On Monday, May 18th, I utilized this store's third-party shipping services to drop off a package…read more After tracking showed no movement for over a week, I visited the store today to ask the customer service representative at the shipping desk about their standard USPS pickup schedule to see if there was an operational bottleneck. Instead of receiving assistance, I was met with extreme condescension. The employee at the counter openly complained about customers using their drop-off services, treated my basic inquiries with visible annoyance, and gave no viable explanation as to why a package had been sitting in their store for over eight days without a mail carrier pickup. Furthermore, she allowed a random bystander to make snarky remarks toward me, and the moment I walked away--having remained entirely polite and calm--the employee immediately began gossiping and making smart remarks about me with that individual. "Nasty-nice" customer service and whispering behind a customer's back is entirely unprofessional. If this location cannot handle third-party shipping operations or train its staff to speak to paying customers with basic respect, they should discontinue the service altogether. I will be escalating this interaction to store management and corporate. Avoid this location if you expect professionalism.

I needed to fax some papers off so I decided to stop by. The cashier was really friendly, but the…read morecashier near the copy machines didn't speak at all. If I need to fax something else, I'll visit again.

We've been up a couple of times to buy office furniture and this place is the best. They have great…read moreinventory, New and used, and excellent prices. The staff is amazing, I mean everyone we encountered was amazing and helpful and friendly. We highly recommended Phil. We even ran into the owner and he was so friendly and chatty. We will definitely be back to get a few more pieces we need and will recommend this place In the future.

Sophea made by buying experience amazing. She took her time, made great suggestions and even sent…read morepictures after I left on options to consider to complement my furniture. I will definitely return when I'm looking again! Mr. Woods

One thing for sure, when it comes to me and my laptops I'm going to always have an issue. I have no…read moreidea why, and it's not my fault, however... I do. Nonetheless, time after time, The TKS Group has always been able to resolve my issue. The customer service is stellar. They have always understood my issue, been able to diagnosis it correctly the first time, and get it resolved in a timely fashion. As service is a dying breed, I appreciate the fact that the TKS team is knowledgeable and service focused and I'm not forced to choose one. Also, I never feel pressured to get anything I don't need. I go in for my repair. They repair what I need. Anything that comes up of concern they will advise, however, there's never any pressure to "act now" and I truly appreciate that. TKS Group is amazing and I am a customer for life!

The store is busy, but well stocked and friendly employees…read more This is my first time at this location. I have to send an overnight package, so since the USPS lost both my important packages within a 2 month time, I chose FedEx for shipping. I spent $37.35 for the overnight shipping, and was guaranteed that it will arrive safe and on time, tomorrow. I'll definitely be back, soon. :-)