I've been coming to Infinity laser spa for the last year, and I have to say it is one of the best experiences I've had with a beauty clinic. The staff is very accommodating, from scheduling to the service, the staff provides efficiency, care, and comfort. I just finished doing my legs with them in march, and I have had absolutely no regrowth since then. I'm looking forward to getting more treatments with them, and I highly recommend this place for anybody who's interested in getting laser. Do it! read more

I have been coming here for laser hair removal for almost 8 months and I am very satisfied. This is the most painless laser that I have experienced in the city. I used to go to Deify laser and it was the old pulsating laser that was very uncomfortable. Infinity is also clean and the equipment looks new. Overall, i love coming here. I have few more sessions to go. read more

Five stars for safe COVID operations! I was so pleased the office was safely spaced and sanitized. Such a clean and welcoming place. I arrived 10 minutes before my apt and they took me right away. I was out the door within 15 mins! The technician was kind and informative. It was my first laser hair removal session ever so I didn't know what to expect. She explained the process and pain well and it hurt less than I thought. Pleasantly surprised with the whole process! I found Infinity on Groupon and purchased the 1 large and 2 small areas for one year. I'll update my review as I go in for more sessions. So far, I'm pleased and look forward to returning. read more

I've used laser before and have switched around to a few places due to bad service, bad machines, closings or just too expensive. I tried out infinity spa because of a Groupon deal, and tried it out. My first technician was ok, but i was wowed by the machine. Painless! The most you feel is a stronger heat pad type of feeling against your skin, but it's quick and doesn't leave you needing a drink. After the first technician, I thankfully got Amrita who is a dear. She's helpful at explaining what is going on, what to expect and different techniques other spas use. She's certified in various spa related things (i'm so technical, I know), but it feeds into making you feel reassured you know what she's doing. Besides that, she's super friendly and sweet! Btwn her and the tech, this is a pretty solid spot, even though it's fairly far for me. The front desk is also staffed with really nice people, who have accommodated my appointment shifts. If you've ever read any of my reviews, you'll know that I'm a stickler for service. read more

Came in for fractional CO2 resurfacing. Clean waiting room, bathroom and procedure room. Appointment started on time and my laser technician was knowledgable and able to answer all of my questions. read more

I have been going to Infinity Laser Spa for a little bit over a year to cut the body hair, and I leave satisfied at each session. FACILITY The spa is on the second floor. There's no elevator. The reception area is large with comfy chairs. The bathroom is spotless and small, which is typical in Manhattan. The room where the laser hair removal takes place is small. There's a bed to lay on, a table where the materials are, the laser machine, and a chair to place one's belongings. It's very clean and a bit chilly. The decor is minimal and modern with a white and black color scheme (very New York chic). STAFF Reception is super friendly and accommodating. They're not snooty at all. Instead they greet me with a smile and my name at every session. The laser professionals are pros at their service. They ensure that I'm comfortable throughout the session. They're professional. They don't ask personal questions. It seems that they're intent on doing a good job and not knowing my business. SESSION If necessary, you disrobe any body parts that will be lasered and you lay on the table. The professional offers a pair of safety googles. You can see them in one of the photos posted here. Then they slather a cold gel on your skin and pass the laser. That's it! Easy peasy. TIPS Make sure to shave prior to ensure a painless results. Otherwise, the laser burns the hair and you'll feel it trust me. read more

Had my very first laser experience today and it was great! The girls at Infinity are very friendly and Liz, my laser tech, was amazing- Very informative and gentle with her work. The only thing I'm disappointed in is the Groupon I purchased for this place doesn't give the most detailed information on what is considered a "large" or "small" laser area. When I called the spa to book my first visit and specified it was a Groupon, the receptionist also didn't clarify certain things. My only tip if purchasing a package directly with the spa, or with Groupon, is making sure you ask as many questions as possible to assure you get exactly what you're paying for. Regardless of my my complaint, their prices are doable and worth the money. Laser definitely beats the monthly waxes. Thanks Infinity! read more

I come here based on a living social deal and so far, its okay. I come every 6-8 weeks and my hair growth has been minimized. So it works. The first lady I had was great. I miss her. The other lady is nice. Make sure you know what level she uses on you. They start on level 5 which can be a little too high on you. So be proactive and ask for lower if needed. read more

Meghan did my side burn and Brazilian. It was my first time and she made me feel very comfortable & safe. Good location, clean service, and friendly staff and aestheticians. Highly recommend! read more

Found them on a Groupon. Very nice and professional. Just be sure to schedule way ahead of time they are always booked

There should be a 10 star review because infinity spa has exceeded my expectations. I have to say that they by far the best laser hair removal place out there. I have felt so comfortable with the service and personnel. The laser is pain free, something which I was initially scared of. I literally saw results after my first session. I started off with Brazilian (which is wayyy better than waxing... I can't believe I went this long without getting laser) after I saw the results I quickly decided I wanted my whole body to be hair free! I strongly suggest to go with the full body package! I can't wait for the summer to show off my hair free body! Finally saying goodbye to shaving, waxing, and tweezing!!! read more

Infinity Laser Spa - Yayyyy getting my laser done! - Skin Care Near Me - New York, New York

It's my second time here after getting a really great deal for 8 sessions! People at the desk are nice and helpful. Anastasia was definitely so sweet helping me reschedule an appointment. The place is simple and clean. The waiting area is quite comfortable and the waiting time for your appointment is perhaps 5 minutes on my first and on my second visit I was seen right away. Please keep in mind I was on time for both appointments which minimizes wait time in most places. The rooms are clean and the technicians all seem nice but my go to is Jasmine! She is amazing and she really gets every inch! She also gives a nice massage with a cooling application to ease any discomfort I may have felt. I recommend her and she is there Monday, Thursday and Friday. Keep in mind that like many places there is a $30.00 cancellation fee if it is not done within 24 hours and make sure that you are prepared for your procedure or else you can be charged accordingly. I recommend this place for anyone looking into it and it's definitely worth the try! I had amazing results after my first session! You won't regret it! read more

Infinity Laser Spa - Waiting area comfortable and clean! - Skin Care Near Me - New York, New York

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I am sad to say that while the staff is pleasant and the facility is very clean, I have not achieved the results I was hoping for. After a full year of treatment (8 sessions) my hair grew back almost immediately after regular visits to the spa. I had let Infinity Laser Spa know and they so kindly offered me two complimentary sessions. That said, I have now had 10 sessions total and it is pretty much as if I never got lasered at all. I still need to shave regularly. I have not changed my diet or regimen, so that is not the cause of hair growth. Kind of bummed! read more

I saw a deal on Groupon where they will take care of one big area and one small area for $199. When I went to check out the prices on their website, I was shocked at how expensive it was. So I definitely took advantage of the deal! The place is surprisingly spacious for something located in Midtown. It's located on the second floor with big signs, so you won't miss it! It's super clean and bright. There are multiple rooms, not too sure how many, since I never got the chance to explore the entire place. You make an appointment, sit down on their comfy chairs, and wait for a technician to free up and call your name. Much like a doctor's office. I'm sure you can request for a specific technician if you wanted. The deal says unlimited sessions for one year, but in reality, you really only get 5-6 sessions since you have to wait a certain amount of time before the next session, usually 6 weeks in between. I chose my armpit as the small area and bikini as the big area. I'm not going to lie, it hurts! It's more of a burning sensation though, and since it involves such sensitive areas, I ask them to take it slow every time. And they're super understanding about it. After the first session, I already saw a difference. Hair was growing in much thinner than before. I've been to four sessions already and barely have any hair left. Beauty hurts right? I've already recommended friends to try out this place and they all love it. But I don't think I can ever afford it if it wasn't for the deal. They do have random promotions here and there and would try to convince you to buy it. It seems like they're still on Groupon, try them out! read more

Infinity laser has legit been a life saver. I purchased a Groupon for unlimited sessions for a year and they've been the best!! Each session has provided better results!! The staff is awesome and they take safe measures and practices against COVID. read more

The aesthetician was super informative and kind. The treatment went very well as well. Will be back and recommend!

So it's been about 5 weeks since my appointment and I am impressed with the results! At first I didn't see any change, but within 7-12 days (not sure exactly) my underarms hair just started to disappear up to the point when one day I came out of the shower and realized that about 30% of hair is gone! However it states on their website that one session reduces about 18% of hair. So far the results are exceeding my expectations. Looking forward to seeing the results after my second appointment. read more

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I'm approaching a year of treatments and am really pleased. I have seen a 75-90% reduction in hair growth. The facilities are great and this place is particularly attentive to trouble spots. Now I Have seen a few different techs on account of my schedule (I am not consistent enough to see the same person at the same time) yet each tech always checks in about results, sensitive areas and comfort levels which I really appreciate. Now scheduling can be is tricky at times but Infinity is A) super patient with me particularly the front desk staff, B) they now have extended weekend hours and C) they've even magically expanded their operation with a third room. In terms of treatments, while my appointments were spaced out in 6 week intervals this worked for me on account of my sensitive skin (rosacea, eczema, etc.) so in all I can't complain. For those wanting more aggressive intervals, say every four weeks or so, that's definitely something to work out with Infinity directly and perhaps in advance of any discount/voucher purchases. In all, I'm extremely happy with the results, the facilities themselves are great and I knock out an appointment in a single lunch hour which makes it easy. If you're looking to explore laser options then this is a good place to come to. Definitely recommend! read more

Infinity Laser Spa - Skin Care Near Me - New York, New York

Convenient location with great staff. There's barely any wait time and typically rooms you in less than 5 minutes. Victoria, my laser tech, is extremely professional and skilled at her job. She always makes the procedure quick and painless. read more

Had my first session and it was alright I did have some burning during the process but quickly let my technician know it burned and she'd try her best to give me a rest, but it was still extremely hot which I'm guessing happens when left in one spot for too long After reading other reviews about so many girls who got burns with some bad technicians, I hope this place is making sure to train all employees well since now I'm pretty nervous to go back read more

Love this place, clean - flexible, great technicians, efficient booking system; good communication - excellent results + continuous specials. Will continue to go here read more

I have used Meaghan. She is very knowledgeable and professional. She takes you step by step everything she is doing. I would definitely go back and use Meaghan again. Great experience read more

SCAM offering at Infinity Laser Spa with HIGHLY INAPPROPRIATE TOUCHING as the technician tried to upsell additional $350 that was listed as included in the treatment! Bought a large and small area that was listed to be redeemed as a brazilian (as listed on groupon and discussed via phone with Infinity Laser Spa directly). Once I arrived, the technician had me remove my clothes and lay in a butterfly. She covered me in gel then told me they would only do a partial brazilian unless I paid an additional $350 to include the small side area ("external bikini" included in the brazilian) -- now that I was naked, covered in gel, and it would be difficult to leave. She continuously rubbed around the area that would be included and excluded (literally between my legs). When I tried to close my legs to have this conversation (fully naked, in butterfly position), she pulled my legs open again. How horrifying to be having this customer service conversation while fully exposed and being touched by the individual who is doing the treatment, simply to try to charge me an additional $350 for the full treatment that had already been promised to me. I will never be going back to this establishment, and would encourage others to go elsewhere (e.g., LaserAway that has similar prices, and does the full brazilian from Groupon as promised). read more

Great value for laser! I used a groupon and have continued to come back. They are always fast, efficient and accommodating. Very clean and pleasant experience! read more

I completed a full year of hair removal on my face here, and waited to leave this review so that I could get a good look at any changes. I have pretty light skin and dark hair, so I was really expecting a much bigger difference. I'm so disappointed at how much time I wasted coming in for painful sessions to have absolutely no lasting impact on my facial hair growth patterns. I had extremely inconsistent technicians (every one gave completely different instructions for preparing for visits and aftercare). When I requested a specific tech I'd had before (she seemed much more experienced than the others), the front desk would confirm I would get them, and would be seen by someone else. I understand that hair removal isn't 100% guaranteed but this was an absolute waste of time and money. I've been going to a different facility in the area and have seen much better results. Please don't make the same mistake I did. read more

Highly recommended! Great Laser removal service, the location is clean and the Technicians are knowledgable and friendly.

First time with Infinity for laser hair removal on my underarms and Brazilian. Clean, looks exactly like the photos. Following Covid protocols, no complaints regarding cleanliness. Front desk girls were pleasant. Had Stacy as my technician. She was quick and efficient. Not a talker, but that doesn't bother me. She explained everything really simple and was patient. I was in and out. No lie, had to take about 10 minutes for both areas. Ok for those wondering about how it feels.... hmm, I'd say wayyyyy less painful than waxing. At most it feels like a little zap in some areas, and the zap is over so fast it's like "oh, that's it". It can get a little warm, but not a burn. She applied a good amount of gel which I personally appreciated. I don't know why I didn't start this sooner. I minused 1 star because I thought they get a little more in the booty for the Brazilian. read more

I found this place through a friend who referred it for the Brazilian package and it's great! I saw results early on and everyone there is very nice and accommodating. Also helps that they're right next to the path train (I come in from NJ). read more

Super hygienic place and the laser actually works. The staff is amazing I love it there. read more

This is the best value for laser hair removal in the city! Their staff is so knowledgeable and kind. They just got new machines too that are the top of the line! In and out in 5 minutes! read more

I love going here Angela is great, they are always so communicative and willing to adapt to my quick schedule changes!

If I could give 10 stars I would Im so impressed by this Establishment, the receptionists are so friendy and professional. Monica and Oksana have been my technicians, absolutely amazing .The laser treatments used are high tech and the results are fanastic. I totally recommend infinity laser spa read more

The actual laser is great and works. Receptionist are nice but once they check you in they totally ignore you. The welcome smile is gone. The tech are not welcoming and don't look happy. They provide the service and sometimes don't even look at you when you are done. They turn around, clean the equipment and tell you to return in 6 weeks. Staff needs to be more pleasant. read more

IF YOU ARE READING THIS GO BOOK YOUR APPOINTMENT NOW!! Just left this amazing Laser Spa and I really was blown away by their Sopranoice system and their customer service. I had a Groupon but they did not treat me any differently. 1. Girl in the front was so sweet and accomodating! 2. My technician Lucy explained everything to me which made me feel so comfortable. I didnt feel rushed and I felt like she really took her time and was detailed oriented in her work! 3. The place is clean and modern. 4. I felt NO PAIN. I have done laser hair removal before and had to grit my teeth from time to time. Today? I almost fell asleep bc it felt pain free. Just a bit of heat and pinching but nothing anyone can't handle. Just wow! I left there almost skipping. So happy with the services and I cant wait to see the results. I had a 10 AM appointment (when they open) and was out of there in 20 minutes. STILL LOVE THIS PLACE!! Just did a session with Stacey and the Katya in the front was awesome! Call early to book for after 5 for the best!!! read more

Very professional and nice. It is very clean and always done in a timely manner. Would recommend.

I was super hesitant to write a review, because I have been burned (no pun intended), but laser places in the past, but so far this place is amazing. My story is that I went to a place that I did a package for a year for and saw little results. I was super bummed, but was determined to find a spot and give laser another chance. I found this place on Yelp and love it. I purchased the unlimited package for a year and it's been two times and already feel like this place rocks. It's clean, nice and the people are friendly but also the results are what is important and they are there. It does hurt a bit more than when I did my last laser, but that's what it is supposed to be like, so I am very pleased. The reason I didn't do 5-stars is because my friend is doing extended bikini on the package, so I bought it to do that and was told I couldn't, so I thought this was weird. Also, they don't really even do much of the bikini, and I know every place is different, but I'm already foreseeing having to do my bikini/extended again. Other than that, would recommend this place, for sure! read more

I found a good Groupon deal for laser hair removal on a small and large area for a year here. I've visited multiple times since I started going last summer and I'm satisfied with the service and results I've received thus far. Booking online and after each appointment is quick and straightforward. You want to book at least a month in advance since they tend to get very busy. Your experience varies depending on your technician. Most of the time, I've had good experiences with the technicians as they're friendly, attentive and patient. I had my upper lip and brazilian done, so these areas are extra sensitive. Communicating the pain level to your technician is very important throughout the session. What I find really helpful is to ask your technician to take breaks when the pain grows unbearable. I had one occasion where my technician didn't seem as careful and rushed the procedure, so it's good to make note of which technicians you've had or like. When I first started going, may appointments would vary from weekday evenings to weekend afternoons. The wait usually wasn't bad, maybe 5 minutes max if any wait at all. But on my last 2 visits, it was especially busy so the wait was much longer. On my most recent visit, about 6-7 people were ahead of me when I arrived 10 minutes earlier to my appointment as recommended. I ended up waiting an additional 15-20 minutes after my appointment began, so that was a bit irritating, since they were running very behind. Overall I've liked my experiences here and have seen the hair in these areas diminish greatly after each session. The pain grows more tolerable the more I've gone too. Just make sure to shave as closely to the skin the night before and follow their care instructions following each session. read more

After just one session I saw great results. My hair started growing back a lot slower and I can't wait to finish my sessions, i have a few left. read more

I bought a Groupon package for laser hair removal. This came with eight sessions. I am fair skinned with dark hair and it absolutely didn't work. They were courteous and professional that's why I don't give them one star, but whatever technology they used did not do anything for me except cause extreme pain. No difference in hair density or shaving frequency. I would not recommend them. read more

Today was my first visit after buying a Year's worth Groupon for 1 large area and 2 small areas. The location is easy to find, the entrance is right by the 7-eleven and the elevator takes you straight into the office. Checking in was easy and simple, the waiting room has 3 couches and it was clean, neat and also very busy! I was called into the room by the tech within 10 minutes and my appointment lasted a little less than 15 minutes for a Brazilian, upper lip, and underarms. During my session the tech, Tatiana, was very informative and professional. She mentioned the Brazilian laser area did not include past the bikini line or anywhere in the inner thighs and told me the price of buying 6 new sessions. She convinced me to get the bikini package as well and added that during my session all within 13-15 min. So I ended up getting laser on 2 large & 2 small areas. I ended up paying about $600 extra at my first appointment, so I'm really hoping today's quick service is effective! I'll definitely be back for the rest of my laser treatments and the welcoming atmosphere here. I also liked that I was able to add tip on the credit card! read more