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    Infant Swimming Resource

    3.0 (2 reviews)
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    7 years ago

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    10 years ago

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    SafeSplash Swim School - Garland

    SafeSplash Swim School - Garland

    4.1
    (9 reviews)
    4.0 km

    Terrible swim school! You get a teenager swim teacher, that doesn't help lead the child or make…read morethem feel comfortable. We tried the trial swim class one time and never went back. Because I told them I may be interested to continue, they signed me up and now I have a charge on my account that can't get rid of. Spoke to the lady about it, since I never went to a class or registered my son. She told me because I was interested that I was registered by her and had to pay. Staff is unhelpful and this school is such a SCAM. if you want to get charged for saying you're interested but never register or attend a class then sign up. RIDICULOUS!

    I enrolled my daughter last summer at Safe Splash Garland and didn't realize the automatic payment…read morethat they clearly signed me up for. I own that I didn't catch it sooner on my bank statements but $600+ in, I spoke with three different employees in the hopes that I could get a refund. The end result? They gave me a two-month credit for eight months of automatic withdrawls from my account. My daughter literally only took one class and she didn't like it. That's an expensive class. I own my oversight but a little empathy and integrity goes a long way these days. I was planning to re-enroll her this summer but i'm out so much money now... I'll teach her to swim myself. AND, I couldn't directly communicate the the general management or owner directly. Instead; the employees I spoke with only offered to send an email to upper management on my behalf. That's unacceptable.

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    SafeSplash Swim School - Garland
    SafeSplash Swim School - Garland
    SafeSplash Swim School - Garland

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    Emler Swim School

    Emler Swim School

    4.1
    (8 reviews)
    14.3 km

    Leaving 3 stars solely for their subpar policies. My son absolutely loves swim lessons here but…read morehe's 1 and little kids get sick often and babies take forever to recover. On top of that when your kids get sick usually the rest of the house gets sick. My son missed 4 classes and you're only allowed two makes up which you have to pay for additionally. So now I'm out $150 when it's already $180 a month for the semester. I also never received my referral even after the manager repeated it to me for assurance. Shame on me for not reading the absence policies. I probably wouldn't have signed up while my son is so young and I'm a single parent so if I'm sick there is no one else to take him. And we have no family here. Which is not the schools fault I'm just saying it's hard to make it to every single class and only allowed two make ups isn't fair. On top of that I have two make up credits and every time I try to schedule it doesn't give me any options. I called and left a voicemail for help. No one has returned my call. And if I get a response to this review to email someone about my concerns, that is the wrong answer. You should look up my account and call me. You have no problem calling me to see how I'm enjoying class. You should at least call me to help resolve these issues. I understand your teachers have to be paid for their time but parents shouldn't be penalized for taking care of their sick kiddos and not sharing their germs with everyone else. Someone needs to rework this structure so this isn't an issue.

    The teachers here are fantastic. They all seem consistent with their teaching methods. Every…read moreteacher we have had is competent, caring and patient. My son has learned so much and his confidence in the pool has increased so much. I wish there was a bit more flexibility with makeup classes, but it's not a deal breaker l.

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    Emler Swim School
    Emler Swim School
    Emler Swim School

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    Aqua-Tots Swim School Rockwall

    Aqua-Tots Swim School Rockwall

    3.8
    (21 reviews)
    16.4 km

    I like Aqua-Tots for the most part. The instructors and the ladies at the desk are all very nice,…read morethe building is clean and their process is well organized. My biggest gripe is the actual class itself with a ratio of 4 kids to 1 instructor. I knew this going in but had hoped it would be okay considering the limited number of options for nearby swim schools. But in actuality the ratio means that my child spends most of the class sitting on the side of the pool waiting for their turn instead of actually spending time in the water or swimming. There's been classes where I've seen the instructor talk to the kids while she's in the water half the time, more than actually swim with them. There's also been a few times where the teacher has ended the class early and gets everyone out of the pool like 5-6 minutes ahead of time so they can rinse off. Then the teacher talks to each parent about what they did in the water that day. So it's good to get feedback but it also takes out of their swim time. Some instructors keep the kids in the whole 30 minutes then go rinse off but most of them take them out of the water a few minutes early. The prior school we went to had a 2:1 ratio. If the instructor was swimming with one child, the other child would spend that time getting rings in the water and swimming back to put them in a basket, or practicing their kicks while holding on to the side of the pool or treading water, etc. They had the child do SOMETHING instead of just sitting there. It kept one child busy while the other one was learning and the ratio was small enough so that the instructor could keep an eye on both kids and safety was never compromised. The other school also had instructors or staff members who would walk around the pool, paying attention to each class ensuring it was still a safe environment so that no kid was struggling to swim or wander off in the pool. We moved so unfortunately had to leave that place. Overall aqua tots is a good place if you are looking for your child to get used to the basics. This review isn't meant to sound negative but just trying to be honest so that whoever reads this has realistic expectations. I'm not sure how much my kid is actually progressing but will update and possibly add more stars if I can see that the swim classes are helping.

    Place is great. Staff is very nice and professional. Only issue is seating. Not enough seating for…read moreparents. Seems like each student brings two parents and grandparents. Which takes up the extra seating for single parents. Other than that, great place to take your kid.

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    Aqua-Tots Swim School Rockwall
    Aqua-Tots Swim School Rockwall
    Aqua-Tots Swim School Rockwall

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    Dallas Swim Kids

    Dallas Swim Kids

    4.1
    (21 reviews)
    11.3 km

    One of our kiddos has been going here all year. They are super accommodating and I love the…read morefishbowl setup where parents can watch their kids swimming! Super nice waiting area and as a plus it's also got a tumbling gym so I'm sure you can get 2 kids busy if you have them! I also love how they make it easy to make up classes if you miss one with other options. The instructors are friendly and the ratio of kids to teachers is always reasonable. All in all a good spot to send your kiddos for some swim lessons!

    Pick somewhere else! Enrolled our kids here for 10 months so they could learn swim safety and not…read morejust drown in a pool. After month 4 we wondered why they didn't move up a level, were reassured it was normal, so we waited more months, still no testing to even see if they were ready. Then the instructors kept changing and we realized they were teaching our kids the same stuff they learned on day one every time they changed instructors for the class. Turns out they "weren't keeping track" of what the kids knew and after 10 months and $3,500, our kids still can't tread water on their own and were never tested to move up to level 2. They told us the kids "lacked confidence in the skills" when they've had 20 hours of swim time now and just weren't even taught the basics of basics here. They only let you unenroll via text that they ignore you on and then demand 30 days to unenroll you which is another $340. This place is a mess of mismanagement and poor safety. After 10 months my kids should know something.

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    Dallas Swim Kids
    Dallas Swim Kids
    Swim lessons take the fear away from apprehensive students.

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    Swim lessons take the fear away from apprehensive students.

    Infant Swimming Resource - swimminglessons - Updated July 2026

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