What a blessing Evan of Big Mike's Appliance Repair is! My water dispenser quit working, and Evan…read morewas able to diagnose the issue and repair it. I don't think I've ever had a repair take so little time to resolve. Evan is professional, personable, timely and obviously knowledgeable about his profession. Although no one wants to pay for repairs, I have to say Evan's fee was reasonable. I would definitely recommend Evan and Big Mike's Appliance Repair.

Excellent service! We love Evan, he shows up, he's in, he's out, things are fixed and when the odd…read morething happens and something isn't fixed all the way, he comes back!! Professional and did I mention, quick? The value is there especially with prices of appliances so high now, and a lot of them are junk.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.

Doesn't call you back. Left a few messages and not even a peep from Vic. No bueno in my book.read more

We have used Vic's two times now. The first time, he was able to fix our refrigerator for $250…read moreafter another company had misdiagnosed the problem and wanted $1700 for a new compressor. Vic found the actual problem was not the compressor, but something much less expensive. Over a year later, the fridge still works great. The second time, he fixed our dryer. He quickly diagnosed the problem and not only fixed it, but thoroughly cleaned it, as well. Vic is honest and reasonably priced. Highly recommend!

Technician was knowledgeable. Arrived on time that was indicated. I am very pleased with the…read moreoutcome of this job

I called on 12/30/2022 and they came the same day. Waited for the parts until 1/02/2023 and now my…read moreoven is fixed. In 4 days !! Thanks to the technician Victor, courteous and professional knowledgeable. Ok

This is a follow-up to my previous comment. I have texted, called, and tried to reach Victor to let…read morehim know the repair person who came out did a complete diagnostic service. He told me the washing machine you sold me is defective. The mother board is the problem as to why it won't fill up and the sensors are not working. I paid you for this washing machine and now it is useless. I've had to purchase a new one since you won't respond to my texts, calls and have taken advantage of a senior citizen who trusted you. Please be aware when using this service. They are not reliable, trustworthy, and won't sell you a working product.

Victor was freaking amazing!!!! Diagnosed the problem over the phone and it was exactly that. Came…read moreby knocked it out and didn't try to beat me over the head with the price. Will definitely do business again!!!

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!