Where do I begin?…read more The Lidl in St. Charles plays an important role in the community. It sits in a convenient location next to a large luxury apartment complex, making it an easy stop for many residents. While Lidl doesn't carry the same variety of products as some of the larger grocery chains, they generally do a solid job providing the core essentials... and sometimes a bit more. Unfortunately, my experience with this location has been overshadowed by ongoing concerns about cleanliness and store upkeep. The first thing I noticed was the trash receptacle outside the store overflowing. That alone raised a red flag. Inside, the restroom was in extremely poor condition... honestly, it looked well below what I would expect from a grocery store that sells fresh food. Situations like this make it feel as though basic oversight is missing. Whether at the store, district, or regional level, someone should be paying closer attention to these issues. Cleanliness matters, especially in a place where people are buying food. When the environment appears unsanitary, it naturally discourages customers from shopping there. My final frustration was the bakery area. Items were picked over, some were on the floor, and others looked crushed or handled to the point where they were no longer appealing. It gave the impression that the section hadn't been monitored or maintained throughout the day. Staff interactions have also been inconsistent. The employees I encountered seemed disengaged, with little effort to acknowledge customers or offer assistance. I had hoped these issues would improve over time. However, as recently as last week, when I stopped in to grab a pack of buns, the same problems were still present. Recommendation level: Consider other options

Lidl is a new experience for me. I would shop here again. It's no Wegman's but that's not the…read moremarket niche it's trying to appeal to either. If you don't want to pay an annual membership fee for discount grocery shopping or the size of your family is to small to make that appealing, this is a viable alternative to save some dough. Just like the fee based big box grocery stores, you aren't going to find 100% of what you need on your weekly grocery list. I've given up on the idea of 1-stop grocery shopping long ago. I do that only when I don't have enough time or energy to make multiple stops. It's the same-same here. Download the myLidl app before going and join to see the added discounts available. I did this in the store using my cellular data plan. It's suppose to have WiFi but I got a "temporarily unavailable" message when I tried to connect. The cashier said the ApplePay was not working properly so I paid cash. There are self check out lines but no one else was using them so I figured something was up with that too. (I dunno.) Therefore, I got in a regular check check out line. Yes, they have some kinks to work out. That's understood now. I won't be so understanding a month from now. There are brand names and no brand name stuff. I was pleasantly surprised to find Daves Killer organic bread-by Good Seed and Herr potato chips. There is also Lidl brand potato chips. I bought a bag to try them. There were lots of meat brand I did't recognize. I have to return when I have more time to read those labels so I get an idea where my food is coming from. The cashiers will not bag your groceries. (My cashier was very helpful though.) You do that. There are free paper bags at the end of the checkout line, cashier #20 told me. (Do they really go by numbers Lidl?) You can pay for plastic multiple use bags (as low as 10 cents). I had my bag. Carry yours. Save a tree. I spent $13.95. Emulating Kohls, I got a $5 off a minimum of $25 coupon valid for sometime in the future at checkout to reel me back in. LOL.

This is my neighborhood FL…read more It's always clean and stocked. I have rarely come into the store and not been able to find what I need or ask someone for assistance and they help right away. Even going as far as going to the back if I'm looking for something in particular. The quality of goods and the selection always fits my needs and the price point is the cheapest when compared to a giant/shoppers/weis/safeway. I could recommend this location over and over.

I was shopping for lamb chops and didn't see anyone in the meat department, so I asked the first…read moreemployee I came across -- which I believe is a normal thing to do. The person happened to be working in produce, and I politely asked, "Excuse me, do you know if y'all sell lamb chops?" Her response, however, was unnecessarily rude: "I don't work over there, I work over here. You see that lady in the white? She works in that department." Her tone and attitude were completely uncalled for. I don't care how old you are -- there's a respectful way to direct someone, and that wasn't it. I later learned her name is Madean. I brought the situation to a manager's attention because no customer should be spoken to like that. Hopefully this is addressed and doesn't happen to anyone else.

Errand day before treating myself to lunch. Only needed TWO things, but after stopping, sooo wish…read moreI needed more. The BEST customer service, CLEAN, well stocked shelves, no panhandlers at the door ... ENUFF said. Not sure why I'm so touched about a grocery store visit but, quite honestly, I wish I lived closer.

Today I went to Giant Food and the place was jamming. The store was fully stocked, but the lines…read morewere a bit wild with only three registers open and customers stretching down the aisle. After waiting in line, I found out the cashier's scale was broken. The manager immediately jumped into resolution mode, had my cabbage weighed at another register, and kept everything moving. I must say, the way she handled it was very impressive.

Terrible store. never has shopping carts inside for customers to use. You have to bring one in…read morefrom the parking lot or you dont have a cart to shop with. Once had to ask a manager to have someone to bring carts in, just so could shop. 15 mins later I still didn't have a cart yet. Corporate needs to send in someone to whip the place into shape or just shut it down so another store can open up.

Listen, I had to take a moment to review this grocery store. My daughter and I at the last minute…read moreon New Year's Eve had to make a store run around 5pm. The store was crowded and so many of the things I came for were out of stock. My fault entirely for being so last minute but also I'm out of town, so I was unprepared. I stopped at the meat counter hoping to find more smoked turkey and spoke to the young lady there, found another clerk along the way searching for black eyed peas, and also our cashier...ALL were so pleasant during such a busy and chaotic time when they could have been home with their families. No one brushed me off, they attempted to help, and directed me where I needed to go. The shoppers were even really pleasant. One older gentleman found my daughter in line and off loaded 2 bags of black eyed peas on her because the shelves were bare! We had been searching for them simultaneously. Then the gentleman behind us in line gave her his customer # for the coupon savings. It really gave holiday cheer another meaning. I don't know the last time I've had such a pleasant experience last minute grocery shopping. Thank you Safeway for employing top tier staff!

This right here, sold me choice angus, THIS IS THE TAIL WITH SILVER SKIN AND FAT HIDDEN ON THE…read moreOTHER SIDE WHEN PURCHASED. This store is top notch one of the worst of the worst. This meat is definitely a bait and switch, the tail and silver skin is not acceptable. The employees up front are nice, but the produce is usually less than stellar and at times, l looks like something you would find in a homeless shelters dumpster. This was the last time you will get me, NEVER again for anything of importance to what I am preparing for my family.

Check expiration dates on products coming from Giant in La Plata, MD! My husband and I have…read morepurchased MANY items from here over the years and didn't realize they were expired until we got home. Most recently an item expired AUGUST 2025, it's currently December 2025. Very unacceptable and disappointing for this to have happened to us on so many occasions. Giant please do a better job of checking your expiration dates, we spend a lot of money there and expect better quality.

Great, quick experience. I was looking for perfectly ripe plantain. The produce manager at Giant…read moresuggested I go here. I appreciate his suggestion. I now know where I can go when my husband wants authentic items!! There was also a fresh poultry area. I did not see anyone back there to assist. I will return! Small but very helpful location. I also tried a cup of their fresh juice it was tasty!! Just wish they had ice, I may have missed it. The store could use some refreshing, but it is an authentic Spanish market so I felt right at home.

I found so many ingredients I can't find elsewhere, like yucca, spices, and masarepa.read more

Good prices but the layout is more like a warehouse. Somewhat limited in focus so best to check…read moreonline to verify they have what you want. Ambiance is fair but nothing to write home about.