Awesome! Kind to my dogs! Punctual! The best! Ive tried many services & these are my fav!

I like this company because they do their best to accommodate my very busy schedule. Adam showed up today and was very polite and thorough , He took his time to make sure the job was done right. Wanted to update my review. I just moved to a new home and this company accommodated me within days Tyler was very courteous and prompt read more

This company is the only company that was able to take and get rid of all of my ticks in the backyard. They are very professional and courteous I would recommend him to my own mother and grandmother that's how much I'm pretty impressed with them read more

Great customer service! I have been on a bi-monthly plan for about 9 months, when we bought our house as a foreclosure. Since the house had been vacant for almost a year we have some issues with bugs inside and out. If we ever need an extra treatment they usually can get to us within 24 hours and have even come out same day. For our bi-monthly services, we usually have Caleb for our tech who is very prompt, friendly, and helpful. read more

Very reasonable price and awesome service. We had Zack, he was very knowledge and professional. Ben was my point of contact when I had contacted them through their website, he was very professional and quick to response. He was able to answer all my questions and didn't try to up sell me on anything very straight forward guy. Overall awesome service reasonably priced read more

Adam from Insectek was able to clear our house of roaches. He identified what type of roaches they were and suggested looking in our sewer cleanout. Once we opened it up there were 100+ crawling around within view. He sprayed inside, outside, and all sewer access pipes and we have not seen a roach since!! Would recommend to anyone with pest problems. read more

We had heavy activity for a while. Jose made sure we are taken care of. A few other guys came from the same company but we were still seeing activity. Once Jose arrived for the treatment we had not seen anything. He went around the backyard and sprayed very well. He also sprinkled some powder that I think did the trick. Would highly recommend and if u see heavy activity, you must ask for Jose read more

I have used Insectek at two different locations in the past seven months and they have been fantastic! Responsive, flexible when I have had to change my schedule, friendly and most importantly....extremely effective!! I had temporarily moved into a furnished rental property that was located on a lake back in July and immediately saw an issue with cockroaches and flying ants, as the property had been left vacant with no service being provided over the summer months. YUCK! Not being used to anything like this in all of my previous homes, Insectek came in immediately to help and spent quality time treating the property inside and out. Their staff members took the time needed to check out the issues and determine the root cause of each problem which definitely calmed my fears. After just a few visits the issues were gone! I was so pleased with the quality and effectiveness of their work, not to mention their stellar customer service when scheduling or rescheduling. The staff that come out to service the property are always on time, professional, responsive, thorough and every friendly! Wayne and John have been especially terrific! Loved their work so much that when I bought my house, I brought them along as my new exterminators. Thanks so much, Insecteck! read more

I just moved to Arizona and wanted to get on top of any roach or scorpion problem BEFORE moving into our new home. Everyone at Insectek was so incredibly accommodating, adjusting their first visit to be a couple days before we moved in, then recommended a schedule that makes sense for my house and yard. The customer service is exceptional, they text you the day before to let you know they're coming, then Wayne called me after the first visit to explain what he had done and what we should expect. I followed up with a 2nd visit a few weeks later and was home when Wayne came back. He is fantastic! Very knowledgeable and explains everything so well. I'm so glad I chose this company and plan to have them continue regularly scheduled visits. And I will definitely request Wayne again. read more

Insectek is the absolute best! They have been my go to for over 2 years now and I have had no issues whatsoever with the product or service. The team is professional, courteous, and speedy. I highly recommend them to anyone looking for a reliable, credible and trustworthy provider. read more

I have become extremely dissatisfied with Insectek's services. Even being serviced regularly, we still continued to have pest issues. One being an ant issue in our kitchen I repeatedly notified the technicians about (I ended up being able to take care of this myself). Another time, I called for large spider in the house. They initially told me they would send someone over immediately, and later I was told the tech had decided to leave the neighborhood and couldnt come for at least another 3 hours. Another company came immediately and the spider ended up being a brown recluse. To say I was disappointed in the fact my spider situation was not taken seriously is an understatement. I spoke with the manager on duty who advised me that some pest issues "just take time" to resolve....but you've been servicing my house for a year or more at this point? We were also treated for termites in a back room of a house. A couple months later, we had tunnels showing up again, and they DID come to do a courtesy treatment (you can only get a warranty if you do your whole house, but we had been told it was likely the issue was contained to this one room). I was told we should not be having any further issues. Imagine my surprise when I get up this morning and there's tunnels emerging in the back room again. It's obvious that the issue is contained to this one room, WHY am I still having issues after being treated for the issue twice (with a treatment that is supposedly supposed to last 5 years I believe). I have emailed the company about this, but since we don't have a warranty for only doing a partial treatment, I am doubtful anything is going to be done about it. read more

I had Shane out to my two properties recently and he was excellent! Very professional, explained the process & was able to answer all of my questions. Shane even worked around my crazy schedule that day, which was extremely gracious and professional of him. We are new to Phoenix and the pest game. I found Insectek via Yelp, we couldn't be happier about our choice. read more

Excellent company. James is the person that comes by and he is very cool. He takes time to answer questions and I would highly recommend their ongoing service. read more

I just had David come over and he was fantastic. He was on time and was very knowledgeable, friendly, and did a great job. I will definitely use this service again and appreciate what David did. Highly recommend David and Insectek. read more

Hands down the best insect control business. We have had a number of pest control business to spray at our 3 homes and Insectek is the best. We have been customers for 2 years and I cannot recommend them enough. read more

I cant say enough good things about this company. We moved into our first home and didn't have a clue about local bugs/pests. We found out quickly that we needed a trustworthy company to help us. We were fortunate enough to be referred to Insectek and have been extremely happy since. Any little question we have is answered promptly. Wayne Johnston has been our guy since day one and has provided excellent service. He takes the time to answer ALL of our many questions. He is polite and always on time. Not to mention we have had ZERO bug/pest problems. We will be using Insectek for a long time! Thanks so much Insectek team! read more

Had an initial service by Tyler today. He was very professional and explained everything to me before we began the service. He took great care in keeping my desert tortoises safe and also protecting all my different veggie gardens. He found the source of my main problem and took care of it. I am very happy with this service. read more

They are wonderful! Came across one too many cockroaches in my living room, and I called and someone came out to spray a few short hours later. On the phone I was easily able to set up an annual spray schedule. The technician, Anthony, was pleasant, professional, and seemed very knowledgable. He listened to what type of pests we were having, and took steps to eliminate those specifically, as well as prevent any nasty critters we haven't seen yet. Haven't seen any new bugs since he sprayed. Couldn't recommend them more! read more

Another great visit from Wayne. He is so knowledgeable and offers great tips on how to help keep bugs at bay. He does more than is needed and it's so appreciated. I feel confident knowing that he's keeping an eye out to catch any problem areas. Top notch service. read more

Best service I've had - know what they are doing - better than all the others! Wayne is awesome - supper thorough!

This review is long overdue but Wayne is pro when it comes to insects. He's very professional and knowledgeable about all pests. Highly recommend to anyone looking to get rid of or maintaining an insect free household. read more

Called Insectek to see if they covered Gilbert. Spoke with Jenny, who was very nice and easy to work with. She indicated they do cover Gilbert and I told her that was great because I had met Zack from Insectek at my boyfriend's house when he came to service him for pest control. I was very pleased with Zack's professionalism and decided I wanted Insectek to service my home if they could. Zack came to my house and did a phenomenol job. I highly recommend Insectek for your pest control needs. Denise read more

I had a serious Oriental roach and cricket problem in my home. Garrett came out the same day I called for service and did a fantastic job explaining the issue, what he saw when he inspected the house and yard, and what to expect over the next few weeks after the treatment. I am very happy with the results -- only a few bugs inside on the first few days after the treatment, which Garrett had explained, and now my home is virtually bug-free. Their service is great, and their pricing is reasonable. I would absolutely call Insectek in the future. read more

They are a great company. They are friendly and do a great job. My neighborhood is a scorpions nest and since I've been using them I've yet to see any in my yard. Very satisfied. read more

I called this company based on the reviews here and was very satisfied with my service. I was able to get a $30 off coupon on Yelp for $15 which was a really nice perk. I had used another pest control company a few years ago who charged me twice as much as this company for the same service. Gerrit arrived at exactly the time scheduled for the appointment. He was very courteous, knowledgeable and helpful. I will definitely call this company first for any future pest control needs. read more

I've been using Insectek Pest for a few years and few houses. They're always so thorough. Add to it the clean cut and professional young men they send out, I never feel uncomfortable or unsafe (as I have with other companies). Today Cortland sprayed my yard, removed spider webs and even had a friendly conversation with me. I have, and will continue to recommend this company to others. read more

I live in a condo and encountered a sewer roach in my bathroom. I immediately started looking for pest control and came across the many positive reviews for Insectek. They are truly worth the 5 stars they get from everyone. Customer service on the phone was great, gave me an idea of the plans and all of the techs that come out every other month are very friendly and courteous. They were thorough in teaching me how the pests can enter in and continuously check to see if I have any more sightings each time they come. I did find a live smaller roach one month and they made sure to double spray for no extra charge for me. I also appreciate that their spray is more "natural" than some of the harsher chemicals out there as I have a daughter and a small dog. It does dry after 1 hour so we just simply run errands during that time. Great service and caring people! read more

My experience over the past several months with Insectek has been extremely positive. Everyone that I have interacted with has been professional and helpful. I would highly recommend their service. read more

Cutter is the name of the gentlemen that came out to spray. He did an excellent job, great customer service. Took his time and really listened to what our requests were. Would definitely recommend to ask for Cutter. Definitely will try and have Cutter as our regular tech. read more

I had seen Insectek advertisement in my homeowners association news letter. I of course looked them up on yelp and saw glowing reviews. The people in the office were very helpful and courteous. I was nervous about spraying inside of the house because of my dog and cat ,so I chose one of the first available appointments to have the exterior treated for scorpions. I was at work and received the email report of what the rep did and found. Fast forward a few days and we found a live scorpion in the house. I then realized I should have sprayed in the house. I called the office and told them what I found . They offered to send the rep back out at no charge to me . They scheduled the rep Adam to come back out that Saturday so i could be home to watch my animals.. Adam arrived on time ,was very informative about the products used and put my mind to ease about spraying pesticide around my beloved pets. He treated the inside of the house and retreated the outside as a precaution. I was impressed by everyone I dealt with at Insectek,especially my rep Adam . Needless to say I signed up for a Bimonthy Pest Prevention Program. read more

I decided a few weeks ago to remodel my master bath, as in remove the builder tub/surround and install a new tub with tile surround. Although I've lived in this house over 4 years and never have seen any sign of termite activity, (and believe me I look regularly inside and out) there was clearly something going on behind/under the tub. I have a post-tension slab, and about the only place they can come up is through the drain well at the head of the tub--and that is exactly what happened. I did a fairly extensive search and found Insectek, which was highly rated here and on other review sites. I scheduled an inspection and Zack came out, arriving early, on the appointed day. He listened to my concerns and recommended a couple different treatment options. I chose to do a partial outside treatment (about 1/2 the house) because I was pretty sure where they were entering, and also a heavy spot treatment in the tub area. The quoted price was reasonable, and so I scheduled an appointment, which just has been completed. Zack again came out early, and spent a couple hours trenching/drilling/flooding/filling, while explaining the process and what to expect. He was friendly, prompt, and experienced. I was very happy with the service, and will be recommending this company to my friends and neighbors. read more

We have tried several insect spray services, and we have seen the best results with Insectek. Very few insects in the yard and around the pool, and whenever we see a bug in the house, it is dead. They do a very thorough job, spraying a more complete barrier around the home and yard. And they perform free additional visits in between scheduled visits when we call with reports of bug sightings (I.e.ants after a rainy period). read more

Excellent service every time, Wayne came by today to treat inside and out, super friendly, made it comfortable having him in the house.

We love Insectek! We switched from another extermination company because they were inconsistent and too expensive. Insectek is VERY reliable and less expensive! We love our exterminator, Anthony. He's professional, very knowledgeable, and extremely nice. Even our shy 2 y.o. daughter wouldn't stop following him around. We're Insectek customers for life! read more

Tyler who does the work on our home for Insectek always does an outstanding job. Tyler use to work for another pesticide company so when he left to go to work for Insectek I had to follow. It's hard to find and keep good and reliable workers like him! Insectek also has an excellent recommendation as a company so it was not hard to switch to this company from my previous pest company which I was with for over ten years. read more

I simply can not give this company enough praise. I would give it 10 stars, mainly for "going the extra mile." A week ago I found a paper wasp nest near my back door which freaked me out because I'm in and out of that door all day. I called Insectek and they sent someone out that very same day to remove the nest. A week later, I found another wasp nest close to my back door. So I called and spoke to Robin at Insectek and explained my dilemma. She sent someone over the next day. He removed the nest, inspected the whole outside of the house and yard, and he sprayed. This was done at no extra charge. A company that treats their customers right, is a company that I will always use again. I would totally recommend this company to anyone! read more

Ok, so I know I said I would update at the 30 day mark but I am already thoroughly impressed by their quality and customer service. I hate having to call someone back out to do another spray but I was extra paranoid I suppose after we saw several scorpions. They were fantastic on the phone, didn't make me feel bad about having them come out again. In fact when Parker came out again (and he was right on time) he even encourages people to use that service and if I ever need them to come out again inbetween they would happily do so. Parker went above and beyond, we let him know after that first spray where we saw more bugs. I was expecting just a respray in those trouble areas but Parker re did the whole lot, getting extra in the cracks and crevices. I went out later that night with my black light and didn't see any scorpions. We haven't even seen any spiders since either, there are like a thousand dead bug bodies on the front porch by our outdoor lights, it's crazy how effective their pesticide is. I thoroughly appreciate the kindness, care and concern Parker took in really helping me feel more reassured. I feel like I can walk around the house barefoot and not worry about what's hiding around every corner. These guys are the best and it's only been less than a month. If the idea of a yearly contract deters anyone I would highly recommend trying these guys out, utilizing the free resprays if you need to, this company is worth the commitment! read more

I have consistently had a great experience with this company--specifically their professionalism, courtesy, flexibility and friendliness. I have been a customer of Insectek for about 2 years, and my household has been very pleased with their work (no more creepy cockroaches coming up from the shower drain has been a godsend!). We continue with their maintenance treatment bimonthly, and Wayne came by today. He was very efficient and a pleasure to speak with. We've had a number of other technicians come previously, including Kyle, and they have all been fantastic. Thank you, Insectek Pest Solutions! read more

Even though we chose to go thru another company, we really appreciated the visit by Kyle. This company was our 2nd opinion company, after the 1st one made us slightly uncomfortable. He came out and took the time to explain the process, look at the entire house, and even went into the adjoining neighbors yard to check there also, If we were not planning on moving and needing the extended warranty. We definitely would have gone with this company . From the initial appointment to the follow up appt, it was a good experience. read more

My wife and I really enjoy the work that Insectek has done. We moved into a house that was a new build and whenever you disturb the earth that much you are bound to have bugs. Insectek treated the house and yard and after a short period of time we were bug free. Special shoot out to one of the Insectek representative who came out to our house last week. His name is Anthony and he was awesome. Pleasant personality, smiling, engaging and even though it was 100 degrees outside he was energetic, professional and he got the job done. Also, Anthony was very knowledgeable. I asked him a question about a bug I saw and admittedly I expected some type of canned answer that would not be very helpful or for him to not know at all. I was pleasantry surprised when Anthony identified the insect and then proceeded to explain more than I thought I needed to know about the bug's origins, habits and whether or not it was harmful to humans, dogs or plants. When he left I felt much better about the situation and felt good about a company that takes the time to provide additional training for their employees so they can better serve their customers. I understand Insectek is a small locally owned company which makes me even more willing to support them, espceially since they are doing good work! read more