Since I was in the area, I decided to do ALL of my grocery shopping in SoMD…read more So happy that I did, this location was virtually empty on a Saturday! Say what now what? Exactly!! I didn't have to wait in a line, I didn't have to worry about crowding, as I am used to in other locations. Additionally, this store was stocked well, and I was able to find everything that I needed (plus stuff that I didn't). I also scored some discounted items that I have NEVER seen at any other Lidl. The staff were friendly and engaging, and the check out process was seamless. If I'm back in the area, I will return, as this location brought me just a bit of peace of mind.

Where do I begin?…read more The Lidl in St. Charles plays an important role in the community. It sits in a convenient location next to a large luxury apartment complex, making it an easy stop for many residents. While Lidl doesn't carry the same variety of products as some of the larger grocery chains, they generally do a solid job providing the core essentials... and sometimes a bit more. Unfortunately, my experience with this location has been overshadowed by ongoing concerns about cleanliness and store upkeep. The first thing I noticed was the trash receptacle outside the store overflowing. That alone raised a red flag. Inside, the restroom was in extremely poor condition... honestly, it looked well below what I would expect from a grocery store that sells fresh food. Situations like this make it feel as though basic oversight is missing. Whether at the store, district, or regional level, someone should be paying closer attention to these issues. Cleanliness matters, especially in a place where people are buying food. When the environment appears unsanitary, it naturally discourages customers from shopping there. My final frustration was the bakery area. Items were picked over, some were on the floor, and others looked crushed or handled to the point where they were no longer appealing. It gave the impression that the section hadn't been monitored or maintained throughout the day. Staff interactions have also been inconsistent. The employees I encountered seemed disengaged, with little effort to acknowledge customers or offer assistance. I had hoped these issues would improve over time. However, as recently as last week, when I stopped in to grab a pack of buns, the same problems were still present. Recommendation level: Consider other options

This is my neighborhood FL…read more It's always clean and stocked. I have rarely come into the store and not been able to find what I need or ask someone for assistance and they help right away. Even going as far as going to the back if I'm looking for something in particular. The quality of goods and the selection always fits my needs and the price point is the cheapest when compared to a giant/shoppers/weis/safeway. I could recommend this location over and over.

I was shopping for lamb chops and didn't see anyone in the meat department, so I asked the first…read moreemployee I came across -- which I believe is a normal thing to do. The person happened to be working in produce, and I politely asked, "Excuse me, do you know if y'all sell lamb chops?" Her response, however, was unnecessarily rude: "I don't work over there, I work over here. You see that lady in the white? She works in that department." Her tone and attitude were completely uncalled for. I don't care how old you are -- there's a respectful way to direct someone, and that wasn't it. I later learned her name is Madean. I brought the situation to a manager's attention because no customer should be spoken to like that. Hopefully this is addressed and doesn't happen to anyone else.

Errand day before treating myself to lunch. Only needed TWO things, but after stopping, sooo wish…read moreI needed more. The BEST customer service, CLEAN, well stocked shelves, no panhandlers at the door ... ENUFF said. Not sure why I'm so touched about a grocery store visit but, quite honestly, I wish I lived closer.

Today I went to Giant Food and the place was jamming. The store was fully stocked, but the lines…read morewere a bit wild with only three registers open and customers stretching down the aisle. After waiting in line, I found out the cashier's scale was broken. The manager immediately jumped into resolution mode, had my cabbage weighed at another register, and kept everything moving. I must say, the way she handled it was very impressive.

I have been going to this store for the last 6 plus years. I go here for my groceries because it's…read moreso close to home. Yesterday, January 8th I went in and bought some strawberries. When I went to cut them they were soft. One was even frozen! I had them in the refrigerator. So this morning I went in and got my money back no questions asked. Kenneth at customer service was pleasant and helpful. I always receive excellent customer service.

Primo Water. Don't purchase Primo water from this location. They will not refund bottle deposit…read morewhen you purchase new bottles. I waited at the unattended front desk for 15 minutes without service. Finally when a cashier asked to help, the manager was in a room right next door to the customer service desk. And was still refuse the exchange.

This right here, sold me choice angus, THIS IS THE TAIL WITH SILVER SKIN AND FAT HIDDEN ON THE…read moreOTHER SIDE WHEN PURCHASED. This store is top notch one of the worst of the worst. This meat is definitely a bait and switch, the tail and silver skin is not acceptable. The employees up front are nice, but the produce is usually less than stellar and at times, l looks like something you would find in a homeless shelters dumpster. This was the last time you will get me, NEVER again for anything of importance to what I am preparing for my family.

Check expiration dates on products coming from Giant in La Plata, MD! My husband and I have…read morepurchased MANY items from here over the years and didn't realize they were expired until we got home. Most recently an item expired AUGUST 2025, it's currently December 2025. Very unacceptable and disappointing for this to have happened to us on so many occasions. Giant please do a better job of checking your expiration dates, we spend a lot of money there and expect better quality.

The tortillas we bought yesterday, had mold in them. The "use date" says 09/27/2026. My mom told…read morethem about it today all they said was that I needed to go back with the recipe for them to exchange them like if I wanted a new pack of tortillas which will most likely have mold in them.

Great, quick experience. I was looking for perfectly ripe plantain. The produce manager at Giant…read moresuggested I go here. I appreciate his suggestion. I now know where I can go when my husband wants authentic items!! There was also a fresh poultry area. I did not see anyone back there to assist. I will return! Small but very helpful location. I also tried a cup of their fresh juice it was tasty!! Just wish they had ice, I may have missed it. The store could use some refreshing, but it is an authentic Spanish market so I felt right at home.

Good prices but the layout is more like a warehouse. Somewhat limited in focus so best to check…read moreonline to verify they have what you want. Ambiance is fair but nothing to write home about.