I went to Brakes Unlimited after my dealer inspected my car and said I needed new brake pads. Dave…read morelooked at my brake pads, took pictures, and showed me that they were not worn down and did not need to be replaced. He then refused to charge me for his time. Thank you for being honest!

I'll start with this, I am in Houston and my wife is in Albuquerque with family. Her car was having…read moreissues with brakes. We found Brakes Unlimited near where my wife is staying. I called and spoke to Dave, he is the owner of a one man shop. He said he does it all, from answering phones and all the mechanic work. Overall he offers general auto repair. He listened to what our problem was. Dave suggested we get a free inspection from another shop, which my wife did and that shop also gave us a quote. Dave also said to get back to him after the inspection as he was sure he could save us money. But we also had another problem, the only day my wife could get this done was on Saturday which is the day he is busy with his U-haul part of his business, but in this case he said he would make an exception to help us. My wife took her car to Brakes Unlimited on Saturday and Dave got the job done! He also saved us over $400. I can truly say that I felt good about this man right from the beginning. Thank you Dave!

I recently had to have a lot of major repair work to my vehicle. Dearholt has taken care of me and…read moremy vehicle since I drove it off the dealer's lot brand new 8 years ago. I've never taken it to the dealer when I needed any maintenance and repair. Dearholt did some research on my behalf and found out my defective high speed fuel pump was part of a national recall, and that the dealer was supposed to fix/repair it as such. The Dealer refused to fix the problem, but Dearholt fixed it and made it affordable for me. I wouldn't ever go anywhere else!

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

Lee's automotive service has worked on our 2 cars with outstanding results. We trust their service…read morecompletely. They are extremely knowledgeable, honest, and trustworthy. Their rates are reasonable and they go out of their way to help with my Chrysler 300 and my wife's KIA Sorrento. We are extremely happy to have a local mechanic service we can turn to. John & Cathy S.

Saw the front office manager, Guy, drop 15 F bombs and screaming at one of his mechanics non-stop…read morefor 10 minutes on my first visit. That was my first visit, The owner is very kind, but this behavior is unacceptable. I saw it again on my second visit, where I was told 10 minutes before that I had to reschedule. This man has a serious temper issue.

My 12 year-old Mazda was starting to have a few problems and normal wear needing replacement parts…read more After being taken for a ride by a few unsavory auto repair shops in the area with ludicrous quotes, I was so glad to find Greg and his team. This is a very honest business that doesn't try to Price gouge (take it from someone who received many, many quotes). They did a fantastic job on rebuilding my suspension, replacing my CV axles, and putting in new front and rear brakes, among other work. Seriously, I couldn't believe the night and day difference before and after I had the work done. It was like I was driving a new car. They officially have a customer for life (or at least, as long as I'll be in Albuquerque). I highly recommend them for your auto servicing needs.

I'm not sure where those other ratings came from. My experience was awful. They turned a $700 job…read moreinto a $2200 bill, and the next morning, I got a check engine light. The owner gave me a bunch of sensor double-talk and told me that it was fine when it left, and I would be charged full price for repairs. I licked my wounds and went to another mechanic. Turns out that his mechanics didn't replace a vacuum hose. It was sitting on top of the engine.

I've used this bodyshop twice already on my Toyota (I should've written a review earlier). Once was…read morerear bender and most recently I had a big dent on one of the front panels. Both times they did a great job, the finish is great and you really can't tell that it was repaired. They are swamped with work so it takes time to get the car in but I highly recommend this shop. I've used two others here in Abq and this is one of the best.

Good customer service. The estimate from insurance is more expensive than the actual repair itself…read more Very honest shop and fast repair. Thank you!

Hands down the worst service ever left my carpets soaking wet for 3 days nobody returned any calls…read moretill 3 days later then when they did finally come bk to clean it right i think he just took a nap in my car cuz he was only here a half hour and left it the exact same way it was when be got here not only are my floors still soaking wet it smells horrible I wouldn't even rate 1 star for the service for 250 bucks I could have picked a random person off the street to do a better job for prob way cheaper

The guys from Complete Mobile detail were so timely and considerate when they detailed our cars…read more They also went above and beyond on the job. My front bumper had popped out and a side panel in my car had dislodged and when I asked them about how much it would cost to fix, they gave me a great price for the bumper and they fixed the panel that day for no cost. One of the technicians (Adam) even came back to my car after hours to complete the job! Also, the fact that they came to us (on a Sunday no less!) made this so convenient. As a guy who is not at all a car guy, I also was very appreciative for this service as both of the technicians walked me through what they were going to do before they completed the job and after they finished, they re-capped to me and my wife what they had done. I recommend this company to anyone who is wanting timely, thoughtful, and efficient car care.

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

This review is to comment on the customer service that I received from Northside Auto repair. I am…read morenot able to comment on the quality of work they perform as I was not able to get that far to have any work done. On March 26 I went to Northside in person to make an appointment to have my car serviced. I gave them a list of what needed to be done which was only standard recommended routine maintenance. I was told to bring my car in by 7:30 AM March 28th and to plan on two to two and a half hours to perform the work. Got my car there at 7:30. At 12:00 I had not received any information on the status of the service being done. I gave them a call and all I got was a recording. Left a message and waited till 1:00 for return call. I called again and got no answer, left another message. At 2:30 a friend took me up to check on what was going on. I went into the office and the guy I had been dealing with (wish I had gotten his name), was sitting there eating his lunch. He told me that he had gotten my messages and was going to get back to me when he was through eating. Apologized for my car not being taken care of yet but they were ready to get in shortly. At 3:10 we drove by again and my car was still sitting outside. Went in and got another apology and said they are going get in now. Told him not to bother as I was taking my car. Then he had the nerve to ask me if Monday would work for me. You can imagine what my response was. Will never be able to review the quality of work they perform.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

Great people, professional service, reasonable prices. Highly recommended. I will take every car…read moreI ever have to see them.