I used to come here under previous ownership. It was good to know that Crystal is still there…read more Came back because they've changed owners. Just a cleaning and X-rays so far but happy with the work they've done up to now.

I took my 3 year old and 6 year old in last week, and they both had quite a few cavities. I was…read morecompletely devastated, I actually cried in the office and the staff was incredibly kind and reassuring. They were able to get us in just one week later for back to back appointments to take care of both kids' fillings. I was extremely nervous going in, as I've had terrible experiences with dentists in the past and carry a lot of dental anxiety because of it. I honestly couldn't believe how amazing Dr. Gressel was with both of my kids. The appointments went so fast, and the kids barely felt a thing. My 3 year old didn't even need to be numbed and was out of the chair in under ten minutes, happy as a clam. Needless to say, I made an appointment for myself right after. Thank you so much!

I cracked a front tooth on Thanksgiving. Dr. Chang was able to get me in the very next day…read more(Friday)! I left with a brand new beautiful tooth! Wow, talk about great service. I'm so grateful to him. The entire staff was amazing!

Poor customer service. Was given the option of a deep cleaning or regular cleaning. Not given cost…read moreuntil after decision to have the deep cleaning done. Unable to afford and then told they would not do a normal cleaning when I tried to make an appointment.

I have had quite a lot of dental work and due to frequent career moves, have had many different…read moredental providers. Finding this practice has been great, the front desk staff is very accommodating, emergencies are treated so kindly and quickly. I cracked a crown the day before Thanksgiving a couple of years ago and they got me in. Regular care and cleaning is smooth, I absolutely love my hygienist, Chalon! They are efficient, comprehensive and DON'T upsell at every opportunity, which I hate. I know love in Tacoma so it is a commit but I have zero plans to change, I will drive the 25 minutes.

The staff and dentist were very kind, and I had a good cleaning experience. The office seemed…read moreprofessional. However, I was disappointed to be charged a $60 cancellation fee. Their policy is 24 hours, and I canceled my October 8 appointment by text on October 7 at 4:03 PM for a 4:00 PM appointment the next day -- only three minutes outside the policy window. The office also referenced a February 17, 2025 appointment that was supposedly canceled outside the policy, but the first text communication I ever received from them was dated February 25, 2025, and I never received any reminder or text regarding a February 17 appointment. ^^ I looked back and it looks like I did have an appointment on February 17 that I scheduled via phone call. On Monday, February 16 I was at Swedish hospital with my two young kids who were just diagnosed with flu A. It knocked us out as a family for two weeks! So that is why I did not make my February 17, 2025 appointment. So I guess they did give me a courtesy cancellation.... However it just feels like another dentist office trying to screw people over. Because this office is out-of-network for our insurance, the visit was already fairly expensive. While I truly liked the quality of care, I was disappointed with how the cancellation fee situation was handled.

I know GH people wants all the glitzy- But if you can look…read morebeyond that and truly want care & service- Dr. Wilcox is it! I have went to his office multiple times and his staff has always been polite and helpful. Dr has always taken his time to make sure I understand what he is doing and genuinely care about his patients. They even went out of their way to find me an ER orthodontist! My other dentists have tried to upsale me on cleaning, night guards, even extractions. Good doctors are hard to find these days- I definitely recommend this office!

Excellent care front desk staff always friendly and helpful as well as the dental assistance and…read moredental hygienist Dr Wilcox an amazing dentist really shows that he cares about his patients I would definitely recommend this office if you're looking for a good dentist and good office staff and always easy to get an appointment when needed

My hygienist was amazing. Gentle caring and compassionate…read more The office staff are kind I have been going here for years and this staff has always brought the best of care

Dr Reed and his whole crew are the consummate providers of dental care!…read moreWhy go anywhere else! A huge shout to Mallah! Thank you

My name is Annette Clark and Wednesday 8-25-2021 was my first…read more appointment. It was with Amelia Skifster and her assistant. They were wonderful. I have never had such a through first meeting to find out all the things I may need to have done. Between Amelia and the assistant (I'm so sorry that I can't remember her name) she took r-rays and pictures then Amelia went over each tooth took pictures and explained what she saw. Next week I will told what should be done first ect. Again I was Very please and would recommend them to anyone Annette

Been going to Dr. Kvinsland for 18 years. I feel like family as my wife has taught his kids and we…read morehave shared memories throughout the years as our children have grown. Desi is my hygienist and she is such a sweetheart. I wouldn't dream of going anywhere else. Highly recommended for the friendly atmosphere. The two negative reviews here aren't even close to the reality of the practice. You will not regret.

Please... "do yourself a favor." My heartfelt appreciation…read moreto the entire staff at Cedarbrook Dental. To my horror, I recently suffered an embarrassing (and completely unanticipated) "bridge failure" leaving me looking quite Haalloweenish. I quickly accepted the counsel provided by several local dental professionals and called the Cedarbrook Dental team. Once again, the value of a stellar reputation paid off handsomely. The entire staff was amazing; and I felt an instant affinity. The highpoint of my experience was none other than Dr. Peter Elton himself. Not only did he immediately (& compassionately) address my embarrassing dilemma, he met me at 6am the very next morning, on his scheduled day off mind you, to completely re-install a brand new temporary bridge which instantly returned my confidence and smile. My permanent fixture is being built as I write and I can't tell you how appreciative I am for the kindness and compassion each member of the Cedarbrook team showed. Quite frankly, on a scale of 1-10, I'd definitely assess The Cedarbrook Dental group a score of 12.5!!! Do yourself a favor: "Call them, I'm 110% your experience will be every bit as positive as mine." Respectfully, Jeffery "JP" Prestage

I wish I never stumbled on them. They don't really care about the person at all, they just care…read moreabout the money they can take from you. They will charge you $50 bucks for 48hr cancelation fee regardless of the situation, you can be on your death bed and they don't care, pay up and then add insult to injury by telling you to have a nice day! it's ridiculous!

I've been going here for almost 2-3 years now, and I love this place, everyone is super nice and…read moresuper accommodating, I'll forever be going to this place for my teeth.

Two stars not one because the staff were very nice. But, not a business I can recommend. Overall,…read moreit felt like they were quite forceful about trying to maximize the revenue from services. 1) When I called to make an appointment as a new patient, I explained that I had just had xrays done by my prior dentist (we moved here from out of town, so I needed a new dentist). The receptionist said "we really like to do our own." I had the xrays (less than one year old) sent over via email, because I didn't want to get a second set only ten months after getting them done. 2) I walked into the office after parking on the street (I didn't realize they have a parking lot). I was asked "did you walk here?" After the points I'll mention below, I get the impression they look for what kind of car people drive to see if they have money or not. 3) Hygienist says "we're doing Xrays," I say, "no, not this time." She seems fairly shocked and upset by this and says "I'll have to ask the doctor and see what he says." No - that's not how it works. I'm the patient and if I say I'm not getting xrays because I have a set that's 10 months old, that's my decision to make. 4) Dr Jeff Osborn comes in and is very apologetic about the xray situation. I appreciate that he's nice about it - but I didn't like that there was friction in the first place. Strong-arming patients to get xrays.. feels like they are trying to add another service to bill insurance for. 5) I was asked twice "are you happy with your smile?" (it felt like they were looking for upsell opportunities). Not out of line per se - but, combined with everything else, I got the strong impression they are less about teeth cleanings and regular dental care, and are very interested in premium services / upsell opportunities. 6) During the cleaning the hygienist says "we'll need to do the cleaning in two appointments since there's a lot to do -- we'll get the top today." Yes, I drink coffee, and it had been 10 months since my last cleaning (because we moved, and getting an appointment here was only available 3 months out). But in my 4 decades of getting teeth cleaned I've never been told "we'll do half today, and half later." I said "that's weird, I've never heard that before." The hygienist ended up doing the entire cleaning (both top and bottom) and not mentioning it again. But I was again left with the impression they were trying to milk me or my insurance for additional revenue. 7) I was asked about teeth whitening and orthodontics. Again - not out of line on its own, but another instance where maximizing the revenue from the patient seems to be top-of-mind. It felt like they have a "revenue checklist" and they make sure to check every item with every patient. Overall, the feeling I was left with was that they're a lot more focused on upselling and premium services than I'm used to or happy with. Asking if I walked there... that was just weird. If you use them as your dentist, and drive up in a BMW or Mercedes, I have the strange feeling you'll be treated like a significant revenue opportunity. The staff was nice, once we got past their initial extremely strong position that I get new xrays (which, I suspect they may have dropped it because my insurance company only covers yearly xrays and therefore new ones wouldn't be covered anyway). I wonder if the corporate ownership structure puts really strong emphasis on maximizing revenue. They were all very nice and I wish them the best. But I didn't like the feeling that I was a revenue opportunity more than a patient.