The strip mall itself looks a little sketchy at first, but you completely forget about that the…read moremoment you walk in. The office is super clean, bright, and has a cute, posh vibe that still feels welcoming. Bonus points for carrying Cartier glasses -- very chic. Hannah was an absolute delight: knowledgeable, efficient, and genuinely personable. I was also really impressed with the technology Dr. Sayed uses. They take detailed images of your eyeball so you can actually see what's going on, which was incredibly reassuring for me after having an eye issue a few years ago. Being able to visually confirm that everything looks good gave me real peace of mind. Dr. Sayed herself was funny, knowledgeable, and made me feel good about being there and taking care of myself. The entire visit was smooth, and I was in and out in under an hour. I would absolutely recommend her.

excellent customer service . Would highly recommend. very professiional. Excellent at matching the…read moreglasses to your face.

BEST place I've ever been to for my glasses and eye exam. Fantastic service, super helpful and…read morefriendly. I got so much help picking out frames and got information I didn't even think about asking (glasses and insurance help). It was my first time there and I will not go anywhere else but this place! Big shout out to Chris (optical manager) and Cynthia ( O.D optometrist) for customer their service and their support!

All Meijer Optical have closed with US VISON being their supplier and I have been waiting since…read moreMarch for glasses and now they tell me they will be mailed to me! How do I get them fitted with silicone eye pads Meijer should be looking out for all their customers that are getting this terrible service and they say I can't get a refund even though glasses have not been made yet! I went to Rolling Meadows store!

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

Extremely nice,got me and my family In all on the same day…read more Employees were extremely helpful

First of all I hadn't been to Dr Langner in 10 yrs because I moved and there was a more convenient…read morelocation. When I returned she said to me "where have you been for 10 years, you're the reason I'm retiring". Proceeded to discuss politics and her displeasure with the state and how she's making no $$. Just really unprofessional. I wound up ordering glasses and desperately chose a frame I wasn't even crazy about- had to challenge the ridiculous price also. I decided the next day to cancel and find something elsewhere (considering the cost of progressives I wanted something I really liked). Go to another eye doctor and they learn that VSP said I used my frame benefit. So this office never cancelled w my insurance company- which I'm sure they were paid for. I had to call and tell them To call VSP so I got my benefit back. Went to pick up new glasses yesterday and come to find Langner gave them wrong prescription. now I have to have my computer glasses remade. No wonder why she's leaving the profession. Just a bitter unprofessional optometrist.

Very happy with my first experience here. Definitely better than the mall stores - more personal…read morecare and nice people. Been looking for a place to go to that wasn't corporate owned.

Every employee I met there greeted me with friendliness. My eye exam was thorough. When I needed to…read morechoose new glasses, the young lady who helped me was informed and helped me based on what frame, lenses and style would suit my needs and face shape. A great experience. And the price of the pair of glasses chosen was $100 less expensive than the last two pairs at different optical facilities.

Amazing service. Treated like a person…read more My experience with the doctors and staff felt like none other. It felt like I was a real person and not just a client or consumer. In the past, every doctor-patient interaction has been robotic and it was such a relief to escape from that monotony. My doctors were very kind souls and helped me plenty. I was told my health results and given accurate and understandable advice. Duly also has an app where all my files are saved and I can view my test results at any time which I think is awesome. The app also has a feature that lets me talk to my doctors. Also, whenever i go out to events, it's sort of a funny coincidence that Duly sponsors so many of them. I love their helpful services and their community support. Thanks, Duly.

The worst ever. Staff and doctors do not respect patients time. I visited more than 6 times, and…read moreeach time, the wait was more than 1/2 hour. Sure the office and waiting room are beautiful, but that is it. Even worse, was the glaucoma "specialist", Dr Joshi, couldn't remember me from one visit to the next and constantly gave me bad information until I corrected her. After I was promised no wait, and waited 30 minutes, I decided to take my business elsewhere. When I received my chart, it was full of BAD information. There were illnesses I never had listed in history. The unforgivable is that I was diagnosed as having Glaucoma in December 2011. I received many tests, took eye drops nightly and even had a laser surgery. I met my new dr today. I do not have glaucoma.

My family and I came back every year for eyes exam. They accept many insurances. Their equipments…read moreare up to date. There are many selections for glasses. such as Ralph, Coach, Swarovski, ect. The doctors are knowledgeable and friendly.

I purchased a pair of glasses for over $1,000.00 in March of 2025. I had to return to the store…read morebecause the frame arm was loose on one side. Apparently, there was a problem with the spring. An employee said that they fixed the problem & sent me on my way. A few months later, the glasses are less than a year old, the problem happened again & this time AI was told spring was broken. The staff was rude & would not take the glasses in to get another frame as it was obviously a manufacturers issue. NO customer service & a very poor attitude...they were nice when they took my money.

I had an excellent experience with Dr. Snehali Upadhyay at Advanced Eye Care of Hanover Park (the…read morepractice recently changed names, which is helpful to know if you're searching older listings). From the start, everything was smooth and modern -- I was able to complete all paperwork online and upload records from my previous eye doctors ahead of time, making check-in effortless. Dr. Upadhyay was extremely thorough and thoughtful during my exam. She took the time to clearly explain my results, walk me through how and why my prescription has changed, and discuss my eye health in a way that was easy to understand. I never felt rushed and felt genuinely listened to. It's easy to see why she stands out. Dr. Upadhyay has advanced post-doctoral training, is a Fellow of the American Academy of Optometry (FAAO), and teaches at a local dental college -- credentials that are rare in a local practice and absolutely reflected in the quality of her care. The office is small, bright, and inviting, and the staff was kind, professional, and efficient, guiding me through each test seamlessly. They were also very transparent about insurance and costs, clearly explaining what was covered and what wasn't. The practice takes EyeMed, and everything was handled clearly and professionally. I left feeling confident, informed, and well cared for. I'm very glad I made the switch and would highly recommend Dr. Upadhyay to anyone looking for top-tier eye care.

have got bad glasses thier it gave me 3 day heads , with seeing 4 of everything , $500 of…read morenightmare. I'm going to America's Best® Eyeglasses where know what they doing the best in America

Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

This place is the worst! Only go here if you enjoy talking to a wall disguised as a person…read more TL;DR - Be prepared to repeat yourself multiple times and still have no one listen. When I first called to confirm whether they accepted my vision insurance, I asked whether I should make my appointment online or with them on the phone. The woman I spoke with said she could do it. I made my appointment for 5:30 pm, and the woman said everything was set up in the system, including my insurance info. Shortly thereafter I received a text confirmation as well as an email. So far, so good. Fast forward to the day of my appointment and I received two emails - one asking me to confirm my appointment, and another asking me to fill out some paperwork online. I completed both requests in the early morning hours. Mid morning I received a call from them asking me to confirm my appointment and for my insurance information. I explained how they should already have that because I was told they set up my account during my initial call. The woman claimed there was nothing in their system for me, so I gave them my insurance information again and told her I would be there that evening at my appointment time. At 4 pm I received another call from them asking if I could come earlier, at 5 pm. I told them I could not and the girl replied, "ok, see you at 5:30 then". I arrived at 5:20 and there were three woman at the counter. One asked me if I was using vision insurance, which was quite annoying. Why did they keep asking me this but never take down my answer?!? Then some other women asked me what kind of exam I was there for. Once again, why did I fill out the form online if they weren't going to retain that information? I informed her that I was there for a glasses exam and also needed to have my eyes dilated. This woman SIGHED at me and said they probably won't have time to do that because it takes an hour. (Note: I had noticed when I came in the hours posted on the door say they are only open until 6 pm despite the website saying 7 pm). I got fed up, told them to cancel my appointment, and left. They are ridiculously incompetent! I told the initial lady I spoke with when making my appointment that I needed my eyes dilated, and I mentioned it again that morning on the form I filled out, so if they can't do an eye dilation at 5:30 pm why did no one mention that? And if that is why the person was asking me to come in early, why didn't they explain this when I said I couldn't make it at 5 pm so I could reschedule for a different day? Absolutely ridiculous! I will be going elsewhere for my vision needs.