I would recommend InGold Funeral & Cremation 10,000 times over and over again. Losing my brother has been the hardest thing I've ever experienced and it still is. But from the very first conversation consult with InGold, they have been nothing short of amazing. I worked with a representative named Melonie, who was so pleasant from beginning to end. From the moment she and Andrew came to pick up my brother, the way they treated my family was remarkable. They were professional, accommodating, patient and you could feel their calmness in the middle of our heartbreak. They treated my brother's body with such dignity and care. At my appointment today, Melonie was incredibly knowledgeable and compassionate. She made sure nothing felt rushed. She allowed us to take our time, ask questions, and truly process the decisions we were making. When we didn't fully understand something, she provided examples and visuals to help guide us. She even gave us a tour of the funeral home, which is absolutely beautiful. This process is not easy by any means. But I am so grateful we chose this funeral home. Melonie has been a blessing, and Andrew is professional, caring, and truly amazing. If anyone reading this review is looking for a place where your loved one will be treated with dignity and your family will be cared for with compassion this is where you want to go. They don't just care for your loved one; they care for you too. read more

We recently held a viewing and funeral and have to thank and give a kudos to the entire team who supported us this last weekend. From planning with Melissa to updates from Andrew, we were given a very thorough and pleasant experience. We were inexperienced and recently experienced a very tragic loss, but Ingold was clear and transparent in their process and provided a lot of clarity for us. In preparation, we selected and requested a video and memorial folders as well as a candle. This required us to prepare the photos in advance and upload into a site, in which, Ingold did the rest and had it fully prepared for our event. As far as transferring our loved one, we were informed when they arrived. We also provided a picture of what we envisioned for our loved one and it was exactly how we wished. On the day of the viewing, we had Salvador and Sabrina, who went above and beyond for us. They respected all of our decisions and were more than welcoming and generous to our guests. We experienced a slight issue with audio because we had a newer iPad, but we immediately found a workaround for the music. If you have a usb-c Apple device, bring a converter so it can be played through their system. We chose an evening viewing and opted for the private time from 5 PM - 6 PM and the viewing to take place until 9 PM. We also had items we wished to be given to guests and Salvador and Sabrina made sure to provide to guests. For the funeral, we chose 10 AM - 1 PM, we had Ana, Salvador, and Christina, who all were very helpful and generous. They checked in with us regularly and ensured everything was going well while providing us the space and time to mourn our loved one. We chose to have the afterpass in the reception area and it fit our 50+ guests, which provided enough time and space to eat and socialize. Overall, it was a very good experience and we are absolutely thankful. As far as price, we felt it was within accordance of the value and received compliments from our guests about the whole experience being very well organized and planned. read more

The staff were amazing with helping us plan and make decisions as well as being so attentive to my family as we held my Dad's services at the facility. Andrew and Melissa were amazing in making sure all our wishes were honored for my Dad and his services. The entire staff were amazing with the attentiveness and with their help even continuing to the next day after the viewing services with bringing my Dad to the church for his funeral mass. Andrew was great in making sure he personally handled my Dad's care and Melissa was great with confirming how things would look for the services and details for things. Overall, great service and staff! read more

Losing someone so suddenly puts families at a greater risk of being taken advantage of at such a vulnerable moment, but Anna at Ingold was the best. We appreciated the fact that she never pushed any services that we didn't ask for, as our father was very minimalistic. He had previously spoken to us, his daughters, about what he wanted, and Anna honored that. Everything was handled in a timely manner, and she always kept us updated about any updates during the process. We received his ashes way sooner than we expected. We highly recommend her services. read more

We had a great experience here. I will always think back on my dad's celebration of life with great memories at Ingold. Andrew helped us and made us all feel so welcome and at home from start to finish. We are very grateful for the the great experience we had at Ingold. I work in the Hospice field and would highly recommend Ingold to any family I help go though this difficult process. And the flowers Andrew provided were top notch quality and worth the price. The urn was beautiful and the officiant he got for us was professional, experienced and genuinely caring. We had difficulties along the way with the death causes being rejected but they are on it and communicate every step of the way. Thanks again for everything. We appreciate all of you. read more

Ingold Funeral & Cremation - The chapel area - Funeral Services & Cemeteries Near Me - Fontana, California

Losing a loved one is one of the hardest things to bare in life. Andrew, Mike, and the ladies made this day so much easier and they did an amazing job guiding us in all our decisions. Andrew made us feel like our loved one was the only one he was dealing with even though we are faced with so much devastation at this time in our country. After the services they were in no rush and allowed us as much time as we needed to spend with our mother. The staff walked us out to our car, made sure we had everything we needed and all together just showed so much love and compassion. They made celebrating my mother's life that much easier. read more

The whole staff went above and beyond. They took good care of my son. They never pushed me into buying unnecessary items. Their prices are very budget friendly. Anna Campos kept us informed of the whole process, she was very understanding and sympathetic to our needs. The facility can accommodate a large group of people, and they have plenty of parking. read more

Ingold Funeral and Cremation was a pleasure to work with. I hosted a small Covid-Friendly non-traditional Service at their facility. The faculty was helpful, friendly, accommodating, and very professional. Anna, Nancy and young man (so sorry i forgot your name) were kind, compassionate and took care of everything I asked for. The day went smoothly and allowed our family to grieve and make our peace with saying goodbye. Thank you Ingold for your services. You were all a blessing through a tragic time. Thanks again!! read more

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So unprofessional and cold hearted!!! This is so late but I found it very disturbing, disgusting!!! and disrespectful!!! that In gold funeral and cremation used our sign in list and called everyone after my pops funeral to offer their services our sign in book was never intended to be a marketing tool for them and I found this very tacky and distasteful. Just know if you use them your guest will be getting a marketing call. read more

I would like to thank Ingold Funeral and Cremation for being so kind and caring during my most difficult time, losing my beautiful daughter. Andrew the arranger was very helpful and caring, and made great suggestions, everyone loved the Rose tribute for my daughter. Lorena and Anna were also very caring and kind, they helped answer and took care of our needs. I also loved that they are bilingual. My sister was the one who made calls for me for local funerals and I'm glad she found Ingold. They really showed so much love and sympathy towards us. I greatly appreciate them more than they will ever know, they took the time to make us feel comfortable and answered all my questions. I also asked to go to the cremation of my daughter and they accommodated me, it was very hard but I'm glad I got to see my beautiful daughter one last time. Thanks again Andrew, Anna and Lorena for helping us in this most difficult time. read more

Losing a loved one is the worst thing to go through and one of the hardest parts is finding a Funeral home. Since the moment we walked into Ingold we felt this sense of comfort and peace, like home. We were greeted by Maria and staff and they treated us like family, not just another number. We felt the caring, loving support every step of the way. Maria made sure that on that day everything went as well as could be which took a lot of stress off of my plate. She was always cooperative and quick to return our calls. She was very detailed in explaining the whole cremation process so our minds felt at ease. I felt my mother was in good hands every step of the way. I would only recommend all my friends and family to Ingold. Thanks everyone at Ingold read more

Our family had the absolute greatest experiences here. I lost both of my parents within 3.5 years and we did both of their funerals at Ingold. Since it was a few years apart, the head and staff had changed but they were all equally wonderful and very caring. In our culture, funerals are not the easiest to coordinate because there are a lot of traditions and customs involved so it's normally a 3-4 day event with the final day being a necessary 24 hour service. We went in not knowing if that could be possible but they were able to accommodate that for both my parent's funerals even though it wasn't their normal hours of operation. Not just that, there were many other things/details that Ingold was accommodating of for us and made us feel at ease the entire time. I could go on and on but this might start looking like an essay lol. Bottom line, Ingold and staff are the best. They are precious I tell ya. Losing a loved one is the worst and having to coordinate funerals that were usually not the norm made me afraid of rejection and judgment, which would've completely broken our spirits. Ingold welcomed us with loving arms and comforted us throughout the entire process. They are so kind and caring. My family and I are immensely grateful for them and beyond appreciative of what they achieved for us during such hard times. Thank you so very much Ingold Funeral & Cremation!! read more

We came to Ingold for their cremation services. Christine was very professional and personable. Thank you for making it easy.

Experiencing the loss of a loved one is usually unbearable to almost anyone. The most important part is to surround yourself with people who are there to support you. From the start, Jessica gave us the support in such a professional manner in handling my Mother's funeral services. They never tried to upsell us and were very informative with any questions we had. The rest of the staff were wonderful as well. They almost seem like they are a part of your family and they speak to you in a very calm voice when directing you to the room of the wake. The facility is clean and gives a welcoming feel. I would recommend this place to my friends and family. read more

Horrible service they have no compassion for grieving families. My siblings and I lost our mom suddenly. The way certain people talk to you on the phone, instead of apologizing for they're mistakes they throw the blame back at you by saying (Jessica)"they have 18 years of experience " or (Andrew) "you signed that information was accurate so you should of caught it". I believe when you're grieving you are going to miss something, but to be so insensitive for the loss your going through and try to make the process less stressful as possible is not they're goal. I gave 1 star to Ana because she was professional but her lack of communication with us as well the staff. We had to call many times to make sure our moms information was correct and it was not. Good luck to anyone that selects them for such a precious task. I hope your experience is more memorable...because it was not for my family and I. So sad...they should not be in this business. read more

I would like to express my sincere appreciation to the staff at this exceptional funeral establishment for their professionalism, sympathy, and outstanding customer service. If I can provide them with a rating of a million stars rating than 5 stars , I would. Maria is wonderful knowledgeable, and sincere. my father's services were flawless and beautiful. Our family was very pleased with Maria's outstanding customer service. thank you from the bottom of our hearts. The Gomez family. read more

You made a difficult time easier and we couldn't be more pleased with how our Mom's service turned out. Your work on the memorial slide show brought comfort to my brothers, sisters, and I. You helped us to tell Mom's story and it was beautifully done. Thank you for the professional, respectful way you handled everything. Special thanks to Jessica, who handled our arrangements. Dolores Cain's Daughter, Janet Cain read more

Love the staff! So sweet! Jessica is a jewel and Andy was great too. Everyone was so kind and hel

I recently had a very close friend of mine pass my experience at this place was very horrible and I felt like they disrespected my friends mother very bad By rushing everyone not giving any respect towards family to have peace with their loved one that passed also the next day the lady driving the hearse took off left everyone behind ran yellow lights we had a catch up it was very disrespectful to someone that's grieving for their loved one that passed we weren't going very far And the lady couldn't at least Wait for the mother of the dead to follow them she just left her behind and didn't even wait for anyone else. She also did not seem like she was all there Forgetting to give us our gloves when we went to pull him out of the hearse it just seem very unprofessional I feel like it's Was very rude and disrespectful please think again before going to this place I feel like no one should have to go through this especially after losing someone that they loved. read more