I recently had an appointment at ACE Endoscopy and Surgery Center, and I felt compelled to leave a…read morereview because the experience was truly exceptional. From the moment I arrived, every single staff member treated me with kindness, respect, and genuine care. In many service environments, there is usually at least one person who seems rushed or disengaged--but that was absolutely not the case here. Every person I encountered was professional, warm, and attentive. What stood out most to me was the culture of the entire team. You could clearly see that how they treat their patients and how they treat each other is extremely important to them. The staff worked together seamlessly and treated one another with respect and positivity, which created such a welcoming and comfortable environment for patients. Even in a medical setting--which can sometimes feel stressful--the team created an atmosphere where people could laugh, feel at ease, and feel genuinely cared for. I observed them treating every patient with patience, dignity, and compassion. Having gone through many medical procedures in my life, I can honestly say this is one of the best healthcare experiences I've had. It's rare to see an entire team operate with this level of professionalism, kindness, and excellence. Thank you to the entire staff at ACE Endoscopy and Surgery Center for making patients feel valued, respected, and appreciated.

Yesterday I had a Colonoscopy. My only complaint is why do we have to be there 2 hours before we…read moreare called to the back. Makes no sense! Overall the staff and Dr. K. Are Awesome. Very caring and exceptional ‍

Dr. Kalani is excellent! I bring my mother to this office and Dr. Kalani is sensitive to patient's…read moreneed. He explains exactly whats going on with the patient. Thank you Dr. Kalani for threating patients with dignity and respect. You are awesome and has great ethics in your proffesion. Blessings. The staff is friendly with the exception of the receptionist. She need customer service training. She makes you feel unwelcome. No patient friendly attitude. I took my mom for a test, we got there at 8:30 am and the appointment was at 9 am...there was another patient with an appointment schedule at 9:15. They call the 9:15 appointment before my 9:00 am. When i questioned what was the process in calling people in... i was told ...in the order they come in...which my next statement was...so if i sheduled my appointment at 2 pm and i come at 9 am, i will be seen at that time? Because the 9 15 was seen before me and i have been waiting to be seen since 8:30 in the waiting room...i got inn at 9:45 am. Finally! All of this has nothing to do with the doctor and hopes he reads my review. I would like to see little changes in the front office, thank you.

I truly recommend this doctor. I had been going to him since I was diagnosed with cirrhosis and now…read moremy mother sees him also he recommended me for liver transplant. He took well care of me before the surgery happened and still keeps in touch with me. I thank him and his staff for all they did for me. Dr. Kayali is the best.

This is a great place to get care! The front office and the scheduling team went above and beyond,…read moreeven when I was in my feelings, to handle my treatment. All the nurses and doctors and staff are professional, listened to my needs and my fears, and still delivered stellar customer service. Looking forward to feeling better!

Great Doctors, wait time can be longer. Staff are very patient with their patients. My only issue…read moreis trying to get an appointment.

He's amazing and fast but way too popular . Honestly, best GI ever!!! He's thorough, thinks inside…read moreand outside of the box. A kind person as well. Thank you Dr. Wojo

Im still waiting for my results they procedure was great but I'm waiting still ever since October 7…read moreand it's November 1st and they told me they have to send my results again but I have a Hiatal hernia had it for years I told their office it's messing with my health and they still have me waiting I had procedure a lot other places never ha to wait so long like this

Friendly workers, I was in and out with all the important information I needed. They answered all…read moremy questions.

I had endoscopy and was scheduled for phone review of findings at 9:00 am now it is 10:56am no…read morecall! I called twice went straight to voicemail! I'm so tired of Doctors expecting you to be on time for appointments and no shows are still billed but no consideration for our time! I have a 94 mother on hospice I care for I only have small window of time for this appointment!!! I also felt the doctor that did my endoscopy was flipped when I told I had confirmed gastric diverticulum both on previous endoscopy 2024 by doctor Lee and also on ct scan! She said well we will see with a forced fake smile! So if you want to treated as a third class citizen then be my guest! Very unprofessional!!!!

Excellent Vit B shots Excellent staff…read moreI plan on making appointment with the doctor as well. Awesome place

Amazing care and services The Live Well Clinic is my go to…read moreplace for my B12 injections. I am in and out of there at my lunch time.

I recommend to ask for Dr. Salimi for woman care I couldn't…read morebe happier she is explained everything ,acknowledging my concerns,very professional and kind,she's so good at what she does, the service Dr.Salimi did was nothing sort of extraordinary!!!!! Thank you Dr.Salimi

I am the mother of a 30-week preemie born via emergency C-section (APGAR 5/7). My baby spent weeks…read morein this NICU and remains under the care of the hospital's High-Risk Clinic. Yesterday, I went to the unit to visit (as I was previously invited to do) and to see if I could get a medical-grade suction bulb. My baby has severe GERD and a high risk of aspiration--she chokes until her eyes are red and milk shoots from her nose. Having the right equipment for her safety is not something to play with. The treatment I received from Nurses HELEN and JESSICA was unprofessional and retaliatory. I have previously reported these nurses for their conduct during my baby's stay. When I arrived, Helen brushed me off and intentionally sent Jessica to the door to confront me. Jessica looked me in the face and said, 'I know who you are.' She then stood there acting as if the supplies were her personal property, condescendingly stating she would give me one 'this time only' and 'reminded' me that they don't provide these once a baby has left. It is deeply disappointing that staff would use a medical necessity to power-trip and settle a personal grudge. To treat a mother this way when she is simply trying to ensure her high-risk baby can breathe safely is unacceptable. ARMC management needs to address the behavior of Helen and Jessica immediately. I will not be returning to this unit to visit again. Their lucky My baby has to come to the clinic or i wouldn't step foot in this Hospital. Unless it was to see my OB. Sorry Dr. R & Dr. B but your staff that represent that unit need to be better VETTED

I am extremely disappointed with the way this medical office has handled my care. I originally…read morescheduled my appointment in early April and have been waiting months to be seen. Recently, I was informed that my appointment was simply canceled due to the doctor's unavailability. I was not given a meaningful alternative or accommodation, and the cancellation was made against my wishes after I had already waited a significant amount of time for care. When I called to reschedule, I was told that the next available appointment would not be until September. In other words, because of a scheduling issue on the provider's side, I am now expected to wait several additional months to receive medical care. What makes this even more concerning is that my health has been deteriorating while I wait for treatment. I sought this appointment because I need medical care, not because it is optional. Being told that I must wait until September despite worsening symptoms is both frustrating and alarming. The only alternative offered was for me to call every day to check whether another patient had canceled an appointment so that I might be able to take that opening. This is not a reasonable solution. I work on specific days and cannot constantly call the office hoping that an appointment becomes available at a time when I am able to leave work and attend on short notice. If an opening becomes available while I am at work, I am effectively out of luck. It is unacceptable to place the burden on patients to repeatedly call the office every day in hopes of obtaining care, especially after waiting since April and while dealing with a declining health condition. Patients deserve timely access to medical treatment and reasonable accommodations when appointments are canceled through no fault of their own. As a result of this experience, I will be filing a formal grievance with my insurance provider. I hope this office improves its scheduling practices, prioritizes patients with ongoing medical needs, and shows greater consideration for those whose health may worsen while waiting months for an appointment.

Front Office Staff very professional and courteous! Wait…read morewas nothing! I was taken back quickly by Belle; she was thorough and professional as well. I was seen by Andrew Camargo, NP. He was thorough in going over my H&P as well as answering all of my questions and concerns. I am definitely staying with this group, as I had a horrible experience with my last dr in the high desert.

Incredible Experience at Kaiser Fontana! My wife gave birth…read moreto our son here this morning, and we could not be more grateful for the exceptional care we received. From the front desk security and receptionists to the nurses and doctors, every single staff member was amazing. They were attentive, professional, polite, and deeply caring. They made our stay incredibly comfortable and ensured our new family was completely taken care of and supported. We highly recommend Kaiser Fontana to any expecting parents looking for a top-tier delivery experience!

I love Kaiser's app bc you can get everything done in one place…read more... Make appointments, email doctors, order meds through the pharmacy or Mailorder. I've had Kaiser for years & there was a time I had to switch & I hated every minute of it! I switched back to Kaiser as soon as I could!!

I really, really like all the services they provide. From the receptionist to the actual doctors,…read morethey are wonderful! Every location that worked with me has been a joy. They are attentive, respectful, mindful, thorough, and consistent. The psychiatrist I saw was willing to listen to my mental problems and I think June the therapist was a very sweet lady there to just listen which I can always appreciate. I really like the dentist I see. She and the assistants make me feel comfortable and they seem non judgemental. I have the nastiest teeth for a 32 year old. Tsk tsk on me. The substance abuse counselor, Mr. Felix was such a breath of fresh air. He went at my pace and we set realistic goals for my road to recovery. I will always choose their services over anyone else's except I'm in a program which means I have to see my program's psychiatrist only. Very good people and professional :)

I can't say ANYTHING negative about this place. I'm a white woman who needed lots of help with…read moreeverything and Chinatown was there for me at my lowest. Leo, Alvin, Jordyn in BH and the Dental Department have exceeded my expectations with the kindness and care they extend to myself...and I know for sure other patients. I will forever be grateful for finding this gem of a place. It's difficult to find good care and this is exceptional.