I would like to thank Colton funeral home their entire staff was amazing! When my father passed away unexpectedly I reached out to LLuvia on a weekend and she was quick to meet me the following day which was on a Sunday. To help me prioritize everything that was needed to be able to transfer my father's body to Mexico. They handled all the paperwork from the Mexican constant part to whatever was needed to transport my father's body. Without their help this process, I would say would've been a challenging endeavor plus trying to grief at the same time, this would have been impossible for me to take care of myself. LLuvia had mention this would take two weeks for my father's body to be transferred and she was right two weeks later my father arrived to Mexico without a problem with no issues. Thank you so much for all your help during this difficult time for our family. We will definitely keep your number if this type of service is ever needed again. read more

First, I was overcharged $100 for flowers and sales tax, but transaction was later corrected after I brought it to their attention. Secondly, the hearse carrying our mother in her casket was an hour late in July weather. This one hour caused my family to lose the one hour we had planned to use to decorate the banquet room for the reception after the graveside service. All six pallbearers with black, long-sleeved tops, pants and ties were told to be at the cemetery 30 minutes before the service began, so they had to wait 90 minutes before the service actually started in hot weather! read more

Our funeral home director , Yeny Chayab, was amazing and very helpful with our passing of my brother. My brother passed so young that we simply were unprepared to deal with the funeral arrangements. Yeny was able to guide us step by step what it takes to help my brother to be interned. She made us feel welcomed and easy to help us reach the finish line. Also helped us on the payments which some don't have any means at times. Colton Funeral Home, I want to thank you to help my family with funeral services and highly recommended for your family's needs for these services. read more

Colton Funeral Home - Funeral Services & Cemeteries Near Me - Colton, California

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Muchas gracias a Colton funeral home Por los servicios para mi tío, todo fue tan bonito, los servicios muy bien, el lugar súper limpio, Rubén y Cecilia fueron también amables. Había ido a otros funerales y nunca nos habían atendido tan bien. Superaron nuestras expectativas read more

The memorial service at Colton Funeral Home on Saturday, August 23, was beautifully arranged and deeply meaningful. Special thanks to manager Lluvia Flores for her compassion, professionalism, and exceptional attention to detail. She guided us with care and kindness, making a difficult day more comforting and memorable. read more

Everyone has been completely attentive and compassionate in assisting with our loved ones.

Colton funeral home is really amazing..my mom passed away while we were in Hawaii...she passed away a day before my wedding..Colton funeral home took their time explained to me every step..and told me not to worry..my mom will be under their care...they helped us tremendously..financially and emotionally...i was so grateful that Colton funeral home was there for us..they're not only just do business or taking money away from the customers but they also care as well..not to mention every year in August they invited us to a ceremony for our love one..that's really touch our heart..I got to released a ballon that we wrote the messages to her..again thank you so much Colton funeral home for everything...you guys are truly amazing... read more

I had my Brother's services here in June and everyone has been wonderful. The latest compliment I have to say is we also had my Mother's services in October of 2022. Again everyone has been really amazing and so helpful. Durning our time of grief they all have been so understanding and so compassionate. They all have been so professional and knows you by name. They make you feel comfortable and really explain how things work. They go above and beyond to help in so many ways. I can't Thank You enough for everything you all have done for my Family. read more

This location lacks professionalism and should be shutdown. My family member's services were ill prepared and their staff never opened or closed the services, but instead remained in their office watching movies. We were unable to communicate with first priest who arrived, as he only spoke Spanish. The staff questioned the need to hold services in English to an all English speaking audience, before they finally agreed to bring in another deacon. 90 minutes later, many of our senior family members had left, when the second person arrived at 830pm. Upon arrival, he attempted to communicate in Spanish and then broken English to quickly gather information about our loved one . He pressed the family to read and conduct the services before he finally to lead prayer (which he did quite well). He rushed through the service, asked the family to gather to quietly pray over the deceased, and while praying, he exited without closing the service! Literally slipped out the side door. The staff then told our family we needed to leave immediately and transport all of our own flowers. The gross negligence and breach of contract was astounding. I can't imagine what services look like for those who are unable to advocate for themselves, as they without shame take money from the grieving. read more

My dad passed away unexpectedly last month and Colton Funeral Home was our first choice for his service since his father's service was held here 10 years ago and they provided excellent service back then and they provided excellent service this time around to. They answered all of our questions and left us with zero doubts. The entire staff was compassionate and helpful and understanding during this difficult time and took away any stress that we had. The service was very beautiful from the portrait that they made of him, to the dvd slideshow, to the flowers everything was perfect. Thank you again Colton Funeral Home for your excellent service. read more

The staff is rude and heartless. Lluvia and Velida were extremely rude and had zero consideration for our family pain. Every time we called to get info they were very rude. Once you sign and pay they have you on their hands and start treating you horrible. I will not recommend this funeral home to no-one. These people even lost my grandmother's earrings and it took over a week after she was buried to get them back. STAY AWAY RUDE AND NASTY PEOPLE!!!! read more

Thank again to Colton Funeral Home and Lluvia . I used to be part of this funeral home and not only for that I have good comments , it's my second relative whom Lluvia helps with transfers to Zacatecas , Mexico and we are always very satisfied with their services and coordination everything went very well, Within the pain my Family was very satisfied, the funeral home in Mexico also comments the same since they have worked for some years in transfer services , if the pain reaches their families , do not hesitate to contact Colton Funeral home , they not only offer transfers services to Mexico but also to other countries , burials and cremations . Family Perez said Thank you. read more

Definitely would not recommend. Disorganized and unprofessional, they only had one young lady with blue hair and a moon tattooed in the middle of her forehead greating guests and handling everything. I'm sorry, but maybe a night club or a dispensary would be a better fit for this person, not a receptionist greating our grieving family and guests at a funeral. When my wife made the arrangements she heard a loud beeping (low battery indicator) coming from a smoke detector in the chapel. This loud beeping continued over a week later during the entire service. They couldn't swap out a battery before a funeral service? Really?! We were told that the service could be broadcast over the internet for those who were unable to attend. We asked if we could bring a recorded eulogy on a flash drive prior to the service to be sure everything worked. No, we were told that we had to bring it just as the service began and they would take care of it. Well, she was unable to get the flash drive to work with their laptop (it worked fine on mine). So everyone waited until she finally got it to work, but now we were runing late so only part of it could be played. I don't blame the young lady trying to get it to work, I blame the person or people in charge for not being there to test it prior to the service. When you are dealing with a once in a lifetime event, something as important as a loved ones funeral and celebration of life, you dont want the lasting memory of that service to be like this. Find another, more respectful, and more dignified place to hold a memorial for your loved one. This is not it. read more

I am shocked and appalled by the way Colton Funeral Home handled my Grandfather's funeral. First they lose the suit he is supposed to be buried in. My grandmother had to rush around town to find a new suit. Then mid slideshow they interrupt his grieving widow to tell her the they cannot accommodate the direction of the coffin. They when proceeded to move the coffin around all in the middle of his slideshow! Wtf? They placed it there! Furthermore when they were removing the rosary from his coffin the attendant yanked the rosary and fell smacked down in to my decreased grandfather's face. My uncle had gone out to the parking lot to get something and they only let him in because "we know how important the mass is to you people". What did she mean by "you people"? Awful tacky and unprofessional. They provided my grandfather no dignity as he left this life. read more

This was the cheapest and most accommodating facility we viewed. They have a kitchen, kids room, bathrooms. They let us bring mariachi. The staff was present for us, they were involved and made the whole experience more doable. One staff member even helped me give directions to a lost family member over the phone, in Spanish, and allowed me to get back to the service. This experience made me feel that they get it and they care read more

Colton Funeral Home - Funeral Services & Cemeteries Near Me - Colton, California

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This is an updated review that involved dealing with Colton Funeral Home even though the final services were held at a sister branch in Ontario. This time Lluvia Flores took care of all the arrangements from beginning to end and till thia day she made me a special favor and delivered the death certificate personally! See this time it was my ex who passed away just before Christmas 2018 and even though he had his pre need arrangements we still had some coordination to do and made sure his last will be followed. In difficult times like this it really helps when you plan ahead and start with a personal plan to make sure all services are done the way you want while still alive. ( cremation, international travel, religious services, music, flowers, and even food can be chosen ahead of time. ) and believe me it helps and you lock in current prices no matter when you need them they will be honored. This company has other locations thru out LA County and in Mexico so when the situation arrives you can make changes according to where you live. They took care of all our needs religious and even flowers were a reasonable price. Most of the family lived far and Lluvia waited after hours so she can meet with his sons. And I can spend more time with my 9 yr old son who lost his father read more

Colton Funeral Home - Memorial cards done beautifully from the staff at Colton Funeral Home. - Funeral Services & Cemeteries Near Me - Colton, California

In a time of need Lluvia at Colton Funeral Home took care of my father's remains. She had an open communication at all times, was sensitive to our needs and was available. Thank you for all your help. read more

During covid everyone was stressed out, But being a place of business that deals with family who just lost a loved one. They need more training on how to talk and answer the phone. The receptionist talked to me as if my loved one was a piece of luggage. They need training on ethics and compassion. Not just them being unprofessional but they didn't talk about hidden fees and didn't explain weekends is an extra cost. then the motorcycle escort never showed up to the church. Everything about how they treated us was bad. The only good experience was the initial first day when they got our business. read more

When my dear Mother passed away and I had to start looking for a mortuary it was a nightmare until I found Colton Funeral Home. From the beginning Velida and Lluvia were very kind and respectful in helping me to find the best plan for my mom. After our first conversation I called them several times to work out the details and they always responded promptly and courteously. I'm very pleased with their professionalism and I highly recommend them in the unfortunate event that you might require their services. I really appreciate their empathy, compassion and sincerity and furthermore their prices are fair and reasonable. Thank you guys for what you did for us and May God Bless you! read more

I couldn't thank Colton Funeral home enough, They help me and my family thru a very touch time, They help us every step of the way. I am so forever thankful for them. I would truly love to thank Lluvia and Catherine for giving my family the peace and comfort my family needed. read more

Colton Funeral Home - Funeral Services & Cemeteries Near Me - Colton, California

I lost my grandfather 3 weeks ago. It being the first loss our family ever had we were completely lost. That same day we met with Ana R., she guided us throughout the entire process. She sat and explained everything, she was patient and kind. I was able to contact her whenever I had a question without feeling that I was bothering her, she was always so happy to help. She made the hard process so much easier than anticipated. My family and I will forever be grateful with Colton Funeral Home and Ana, for the beautiful services they helped us plan. My grandfather had a beautiful burial, and I couldn't be happier to have had Ana and her team with us. They were with us throughout everything. The viewing, mass and cemetery. From my entire family we thank you! You helped us give our Angel the funeral he deserved. I also want to thank the driver whom carried my grandfather, he allowed us to pass by my grandfathers home one last time. Thank you!! read more

This was my second time using Colton Funeral Home. They made it easy for me to make funeral arrangements for both my parents. They where very patient and understanding of my final wishes. The funeral home staff is very nice. Thank you to Lluvia for being Profesional and always available. read more

Muy buen servicio, el personal muy amable precios razonables me orientaron y ayudaron en todo gracias a ellos todo salió muy bien, Lluvia es una persona muy amable que en todo momento tuvo respuestas a mis preguntas los recomiendo totalmente. read more

My father, about 50 years ago, made, and paid for a total, funeral, and burial contract, with the Colton Funeral Home. Back then, everything was ALLOT cheaper, than what the current day prices, are now! My father died at the age of 91, on November 3, 2010, and his body was to be shipped back, and buried, in Southern Illinois! The Colton Funeral Home, honored my father's contact, made over 50 years prior, and litterly took care of everything, from start to finish! The only thing we had to pay for, was the shipping by air, back to St. Louis, Mo. The funeral home back, in Southern Illinois, drove to the airport, and took him back, for his burial. Colton Funeral Home coordinated, the whole process, with the funeral home, back East! Everything, went on schedule, with no problems! I found the whole situation, to be very "impressive, and professional", by the Colton Funeral Home. My mother, just turned 95, and I am 67, and both of us, are planning to use, the Colton Funeral Home also! read more

I would recommend this business. All the staff is very accomodating. Velida is very good. She handles all of my wife's needs. If my wife was alive she would pick this funeral home. The same goes for Stephanie and Luvia. You guys are the one that makes the Colton funeral home have a good name. I have called 5 funeral homes and Colton funeral home was the one that was VERY FLEXIBLE. If I would die I would want my body to be handle by them. I would highly recommend them. They treated me well with no discrimination. The world should be like this. thank you all read more

I want to thank the Colton Funeral home , for there professionalism during a very difficult time for my family. My Father died the day after Christmas and it has been an emotional roller coaster for our us. The staff at Colton Funeral Home made sure that everything was taken care , we appreciate their staff for all of their support during a very difficult time for our family. Thank you, Xiomara Calderon read more

Great service and friendly staff. I came in not knowing what to expect (this was my first time dealing with a death in the family) and they made the process feel comfortable. They were also very transparent about their prices and understanding of my situation. read more

Very nice funeral home. Really great. It was very nice and fits a lot of people. And I like the fact that they have a play room for the kids. To keep them in mind. I will forever remember this place as we had my uncle's viewing here On May 4,2018. Thank you for making everything possible. read more

When my sister-in-law passed, Lluvia, the crew at Colton Funeral Home and all of Deco (including Myriam at Rachals) helped us through a very difficult time. Since our family is all from overseas, Lluvia arranged for us to have a private viewing since we couldn't manage a service.The kindness and attention to details were an incredible support for us at a very sad time. We thank all of Deco and especially Lluvia and Myriam. You helped us in ways that you will never know. God bless! read more

This place is amazing I love everything they did for us I appreciate all your help especially velida she helped us get and choose what we wanted for our little girl I recommend this place for your services I'm really happy with there service also always giving updates on how everything is going and showing u how everything is turning out it's just amazing and really good pricing read more

If I could give this place a negative rating, I would. I had a horrible experience at this funeral home. I was referred by the Consulate of Mexico, Laural Hernandez, because she explained that they would offer a discounted price, as they have been in collaboration for years. Laural reassured my cousin and I that they would respect the discounted price & if we happen to need extra monetary assistance to cover the expenses, we could go back to her to ask for aid. The lady that assisted us at the funeral home, Velida Alvarez, never offered us the basic package that the Mexican consulate was willing to help with. She began pulling out binders and throwing prices as ($2k for this 1k for that), and in the end, it added up to about $10K; which was overpriced. The only things we had added were some flyers, flowers, and some crucifications which didn't add up to more than $1. I was ok with that price because I figured it would cost that much due to COVID-19 complications, but I WAS WRONG. My cousin and I ended up going to the consulate to ask for assistance, and Laural said she couldn't offer us any aid because we had gone over the line by adding extra things to the services. Again, the only thing we had included was some flowers, the flyers, and the crucifiction, which did not add up to more than $1,000 at most. I went to cancel the contract that I signed with them, and the supervisor, Juiva Flores, didn't even let me pass through the door. When she asked me what I needed because they were closed, I told her I wanted to cancel the contract that I'd signed earlier with her team who had told me to come back the following day. She wondered why I was canceling, and I replied, "because you guys tried to rip me off," and she was left speechless. What bothered me the most about this place was the violation of my privacy. She took the liberty to look up my deceased father's case even after I mentioned that it was never discussed in my home. She didn't have any compassion for my brother and I after discovering that both our parents had passed away and that we didn't have the financial assistance to cover the expenses. Another thing that bothered me was that there is no separate funeral services entrance. When I went in for my appointment, there were people having a service walking in and out of the same door where the offices are located. It was very awkward, and I'm sure very disrespectful to their families. This funeral home only cares about business, and they have NO sympathy towards their customers. read more

My family and I used Colton funeral home services for my grandma's funeral just last month in August 2020. The staff was very friendly and willing to help. They were clear with all of the process and procedures that were going to take place for the services and throughout our entire time with them, they were available to help us or answer any questions we had. Belida was awesome and her customer service stood out. All in all a good place and would recommend. read more

Carmen is a very rude lady. She doesn't have proper ways to deal with people that are in grief and that are hurt. It's funny because if they work at a funeral they should know how to treat people. Or how to explain to them. But she doesn't even have communication skills. I really hope that something is done. Or that at least they could bring it to her attention to work on that. On the other hand i have to thank Ana, she took care of it. It was just a misunderstanding. read more

I accidentally called this location looking for directions for a service. A very kind lady named Christina answered my call and turns out I called the wrong funeral home. She actually went the extra mile to find the correct funeral home address and phone number for me and helped me get there. Then I thought to myself WOW! The customer service here is amazing. You can tell these people genuinely want to help people in this difficult time. As silly as it sounds, I felt understood and helped with that one call. I wish we would have used services here. That employee was so supportive and helpful. read more

Colton Funeral is EMACULATE in their services!! When my mother passed, we originally had gone to another funeral home, not knowing any better. My grandmother, who has buried four loved ones over the years, recommended Colton Funeral Home to us and from the first meeting with their staff until the last day when my mother was buried, our family was at peace knowing they were caring for my mom. When I say they made sure we didn't worry about a thing... WE DIDN'T WORRY!! Colton Funeral Home took care of everything and went ABOVE and BEYOND with their sympathies, services, comfort and support. We were updated of everything from the time they picked her up, the death certificate, the flowers, EVERYTHING. Words can't begin to express our gratitude to the entire staff of Colton Funeral! All I can say is I'll be using them for my own services when that time comes lol. We are indebted to your service forever. THANK YOU CHRISTINE AND BRENDA, LLUVIA With Respect and Sincerity, Vasquez Family read more

The staff was very professional and personal my grandpa had his velorio today it was life changing. Thank you for your services ans RIP Grandpa. read more

Colton Funeral Home and staff are wonderful. My father died recently. Colton funeral picked him up and transported him to the funeral home. There with the help of the super compassionate staff we made his final arrangements. They held my hand through the entire process. I really appreciated their help and compassion during this terrible time. read more

It's never easy to say good bye to your loved ones but having someone that is as attentive as Ana is, makes things a bit easier. My mother passed a couple years ago. Colton Funeral Home has invited us back last week to share, remember and celebrate my mothers life. Like they have done for the past years. You all are amazing. Thank you! read more

This is the best funeral home. They helped me when my mother passed away. They will help you as much as they can and their service is excellent. I highly recommend them ... read more

I want to give a huge thank you to Jessica and her team. She made the whole process so simple for me and my husband. She kept in contact with us the whole time and kept us up with any changes or news on where we were in our process. She helped us with charities and applications to help with the cost and followed exact directions on how we wanted our baby to rest. Thank you and God bless you read more