Chuck the manager agreed they made a mistake on the fittings for this transmission lines. Made me pay to rebuild and ship again. He said warranty is voided forwaiting too long. I suggest double check all items received. They never loose a penny. Your warranty sucks read more

Inline Tube - Auto Parts & Supplies Near Me - Shelby Township, Michigan

Well, MOST everything fit just right. But the true test of any business is how they handle the problems. The main 'front to rear' brake line was wrong. It simply was not shaped to follow the frame and frame gussets. I emailed them right away. It took 5 days to get an 'answer', but they told me it was the right part. More importantly the email response was short, rude & WRONG. I sent more pics and described the issues in more detail and still I was told it was the right part. After nearly two weeks of emailing they offered for me to send it back, along with the old line and they would fabricate one for me. ??? But the car has been off the road for three weeks and I will not wait another three... I also didn't want to pay for more shipping! So I had the line they sent shortened and re-bent to fit here locally... yeah, at my expense. Most expensive brake lines ever... and more importantly I felt disrespected. read more

I Ordered a simple gas tank ventilation kit for my '69 Chevelle on May 27th which was supposed to be delivered on June 1st It's now June 4th and still have not received the kit. There is no information as to when I can expect delivery or any information about where the kit is. I contacted Inline Tube and told them that I'm expecting an immediate and full refund. Their terse response was that my order is still en-route having left their facility on 27 May. Once it is received I can send an email to rma@inlinetube.com to coordinate a return (20% restock fee may be applied). Never again will I deal with this company and would certainly NOT recommend them! read more

Wrong part and no customer service. I had sent a picture of the original line next to the line they had sent. Their line is bent in the wrong direction (180 degrees in the wrong direction). Two emails with no response. You can't talk to anyone by phone. I had planned on replacing the fuel lines too. I will be looking elsewhere. Mike D. read more

Customer service wash trash make sure you know what you order or else your gonna lose what you bought with restock fees you don't get to cancel your order read more

I ordered brake lines for a pick up and suburban , so far so good. The rep was new and proceeded to list my info wrong. Wrong name , email , phone number, Was sent the wrong pickup application. Also found out mechanics do not like thier tubes because they have to many connections. Designed for driveway installation, not on a cart lift. Horrible customer service by James Dudek. He sent me a return lable after a dozen phone calls/ emails. He said I used his returned lable the wrong way. Did not use the second set of tubes because of all the extra concetions. Regards Paul Rottloff read more

Here we go, I have been dealing with many suppliers over the years. Sometimes products work and sometimes they dont. The difference is how the company handles it. Inline tube failed miserably with this one. I purchased a pushrod cover for my Pontiac engine. when we tryed to install it, it was way too high. So I went back to the catalog and it clearly states, some filing required. Well after some filing it still didn't fit. Clearly a defect in Manufacturing. Not only did Online tube deny my request for a return, they wouldn't give me the manufacturers name so I could contact them. NEVER BUY FROM INLINE TUBE, THEY DO NOT STAND BEHIND THE PRODUCTS THEY SELL. I am located in New Jersey, Not California! read more

Ordered complete brake line kit for 1966 GMC truck from them. All but two of the 8 lines were unusable. Wrong size compared to originals, wrong bends compared to originals and too short to even rebend and use. Only offer was 50% refund if I ate cost to ship. Threw 6 new lines in the garbage. read more

I work there during Covid, they would make us work slave hours, and if we did not comply, they threaten to fire us one day they told me to come up to the front office and they fired me. I asked them why they said we don't have to give you a reason in the state of Michigan fast forward for months. The state of Michigan told me they said I try to get myself fired to collect benefits from Covid. Let me tell you about this company. I thought we had a good relationship. I did everything they asked me to do. Instead, they fired all of us, workers that been there for years to hire kids from high school to cut our wages. I have video proof and text messages. This place is ridiculous. And I'm not trying to slander them or anything. This is the truth and now they're going to come after me. This company is not a good company. It's all about money they say it's. Family company but in retrospect it's all about the money it's all about the Benjamins baby. read more

Worst customer service ever. I ordered transmission cooling lines for my 1961 Chrysler 300 from their web site. They provided the part number and specified it was the proper part for my car. What I received was a part that did not fit my car and was in fact for a different car altogether. They say the part can not be returned (yes that was stated on the web site) but I assumed I would get a part that fit my car as was stated on their web site. You cannot talk to anyone (except to place an order) so all returns and customer service is done thru email. Do not rely on their claims that a part will fit your particular car, they can send you anything they want and then claim it is non returnable. So sorry I did not read their reviews before I wasted my money on this lousy business! read more

Needs to have an option for ZERO stars. Claims order shipped, no tracking other than making label for over 2 weeks. No response to my communications until ebay got involved. Lame copy/paste answer about delays due to covid, but that it shipped on the day the label was created. No offer for any refund. Paid 16.30 for shipping on this for what? Look at recent ebay reviews, they all are negative showing this same behavior. Used to be a good company, now appear more to be scammers and thieves. read more

Ordered a complete disc brake conversion for my 63 Impala iam building. I ordered it in person at the Canfield car show. As with all projects, it took me two years to get to the brakes. So I attempt to install the front rotors and they would not go on because the seals were wrong. I contact Inline tube and in their words, they tell me that they ad an issue with a supplier and was very much aware that the seals were wrong. There were also the two 5/8 X 1 bolts missin as well. He proceeds to tell me that he will send them out but I would need to pay the shipping. Don't get me wrong, if I ordered the wrong parts, I would be more than glad to pay shipping but it was clearly their fault. It gets worse, because I needed the seals, I finally gave him my credit card information so I could get the seals. This call took place at 8am on Monday May 7. When the seals did not show up on Friday the11th, I emailed them and was informed they hadn't even shipped them yet! When I expressed my displeasure over the issue, they told me that he had to go out of his way to get them. And his last sentence was " I will go ahead at his point (after all my effort) and refund you your money and re-stock the part". Extremely disappointing customer service. Buyer beware! I copied his email response and will make sure all the builders that I run in to has a copy! What a way to treat their customers! read more

Sent "drop shipped" the rotors to me that didn't match my factory specs. "these same rotors are also available from another supplier at half the cost" Told me to used the supplied bearings. "There were no supplied bearings". Wasted my time for 3 days with BS emails so they could stall to create excuses and would not issue an RMA to return their incorrect product for a refund. This type of non-customer service seems to be the new standard. Buyer be ware. Anything they sell, is probably cheaper somewhere else anyway. read more

In short, part arrived wrong, customer service was very difficult, returned part for 80% refund (less restocking fee), shipped it with tracking, it was received 30 days ago, and still no refund. When I say part arrived wrong, I mean absolutely wrong, not the correct length, not the correct size, not the correct shape, not the correct fittings. I contacted customer service and they were not helpful. I gave up and returned the part in accordance to their instructions with an RMA and at my expense. I was also required to pay a 20% restocking fee. Now a month later they have still not processed the refund. Save yourself the trouble and deal with someone who cares about their products and customers. read more

Sent misbent tube. Email, they don't respond. Call, nobody in tech dept. Find somewhere else. Terrible customer service

They make nice brake lines, but other stuff is absolute junk and will make you question who is "engineering" some of their stuff. Ordered a power brake booster vacuum hose kit and it came with HEATER HOSE instead of vacuum line!!! Who on earth thinks you can use heater hose for vacuum?? Messaged them back and they offered a refund but I asked them to just send me the proper 11/32 vacuum hose (why spend money shipping a $20 part back....not worth it) but they basically said tough luck...their "tech" department specs heater hose in place of DOT rated 11/32 vacuum hose. Stay away!!! read more

I have purchased and installed two sets of pre bent stainless brake lines from them on ebay in the past 3 or 4 years for both a long bed and a short bed Jeep J10 pickup. The lines were easy enough to install and the bends seemed to be in all the right places. I am very pleased that they offer these in stainless for such an uncommon older full sized jeep and also very happy with the fitment. I just picked up my third J truck project and when I get around to going through the brakes I wouldn't hesitate to purchase another set in stainless. My other two jeep pickups that already have the stainless lines will never need replaced in my lifetime, soon I will most likely have three that way. Thank you inline tube. read more

take yoyr money and dont ship parts. custimer service is a joke,first emails are auto reply then when a person does get on touch with you they act like your stupid and its your fault the parts are delayed. stay away unless you like giving money away. got me for $950 calling and emails get you nowhere they just give you the run aroumd. read more

I ordered a set of transmission cooling lines for a 1996 Chevy K3500 RPOs: L29,MT1,KNP. I was sent a set for a 1997 or newer. Thus, the return line from the aux trans cooler to the 4L80e was six inches longer than the proper one should have been. Also, the bend was off that connected to the aux trans cooler. The other two lines were pretty close and totally adequate. The package when received had the three lines in the set just tossed in a large box, and only one line had end protectors. Thus, the two major irritations were one wrong line and how the package was when received. I had to pay $21.50 for shipping and handling. Obviously the handling was totally wrong with the incorrect stock pick. Since I live in Colorado, and Inline Tube is in Michigan I felt it was cheaper just to shorten the long line and live with the poor bend at the aux trans cooler. I have bought a fuel line set for this truck from Lines to Go. They were perfect and LTG was my first choice, but they didn't have my transmission cooler lines. After this experience I will never order from Inline Tube again. read more

Do not buy from these people. Horrible parts and terrible tech support. I bought from them because they are a local company. I would have been better off buying Chinese parts from amazon read more

The tubing set I ordered did not fit. After contacting and sending pictures the resolution from Keith after he cussed me a few times was to hand it over to tech and I would have to wait 2 weeks just for them to look at it. It was clearly not bent to specifications and had a tag on it for an 80-86 when I had ordered a 77. Buyer beware. Expect sorry service and if you get Keith, be willing to be cussed at over the phone. I am hoping to get my money back but I am not holding my breath read more

I installed a complete pre-formed brake line kit for my 1977 Scout 2. I followed the directions on how to straighten out the shipping bends and the kit went on perfectly. I have used some preformed lines in the past, but this is by far the best I have used. read more

Product didn't fit... At all... It was a $107/week long lesson learned! I will never to do business with them again! The short story is Pete the manager was rude and confrontational and I was forced to pay a 20% restock fee and an additional charge because i threaded one of the lines into my wheel cylinder. I was forced to pay for the dirty line even though Pete told me he was going to throw the lines out when I left. After a long and uncomfortable conversation with him and a customer service rep (they were tag-teaming the situation so I ended up repeating my self often) they produced the set of masters they modeled to make my lines. They were for a different year and model car with different wheelbase and underbody. I pointed this out and they insisted that they were all the same and I must just have the wrong rear axle (fuel line, main line to the back and engine compartment lines didn't fit either). Lots of un-returned phone calls and very little common sense! read more

Inline Tube - Rear axle lines were about 3-5" longer than they should be.... - Auto Parts & Supplies Near Me - Shelby Township, Michigan

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Try calling the customer support number and you get a recording telling you to email them! Staff says they don't know how they could create a diagram of the placement of each of the pre-bent brake lines because "they don't have a vehicle there to create one. How the hell did they create the kit in the first place? If you sell brake line kits shouldn't you be knowledgeable about the product you sell? They admit in that same lines may not be bent the same as factory original lines and they right! Get off your ass and label the lines and provide a diagram for the product you sell- NO EXCUSE! read more

This is the worst customer service I've ever experienced in my life. Try calling customer service to see if your order is ready for pickup. YOU CANNOT. No one gives a damn, I hope the lines fit. I love 2 miles away, I'll be living in their lobby if they don't. Can't we give less than one star? TOTAL BS!!!!!! read more

These guys at inline tube have poor services if you buy from them you better make sure that the parts the minute you get them in the mail if they don't you better send them back and you will possibly get a part that don't even fit your car because they think Pontiac parts are the same as Chevy guess what they are not they will never get another penny from me they have sent me the wrong parts and don't want to exchange them they are the worst company I have ever dealt with never again and I build serval different cars not again read more

Ordered a proportioning valve and brake lines for a 70 Chevelle. Threads in the valve were botched - could see they were mis-machined. It was a defective part. The lines? No idea what they go to but it isn't this car. Isn't even close. Not just bends but even the length was short. So I call the next day - clown tells me I own the lines because I opened them up (from their bends) - and how else are you going to size them to see that they dont fit? Was never mounted - just sized for fit (which they dont). And as for the prop valve? They want me to pay shipping and a restocking charge.....on top of shipping for the replacement part - on a DEFECTIVE part! Sent them back 5 weeks ago and still no credit. I call about 4 or 5 times to see WTF - and guy says to me that "you're not the only return we're dealing with." Probably only honest answer I've gotten so far. From other reviews (check out the list of reviews Yelp doesn't show - their rating should be far lower yet), sounds like this is common with them. Wish I'd never heard of them. read more

This business is not honest. Did not ship with method and in time frame promised. Poor to respond or does not respond to contacts for assistance. Does not stand behind their products. Did not send the correct parts and would not respond to request for return. Buyer BEWARE! read more

I have purchased from Inline Tube for years. I recently purchased a 1976 Trans Am and needed a lot of parts, but mostly rear brake disc conversion, master cylinder, proportion valve, hard lines, and ebrake cables. Things have changed from my earlier years of ordering. They no longer offer phone call tech support, and with 2 of my orders they sent the wrong parts. If you need technically support you must email them with your question(s) and include photos. And, it takes days for them to respond. Their response(s) are short, not clear, and do not help to resolve a problem. So, I went to Pirate Jack website and found plenty of well written technical documents that are helping to find the solution to my issues, I will never purchase anything again from Inline tube. They do not care about customer service. read more

I've used inline tube's products in multiple cars. Parts always fit great and the staffs knowledge is top notch. If you have a classic car you need to check out there stuff! read more

i bought a brake line kit for an old truck i was restoring from a third party vender. it was an inline tube product. the brake lines were not even remotely close. i tried calling Inline for help. no answer. i was directed to a web site. the response i got was that i would have to go to the place of purchase for a refund. no where in my original email did i ask for a refund. what i was asking for was help finding the right kit. i sent pictures, vin#, and a detailed description of what i had going on. i have yet to hear back. i spent 200 dollars on a brake line kit i cant use, was willing to spend more to get the right stuff and i cant get a simple email from the brake line "experts". telling me they couldnt help would have been better than nothing read more

Good quality, made in USA lines, 2nd time I've ordered from them. Had a problem with my first order (my mistake, not theirs) and they were very helpful. read more

Bought a couple of pre bent stainless steel lines from these guys and neither one of the fit correctly. One I bent so that it would fit, it still doesnt fit like the original line, but will work, the other one was way to short. So I call the company back as the individual that sold them to me was really nice and I thought they would make things right. You can talk to a human to order lines and even talk to someone to help you find the right lines to buy but when you have problems they handle that with emails!!!!!!!!!!!!!!! If you press 3 you get a recording, so I pressed 2 so I could get a live person and he told me I had to work through emails. I said you mean that you dont have anybody I can talk to about my brake line and he said nope all returns and tech issues are handled through emails!!!!!!!!!!! Well how convenient for inline tube. I WOULD NOT BUY FROM THIS COMPANY!!!!!!!!! read more

Purchased a complete fuel pump to carbs fuel line kit. Due to some illness and other issues project sat 2.5 years when I finally installed the carbs fuel line won't work. Fuel linf from fuel pump is 3/8" but T fitting that splits main fuel feed to carbs to two is only 1/4" so it won't work. Also rear carb has a 90 degree elbow to orient the fuel line to T. Elbow is 1/4" on top and 3/16 on the bottom which screws to the 1/4" fuel line. Called and said I needed to swap wrong T fitting an 90 degree elbow for correct pieces. They said we can't do it since its past 90 days. Talked to Chuck a supervisor there he might consider a swap, so I sent him pictures of what they sent me as to what it should have been. He said he would email me, never did. They offered me $4.00 of my next purchase. will use black rubber fuel line before I waste my money again, too bad I had issues and could get to the project sooner. Be careful when you buy from they have no QC. read more

Lines aren't correctly bent and have the wrong fittings, I had to modify to get to work correctly, in which it would of been cheaper to buy a roll of tubing and the same fittings I had to buy anyways... wouldn't respond at first then told me I shouldn't of messed with them. They must not know people can't be without a Vehicle for that long.. worse product and customer service... I will not stop saying how bad this company is and will write and leave reviews anywhere I can read more

If I could have given zero stars I would. I had purchased multiple sets of their product, steel brake lines, over the last year or so and had very few issues until the last 2 sets. I contacted the company with the problem and was given a couple of things to try. I gave their remedies a shot but had the same results. I emailed them again and was asked to send pictures of the problem which I did, even though the issue would have been very tough to see in a picture. I told them how I had substituted a different steel line and had no issues with it which would verify the problem was with their product. Subsequent contact went unanswered and/or ignored. I filed a complaint with the BBB and after reading the other complaints on the BBB website realized this company was not interested in keeping the customer happy by any stretch, they have an "F" grade. After filing the complaint, the company did ask me to return the lines and they would waive the restock fee, how nice of them. They did not say they were giving a refund specifically but I assumed they would. I returned the lines and have not heard from them since. They did not respond to the BBB concerning the complaint either. So stay away from this company, they sell defective products, don't stand behind them when there is an issue and really don't care how many complaints they receive. read more

This place has always got my orders wrong and after doing some research I found out that "Most" of there in stock parts are ordered from china which is awful because they claim that all their parts are made in America. You can find the same parts that they sell, cheaper and more reliable else where. In fact, after talking to several employees, I found out that there is one employee in charge of taking parts out of a box from china, then puts them in a "inline tube" parts box... read more