Good dental experience, but very shady billing practice,( they overcharged me over $1000, it was…read more resolved with pressure from my insurance, they evidently didn't follow their contract which resulted in an investigation by the insurance company. Failed to return phone calls. It was a simple matter to resolve, yet it took months

I cracked a front tooth on Thanksgiving. Dr. Chang was able to get me in the very next day…read more(Friday)! I left with a brand new beautiful tooth! Wow, talk about great service. I'm so grateful to him. The entire staff was amazing!

I know GH people wants all the glitzy- But if you can look…read morebeyond that and truly want care & service- Dr. Wilcox is it! I have went to his office multiple times and his staff has always been polite and helpful. Dr has always taken his time to make sure I understand what he is doing and genuinely care about his patients. They even went out of their way to find me an ER orthodontist! My other dentists have tried to upsale me on cleaning, night guards, even extractions. Good doctors are hard to find these days- I definitely recommend this office!

I am SO happy with my visit at GHFD. I have had a stain on my front tooth for a few years now and…read morehave always been incredibly self conscious about it. Today, I finally got it fixed thanks to Dr. Wilcox and his team. I am so happy to have my smile back. From the front desk ladies, to the hygienists and dr. Wilcox, I cannot recommend this dentist enough. Thank you for fixing my smile and making me feel confident again!

Best dentist experience ever! Great cleaning and exam, and the dogs were the best part!read more

I have been going back and forth on posting because everyone seems to love this lady. She was the…read morerudest, most condescending person I have ever dealt with and I am pretty sure she was under the influence ( I work at a sober living facility, I know the signs) . I have been seeing her for some time now and she is like this with everyone, and the way she treats her staff is horrible. demanding, rolling her eyes at them and was throwing things behind my head as I was laying in the chair. I don't care if people say her work is good, my family and I will not be returning. I am working on reporting her as well

Fabulous Practice! Caring staff and doctor! Highly recommended!!!…read moreDr and staff truly care for patients and standard of care!

On the eve of my 81st birthday I was hit with a major toothache. That's a day before Christmas Eve…read moreand a Sunday, no less. Spent a sleepless night in agonizing throbbing. His website says the office is closed but there is a link to Dr. Aichelemayer's cell phone number. Those of you at my age who call a doctor get the usual lead-in "if this is an emergency, call 911..." followed by nothing helpful to sooth my pain. I called the number and the DOCTOR ANSWERED!! This is Christmas Eve day and a Sunday!!! Walked me thru pain relief, the called Rite Aid and prescribed what I needed. All is well and I will report back to him after Christmas. I am forever grateful.

Going to the dentist for something other than normal checkups and cleanings is never fun. The care…read morethat my wife and I have received from Cedarbrook Dental has been nothing but professional and top notch. They use state of the art equipment and the staff and dentists are very customer focused and kind. I've most recently seen Dr. Fields, and she was painless, efficient and comforting in putting in a new crown. I've been to other dental offices over the years, so I've seen both good and bad. This is a very good office, with professional doctors and a great staff.

I wish I never stumbled on them. They don't really care about the person at all, they just care…read moreabout the money they can take from you. They will charge you $50 bucks for 48hr cancelation fee regardless of the situation, you can be on your death bed and they don't care, pay up and then add insult to injury by telling you to have a nice day! it's ridiculous!

Doctors and hygienist are wonderful, front office staff Michelle and Ashley are the worst. If you…read morearent white they are rude and insufferable.

Dr. Jang and his staff are incredibly knowledgeable and very kind. They answered all of my…read morequestions and we're very efficient. My husband and I have both had fillings/root canals done here and we are happy with the outcomes! The office is clean and modern, we felt very comfortable. I highly recommend them!

I have had quite a lot of dental work and due to frequent career moves, have had many different…read moredental providers. Finding this practice has been great, the front desk staff is very accommodating, emergencies are treated so kindly and quickly. I cracked a crown the day before Thanksgiving a couple of years ago and they got me in. Regular care and cleaning is smooth, I absolutely love my hygienist, Chalon! They are efficient, comprehensive and DON'T upsell at every opportunity, which I hate. I know love in Tacoma so it is a commit but I have zero plans to change, I will drive the 25 minutes.

The staff and dentist were very kind, and I had a good cleaning experience. The office seemed…read moreprofessional. However, I was disappointed to be charged a $60 cancellation fee. Their policy is 24 hours, and I canceled my October 8 appointment by text on October 7 at 4:03 PM for a 4:00 PM appointment the next day -- only three minutes outside the policy window. The office also referenced a February 17, 2025 appointment that was supposedly canceled outside the policy, but the first text communication I ever received from them was dated February 25, 2025, and I never received any reminder or text regarding a February 17 appointment. ^^ I looked back and it looks like I did have an appointment on February 17 that I scheduled via phone call. On Monday, February 16 I was at Swedish hospital with my two young kids who were just diagnosed with flu A. It knocked us out as a family for two weeks! So that is why I did not make my February 17, 2025 appointment. So I guess they did give me a courtesy cancellation.... However it just feels like another dentist office trying to screw people over. Because this office is out-of-network for our insurance, the visit was already fairly expensive. While I truly liked the quality of care, I was disappointed with how the cancellation fee situation was handled.

Dr. Gressel and his wife, Jackie, who is also a hygienist at Harbor Hill Dentistry, are amazing!…read moreEvery time I go there, I leave feeling so well taken care of and genuinely heard. I'm someone who does not easily trust medical professionals, and I've disliked going to the dentist since I was a kid. I actually avoided the dentist for a very long time, so unfortunately my teeth need some significant care now after years of neglect. After what I'd been told by previous dentists, I was convinced I was going to need around 10 fillings. I really appreciate that Dr. Gressel didn't make me feel like he was trying to do unnecessary work or make as much money off of me as possible. Instead, he's put me on an awesome plan focused on preserving the health of my teeth as they are, and right now I don't need any additional dental work beyond my regular cleanings. Thank you, Harbor Hill Dentistry, for taking such great care of me and making me feel comfortable and heard. After spending so many years absolutely dreading the dentist, I actually look forward to going now...which is something I never thought I'd say!

I used to come here under previous ownership. It was good to know that Crystal is still there…read more Came back because they've changed owners. Just a cleaning and X-rays so far but happy with the work they've done up to now.

Dr. Reid took over the practice from Dr. Bloomquist. Although it was big shoes to follow as Dr…read more Bloomquist is amazing, she chose wisely in picking Dr. Reid. He has been so great to my husband and me with our dental care. His team seems to really enjoy working at the practice and they are always so welcoming. We have had a great experience with this practice and highly recommend Dr. Reid and his team.

Efficient office and staff that remember my name every time. Crown and implant work was…read moreoutstanding. As a cash client I was provided with good discount with an annual care plan. This is my kind of dentist.

From the moment we walked in the door we were enamored by all the murals and the game room! What?!…read moreWe only waited a few minutes until both boys were called to the back for cleaning. Miss Rita and Miss Jaye, both dental assistants were just wonderful! Their cleanings were swiftly done and then Dr. Dansie showed up and said they had no problems. This seriously was the quickest dental appointment we have ever had for the boys. Thank you Dr. Dansie for an awesome experience. Clearly both Miss Rita and Miss Jaye are a direct reflection of your work ethics. We have since scheduled their next appointment.

Our family had been patients at The Kids' Dentist for about two years, and until this experience,…read morewe truly loved the office. Two of our children were patients there, which makes this review especially disappointing. After Dr. Dansie presented a treatment plan for our 4-year-old son that included general anesthesia, multiple crowns, and two pulpotomies (baby root canals), we decided to seek a second opinion before proceeding. The second dentist recommended treating the cavities with fillings under local anesthesia and laughing gas, with no crowns or pulpotomies. We found this reassuring and simply wanted to discuss whether a more conservative treatment plan would be appropriate for our son. Over the next month, we called the office at least six times trying to speak directly with Dr. Dansie. We were told he was on vacation. Ten days after our initial request, another dentist left a voicemail offering to answer our questions. We missed the call, and when we called back the next business day, we were once again routed through the front desk. The lack of direct communication resulted in significant miscommunication. We were under the impression that the updated treatment plan would not include crowns, pulpotomies or general anesthesia. We scheduled treatment based on that understanding. Then, just two days before the appointment, we were informed that Dr. Dansie would not be there and another dentist would perform the procedure. At the appointment, the covering dentist planned to complete Dr. Dansie's original treatment plan using crowns and the pulpotomies. The only change in the plan was to use local anesthesia and to complete treatment over multiple visits. I shared that this was not the treatment we believed had been discussed. The dentist refused to modify the treatment plan. For that reason, we left without treatment. Two business days later, Dr. Dansie called and explained that he had never received a message that we had been trying to reach him. By then, it had been over a month since our initial request to speak with him. I shared the same concerns outlined in this review, and he was apologetic and understanding of our decision to leave the practice. We ultimately chose to leave the practice and sought a third opinion. That dentist recommended the most conservative approach of the three opinions we received: fillings only, using laughing gas and laser dentistry, with no crowns or pulpotomies. I understand that dentists can have different treatment philosophies, but the poor communication, last-minute provider change, and confusion surrounding our son's treatment plan caused us to lose confidence in the practice.