Extremely responsive to customers calls and needs. Karim called us before arriving and was very…read moreprompt. We had a filter issue that needed replacement. We provided photos in advance of the visit as requested. Karim was knowledgeable, friendly and efficient. Once the filter was installed he showed us how to operate it. We also got a booklet to go with the filter. He set the pool vacuum on the timer. It worked perfectly the next morning. It is also so quiet, you can barely hear it running. We were very happy with the great work provided by the tech.

Pump motor went out. My home warranty company assigned them and the work was completed fairly…read morequickly, all my questions were answered and I enjoyed having Karim take care of the repair.

Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

Bryant has been an asset when comes to carrying for our…read moreinground pool. He's honest and prompt. We've been using his services for years now. It's unfortunate, we have to find another pool service to take over, due to his family relocating further away from us. He's gonna be hard to replace.

We're so happy we found Bryant with Sonoran Pool Services! We reached out to Sonoran Pool Services…read moreto help drain and clean our green pool in time for summer. He went above and beyond to revive our pool quickly, and continues to provide weekly service to maintain a sparkling pool. He's responsive, fair and knowledgeable. If you need a pool guy, Bryant's your guy!

My husband and I are first time pool owners with no idea on how to care for a pool. Carolina Blue…read morePools and Spas has been amazing in not only getting our pool swim ready & sparkling from algae overgrowth, but is reliable, honest and willing to educate us on what is really needed vs what isn't. He isn't pushy at all, extremely fair, and quick to respond to any questions. This is a local, family owned business that we trust. I HIGHLY recommend for all of your pool cleaning and maintenance needs!​

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

We started our service with Phoenix Pool Pro in March. Things didn't start out on a good foot…read morebecause the tech didn't show up on the day they were scheduled but we wrote this off as bad luck since they told us an emergency popped up and they sent someone out the next day. Our pool was blue but needed to be vacuumed and prepared for swimming after the winter. The technician told us we needed to buy a robotic vacuum and said the owner would let us know what model we should purchase. We never heard about the vacuum again. I showed the technician where our pole vacuum was along with the hose but they never vacuumed the pool despite there being significant detritus at the bottom of the pool from the winter. Over the period of the next few months the pool gradually got more cloudy and eventually turned pea green. We asked if there was anything we needed to be doing between services other than emptying the skimmer baskets and never got any response. We have a smart pool timer and we were never asked how many hours the pool pump was running for (12 hours) nor were we ever told what it should be set to. The owner told us we needed an algae treatment and said they would call the following Monday to discuss options. We never got a call about the algae treatment and the technician never came back. I called and left a voicemail asking what the status of our account was and for an explanation for the technician not showing up. The owner immediately sent a text message to my wife saying we probably needed to drain our pool. He told us he would get back to us soon but never called or texted again. The owner is no longer returning our calls or text messages. We are now looking for another company and our pool is disgusting.

My pool motor went out unexpectedly this last weekend, I called Jason in a panic knowing the green…read morepool was coming if this wasn't addressed soon. Jason let me know they are very busy it being the middle of the season (understand completely) but he would get someone out by Friday. To my surprise the technician showed up Tuesday. Savion came and installed the new motor and wouldn't leave until it was right even with all the problems my older pool system presents. Love this company, the prices are very reasonable and the technicians very knowledgeable and pleasant. This is my second time using this service for large pool repairs. Jason the owner hires really great dependable guys as I have never been disappointed. Thank you again Jason and Savion for being my heros.

Mike is amazing!! He makes owning a pool just a little less stressful! He's helped us with our pool…read moreneeds for the last couple years, replacing the filter unit, trouble shooting a chemical imbalance, drained and refilled the pool and now replaced the pump after it died. He's always prompt in responding, always shows up on time, his prices are fair and he's always professional. He takes the time to explain everything to you and he answers all your questions. I really appreciate him and feel lucky we found. Thank you Mike!

I found MD Pool Service and Repair in the Nextdoor App and immediately noticed the 5-Star rating…read moreand numerous positive feedback. Sure enough, the rating and reviews were spot-on! I contacted Mike and we setup an appointment and he showed up on time. He inspected our equipment, made his recommendation, and gave me an estimate which I thought was a very fair price. When it came time to repair/replace our equipment, again he showed up on time and his work was excellent! He has been in the business for a long time and he knows his stuff. He was very thorough and cleaned-up after the work was done. We setup another arrangement to get the pool light replaced and again, it was a great experience! In addition to all these, I have been able to ask Mike questions and he always responded promptly. He even went out of his way to help me with the "start-up". Mike is very professional and truly understands great customer service which includes "knowing your customer". I would not think twice about recommending MD Pool Service and Repair to my children and the rest of my family. 100% would recommend to everyone! Thanks Mike!

We absolutely love Poolside Phoenix! They are reliable, professional, and consistently do an…read moreoutstanding job maintaining our pool. Before hiring Poolside Phoenix, I had to let another pool service go because I rarely saw evidence that anything was actually being done. I never saw chemicals being added, the pool wasn't being brushed regularly, and communication was lacking. It left me constantly wondering whether the service had even been performed. With Poolside Phoenix, it's a completely different experience. After every visit, they send an email with photos showing they were at the property and documenting the work completed. I can clearly see that chemicals are being added, the pool is being brushed, the skimmer baskets are being emptied, and the equipment is being checked. Their attention to detail and transparency give me complete peace of mind. I never have to guess whether someone showed up or whether the pool is being properly maintained. If you're looking for a dependable, thorough, and trustworthy pool service company, I highly recommend Poolside Phoenix. They have exceeded our expectations, and we couldn't be happier with their service. our pool sparkles!

Would not recommend this Pool Service company Constant no…read moreshows and inconsistent work . It's been a very unreliable company and Cody argues with the client over the inadequate services and work Yesterday received an emailed pool report for a clean sparking pool when the work was never completed. Travis is a nice guy but doesn't show up on his scheduled day and then shows up a. week later and then i still get billed for the week prior . Nope , really unreliable company.

The tech that's been cleaning and maintaining my pool has regularly shirked on some duties. I've…read moreemailed the company several times, and they are quick to respond and had the tech return to remedy the situation. But it's poor tech service that I'm concerned about. I may be searching for a different company. The company responded with a remedy going forward. I hope for better service in the future. I adjusted the rating back to 5 stars for great communication.

Brilliant Pools maintains our pool at our Condo Complex in Phoenix, a small pool for a relatively…read moresmall condo complex. That said, I don't know if it is the lack of consideration and budget from the HOA or the lack of particular expertise and knowledge of the on-site technicians -- but our pool has gone from crystal clear blue to green algae bloom toxicity. The technicians have been asked on-site to scrub and vacuum - -and we were told, that's not my job. So I guess in our case, the pool is not quite so brilliant. Maricopa Environmental Services even came out and said that while the PH and chlorine are satisfactory, anyone could get sick or infected from the algae and mold that is not scrubbed. Hopefully they will do better or recommend to the HOA a better servicing. Aint NO ONE wanna get into that pool....look at the photos. Hopefully Brilliant Pools can help make our pool brilliant again. Help Us Brilliant Pools......