I can't say enough good things about my experience with Devin--this was, without a doubt, a true…read more5-star experience from beginning to end. From the very first interaction, it was clear that he genuinely cared about doing right by me and making sure I was taken care of. That level of sincerity is something you don't come across often, and it immediately put me at ease. Devin consistently proved that he had my best interests in mind at all times. He never once took shortcuts or cut corners, and you could tell he takes a lot of pride in his work. He didn't just fix the rig--he made absolutely sure it was fixed the right way, with attention to detail and a commitment to quality that really stood out. That gave me a huge sense of trust and confidence, especially in what started out as a pretty stressful situation. What truly set him apart, though, was his communication and transparency throughout the entire process. He kept me informed every step of the way, taking the time to explain what was going on, what needed to be done, and why. I never felt left in the dark or unsure about anything. He was patient, thorough, and always willing to answer my questions, which made a world of difference. I can honestly say I have never experienced this level of customer service before. Devin went above and beyond in every possible way, and it didn't go unnoticed. His dedication, professionalism, and genuine care turned what could have been a chaotic and overwhelming experience into something smooth, manageable, and even reassuring. Because of Devin, I feel completely confident in and loyal to this business moving forward. It's rare to find someone who not only does their job well, but truly cares about the people they're helping--and that's exactly what he showed every step of the way. I've never been this satisfied with a service experience, and I'm incredibly grateful for everything he did. Devin is an absolute asset, and I would recommend him to anyone without hesitation.

DO NOT go here! If I had a less than one star rating that's what I'd give this place. I've had…read morenothing but bad luck with Ridenow every single time I was forced to buy a bike from here. In this case I was undercut at GoAZ so Ridenow was the only place that had my bike. We arrived at 9:45 to be the first in line to reserve the bike I was ready to buy. I told the salesman I was ready to buy, and this is what I want to pay and I don't haggle. After haggling for HOURs with a 7 month pregnant wife who had no food, we weren't even offered a bottle of water! Then I offered a deluxe European trade-in which they said needed to be "appraised". A spotless Ducati with only 1,400 mi? Ok. At almost 2pm (!) I said I need to get my wife some food. They said ok. The appraisal isn't done yet! Upon our return around 3pm we were told the bike still wasn't appraised AND the bike I just purchased was still on the floor! HOURs later after talking to almost anyone who would listen they said my bike was being PMI'd for me to receive it. Wow. We sat there for over 5 hours waiting for an appraisal and my new bike to be ready. At about 5:30pm we were told my new bike was being "test run" and would be ready soon. Wow. When I was finally handed over my keys to my new bike we were both physically and mentally exhausted. My poor pregnant wife was devastated, upset and shaking. Not to mention there were greasy finger prints all over the new orange seat, water spots on the plastic and smears all over the rear view mirrors. I decided this was unacceptable and left a phone message for the GM. Two days later we still didn't receive a call back. My wife finally called in and was forwarded to the on-duty "sales manager" , who said, yeah, sorry we were really busy. He also said "what's done is done. If I could go back to the past I could. You waited days later. There's nothing I can do." Nothing you can do? Where were you days ago when we were PLEADING for answers while we waited 8 hours for my bike to be ready?! Not to mention I wasn't offered the "Tech Pack" option at the time of sale, so now I have to find a dealer and buy it for $900! We even asked if they could offer us a discount on it because of how we were treated and he said "No, it's a direct cost from KTM. I can't help you." WOW. So yes, the rumors are true about Ridenow Powersports. Granted not everyone who works there is horrible. But obviously the trickle down from top to bottom in leadership is failing. This final purchase from RN has sealed the deal and we will no longer purchase from them ever again. If you are lucky enough to have a good salesman and sales manager assist you, consider that an anomaly. But be forewarned. They will not make things right nor accept responsibility for absolutely horrid customer service. If you don't believe me, you can always see for yourself. I did.

Stopped by Cycle Gear in Mesa and had a great experience with Manager David and his crew. I also…read morewould like to mention the lead keyholder, I can't remember her name right now, but she was awesome. I forget her name right off, great employee . Everyone there was friendly, professional, and really knew their stuff. No pressure at all, just solid help and honest answers. If they don't have something in stock, they'll get it ordered for you. I'm having them order a Simpson carbon fiber helmet and they made it easy. Good selection of gear and a solid team. I'll be back!!!

Always helpful! I go broke stepping foot here haha but it's all great quality and great service! I…read morelove that they get involved with the bike community and do Tuesday meets once a month!

I don't have dirt bikes or quads anymore but today I'm removing the windshield and door lowers on…read morethe sxs and need goggles for the wife and I. So I'm going here. 35 years shopping here. All around just the best people and service. 5stars.

Truly a mom and pop shop. Fantastic people that are willing to go the extra mile to help you out…read more 10/10 experience at this motorcycle accessory store.

I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

Quick turn around on tire replacement! Employees are friendly and knowledgeable about the products…read morethey sell! Highly recommend to any off-road enthusiast.

I've been a customer for years. I moved to Florida and placed an online order from them, my first…read more I couldn't be happier with the process or my experience! The team there is First Rate and 5 STARS! I would recommend them to everyone!

First time buyer of two cuts. They were amazing and explained everything I needed to know. Answered…read moreall my questions and made me feel welcome. They had a great selection and prices weren't bad at all. Very reasonable. Went back a few times now and they have made custom patches for me. I have them do all my sewing now. Keep up the great work.

Every successful business owner knows that the secret to being profitable and staying in business…read moreis not solely in the sale of a product, service or merchandise, but how the customer is treated during and after the sale. Word of mouth travels great distances. Phoenix Motor Leathers has lost that simple concept in treating customers and doing what's right, opposed to doing only what policy says. It's like the difference between the letter of the law and the spirit of the law. Wouldn't you rather get a warning for speeding than a ticket? I know I would. I never had an issue at the prior location (Joeta's), actually they were great at customer service and I spent a lot there. I too fell victim to their ridiculous return policy during this pandemic. Bought a jacket that I wanted to exchange and we get hit by the shut down and stay at home order. I called several times only to get a recording. Thinking they were closed like most everyone else, I waited it out to open so I can do my exchange. I was told they were opened the entire time and I'm passed the 30 day window to return an unused jacket with tags and receipt that I can't wear. Who would have thought that a motorcycle clothing store that apparently sells "safety equipment", qualifies as a necessary business to remain open during the shut down. Instead of doing the right thing and do an even exchange, you had to stick it to your loyal customer base (fellow bikers) and tell them "tough shit". Well, even tho I'm only one customer, I do have $$ to spend at one of several other competitors out there who actually do care about their customers. Good Job Phoenix Motor Leathers on losing yet another customer.

Bill was awesome. I was very nervous about buying a touring pack online. All sorts of questions…read moreran through my mind...would it fit, what kind of condition, etc.? However, Bill assuaged all my fears. He was very communicative via email and even asked me to call him. After talking to him I made a purchase. The process was simple. I gave him my credit card number on Monday. The touring pack arrived on Wednesday. Two Days! From Arizona to California. Best of all it was better than I expected. Truly in fantastic condition. I cannot endorse Bill or Cycle Match any higher. Thanks Bill...

From the owner: Cycle Match has been a Wholesale/Retail Used Motorcycle Dealer in Tempe Az since 2006. We Buy/Sell…read moreand Trade Used Harley Davidson Motorcycles. We also offer a growing Harley Davidson Used Parts and Accessories inventory. Check out our new Harley Davidson Touring and Softail Frames, Motor/Frame Kits and Rolling Chassis. We also offer bicycle sales and beach cruiser sales. Please check back often to see our changing and current inventory. "We Sell Cool Toys to Cool People"

I've been a great customer to steves cycle until today. When they tell you after they have…read morediagnosed how much it will cost to repair something they are lying to you it's just to get you in the door. I gave them a bunch of money because that's how much they said it would cost but in reality they charged me $350.00 more than that and the bike still doesn't run. Absolute rip off down there and if you dont believe me try it out for yourself. They will do the absolute minimum for your money, no more!!

Great store, I've been coming here for years. I just got my third bike after not having one for a…read morewhile and took it in today for an oil change (bought the bike yesterday). The bike had a lot of accessories on it from the previous owner, I had removed several poorly installed accessories and Jesse found a few more. Luckily, everything was repaired same day and I was surprised how reasonable the price was for all the labor (rethreading a stripped oil pan) among an oil change and a chain tightening. I saw the price and was relieved. Great experience, thanks Jesse.

I have to say i'm new to the valley but not new to bikes. I was looking for a good shop since…read moreleaving southern nevada where I had my harley mechanic. Talk to mike over at arizona motorcycle service on the phone he sent me an estimate. And did exactly what he said he was gonna do. Mike and the crew are the best over there. Won't take my bike anywhere else. Highly recommend

These folks are all about the bike and customer service! They did my battery, tires, brakes, grips…read moreand got me on the road fast! All I can say is wow and I highly recommend!