I just recently purchased my Mazda CX-50 here with the great help of Nick and Collette. Both helped…read morefind me an incredible deal for both my trade in and the final sale of my new car. The employees here are upfront, responsive, and honest, and fully respectable of your time here. I'm very satisfied with both the service, level of knowledge and the final outcome of my experience here. Thanks guys! I love my new car!

I have always been happy with Mazda service here, but today they really went out of their way to…read morehelp me. I could not be happier with them.

Scheduled an appointment to look at a preowned RAV4. When we got there the salesman said it hadn't…read morebeen prepped yet but that he had cleaned it up enough for us to test drive it. He said he had to go get it and a couple minutes later we saw him drive it around to the back of the building. But then there was a delay of 15 minutes before he came to get us. He took us to the car and all 4 doors were open. We smelled air freshener that soon dissipated. We spotted stains at the 4 corners of the interior roof and knew from research it was from the roof rails leaking. The sales man had opened the doors and 'bombed' the car to hide the musty smell of mildew. These leaks can corrode electronics and wiring. We told him no thanks and left.

Dont waste your time if they send you a price to buy your car from Car Gurus. Filled out the form…read moreand got a buy price of 29,000. Immediately got a call and a text. what are you looking to do? Spoke to them the next morning and made an appointment. Drove 1 hr out to Lancaster and they came in over $7,000 lower than their quote on a pristine vehicle. Did I expect they may haggle a bit, sure but $7,OOO and an admission of " we are pretty much trying to get you in the door"

Helped me start my car when I was stuck at the gas station . Thanks a million …read more If you guys are looking for reliable help with any automotive problem, be sure to check these guys out

Dennis did a great job working on my Jeep , Had a headlight go out, and no matter what i did i just…read morecould not swap it myself , brought it to Jones , and he swapped them out with new bulbs in no time flat! When i had an issue with the driver side bulb the next day , he was able to meet me at the shop even though he was supposed to be closed to swap it out after a manufacture defect caused a failure . Would highly recommend to anyone who needs a repair done in a fast and cost effective manner

My husband was involved in an accident at the gas station. He scraped the entire back side of our…read morepassenger van. Most of the stations in our area closed down due to the rising costs to get parts. We took our van to West Fitchburg Auto Body in Fitchburg MA. They kept our van for about 4 weeks, due to parts they had to order. But when we picked it up, the repair came out beautiful. The van looked practically new and it's a 2015. The inside was cleaned so nice and smelled so clean. It looked like it was just detailed. Great autobody shop. We weren't charged a cent more than the insurance paid.

Excellent service. Great prices. They really go above and beyond for their customers. I have been…read morehere twice now, and wouldn't think of going anywhere else !!!!

I have an older car and the a/c needed a repair. Work was completed and ready when promised. Very…read moreprofessional and courteous staff. It's the first time I needed a repair in awhile. I will say nothing has changed, they are still the best mechanics in Chelmsford!!

Don't go here for a car inspection! There is a risk the inspection will fail when nothing is wrong…read more If you do get a failed inspection, make sure you go somewhere else to get the car checked.

Friendly,honest and great communication. Don't give your money to big dealers, support small…read moregarages like this in your community. Bob went above and beyond to not only repair but explain. Can't say enough good things about these guys!

I want to give a huge shout-out to Bob at Shirley Garage for the work he did on my pickup truck. He…read moredid a fantastic job with the autobody repairs--the truck looks great again and the quality of the work is top-tier. What really impressed me was his reliability; he had the truck ready exactly when he said he would, which is rare in this business. If you're looking for a skilled guy who does solid work and actually sticks to a schedule, Bob is your man!

Called the dealership to set an appointment. Was assured…read morethe car was available, would be ready and waiting. Drove over an hour to the dealership. Could overhear the manager telling the salesman that the Jeep was reserved. Heck yeah! Reserved for us. Right? Right? Then we found out the Jeep was almost 20 minutes away at another dealership. And we were looking at an hour to get the Jeep. The polite salesman did offer to take us along for the ride. But I'm buying a car. I set an appointment. I expected the car on site. Complete waste of our morning and you blew a sure thing sale. My old plates are in my hand. They had ample time to get the car. Someone dropped the ball and lost a customer.

I have purchased 5 cars from Ron Bouchard and this was as pleasant as the others…read more Jacob was great to work with.

I was here about 2 weeks ago with a flat tire. I had made a reservation online and arrived a few…read moreminutes late. My car was brought in immediately and turns out that I just needed a valve replaced. Steve and Bruno assisted me and were immensely professional. It was a quick and easy job. Due to Covid, they had every precaution in place. The seating area was closed and they requested that people wait in their cars. They do have one seat available for when your car is in the bay. I was grateful that they were open and could assist me. Thank you!

If I could do 0 stars I would. Originally I took my car in…read morefor a flat, which they said it was a leaking valve stem which was replaced. Fast forward to one week later, the tire is flat again after not being driven since we drove it home from the shop (was on vacation). Brought it back in to diagnose the flat again. This time, they say that there was a metal shard in the tire causing the flat and that 2 of the 5 studs were cross threaded. They were quick to blame Subaru's 'Soft Metal'. They then dismissed the flat tire issue and told me to not drive on it and get a tow for the issue they caused. I then had to bring it to another shop to get the studs replaced out of my own pocket. They draw you in with free flat repairs but the techs are lazy, corner cutting losers who don't care if they ruin your car to get your car out in time. ALSO, they estimated the second time at the shop to be around 20min to get it diagnosed, and we ended up sitting around for over an hour before they got us. AVOID AT ALL COSTS EDIT: The cost to fix their screw up came out to be $250