One thing for sure, when it comes to me and my laptops I'm going to always have an issue. I have no idea why, and it's not my fault, however... I do. Nonetheless, time after time, The TKS Group has always been able to resolve my issue. The customer service is stellar. They have always understood my issue, been able to diagnosis it correctly the first time, and get it resolved in a timely fashion.
As service is a dying breed, I appreciate the fact that the TKS team is knowledgeable and service focused and I'm not forced to choose one. Also, I never feel pressured to get anything I don't need. I go in for my repair. They repair what I need. Anything that comes up of concern they will advise, however, there's never any pressure to "act now" and I truly appreciate that.
TKS Group is amazing and I am a customer for life! read more