They don't have a single nice receptionist. I've unfortunately had to come multiple times to this…read morelocation and I'm not even exaggerating, every single receptionist is extremely rude and has an attitude. They all seem miserable as if patients want to be at the urgent care in the first place. Healthcare is never fun, I understand that, but patients are sick and dealing with so many different factors that the last thing they need is rude receptionists who just sit down and are on the computer their entire shift. Maybe look into your receptionists because genuinely it is so miserable coming here and dealing with their disgusting attitudes. Be better y'all, this behavior is gross and sad.

I changed my insurance plan this year, so I had to find a new urgent care as well. There are so…read moremany bad urgent care reviews out there, but luckily Sunny Hills is the closest one to me that was in-network has very good reviews. They are located in downtown Fullerton, right on the corner of Commonwealth Avenue and Pomona Avenue. There is plenty of parking with one lot just south of their offices by the bus stops, and a larger lot just to the west. I chose to park in the free parking garage on Pomona and Santa Fe so my car would be in the shade. Their website is very good, and allows booking an appointment without having to call in. They seem to have very good availability, and I was able to book an appointment only 30 minutes away from the current time. They are also open from 8am to 8pm seven days a week which is great. After selecting a time, answering some basic questions about the reason for my visit, and uploading photos of my insurance card and ID (driver's license), my appointment was booked. This process took less than five minutes. I was a new patient so I assume I only have to do this once. Once my appointment was booked, they texted me a link with a few more medical questions. The whole process took less than ten minutes, and booking future appointments should be much faster with all of my info now in their system. When I arrived, I just had had to check-in and pay my co-pay which took less than thirty seconds. The waiting room was very clean and has sixteen chairs. There were three other parties waiting, but I was called back to an exam room in only about five minutes. The exam room was also very clean and modern. I didn't catch his name, but the provider's assistant was very friendly and professional. I was in for a sore throat, so after checking all of my vitals, he also swabbed my throat to run a rapid test for strep. He left the room and said once the results were in, the provider would be in to see me. About ten minutes later, nurse practitioner Kim arrived. The test for strep throat was negative, but after examining me, she said I had a pretty nasty sore throat that was very red and inflamed. She offered to prescribe me an antibiotic even though the test was negative, and I agreed to give it a try. She also told me some things I could do to help it, most of which I was already doing. She was also very friendly and professional. I was in and out in a little over 20 minutes. Hopefully it will be a long time before I have to return, but I'm happy to have found a good urgent care center I can go back to without hesitation when needed.

My dad stayed at Gordon Lane for rehabilitation after a serious hospitalization, and our overall…read moreexperience was very positive. The facility was consistently clean and had a calm, welcoming atmosphere. It stayed organized without ever feeling chaotic, and the staff were professional, approachable, and responsive. That consistency carried across the entire facility--from the nurses, CNAs, and medical providers to social services, activities, dietary, housekeeping, and front-office staff. We received timely reminders and updates, which helped me stay on top of his care and next steps. As his primary caregiver, knowing I could reach someone when I had a question made my life easier and gave me much-needed peace of mind. Most importantly, my dad formed a genuine connection and friendship with the people caring for him. That certainly made his four-month stay feel much more personal and comfortable. PT and OT were especially important to his recovery. They were patient and encouraging while helping him rebuild his strength, mobility, confidence, and everyday abilities. They challenged him appropriately while adjusting to how he was feeling each day. After four months, his transition home was handled smoothly. I'm grateful to the entire Gordon Lane team for supporting my dad and making a difficult period easier for our family.

I would never go there again. I had a setback after major surgery and needed care to recover my…read morecore strength so I could safely go to the restroom on my own. I told them this was my goal. Once they got me there they put me in a diaper! After putting up with this for several days I threatened to require transfer to another care center. Then they promised to get a commode for me for my bedside. They kept promising and promising, and never did it for the 6+ weeks I was there! In addition, the first space I was assigned had a TV that would only turn off if you unplugged it. Also, their TV channels did not include KTLA, a major local channel. Hygiene was also an issue. The curtain between me and my neighbor had smear of snot or other bodily fluids on it. It took more than a week for them to change it. Later on I had a chest infection and I got some fluid on the new curtain. When I told the cleaning crew, all they did was rehang the same curtain with the side toward my neighbor (who was there for cancer treatment)! There was also a security issue. One male resident, who apparently had some form of dementia, kept wandering the halls and entering my space, claiming he was visiting a friend (no males were in my unit, and the other resident also did not want him in our unit). I told the staff and they cautioned him ("you don't want to go back to the hospital (mental?), do you?"), but he continued to poke his head into my unit. I observed them lying to residents. They took away my neighbor's wheelchair because they didn't want her wandering unaccompanied in the halls, but told her they didn't know what happened to it. They promised physical therapy four times a week but I never received more than 10 to 15 minutes two or three times a week, and when I asked for more they said staff were unavailable.

I would not take anyone to the Rehab here. Me & my Sister were concerned about my Mom sleeping all…read morethe time after a few days here. We had a very frustrating phone call with Doreen that was very impatient and kept telling us to "listen" and talk to PT that was also on the phone. We left messages for the Dr repeatedly about the medication but she hardly ever called us back. We kept telling them she shouldn't be taking so much medication because she was literally drugged all the time. They never listened or decreased medication. After she was transferred out of there to B&C the new nurse discovered my Mom had infected wound on her leg no one ever mentioned! The CNA's were very nice & helpful, also the Social Worker.

Bayshire Post Acute side have came through again and again! They have helped tremendously to…read moreprovide QUALITY Care for my mom and the seamless transition from Hospital to Skill Nursing back to Home. We trust the facility always with our family members and It is one of the most requested Place I heard from Providence Case Managers. They truly care about your family member as their own. The facility is kept clean and the workers there truly enjoy being there and taking care of each patient and meeting each one of their specialize needs. Food always looks so good and The dining time is always handle so efficiently. Thank You Bayshire for Having the Top Nurse "Doreen" and PT/OT team and the Friendly Smiling medical team and Staff that always greet us with a smile as you walk into the facility and they follow it with Top Quality Care for all patients! Family is treated like Family when you visit Bayshire! Its a very comfortable place.

Brian Cruz , Akida , Elden , Gabby , Sung Noon Karl John ,…read moreGun Young , Joseph P , Anthony Gonzalez , Bianca , Kyle , Arcila , Mario , Nathan , Yazmine Jennifer , Gysela , Veronica , Jillian , Joseph Munoz , Maria , Delores , Justine Santo , Omar , Wonderful Staff Nurses Cnas , RNs , Pt , Of. I have received excellent service as a patient I Recommend Pavilion at Sunny Hills .

A close family member was referred to this skilled nursing facility for rehab following a fall…read more This review is specific to the third floor for Kaiser patients. The facility is extremely busy, and nurses are frequently checking in on patients. Rooms are shared (two patients per room) and include a private bathroom, a TV for each bed, and a dresser. The facility itself is clean, though the nursing staff often seemed short-handed. During especially busy times, it was not unusual to wait 5-15 minutes for a response after pressing the call button. Physical therapy was provided once or twice per day in short sessions. Some drawbacks included physicians making care decisions without always coming to check in directly with the patient, as well as occasional miscommunication regarding medications. While some staff members appeared more short-tempered than others, the majority were friendly, attentive, and patient. We also experienced some issues with laundry, clothing went missing, and at times other patients' clothes were mistakenly given to our family member. Overall, we are grateful for the care received, but there is clear room for improvement, particularly with staff-to-patient ratios to help reduce call-button wait times and improve overall communication.

is your loved one close to their death bed? Coventry Court Health Care center will give them the…read morepush they need to exit this world! expect awful food + neglecting of hygiene. Absolute lack of urgency during emergencies. incompetent staff to say the least. -1000/10

My 90 year old mother was recently a patient at Coventry Court Health Center, and I can't say…read moreenough good things about our experience. The facility is clean, well organized, and clearly well maintained -- but what truly sets Coventry Court apart is the staff. From upper management all the way down, every single employee we encountered was professional, friendly, and genuinely caring. You can tell this isn't just a job for them -- they truly care about their patients as people. The physical therapists deserve a special shoutout. They are incredibly patient while also being thorough and effective. If your loved one needs a health and rehabilitation facility, look no further. Coventry Court raises the bar for what quality care should look like. Highly recommend!

Scan insurance gave me house cleanings when I broke my leg and was confined to a wheelchair. "A…read moreCare Beyond Measure"was sent out and ...oh my goodness what a job they did! I like the fact that they try to send the same person every time. Leya not only was super sweet and willing to clean all those areas like the floor and corners and behind things that I couldn't reach. She was so thorough, and my house sparkled afterwards. It made such a difference to my psyche have a clean house and the owner, Cecelia really cared about the people she sent out. I would give them six stars if I could.

My husband was in a bad traffic accident and was in our home in Palm Desert, while my daughters and…read moreI are in Northern California. We hired Cecilia to provide caregivers when he was released from the hospital. She was beyond caring and cooperative in providing caregivers to help with whatever he needed and keeping us informed. She was never too busy to call back and arrange everything that was necessary, even on short notice. Although he is not an easy personality to deal with, his two main caregivers; Cely and Imee, were very patient and willing to go beyond what was needed. In addition, Cely in particular, helped him care for and walk his dog and took him everywhere he needed to go until he was able to drive. I highly recommend A Care Beyond Measure to care for your loved one and also consequently ease the anxiety of their family members!

Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

We are so grateful for the exceptional care 1Heart Caregiver service has provided for our mother…read moreduring hospice. Cesi, the owner, is truly outstanding--professional, timely, and incredibly compassionate. She understands family dynamics and handles everything with such respect and care, which has brought our family a great sense of peace. All of the caregivers have been incredibly kind, thorough, and always on time. But we especially want to recognize Sugar, who has been an absolute blessing. Her gentle, loving care and attention to detail are remarkable. She sends daily updates and photos, sings with our mom, and is always willing to FaceTime so our family can stay connected. It means more than we can express. I couldn't recommend this team more highly. Truly five-star care. Sincerely, Shari Abdalla

Excellent home care given after my husbands surgery. Regina coordinated everything and was always…read moreavailable if we had questions or concerns. Julie and Anjelica were absolute angels and took wonderful care of him during the nights so I could rest. They definitely played a big part in his recovery!