I found the advertisement online. So I asked for an appointment. Detailer said he could come in that same day in the evening. I got a text in the evening saying there's traffic and he can come in tomorrow morning (Saturday) Ok no problem. Things happen. Appointment set for Saturday at 10am. Closer to 10am I get a text. ETA is around 10:30-10:45. (No "sorry running late nothing) Ok 10:45 it is. 10:45ish I get a text eta 11:15-11:30 No thank you. I cancelled. Do not need this kind of service and mind you not once did the detailer say "hey sorry. Running late" I gave 2 stars because it is a small business and I don't like hurting the small businesses. But at some point some businesses need to have accountability and customer service read more

Indy Mobile Detail - Auto Detailing Near Me - Menlo Park, California

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awesome service, quick response. Fernando is very kind and informative. he uses environmentally and eco conscience systym read more

Today, i was in need of a car wash and interior detailed. I was very impressed with how much detailed and hard work Fernando and Anna did on my car. The best part for me was they are mobile. Total family business. I have had a few car detailed in the past and this by far is the best detailed i ever had. They are affordable as well for the hard work they do. Thank you again for coming to my house in short notice. Sincerely Judy read more

Indy Mobile Detail - Auto Detailing Near Me - Menlo Park, California

Just got my car exterior and convertible top cleaned by Fernando's team out here in La Honda..yes, La Honda...out in the woods on your way to the beach..The car was sitting in a parking lot unwashed for several months. NOW, IT SHINES BLACK! He came in with a team of three people, was right on time and they busted their tails detailing, red clay bar waxing and restoring my convertible top within 45 minutes. He was nice, the car looks great, and the price was right. read more

Indy Mobile Detail - Here are the photos of my car after clay wax and convertible top cleaning. - Auto Detailing Near Me - Menlo Park, California

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I reviewed the wrong company. Indy mobile detailing did not do my vehicle. My apologies to Indy Mobile Detail. read more

Indy Mobile Detail - Auto Detailing Near Me - Menlo Park, California

They never responded so that's bad for business and I don't like chasing a company to give them my money when they don't respond!!

$250 for full detail on my Cherokee. Awesome result and well worth the money. Before and after pictures. read more

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I initially texted for an appt a few days in advance and told him I wanted a full detail, please see below for the full detail description: Full Detail: Includes: hand wash, dry, vacuum, clean windows, wipe out door jams, door panels, dash console cleaning and conditioning, headliner, clean wheels, tires, tire shine, complete carpet shampoo, complete upholstery cleaning, floor mats shampoo,claybar treatment, and complete exterior polish and wax. He shows up, no mask. I let him begin and go inside. 2 hours later.... I paid him and quickly checked in the front seat. My mistake, I should have completely looked at the work done. He did thoroughly clean my interior, he didn't even wipe down the door jambs or the cup holders on the side of the door and he didn't even completely clean my wheels. When I mentioned my seats to him, he told me that it wouldn't come out and it was permanent. When I contacted him again, he ignored me. after sending pics and calling a few times he tells me that he will call me to schedule a touch up the following Tuesday. I never heard from him and I decided to contact TN Auto detail to do a complete interior detail to see if the interior was able to be cleaned, when TN Auto detail left.. my car was completely cleaned. I contacted him again and told him that I was able to get the car detailed and it looks completely different from his detail, he offered me a $25 refund. SMH! This man is a scam artist and does not do a good job, Beware! Do not spend your hard earned money with him, he is LAZY and charges way too much for what he does. Pics of his Job and pics of TN auto below. Please go to them instead, These guys work their asses off and do an amazing job at a way better price. I tipped them an extra $40 because of how amazed I was with the work. This is the guy, Please do not contact him, he does not do quality work and does not wear a mask upon arrival. GO INDY (650) 630-5209 411 Market Pl Menlo Park, CA 94025 His work after his "Full Detail" if I could give him negative stars I would read more

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I was in desperate need for a clay bar wax and interior leather protection detail on my car and I luckily came across Fernando's number through a referral. I texted Fernando immediately and we setup a time for him to come by and work on my car. He did an excellent job detailing the car and the paint looked fantastic after the clay bar wax was done. He was able to protect my precious leather seats and I'm overall very happy with the service and will reach out again for future detailing needs! read more

We used Indy for numerous car washes, with most being average and required us pointing out a lot of areas, and the wheels never being fully clean. This was fine, as the price was fair, but scheduling is a nightmare. Fernando is great with phone calls, not so great with text, but getting the actual staff to come out is a complete lottery. Sometimes they won't show up at all, and most times arrive 1-3 hours late. With their earliest weekend appointment at 10am, if want a 20-30 minute car wash, expect to block out over half your day. We've used them for almost a year and have finally given up on giving them a chance. Go elsewhere, your life is too short and precious to waste sitting at home. read more

My office contracted Indy Express to appear at our site in February, and I had a entirely horrible experience. I had held off writing this review while attempting to negotiate a refund from Indy Express, but their unwillingness to compromise, and refusal to actually return my calls has led me to believe that they are not interested in doing what is right. When I handed my keys over to the detailing crew, I was asked what time I needed my car back by. I stated 6:30, and was assured that it would be done by then, and I would receive a call or text from them when my car was done. At 6:45, I walked out to see if maybe they had just forgotten to message me, to find out they they had just started on my car. I was informed that they would be done within 45 minutes, and that they would text me. My car wasn't ready until well after 8pm, at which point it had gotten dark outside. Even in the dark, I noticed that some of the work had been missed. I pointed this out to the foreman, and he had his crew rectify the errors that I *could* see. I was also informed that they'd be out next week to do any of the work that they had missed in the dark. Accepting this, I was given the foreman's phone number, and left for the night. The next day, I noticed that several items that I had paid for in a premium package had not been done (But they'd be back to do those later, I convinced myself). The next week went by, with no return visit. I called the main number, and was told that they'd be out the following week. The next day, at 10 in the morning, I received a call from the foreman stating they'd be there that day. I was already at work, and had not brought the car I had detailed on the first day. I was asked what day worked for me, and we arranged for him to show up on Thursday. They were a no show on Thursday, so I called the foreman to no answer, and left a voicemail. I called the main number, explained what was going on, and was told that someone would call me back. Throughout the latter half of February, and most of March, I called the main number twice a week, and was always told that the person that I needed to talk to was out at the moment, but I'd get a call back later that day. I have never been called back. At that point, I called my credit card company to request a chargeback, as many of the services I had paid for had either been missed entirely, or only partially completed. Indy Express disputed the chargeback, and stated that they *had* come back and redone the work (a lie). My chargeback was denied. All in all, Indy Express has come across as a sleazy company, not willing to stand behind the quality of their work. read more

This guy is spot on really nice, for he was kind enough to meet up with me after hours to get a headlight polished up. However, the end result wasn't what I expected, but that had nothing to do with Fernandos product. 5 stars for a cool dude who makes sure your satisfied and believes in customer service! read more

Car looks amazing. I got an exterior detail for my 2013 Tesla Model S. This came with a vacuuming and dusting of the interior. The car looks better than when I picked it up brand new from the factory, super spotless and shiny on the outside, crystal clean on the inside. The company also comes with an amazing story about how Menlo Park wouldn't allow mobile car washes unless they go through a ton of regulations because of how much water they use, so they came up with a way to wash the car only using a small amount (not sure how much, he said a bucket or two on several cars) compared to the usual 20-50 traditional car washes use. This allowed them to get around the city's regulations and still provide an awesome service. I plan to use this service on a monthly basis! read more

A-M-A-Z-I-N-G!!! I was so impressed with my car afterwards. Fernando is very professional and personable. Easy to schedule, calls back immediately. He came to my job in Pleasanton, set up his tent and worked on my car with his assistant for 2 hours. I highly recommend him and will definately use again. You will not be disappointed! All for $100. They detailed the heck out of it!! Great GIFT IDEA!! Thank you Fernando!! read more

I've had Fernando come do details for me the past couple of years. He was always easy to schedule an appointment with and never had a problem coming to me. He usually takes a couple of hours for a detail but only took an hour today because he had the help of his family. I have two dogs so my interior always gets dirty. Fernando always gets my interior super clean. I highly recommend his service, especially since he travels to you (if you're within his area). read more

I tried to use Indy Express through my employer where they detail the car while at work. I contacted them by mail on Monday and asked if there was availability this week and was told Wednesday at 9am. I normally take the shuttle to work so I drove in and was on time only to be told by the employee doing the work he was booked all day through 7pm. I informed him I had made an appointment on Monday and his response was he told his manager not to make appointments. When I replied to the appointment mail they tried to say if I could stay very late they would try and fit me in. This is very unprofessional and I don't trust my car with an unorganized company who will try and squeeze me in and likely rush and do a poor job. read more

We've had Indy come to our home 2 times now to detail our vehicles. The first time was about a year ago to do an exterior only clay bar and wax job on my wife's SLK that was brand new, because car dealerships don't do a very good job of getting all of the gritty feeling fallout off of a car that has been on their lot for few months before they sell it. If you just took delivery of your new car, then trust me, after Indy uses his magical clay bar, you'll be shocked at the difference! This latest time we used Indy was yesterday when he came to the house and did the entire family's vehicles....all 4 of them in one day! 3 were just exterior details and the 4th was a full interior/exterior detail of the 2005 Dodge Dakota Quad-cab truck that we bought for our son. All the cars turned out great as usual, but the Dakota turned out amazing! There was even some side moldings that were starting to yellow....which doesn't look to cool on an all white truck, so we were actually thinking of paying to have our local body shop paint these moldings white again....but now don't need to because Indy did his magic and they are completely white again! Overall, definitely 5-Stars from us....love that he comes to us, so we don't have to deal with making appointments with a detail shop and dropping your car off and getting rides to and from the detail shop! Plus Indy's prices are really fair and he doesn't try to sell you a bunch of stuff you don't need! Thanks Indy! See you again probably in the Spring! read more

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My car was overdue for a cleaning overhaul. And so Fernando's team to the rescue. Contacted the shop by Yelp in the morning and had a quote within the hour. Hector came out in the afternoon and spent nearly three hours bringing my car back to a near new look. Because I'm a stickler for details, the only reason I didn't give 5 stars is b/c my front window still had a little gum residue that Hector couldn't remove. But otherwise, he did an awesome job! In particular the exterior shine was impressive and I didn't see a drop of water on the ground. Not sure how he pulled that off but I was impressed. You can't beat the service for such a reasonable price. I will continue to use Indy Express Mobile for all my detailing needs in the future. read more

Awesome service. Indy Mobile Detail detailed an SUV and sedan for us in about 4 hours. The exterior and interior of both vehicles look brand new. The detailers who came to us were polite and patient with us as we asked questions surrounding their washing process due to the drought. They use a waterless process that left not a single drop of water on the ground. Quite awesome, indeed. I highly recommend Indy Mobile Detail for detailing work. Thanks! read more

I couldn't be more pleased with the interior detailing my Camry got today. I was hesitant to spend $119, not really knowing what to expect, however I'm glad I did, as the job that was done was worth every penny. My car was badly in need of vacuuming after a box of powered laundry detergent had spilled under the floor behind the driver seat. There was also some really bad staining on the passenger seats from spilled water and soda. Although the stains didn't come out completely (I didn't expect they would), most of the stains were lifted or significantly lightened and came out much better than I expected. And there is not one trace of detergent anywhere on the floor! The provider was on time, pleasant, and professional, and the online scheduling was super easy. I definitely know who to contact when I decide to get the exterior detailed. read more

(4/27/12) I had Indy (Fernando) come to my home today to do a full detail on my car and expressed that I was getting it ready to sell, implying I wanted it showroom ready. I now wish I would have stayed outside to watch the whole time. The car appeared to be dry washed (never heard faucet turn on, pressure washer being used or saw water on the ground, plus there wasn't the usual water under the trunk lid when I opened it, but there was dirt). I never heard a polisher or buffer either so can only assume he did a basic spray wax and no polish. There was still dirt in the door moldings, door jams, under the trunk lid, in the wheel wells (which the rear ones are felt so a bristle brush could be used to brush off the dirt and grass at least ), and the tops of the windows were still dirty. The interior looks great, but it was clean to begin with. I also never heard a vacuum being used, but did hear the floor mats being banged on the ground. I expected more for a full detail and would have even paid more for a full detail, but all I got was a car that appeared to be dusted off, sprayed with detail spray and wiped down. For what he does, I guess he charges a fair price, but if you're expecting an actual hand wash, wax, polish and full-detail, you're not gonna get it. If you have an old Hyundai Elantra, fine. If you have a black Mercedes, don't bother. Upon further inspection of the car, I take back what I said about $100 being a fair price. I can't imagine anyone paying that much for their car to basically be dusted.I take my car to the car wash about once a week and have it waxed about once a month. Other than some dust and spots from the recent rain, my car was fairly clean and I keep my interior in excellent condition: I do NOT understand how he calls what he does "detailing"; my floormats were dry and dirty (despite him putting them in my truck to 'dry'... they weren't even wet and definitely not cleaned). Nothing in the trunk was moved, so it was clear that not only had it not been vacuumed, but nothing wiped down either. The ashtray still had dirt in it and the chrome hadn't been wiped. I should have been suspicious as to a full detail only taking about an hour... now I'm wondering what, if anything, he even did that hour. (8/16/12) I was only being honest about the service I personally received. On that particular day, you were here no more than an hour. You had mentioned that you were running late to a game or family function--perhaps that's why we got such shoddy service or perhaps this is what you consider detailing?? Other than our one car, we personally have no other basis for comparison. As I said, we weren't expecting a $400 detail and would have been more than willing to pay extra for the services we specifically addressed. For what we paid, we at the very LEAST expected clean floormats, and NOT to find noticible dirt at every turn. You obviously had other obligations that day so having you return would not have been possible and our confidence in your service was completely blown at that point anyhow. We completely redid the whole car ourselves and sold it. I am not sorry for a word I posted... it represented the exact results of the service which we received. read more

Fernando has done 2 of my cars in one week and each is in perfect condition. A nice family run business is rare these days; He is on time and very pleasant. I poached him from an online service, but that is OK with me if I find a decent service provider, which is the bottom line!! THANKS Tricia read more

Scheduling was awesome--got an appointment for the next morning. Aldo worked hard and did a really good job getting old stains out of our upholstery and dash. I'd have given five stars except for a couple of things (smudges left on the dash display and headlight, and that the chemicals dripped and stained our driveway... it would have been nice if he'd asked us to park on the street first). read more

I had a really bad experience with these guys. They gave me a 9am car wash appointment and when I got there I found out that 4 other people were given the same appointment and that I would have to pick up my car at the end of the day. They didn't even bother to tell me that when I booked the appointment and the owner was rude. read more

I love the convenience of Mobile Car Washes/Details. I used the Wasche App to schedule a Exterior Wash and interior cleaning. In the process while the young man was here at my Job, he notified me that he couldn't get the grime that has built up over the last two weeks to come off due to the tar, gravel and rain on our roads. He recommended that I try to find a company that has a clay bar service, so that I did. Let me tell you, the Owner Fernando came to my job as I scheduled his mobile service. HE was able to get the nasty grime off my car in no time and has my car looking like I just pulled off the car lot with it, its back to its original condition. I highly recommend them as I will use them every few weeks to maintain my rides appearance! They did a great job, matter fact one of the best jobs I've seen ever!!!! read more

DONT WORRY ABOUT THE BAD REVIEW FROM DIANE. THIS GUY IS GOOD. I chose to get him round to do two of my cars, in no small measure because I thought it unfair Diane S had slated him without ever using his services. Yelp - is this allowed? This guy came round, worked really hard on my cars, and did a fantastic job. He charged me a fair price, was clearly really knowledgeable about his trade, and I'd have no hesitation in recommending him to others. He's good - so don't listen to Diane... she posts reviews for Jack In The Box... read more

Fernando was responsive, professional, flexible and did a fantastic job. I'll absolutely use him again!

Excellent job - great price - i did my truck today and tomorrow will bring in my smaller car. so convenient as they came right to my office. Great job! read more

I love these guys! Super polite. Super easy to set-up the detailing. SUPER EFFECTIVE. Great guys. Did a great job. Worth every penny. I'd have them back in a heartbeat! read more

My Mercedes dealer contracted these guys for the PermaPlate treatment on my car. They came on time and did a good job!

I used this service for the first time on Friday. The business was busy so my appointment had to be pushed back but the company kept me updated on the status and when they would arrive. They took there time and did an amazing job. This is also extremely eco friendly. Barely a bucket of water was used and there were no water spots or run off on the vehicle when I started driving or the pavement. They used tire shine but made sure there would be no run off or ability to get on the car. I will be using this service more often!!! read more

Thank you to Fernando and his team member today who steam cleaned the interior of my car! They did a fabulous job. Especially when my car had been stolen and the vandals decided to leave its windows open while it was storming... this meant water damage and a wet mop stench. The Indy crew thoroughly cleaned and disinfected it all. And voila the odor is gone. Smells clean. Plus, he gave me tips on how to keep it from being stolen and told me where I could get used rugs to replace my old ones if need be. I'll contact you again if I ever need it. Thanks! read more

I was not looking forward to preparing my 2011 Suburban LTZ for sale! There's a lot of real estate on a car like that. Fernando came the same day, stayed late to do it right. Overall I got a great value and am very satisfied. Really, in terms of service and value, this is as good as it gets! Thanks. read more

Like most people I am super busy. With my BMW and now my Prius I was hoping to keep them in good shape. So it is great when the details are willing to come to my clients place and take care of my car while I busy doing my work!. Great service guys! read more

Fernando and his team are #1 when it comes to detailing cars inside and out! I recently bought my vehicle and it was in need of serious interior detail. I gave them a call and they had same day service available. He is very punctual, courteous and is a professional at what they do. They left my car looking brand new!! When at first i was like there is no hope for this car! I highly recommend calling him for you're cars needs. You will be 100% satisfied! 1 car down i have 3 more to go. He made me a lifetime customer!-Manny read more

Really one star OK I have been doing business with Fernando for god about 3 plus years now. I own my auto repair shop and I have been a mechanic for 30 years and Indy express is the only detail guy that does my customers cars he does all my personal cars 3 of them he does my mom's Benz by business partners cars he has 3 as well. The great thing I love about this place is how much Fernando does to help the environment. If you want that 350.00 to 400.00 pressure wash buff wax and q tip all the damn vents call that other guy, but if you want a guy that cares does great work for the price and loves what he does call this place. And I was the one to tell Fernando to get on Yelp so I am glad he finally listened to me. Thanks for doing over 30 plus cars for me and always doing a great job. read more

I found this company through Groupon and noticed there were no address, so I called the Indy auto express and talked to the owner Mr. Fernando. He told me not to go through Groupon which regular price was $599 but discounted for $340. Mr. Fernando said that he would detail my car for $300. I said sounds good I'll be there tomorrow morning. The address was in the Facebook Parking lot One hour away from my house. When I got there a gentelman checked my car in and inspected and noticed that there are some dog's hair in the back seat, the cost would be $120. I said to myself why did Mr. Fernando was going to charge me for the same service $300. The employee said not to worry be back at 1pm total of 3 hours and the car would be all detailed. I got a call at 12:30 by Mr. Fernando saying that I have some dog's hair in the back seat and I said yes I am aware of it, your employee already noticed it and mentioned it to me. He said we need another two hours to detail your car. I asked him have you not started to work on my car yet, he said NO we haven't done anything to it. I couldn't believe it I waited in a coffee shop for almost 3 hours plus one hour driving and hour driving back for nothing. Mr. Fernando didn't even apologize nor took any responsibilities of not detailing my car. He kept saying his employee didn't tell him about dog's hair. Not good at all. I will not recommend Indy Express to anyone. My day was waisted waiting around dealing with a business owner that doesn't have integrity. read more

Absolutely LOVE this service! This is the 2nd time I have had them clean a car for me and both times very amazing. The online system is quick and easy. My son & I recently returned from a road trip to the Grand Canyon and they were able to remove all that fine adobe dust! This is now my "Go To" for any detailing service! Thank you Fernando & Team!!! read more

We booked through cardetailing.com for the same day service, and they showed up in a couple of hours, and did very good job on my car.

Fernando and his crew were spectacular. Very responsive via text message and did a wonderful job on my car. Looked as if I just drove it off the lot. Will definitely use them again in the future and recommend them for a great car wash and detail. read more