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    Innova Contracting

    5.0 (5 reviews)
    Closed 8:00 am - 12:00 pm

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    2 years ago

    We had a roof leak. Jesus took care of fixing is right away. I highly recommend using this company!

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    DaBella

    DaBella

    2.2
    (82 reviews)

    Rated: by Brenda M I was looking to find a reputable roofing…read morecompany to replace my aging roof; when I received a call from Steve Carlson. We talked and I decided to have him come and take a look at my roof. Immediately, I noticed he was very easy to speak to. He first took a good look at my roof and actually saw a couple problems that I didn't know about. Several years ago; we had a terrible windy, rain storm that damaged many roofs in my area. Unfortunately, the representative from my insurance company did not agree that my roof should be replaced. They did pay for water damage in my garage. Steve Carlson thoroughly inspected my roof and this is when he found the reason that the water ended up damaging my garage. The previous wild storm had actually tore off my steel patio planks. One flew over the house and landed in my driveway. As it went over the house; damage was done by the heavy steel plank to the whirly bird. He explained this to me. The insurance representative should have inspected my roof closer and found this. So each time, we have had heavy rain and wind; more damage was done to my garage drywall ceiling. This past year, my drywall started breaking and just missed hitting my cars parked inside my garage. Steve Carlson explained in depth about about how their company uses the best materials and guarantee all their work and materials. He really went out of his way to find a way for me to qualify for this premium roof from Dabella. He explained how the company started and that they really are proud to offer a high qualify roof that will outlast many of their competitors. He explained in detail about they use the best materials and workmanship. In my case, I was not able to qualify to have this roof installed at this time. My financial status is stalled, due to some medical issues. Once I am able to start a full-time job; I plan to call Steve Carlson and allow Dabella to install a new and secure roof that will last a very long time. Having a new strong roof will also help on my utility costs. I would recommend Steve Carlson to come and review your roof and explain how this company does a thorough job and uses the best quality materials. I am sure you will be happy with your new roof from Dabella Exteriors; roofing and more. Ms. Brenda M

    I WISH I HAD READ CUSTOMER REVIEWS ON YELP BEFORE USING DABELLA HOME IMPROVEMENT COMPANY. Very…read moreAGGRESSIVE annoying phone calls daily, 2 to 3 CALLS a day after canceling an appointment. I finally requested to be put on their do not call list. I also filed a complaint with the FTC (Federal Trade Commission). I hope this will stop the irritating phone calls. PLEASE JUST GO AWAY

    Four Peaks Roofing

    Four Peaks Roofing

    4.6
    (66 reviews)

    Four Peaks recently replaced our roof. They were amazing…read morevery professional and good quality. They were always on time and cleaned up every day and kept us informed about everything. Special shout out to Jorge Casa.

    I hired Four Peaks Roofing in February to replace my roof. I worked with Jason in the office and…read moreBrent, my project manager. We specifically agreed to install the highest-quality underlayment, and I signed the work order reflecting that agreement. The crew began work on a Monday. On Tuesday evening, after they had left, I noticed the underlayment installed on my roof was not the product I had purchased. I checked the packaging, confirmed it was the wrong material, and emailed Brent. To his credit, he responded quickly, acknowledged the mistake, and said he would notify the foreman and owner. I followed up the next morning to ask how it would be corrected, but for nearly two and a half days I received no communication while the crew continued installing the wrong underlayment. There were no calls, updates, or explanation of how they intended to resolve the issue. Late Friday, I was told they were working with the manufacturer to extend the warranty on the installed underlayment to match the warranty of the premium product I had originally purchased. While I appreciated that solution, I was disappointed by the lack of communication during those critical days. After the roof was completed, I noticed several tile corners looked rough and unfinished. I sent Brent photos, and he agreed they needed additional detail work. The crew returned the following week, and to their credit, they significantly improved the appearance of the tile corners. Before the project began, I had also shown Brent water damage and rot around a vented soffit board beneath one of my roof overhangs. Although I later learned they normally do not replace vented soffit boards because they are not considered part of the roof, they agreed to replace mine as a goodwill gesture because of the underlayment mistake. Unfortunately, the first repair was poorly done. The installer used the wrong thickness of material, installed it unevenly, and relied heavily on caulk to fill gaps. The workmanship was poor enough that I removed the repair myself before the caulk had fully cured and purchased the correct materials to replace it properly. Around the same time, I discovered numerous roofing nails and staples protruding through my eaves that had not been there before the installation. Brent agreed this needed to be corrected. A crew later arrived after dark, without notifying us, and repaired the fasteners using flashlights. While I appreciated the quick response, showing up unannounced at our home at night to perform repairs demonstrated a lack of professionalism and respect for us as clients. A few weeks into the project, Jason called to discuss my experience. I explained that I chose Four Peaks because of its reputation and because both he and Brent had seemed honest and trustworthy throughout the sales process. Unfortunately, the execution of the project did not match those expectations. Jason apologized for the underlayment mistake and offered to have their carpenter reinstall the soffit board. I declined because I had already purchased the materials and planned to complete the repair myself. Two days later, however, my wife and I were awakened at approximately 6:00 a.m. by loud hammering outside our home. I found another Four Peaks employee reinstalling the soffit board without our knowledge or permission. To be fair, the second repair was significantly better, but the lack of communication was frustrating. Four Peaks ultimately upgraded the manufacturer warranty from 30 years to 50 years and matched it with an extended workmanship warranty, which I appreciated. They also charged me for the lower-priced underlayment that was actually installed instead of the premium product I had purchased. No other compensation offered. However, when the invoice arrived, it still reflected the original higher price, requiring me to contact Brent again to have it corrected. I was also told I would receive a project completion package after the work was finished. It is now July, and I still have not received it. After recent storms, I inspected my attic and discovered the rotted wood behind the soffit had never actually been removed. Instead, it had simply been pushed inward and covered by the new material. I've included photos showing the tile corners before they were repaired, the protruding nails and staples, the soffit repairs, and the remaining rot. Overall, Brent was responsive throughout much of the project, and several employees made efforts to resolve the issues. I appreciate those efforts. However, the repeated mistakes, poor communication, inconsistent workmanship, billing error, unfinished repairs, and multiple unannounced visits overshadowed the positives. I hope my experience helps future homeowners make an informed decision.

    Innova Contracting - roofing - Updated July 2026

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