The people in 124 unit is noisy and all these people and girls coming in and out all nightread more

I lived there for two years, during which they cycled through seven maintenance employees--yes,…read moreseven--and not one of them was ever consistently on the property. My work orders were routinely marked as completed, yet nothing was ever actually fixed. When I brought this up to the assistant manager, Patsy, she always acted surprised, as if she had no idea why the requests were closed without being addressed. At one point, I had multiple leaks in my living room ceiling. It took them three weeks just to patch the holes in the roof. Meanwhile, mold began to grow in several spots on the ceiling. I'm not claiming it was black mold, but it was definitely mold. I submitted several work orders about it, and each time Patsy and whoever was handling maintenance at the time would promise to bring in a contractor--but that never happened. I ended up living with that mold for over a year. And that's not even mentioning the roach infestation and the rats. Ask the other residents. They don't speak out for fear of eviction or non-renewal. They cannot find anything else affordable. Most residents stay silent because they simply can't afford to move anywhere else. It's heartbreaking. Shame on the management company and the owners for allowing people to live in such conditions--and for being dishonest about move-out costs. Shame on the owners and management company for making people live like that.

Unsafe Conditions & Ignored Health Emergency I have been a…read morepaying tenant at Regatta Bay, and my experience has been devastating. My apartment has visible mold, confirmed by their own inspector, yet management refuses to relocate me or provide a safe living environment . I have become extremely sick -- constant headaches, breathing issues, fatigue -- and I've lost work because of it. Instead of helping, they've dragged out the process, ignored my urgent emails, and even told me to complete a move-out cleaning checklist in a mold-infested apartment. I have nowhere to go, and my health is getting worse every day. This is not how you treat human beings. Future renters, please be aware -- once you sign a lease here, if there's a serious health hazard, you may be left on your own to suffer.

Do NOT move here unless you want a family of 6-7 in a 1 bedroom above you and management does…read morenothing about it. Do NOT move here unless you want bags of cocaine at your front door and management tells you your stupid "it's baking powder". Do NOT move here unless you want to be welcomed to dog shit at your front door. Do NOT move here if you are wanting any kind of peace and quiet. They rob you for your money, pay for pest control every month but yet have roaches everywhere. HOLD INFORMATION FROM YOU ABOUT BLACK MOLD!!!! Oh and don't forget the DOUBLE charge for trash, (valet AND the DUMPSTER, that's right. The DUMPSTER!!!) BUT if you enjoy FALSE advertising, then sure they have a "free gym membership" and yes they charge you for a gym. YES it's a "gated community" but keep it open to the public for cars to get broken into too. IF you love neighbors that have a family of 6-7 people in a 1 bedroom! (MIND YOU) Then sure this is the place to live. IF you LOVE people who sound like they are having football practice from 2am-5am and management does nothing then this is the place for you! IF you love that some people are living literally rent free for months at a time but your rent is higher then most to make up the difference, then this is the place for you. DO NOT LIVE HERE!!!

I've lived at VBTB for almost 6 years and have loved my time here. Unfortunately, life has me…read moretaking another path and I have to leave this community in a couple months. Going to be a sad time packing and leaving! Its quiet, neighbors looks out for each other, and the office staff are not only helpful but go above and beyond to make you feel welcome. Every time I go in, they know my name and my unit number and I swear I've never been a nuisance so its awesome to feel known! I'll be recommending this community to others when they're looking for an awesome place to live!

Great place at a reasonable price. Front office is very friendly and helpful. Apartments are well…read moretaken care of , fresh paint and new carpets. Pool is well cared for and surrounding property too. Lets not forget the maintenance guys, super responsive and helpful.

We rented here before when we first arrived in Texas and we enjoyed living here. Highly recommend!…read more Levi is super helpful in the application process and made it a smooth process. Being right on the water is relaxing. They have a courtyard that is pretty and relaxing with grills and benches. There is a pool, exercise room and more tables and benches right there on the water. The only negative is that the parking is super tight.

Management is constantly changing. Little to no communication with tenants…read more A lot of new tenants who blare music and constantly smoke marijuana.

Don't move here! GOOGLE won't allow me to upload the photos of the filthy elevator and how I almost…read moreslipped, so perhaps, I will get a tech individual to assist me. My aartment has been infiltrated with gnats, ants, and roaches, and I moved in a few days prior to September 2025. I am now escalating this to Harris County Environmental Public Health / Neighborhood Nuisance, in addition to the Texas Department of State Health Services's Public Health Sanitation. The so-called General Manager, Stephanie Sellars, is a complete joke. I almost slipped on trash in the hallway in front of my own doorstep due to the filthy neighbors. They do nothing to adhere to their own lease agreement. Perhaps, enforcing this in court will be my the next steps. I have photographs to substantiate each statement. It's ridiculous. It's mentally draining, and it's time a court steps in because taking my time out of the day when I finally decide to address the same issues over and over takes its toll, and they should be liable. AND it only looks clean in the hallways due to my ONGOING COMPLAINTS that I should not be subjected to, which takes away from working from home. I walk into this FILTH daily.

We needed maintenance done... and Bobby was a pro. Very knowledgeable... outgoing. fixed…read moreeverything super-fast and efficient. And this was actually the second time we needed maintenance. The first time was just the same. next time we need maintenance... I'm gonna say "send Bobby"

I chose this property because it was presented as a "luxury" community, but unfortunately my…read moreexperience has been very different. One of my primary concerns has been privacy. Residents are required to sign an agreement permitting pest control to enter units without prior notice due to ongoing building-wide roach and rodent treatment. While I understand the need to address pest issues, unexpected entry into occupied apartments can feel invasive. A neighbor shared that she once exited the shower to find a pest control worker already inside her unit, which understandably caused distress as she was only wearing her towel. The pest situation itself appears to be ongoing. Although treatments are performed, the issue does not seem fully resolved. I have personally heard activity inside the walls at night, which has been unsettling. Safety and communication have also been concerns. There is a noticeable police presence on the property at times. In one instance, police vehicles were blocking my assigned parking space, and that caused confusion and led to my vehicle being towed when I parked mistakenly in the wrong parking space. This resulted in a $500 expense that could have been avoided with better coordination and understanding among residents. Additionally, there was a serious incident involving gunfire inside one of the units. Residents were not proactively notified afterward, which was disappointing and felt like they were purposely keeping that information from us to not break lease sooner for feeling extremely unsafe. Communications involving safety is essential for maintaining trust in a community. The current management and front office staff have not demonstrated the level of professionalism or responsiveness I would expect from a property that markets itself as luxury. The atmosphere overall feels inconsistent with that branding. I believe transparency and improved communication would go a long way in rebuilding confidence. Prospective tenants should visit in person, ask detailed questions, and carefully review policies before SIGNING A LEASE. There's dog feces all over Tweakwood and nothing can be done to stop it.

Lived there for a year and all was good until potheads kept smoking indoors and it would bleed over…read moreinto my apartment. I complained numerous times and even pinpointed the apartments it was coming from. Staff would give them a warning but would keep happening. There were two nights when it was so bad I had to go sleep in my vehicle. I gave my notice to vacate and was told one amount to pay then when I went to pay I would get a different number. Paige in the office tried billing me over $1500 after I moved and when confronted she tried to guilt me and talk to me like I was stupid. The head manager then adjusted it down to where it needed to be and I paid it in full. I get it that the utilities are ONE MONTH behind in billing which I paid in March but in April I get a "final statement" saying I owe another $400+. Including rent and MORE utilities. If you do business with these people beware because they will nickel and dime you. I called and spoke to Judy and she gave me more bs as to why I owed them still. They are NEVER upfront or honest on anything. Get everything in writing!! Other reviews are saying that nobody cleans up after their pets and the walkways become slip n slides every time it rains these are all true as well. Avoid at all costs.

Alex has got to be one of the most helpful and patient leasing agents I have experienced in a long…read moretime. I was having trouble with my new gift card and Alex saved the day. He definitely goes out of his way to make sure the residents are taken care of.

Honestly if I could I would give this service a -1, I have been trying to get someone to talk to me…read morebut no one has and everytime someone does answer they tell me that they will call tomorrow never happens it's always me reaching out you would think they want to make a sell but nope I wouldn't recommend unless they fire the lease office people and hire people who actually want to sell

I'm very sad to have to make this review. We were super excited to move into here on June 17, 2024…read more The view is so beautiful! We have a waterfront and it's so peaceful to look at. Since the day we moved in we have had nothing but problems being here. We've put many work orders in for everything that has been wrong here currently as I make this post our AC has been out for 2 days!!!! It hasn't worked properly since we moved in, but it's been completely out for the past 2 days. Tomorrow (08/23/2024) will make 3 days!!! Last week they told us they have a brand new unit for us and said they'll be out tomorrow to put it in, tomorrow never comes with them... we are sitting in an apartment that is 80-82. We've had corporate come out to take pictures of everything and the manager come out Brittany. Our ac has been running straight for 2 days. I've begged them to bring us an AC unit yesterday. They gave it to us right before they closed without the hose to run the water outside so I had no way to contact them to let them know about the hose until today. so currently our bedroom carpet is soaked with a little AC unit that doesn't even cool the bedroom down because it's so hot in here. Mind you we're in triple digit temperatures. They come out to try to fix things, but never fix it and they put the work order in as complete. We have 3 kids that live with us and one of my kids has health problems. we can no longer stay in the apartment due to it being extremely hot so having to go stay with my husband's mother. we keep asking them why they haven't put our new until in, but now they're telling us they don't have a unit for us... they keep sending the same maintenance guy Juan out to try and see what's going on, but he says it's fixed, but obviously it's not fixed. He doesn't know what he's doing. He also tried to come out and just wipe the mold with bleach. Which grew back the next day. We've had mold in the apartment since we moved in that they barely fixed last week. The AC is steadily leaking water out of all the vents in the apartment. Don't get me wrong. The ladies in the office are extremely nice and the people that live here on property are also very nice, but it just doesn't justify what has been going on. This is our first time living in Seabrook and definitely the worst experience I've ever had with any apartment!!!! This place is a joke. It's a nightmare. Brittany doesn't care about you or your family. She's never in the office to speak to her. About what's going on. She gets upset when you go above her head. So she'll find lease violations to start handing out. They also like to snoop on your Facebook. I got told by other residents about this. And these reviews on here are made by the office ladies and their families that don't live there. There's a video here that you will hear arching in our breaker box. It literally sounds like someone is frying chicken in there while half of our house loses electricity when this happens. You will then start smelling it burning. It will even smell like fish. The fire department has been out three times and would shut power off to our unit and tell us to leave until they fixed it. The apartments "fix" was to only change the breaker. We moved out on 9/20/2024 (Broke our lease) lasted 3 months 4 days. I've already lost one child. I'm not gonna live somewhere and have to worry about this place catching fire because they don't wanna fix things properly. That breaker box was in our children's bedroom. I could keep going with these apartments. So my best advice to anyone DON'T move here! Building 8 Apartment #808 Sincerely, Jessica Reed

Lots of renovations and beautiful view of the lake Granite…read morecounter tops and some units have wood flooring, the pool over looks the lake too and the gym is nice and the resident center/ club house They renovated it and it's so pretty!!

Very well maintained, modern apartments, maintenance staff are on site all day, Monday to Friday,…read moreany issues are dealt with immediately by them. The grounds are immaculate and I have never seen trash or unsightly, overgrown shrubs. Flowers and grass are tended to and make the environment a cut above. The pool area is beautiful and always clean. Office staff are professional, yet extremely polite, nothing is ever too much trouble for the staff here.

The staff members have a level of professionalism that goes beyond words. The grounds, the…read moreapartment home, and the clubhouse are sensational! And to top it off, they immediately make you feel like family. Can't wait to finally move in!