews. With our first son, we had a horrible experience with another dentist in the DFW area that used a traditional laser and ultimately, it needed to be re-done. The second time around with Dr. Korenman was a night and day experience. We appreciated the family atmosphere and the support from the personable staff.

Dr. Hong is the most unprofessional dentist. Do NOT go…read morehere!!!! A lot of the positive reviews are from the PAST of over 2 years out!!! But this Dentist is suffering from dementia and she NOT be practice dentistry!!!! People MARK MY WORDS: you WILL REGRET putting you trust on having your teeth worked on by this dentist! Honestly Dr. HONG NEEDS TO RETIRE and retire ASAP and stop torturing innocent patients. 1. This Dentist not only put unnecessary pain; excruciating pain on my routine tooth extraction without novacaine as she forgot to do so. She only stopped after I had screamed 3 times. Only then did she realized that she had CARELESSLY forgotten about giving me the novacaine shot. She had NO NURSE ASSISTANT! 2. My son nearly drowned because Dr. Hong did not realize that the suction apparatus was correctly suctioning out the water. All this was going on while Dr. Hong was looking over her notes while performing what should be a simple cleaning operation and for a dentist who supposedly has 35 to 45 years experience this should be a routine task. However, because it is such a routine task; she takes SHORT CUTS to the detriment of the patient. as my son nearly drowned. Date was August 19th, 2025. 3. Moreover Dr. Hong was confused on working on the wrong side of the bottom right molar; when it should have been the bottom left molar. I honestly believe that my son would not have had the drowning experience had Dr. Hong had a nurse assistant working alongside her. 4. I am all paid up in full however Dr. Hong REFUSES to PROVIDE me RECEIPTS. Dr. Hong's receptionist Anna even stated that I am paid in full and that my receipts will be sent (mailed by Friday). it's has been two weeks and I have yet to receive any such mail. 5. I was supposedly due for a refund check from that Dr. Hong that Anna confirmed on the phone. Yet, I have not received any such mail. 6. I could go on and on about my horrific experiences with Dr. Hong. And I ONLY went to Dr. Hong because of my son's insistence. there are so many better dentist out there. For any future patients looking for a good honest affordable dentist; stay away from Dr. Hong!!!! I am warning you! you will REGRET placing your trust in Dr. Hong!!!! Dr. Hong is a horrible choice. furthermore Dr. Hong is an untrustworthy and unskilled Dentist. Oh , Dr Hong's prices are quite HIGH as well!! for a regular tooth cleaning was $551! oh this tooth cleaning was on the wrong side too!!! That's the absent mindedness that I had to endure as a patient of Dr. Hong. YOU will regret having spent any sort of money here. Steer far away from Dr. Hong!!!!! Oh by the way, I have spent over $3,200.00 on cleaning and a bridge. and this was improper done. I have to find another dentist to correct the dental malpractice of Dr. Hong!

This is an absolutely great dentist who is very honest and does amazing work. I've been using…read moreDr.Hong for over 10 years now and I drive around an hour to use her because she is well worth the drive. She is a very conservative dentist (treatment wise) and she saved probably three or four of my teeth that my previous dentist wanted to remove! Years later I've had no issues with these teeth and I'm so glad I got a second opinion before pulling them. She did very fine fillings on each of the teeth and saved them from extraction. You will find that she is very focused and attentive to detail, as well as not in a rush. You feel that her focus is 100% on doing the task at hand. This makes me feel very good when I'm in her chair. I've always found the price is very affordable and the office is clean and pleasant as well. Terry who works up front is also very friendly & helpful. Highly recommend! A good dentist like this is very hard to find.

I have my self confidence back!…read more I looked for someone with high stats, years of experience, and who took my insurance. I found Dr. Patel. The location is great in a nice neighborhood, the dental office is beautiful! All staff was nice and supportive of each other. They asked me what I looked for in a provider and asked me to ask them all the questions I had. They took time to listen to my concern. The took pictures of the tooth in question and came up for a plan for me. I had low self esteem due to a chip on one of my front teeth and my last provider made it obvious there was a cover on it. Dr. Patel has made it look as if nothing has harkened to my tooth. It looks amazing and I have better self esteem. I will come back here!

I don't normally leave negative reviews, but after what happened to me at this office, I feel…read moreobligated to warn other patients. I originally came in for a routine cleaning that was covered by my dental insurance before my sister's wedding. Instead, I was immediately told I couldn't have a regular cleaning and that I had to get a deep cleaning instead. It felt like a bait-and-switch from the very beginning. I initially refused because I only wanted the preventive cleaning I came in for, but after enough pressure, I eventually agreed. After the deep cleaning, the office instructed me to return every three months for maintenance cleanings instead of every six months. I trusted their professional judgment and followed every recommendation they gave me. Three months later, I returned for my scheduled maintenance cleaning, and everything went as expected. Another three months later--approximately six months after my original deep cleaning--I returned for the next maintenance cleaning that they had scheduled. They administered approximately six to eight anesthetic injections because they knew I have severe dental anxiety. My entire mouth was completely numb, I could barely speak, and I was ready for the cleaning to begin. Only then did the office manager, Maria, come into the room and tell me they were not going to perform the cleaning I had been scheduled for. Instead, I was told I needed another deep cleaning and would have to pay approximately $2,000 before they would do anything. I was sitting in the dental chair, completely numb, unable to speak clearly, drooling from the anesthesia, and being told that unless I agreed to spend thousands of dollars, I would receive no treatment at all. I asked Maria to let me speak with the staff member who had treated me during my previous visits because they knew my history and had been involved in my previous treatment. I was told everyone was too busy and no one would come speak with me. I left without receiving any treatment after enduring multiple injections for absolutely nothing. I have never felt so humiliated in a healthcare setting. I walked into that office trusting the people treating me and walked out feeling pressured, embarrassed, and completely defeated. The experience destroyed the trust I had built with that office and has made me genuinely afraid of going to another dentist. Patients deserve honesty. Patients deserve to know what treatment they're receiving and what it will cost BEFORE needles go into their mouths--not afterward, when they're already numb and vulnerable. If this is how patients are treated after following every recommendation the office makes, I cannot recommend this practice to anyone.

First time patience. I wanted to start with the first connection over the phone, very pleasant and…read moreprofessional. was greated the same way when I walked in the door. What I loved the most, was how the patience the Doctor was in explaining some of the questions I had. Brought up some concerns I never thought about. Awesome care, great quality, and my office experience was One you don't experience often. Cynthia R.

My insurance plan recommended this dental office. Everything about my experiences CONTRADICTS the…read morecommunication that I had with the office. Initially I requested service for a deep cleaning. That was not performed on my first visit however I was there for a good amount of time and there was no prior explanation that it would not be completed when I came in. CONTRADICTION! A lot of other situations were including care that done without explaining to me or asking my permission first. Lack of communication! Also I had a prior dentist send very recent X-rays to this office and they still took X-rays again. CONTRADICTION! Secondly, when I scheduled a visit to return for the deep cleaning their AI assistant gave me a wrong appointment date that had to be rescheduled. CONTRADICTION! Next I spoke to office personnel at least two times before going into the office. When I arrived the receptionist told me I would have one quad done. I told her I was told in conversation last week they would complete both on that day. CONFLICTING INFORMATION! Then I was quoted a copay for the service!!! Now I've talked to my insurance provider, talked to the dentist office 2-3 times NEVER WAS I TOLD IN PLAIN ENGLISH THAT THERE WOULD BE A COPAY FOR THESES SERVICES THAT I INITIALLY WENT TO THEM FOR IN THE FIRST PLACE!!! When they had called me to say that AI had made a mistake and needed to reschedule I could have been told then Ms.your copay will be $$$$ for this and an additional $$$$ for that. Another issue is after new X-rays this office never addressed two critical areas that the prior dentist addressed. I never got far enough with them to even mention this situation. This office is so POORLY MANAGED ITS RIDICULOUS. All you have to do is communicate with the patient and explain what is going on in advance. Don't say one thing and then do something else when the patient is in for care. EFFECTIVE COMMUNICATION IS GOLDEN. On three different occasions dealing with this dental office has been a waste of my time. If I could give negative stars I would. Then one star is for office appearance.

VERY friendly staff overall. The receptionists made sure I would be seen quickly and were very…read morekind. The dental assistant, Justin, was wonderful in making sure I was comfortable with my anxiety. He was gentle performing X rays, and was efficient and quick. He brought me a fan, asked if I needed breaks, and made sure I was comfortable the entire time. The main Dentist, Dr Christina Ky, was very sweet and understanding of my mental health issues causing my decline in dental health. She went through every issue with my teeth thoroughly and patiently, showing me my x rays and imaging. Jennifer was SO kind and supportive, walking me through all pricing and plans to make sure my care was covered and planned out according to my needs. I would absolutely recommend this practice to friends and family. Overall beautiful, comfortable, and hospitable environment to get dental work done, and this is coming from someone with terrible dentist anxiety!!

I left this appointment feeling more confused than cared for. After having a routine cleaning just…read moreseven months ago, I was told I needed a full-mouth deep cleaning, laser bacterial reduction, irrigation, and four fillings--all at once. While I understand that treatment may sometimes be necessary, i didn't feel comfortable moving forward. I was also told that my insurance company had been contacted regarding my benefits. However, when I called my insurance provider myself after the appointment, I was told they had no record of that conversation, and the information I received from the office did not match what my insurance explained to me. That was very concerning. Because I wasn't confident in the recommendations or the insurance information provided, I decided to seek a second opinion before agreeing to treatment. I believe patients deserve clear explanations, accurate insurance information, and the opportunity to make informed decisions without feeling rushed. Unfortunately, that was not my experience

I'm a longtime patient. Prior to Dr. Dandois, I suffered through so many horrible dentists. As a…read moreresult, I didn't go when I should have gone, I feared it and it's been a long road to recovery for my dental health. I'm still working through those issues- but I wouldn't do it with anyone else. He's kind. He's patient. He knows my anxiety. He's high quality, takes pride in his work, and he's been amazing for me. Run-don't walk. He's superb!

Great service and friendly staff. Easy to book appointments online and complete paperwork ahead of…read moretime. No issues, can't wait to go back and I usually don't say that about the dentist.

I had a great experience!! Been taking my daughter for a while now. i love it def recommend!read more

I have to take a minute and brag on everyone at Hebron orthodontics, from the front staff to the Dr…read morehimself. I have a daughter that has anxiety and with the whole pandemic only made it worse. Any parent knows it's a struggle. From the first day that we met Dr. Vincent To and his staff she has only had positive outcomes. It is still hard to get her to go but at least it is getting easier and she's not stressed when she leaves. She says that the all the techs are awesome. The front desk knows her name. For me as her mom I want to say thank you it's the small things in life.