I asked for everyone's name as soon as I realized just how special this place seems to be...all…read morecourteous, great listeners, and thorough, professional service providers. Unfortunately I had to visit, but glad to have met such a fine group. Even stayed after shift ended (two of staff) in an effort to insure everything was just right. Thank you, and continue the great culture. Not only will it improve your following/client base but will also give more satisfaction from a good day's work. Thank you again. I appreciate you all. Brian Julie Justin Bashmitha Naska Beth Dr. Mehta and of course Jarell, the friendly security officer who keeps everyone safe.

This place has turned into a urgent care for individuals with colds back aches etc…read more referred to ER 12/22/2025. Arrived 1510. Checked in w billing 1530 1545. Vitals taken. Told to wait. lol. I was sent here because surgeon believe I have a blood clot. After having surgery 5 days prior. Leg is swollen to the point looking like Popeye's forearm. 2 hours later. Still waiting. Now. 1720. No organization. No color tagging white to blk based on alignment. 1725. They just took a patient for a chest xray that came in 30 min after me. Sorry I have to laugh. He is hacking going a chest X-ray. Unfortunately. Now it's BS I have to click 1 star - negative numbers for service prioritizing. DOES NOT EXIST HERE. 1730. Still nothing. Go elsewhere!!!!!

I received the most competent and expert care in Inova Wound Care Center of Loudoun Hospital for…read moreapproximately 6 weeks in 2025. From the moment you enter the sign-in area until you check out, you will receive compassionate, professional care using the latest healing methodology enhanced by lots of smiles. If your wounds can be healed anywhere, this is it!

After a 9-hour breast cancer reconstruction surgery, my surgeon prescribed immediate hyperbaric…read moreoxygen therapy and sent all of my records to Inova Loudoun before I returned home. I was told I could begin treatment as soon as I arrived. Instead, one week post-op--with multiple incisions and a surgical drain--I spent nearly two hours filling out paperwork and answering questions only to be told they could not treat me. I was told the chamber had not yet been cleared/certified for use and that there were issues related to technician certification. I left without treatment despite having traveled there specifically because I had been told I could be seen. A couple of hours after I got home, I received a call saying they could take me after all. By that point, I had lost confidence in the facility. The entire experience felt disorganized, communication was poor, and the recommendations I later received conflicted with my surgeon's instructions. When you're dealing with time-sensitive treatment after major cancer surgery, patients deserve clear, accurate, and consistent information. Unfortunately, that was not my experience here.

Had to come back to the same ER, this time with my husband, and again had an excellent experience…read more From the front desk to the doctors and nurses- Everybody is very friendly, patient and efficient. I will never go to another ER for as long as I am in this area.

I was dreading having to go to the hospital last night and knew I could not handle the long wait at…read morethe regular er so I opted to go here and I was relieved by my decision. the wait wasn't to long, the nursing staff and dr was above and beyond helpful aiding in our healthcare needs and educating me of everything required for after care. I appreciate how quickly the dr and nurses adressed our needs and got us discharged. thank you

Went for quick appt for my vision and was quickly seen, moved to a room as there was no wait time…read moreand then a CT was taken. Regretfully a diagnosis of cancer was possible and redirected me to Alexandria Hospital which was ready and waiting for my arrival. The person who took me to my car with my husband even helped us find our car in the lot. They were kind, efficient and compassionate. would go again if I needed ER services.

The emergency room and staff are great. My complaint has to do with MMT Ambulance who transported…read moreus 4 miles from Oakville to Alexandria Hospital at a cost of $2,300. We have CIGNA insurance, and MMT Ambulance in not "in network" with Inova in Virginia. Why Inova is using an ambulance service that is not "in network" for policy holders of a major insurance company in Virginia defies explanation. If we had known the price in advance, we would have made alternate arrangements.

ER visit for laceration on head. Stitches given. Excellent care. All professional, kind and caring.read more

Location: imaging center…read more I had a deeply upsetting and painful experience during my OB ultrasound yesterday at 21 weeks pregnant with my first baby, and I feel compelled to share it so others know what to expect. The appointment was scheduled for 1:00 PM. The ultrasound tech, Fadwa, was extremely nonchalant from the start and seemed visibly bothered every time I asked a question. This was my first pregnancy, so naturally I wanted to understand what I was seeing on the screen and learn about my baby's features. Instead of explaining anything, she whispered the entire time. I repeatedly (and politely) asked her to speak up because my husband and I couldn't hear her, but that only annoyed her more. What should have been a roughly 45-minute scan turned into an hour and a half. I left at 2:45 PM, even though I had told her I had another appointment at 2:30. As recommended, I had drunk 3 full bottles of water beforehand for a full bladder, and by the end I was desperately close to peeing my pants. She was very aggressive with the probe, pressing extremely hard on my stomach for over an hour while I was lying flat on my back. At 21 weeks, that position is already uncomfortable, and the intense pressure combined with a very full bladder made it genuinely painful. I was in tears afterward in the car while my husband tried to comfort me. An ultrasound should not hurt like that. She kept complaining that the baby was moving too much and threatened multiple times to stop the scan and make me come back. There were several moments when the baby was still and in a good position, but she didn't capture clear images. She repeatedly brought up my age (I'm 20), treating me like I was a teenager instead of a grown, mature adult. At the end, she abruptly stopped and said I'd need a repeat ultrasound at a different hospital because of my age. I was so frustrated and emotional that I stayed quiet, but her rudeness and unprofessionalism were obvious. I've had a much better experience with an ultrasound at the ER -- the tech there was informative, kind, and efficient. This one made me feel dismissed, uncomfortable, and physically hurt. Age has nothing to do with it: the issue was Fadwa not being able to do her job properly, communicate clearly, or treat a patient with basic respect and care. I will never return to this location. If you're pregnant and want a positive, supportive experience where your questions are welcomed, I strongly recommend going elsewhere.

The Inova Fair Oaks ER team were awesome. I reluctantly went in for a fall and possible concussion…read more Anxiety was high on what was to come. The room had several customers so I expected a long wait but from intake to vitals, it was less than 5 minutes. The team who provided care were timely, thorough, compassionate and informative. I had a CT that was swift and IV was a one-time poke!! Everyone explained each step of the way and I received updates on potential delays via text so I had zero surprises. The entire process was smooth and although I was sore from fall, I left feeling grateful for the care and aftercare guidance. Dr. M. Christie and team were fantastic!!

I had the pleasure of working in physical therapy, for the second time, with Shayna Graham. She…read morewas, at all times, professional, thorough, responsible, communicative, and I always felt that she cared about me and was interested in what was best for me. I would not hesitate, should it be necessary, to request her services again. Paul Sibley

If I could rate them a Negative 10 I would. Not only did they not treat my wife with proper care…read more They spent well over 10 hours before we were given our own room as we had came in for a possible stroke. Then were told that we would get an MRI at 5 pm the same day only to have them cancel it on us with no communication. Then when we did get moved to Oncology they decided narcotics was the preferred treatment which did not treat my wife correctly! I would recommend they take their sign as being one of the best hospitals out of 250 because they did severely poorly on handling my wife's health and gave her the incorrect medication to alleviate pain and did not know what the best practice was. DO NOT GO HERE!!

The doctor I saw- Damian Banaszak, has absolutely no business being in medicine. I explained my…read moresituation to him and he was not listening. I told him I was there for leg and foot swelling, that I had an infected tattoo and was on antibiotics, and it was probably related to my having been inactive for a week. He told me my foot was not swollen. My foot was visibly red and by that time *some* of the swelling had subsided because I wasn't standing up anymore. I didn't even know what to say, it was like he was telling me I should ignore what I was looking at and could see and feel to be true. He grabbed my leg roughly and started rubbing his (bare!) hand hard against the tattoo and the scabs, flaking them off (they're supposed to stay on until they fall off on their own otherwise they take pigment with them!!) and he recoiled and said "What IS this??" I said I just told you it had been infected! Then he goes to my foot and tries to rip a bandage off my toe and I had to tell him to stop. I told him I wasn't there for my toe issue and he said he had to look at it if it was infected. I said please don't, I'm squeamish about that injury and it's not infected, plus I'm on antibiotics anyway, like I said before. He asked me who put the bandage on and if I had pulled out my toenail myself. Why In the hell would I have done that? He said well if I can't look at it then I can't do anything to help you. You don't have a blood clot. I said how do you know that for sure? He said well you can get a sonogram if you want. I said ok let's do that. He said "We don't have one here." Then why would you bother telling me that was an option? I grabbed my stuff and hobbled out of there and went to Reston hospital center emergency room where they actually treated me like a human being, did testing and gave me something for the swelling. I can't remember ever having been treated so roughly, manhandled and talked to like that in a medical setting before. I have a lot of medical issues and have had to see a lot of doctors, specialists, etc over the years and this is one of the worst, if not THE worst experience I've ever had. If they have that man on staff I can't imagine the lack of decision making skills whoever hired him has, and I will NEVER go back there. To add insult to injury, when I looked at the notes from the visit, he wrote that my chief complaint was PREGNANCY. I had a hysterectomy in 2019 at Inova. The only person who mentioned anything about pregnancy at that visit was the nurse who asked me what the date of my last period was, and I told her I had a hysterectomy. The notes also said that I had a toe infection, and that there was no swelling. Neither of those things were/are true. I told him my LEG had an infection, not my toe. Gross medical negligence and incompetence. I submitted a request to get my medical records amended because that is absolutely unacceptable. I also reached out to patient relations by phone and email and no one has responded to me. It's been weeks.

This facility is really close to my home. The staff is very friendly and they always take me back…read moreright away.

this facility is fraud at its worst. it used to be called access of fairfax, a true urgent care…read morecenter run by inova. not anymore!!!! blue cross copay was $50$-$100!!! they changed the name of the facility to inova emergency center. copay now over $500!!!!!!! typical inova and blue cross rip off! avoid at all cost!!

I went to Semionary INova hospital cause this last ice storm I fell in same black ice and broke my…read moreancle. Hats off to hospital stall for all their work they performed and a special mention to Dr Gallagher and his fine team for surgery. Perfect surgery completed. Many thanks. Luv you guys.

Wonderful caring nurses and staff. Doctors explain things well. Beautiful patient room.read more