Dr. Kalani is excellent! I bring my mother to this office and Dr. Kalani is sensitive to patient's need. He explains exactly whats going on with the patient. Thank you Dr. Kalani for threating patients with dignity and respect. You are awesome and has great ethics in your proffesion. Blessings. The staff is friendly with the exception of the receptionist. She need customer service training. She makes you feel unwelcome. No patient friendly attitude. I took my mom for a test, we got there at 8:30 am and the appointment was at 9 am...there was another patient with an appointment schedule at 9:15. They call the 9:15 appointment before my 9:00 am. When i questioned what was the process in calling people in... i was told ...in the order they come in...which my next statement was...so if i sheduled my appointment at 2 pm and i come at 9 am, i will be seen at that time? Because the 9 15 was seen before me and i have been waiting to be seen since 8:30 in the waiting room...i got inn at 9:45 am. Finally! All of this has nothing to do with the doctor and hopes he reads my review. I would like to see little changes in the front office, thank you. read more

I truly recommend this doctor. I had been going to him since I was diagnosed with cirrhosis and now my mother sees him also he recommended me for liver transplant. He took well care of me before the surgery happened and still keeps in touch with me. I thank him and his staff for all they did for me. Dr. Kayali is the best. read more

Come in for a consultation for my stomach I was very nervous, but everyone was very friendly Francis and Jessica the procedure coordinator in the front office and the doctor was very helpful and caring will have my procedure soon.. read more

Thank you Soledad for been so helpful office workers are very polite and for any questions with no hesitation I was helped thank you you everyone most definitely appreciate you guys I recommend this office Dr. Kayali your one of a kind thank you so much. read more

Dr. Kayali and his team are great! I came here in 2019 with stage 4 cirrhosis. He did not sugar coat anything and was real with me on what I needed to survive. He pushed me to eat better and to take all my medications. He guided me as my disease was eating me up. Dr. Kayali instructed me to seek a liver transplant team and urged me to try and be accepted at UCLA where I received my transplant July 1st, 2020. If it weren't for God, my wonderful donor, my liver transplant team I wouldn't be alive right now. But it all started with Dr. Kayali. I've started to see Dr. Kayali once again post-transplant and it's nice to see him and share my story. Shout out to Francis, she's the first person you see when you come to their office, she always goes above and beyond to help me. I'm not sure about the other negative review here but in my personal experience this office and team are great. read more

Kayali, Zeid, MD, MBA - Gastroenterologist Near Me - Rialto, California

Doctors are okay but the staff is unorganized. You have to constantly be on top of them to get the simplest of task done. Also very hard to get anyone on the phone. Very frustrating! Looking for an alternative now. read more

PLEASE READ - Dr. Kayali refused to give my brother a referral to a transplant center for evaluation with a MELD score of 41 and continuously hospitalized! He said, "DO NOT TALK TO ME ABOUT A TRANSPLANT UNTIL 6 MONTHS SOBRIETY!", knowing my brother would die before that point. With research and persistence, our family was able to educate and inform the ICU team that there are exceptions to the 6-month sobrierty rule. They finally called Loma Limda to confirm. Loma Linda confirmed they do take exceptions on a case by case basis, and they wanted my brother transferred to them ASAP! 3 weeks later, my brother has a new liver thanks to Loma Linda Transplant Ctr. They gave our family hope, compassion, and my brother a 2nd chance at life. I URGE FAMILIES TO FIGHT FOR THEIR LOVED ONE. Kayali's behavior was unethical, unprofessional (as he told my brother and our family he was going to die several times), and straight up inhumane. I wonder how many families have lost a loved one due to his unprofessional, uneducated, unethical, controlling, and inhumane behavior. As society, we are conditioned to trust doctors and trust their expertise, as we should be able to, but KAYALI CANNOT be trusted and should not be a doctor if he doesn't want to help people. If it was up to him, my brother would be dead by now. Go elsewhere! read more

Dr. Kayali is great. We brought my dad in, thinking there was not much that could be done for him, but Dr.Kayali proved us otherwise. My dad had gone to three appointments at his clinic in Rialto and on his third visit. The doctor noticed his blood work, which demonstrated how increasingly worse he got in a short amount of time, and referred us to the best liver transplant team that we could ask for, which we received after attending UCLA's emergency department, where he was further evaluated. He received his transplant not too long afterward. He is having a speedy recovery at UCLA and will be checking in with Dr. Kayali every year. The process of receiving the transplant would not have happened if it hadn't been for Dr. Kayali's staff and referral, specifically Francis, who had been calling to check in and help us square away the insurance information to continue receiving treatment. Thank you again for all your help. read more

Horrible service. I had seen this doctors 5 times and it's just ok . There staff are horrible. Costumers service is very poor if I would do 0 star I will . They rarely answer the phone and when will leave a message they never returned my calls . Sad . I didn't look for this office my insurance send me to them . The doctor is just ok. I been coming here hopping a change but it's just getting worse. I wait one hour and twenty minutes and never call me I checked with the receptionist and I was told I'm going to check with the girls.but they never call me 4 patients before me got call first. Sad . Im coming back just for some final results and I hope they have better attitude. I will not recommend them at all . Very disappointed. read more

I was told I was gonna die soon. End stage cirrhosis of the liver, HepC and growing cancers Maybe 6 months to live. This was 9 years ago. Didn't look like I was ever gonna get a transplant, I gave up on life. Thank God for Dr. Kayali. He stuck with me through it all, attended to every detail and made sure I got what I needed. It's been only 2 1/2 months since I got my liver transplant and I feel fantastic, like I'm 25 years younger. I've got more strength, endurance, stamina, focus and I have so much more energy it's incredible!!! No more Hep C, no more cancer and my new liver is working wonderfully. How can I possibly thank the man who saved my life. Thank you Dr. Kayali read more

Dr. Kayali saved my life eight years ago. A professional, kind human being. Where everybody told me to get hospice care, he gave me hope. If you do ALL that he tells you, he will do the same for you. Now, my husband us sick & I know that he is in good hands. God bless Dr. Zied Kayali! read more

Came here a couple weeks ago with my grandmother for her appointment. As soon as we walked in we were greeted which was nice. The receptionist Elsy was so helpful and had such a good attitude as my grandmother asked so many questions. I'm glad my granny has found a good place to treat her! read more

This is ridiculous! My mother received a phone call last night asking to come in an hour early due to a cancellation. Upon arriving, reception was rude and assertive. A simple good morning or hello was not exchanged. My mother and I have been sitting here for over an hour without being seen. The least the staff can do is to keep patients updated as to why the wait is so long. Especially, when patients are not allowed to eat or drink anything within a 12 hour window. Our time is valuable too! read more

Dr. Kayali is a very professional and he his very attentive with his work, he explains everything very well, thank you Dr.kayali for changing my life. You explain in detail the way i truly understand. Your are a one of a kind specialist. read more

I went in to see the doctor and ended up seeing the PA Amanda and she is an amazing doctor super nice and helped me out with all my questions and problems, staff there was very friendly and helpful as well. read more

This is probably the worst experience I've had with the doctor I went for him for help because I can't eat or keep anything down and I've lost 80 lbs he tried to tell me I have IBS when they took a test a week ago I had an ulcer and the other doctor said I had three ulcers. He came in had not even read my chart kept asking me what other doctors thought and when I got a little upset he kicked me out of the office we asked him for our records so we could go to the emergency room he refused to let us pick them up and would not change the address where it's getting delivered so now they are getting mailed 2 hours away sometime this week when they have time. Never in my life have I been treated so badly when I need so much help he doesn't care!!! If you get referred to him run and find another doctor who gives a crap about your health because this doctor doesn't care read more

Review solely based on staff, not Doctor. Staff was rude from the moment I walked in. Staff did a very poor job of following up on a procedure I needed to be done, I'm sure if it was a friend or family member they would have been on top of it. I will never return. read more

Waiting over an hour to for my appointment. Why do doctors office think your time is not valuable as theirs. Wish I could charge them fir making me wait so long. I've been her 5 times in s year for the same issue, you think they would have done what is needed. Might have to find another doctor read more

We have been to Dr Kayali pre liver transplant and still see him for post transplant follow ups. He is so knowledgeable about meds, transplant, hep C. We were so lucky to have found him ref by Dr. Bala. Started with him at Loma Linda and followed him when he left. We have been seeing Dr Kayali for 7 years. My husband had his transplant in 2009 and doing fabulous. read more

I have been a patient of Dr Kayali's since 2004. By the grace of GOD and Dr Kayali's abilities I am alive. I needed a liver transplant and all other doctors had given me up for dead. Dr Kayali was very aggressive with my treatments and medication. His staff was always helpful getting procedures setup as well as following up to make sure everything went well also working with the pharmacy to make sure I received all the correct medications. When I would go to the office for my appointments There was always a smile and a pleasant greeting. At the end of 2013 my kidneys failed and I was getting very very sick Dr Kayali stayed in touch with my wife almost daily making adjustment to my medication. In January 2014 I received a a liver and kidney transplant. I am doing great. I still see Dr Kayali for my post transplant care. I would strongly recommend that anyone with liver issues to contact the office staff and make an appointment. Thank you Dr Kayali and staff for taking such great care of me. Chris read more

I literally have called this doctor's office dozens of times over two months and left many, many voicemail messages. Bottom line, they don't answer the phone so I was never even able to schedule my mother to see Dr. Kayali. It's sad, because I read in the reviews that he is a good doctor. But ultimately a doctor is only as good as the help they employ and in this case, the reception department is a sore reflection on this doctor's services. read more

Dr Zeid Kayali and his girls are very caring,professional and pleasant each time I come in to the office for an appointment. They are very confident in all they do. As for Dr Kayali,himself, he is one of the most wonderful doctor I have ever meet. And I have been working in the medical field for 30 yrs. He literally saved my life. From liver treatment to conquering Hep C to walking and having a life ,which was not happening before I meet him. He is a ultimate joy to me as well as all his patients. The best around!!!! read more