I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

Catrone has been my eye doc since I was a child so we are going on 20 or so years! Great bedside…read moremanner, always explains what he is doing and if there might be pain/discomfort (like with the air test). Staff is friendly and can get you in pretty quickly. Calm and friendly, definitely recommend!

I've been wearing contacts for years, but I've never really been happy with them. Because of my…read moreastigmatism, they were either uncomfortable, constantly shifted or dried out halfway through the day. Dr. Catrone really took time to find a brand that worked for me. I'm am so satisfied with my experience at his office and I finally enjoy wearing contacts! The staff is friendly as well. As long as I live nearby, I will continue to go to Dr. Catrone.

My family has been coming here for years and love it. Dr. Jass is the best eye doctor I have ever…read morehad and his staff is awesome too! They have state of the art equipment and the care they give to their patients is top notch. I would recommend them to anyone in need of skilled, caring, and personable vision care!

Dr Jaz and the staff are wonderful people. Very thorough and on time, always. If you're looking for…read morea new optometrist and a good experience, I would recommend go see Dr Jaz

Initially, I made an appointment online. I didn't receive confirmation so I called to make sure I…read morewas scheduled. I wasn't. Normally, this would cause me to find a different place to go. I was able to get a same day appointment when I called, which was surprising but very much appreciated. I saw Dr Bartek. She was great! Very personable, listened to everything I mentioned. She also was very informative. When it came time to look at frames, the woman who helped me got many options for me to try. She gave me her honest opinion on which looked best. Pricing for glasses, contacts and the exam was broken down and explained in detail. I had an awesome experience from start to finish.

Outstanding staff & team-- Love them They have always helped me when I needed to get new frames or…read morebasic changes in eye wear and Dr Aide is the best

My family and I have been going to Illinois Eye Care for years now and we love their staff. Dr…read more Assell is a caring and extremely knowledgeable professional and staff members like Rosanne and Michelle are so thoughtful and caring. They make the experience fabulous. Even with insurance, their frame pricing can be a little high but I have a stronger and more complicated prescription to deal with so completely understand. Good variety of options to choose from for frames and prescription sunglasses too. The office is in a convenient place sharing a parking lot with a Jewel-Osco, Sally Beauty supply, a Korean BBQ place and more. I can go for an eye exam and then stop in to grab groceries, cosmetics or pick-up dinner to go, in a single trip!

I made an online reservation thru their website. I got an email stating to call so I can finalize…read morethe appointment. Sue whoo picked up said i don't even have you on the system, didn't know about my online reservation and was actually giving me attitude. I said so my date I have reserved which is two months from now is not available? She said no. I just said this is not gonna work. They can't even schedule an appointment? Horrible customer service skills. No thanks I'm sure they would of messed up my whole exam as well as my glasses order.

I was recently at Elk Grove optical and the customer service is always great and friendly people…read more The reason for the stars is the new paper work on the tablet. It's like filling a job application and want to know everything. Also, it would be easier to choose glasses in the men's and women's section not all mixed. I also didn't like that I had to pay for an extended warranty and if they brake I still have to pay a percentage of it. Usually the frame has a one year warranty. Then they show you options for glare, blue light, and transition and there's a great, a good, and a okay one. I just wasn't too happy with this but I have learned and next time check different places and get quotes before choosing a place.

worst experience ever for a simple eye EXAM. so unprofessional & workers there could give less of a…read morecrap. Always overbooking just to get more business & their communication is horrible & not to mention they will purposely assign you a new time exam & hope that you're fine with that. also very expensive for no reason. another time i went they said they had a meeting and had to CANCEL my appointment i called of the rest of work and missed out on $80 bucks that could have gone to my FAMILY especially with this freaking economy? you guys are going to piss off the wrong family one day. do better this is nothing to be playing around with.

Radiant Eye Care has been here for a year-and-a-half and no one has reviewed it?!? Impossible!…read more My family and I had the pleasure of working with Dr. Jay when he worked for another eye care group in Algonquin. I told him then that he was the best eye doctor that I'd ever worked with. Why? Because he explains everything he's doing. You know when the optometrist says, "Better 1 or 2? A or B?" In over 40 years I had never had it explained exactly what they were doing. I used to get stressed out about answering "incorrectly"! But Dr. Jay is patient and makes a safe space for you to voice concerns and ask questions. He takes the time to provide options and make recommendations. I have a lot of trust in his opinions. Aside from the doctor, the office is modern with top-of-the-line technology and equipment. The support staff is friendly and patient and there's even complementary coffee and sparkly water. The only issue? Getting into the lot is brutal if you're driving from the east (Randall). There is construction now and the entrances are all catered to traffic coming from the west on Rt. 20. It's a long and winding ride to get to the office, but it is worth it. As per my experience, the cost of exams and other tests are comparable to other eye care places, though I have yet to purchase frames or contacts directly, so we'll see! Stop by soon!

We went for EYE check exam and Doctor Jay Patel has VERY BRIGHT future. He was very detail oriented…read morein the exam using the latest state of the art system. He explained the finding in very layman's term so that we know it. His diagnosis was perfect and his rates were WAY reasonable then lots of other places. He took his own time and was not in hurry at all and did very thorough examination. I am very impressed and we will visit IF we have eye related questions.

***First, I want to highlight how wonderful Dr. Carrie Sypherd is, and she is the only reason I…read morehave been coming back.*** It's the optician staff that that falls short. My prescription is quite strong, and I admit that it's not simple to fulfill, and I now need progressive lenses. When I received my glasses, they were not right and I cannot see to read, use the computer, or drive. Instead of correcting it, the optician told me I was using them wrong (not sure how that could be, I've had glasses since I was 3), but they would do me a favor and have the lab remake them at no cost but if they were worse (which the optician said would probably be the case), I need to pay for another set of new lenses because they will not put the original brand new lenses back into the new frames. Fine, I won't purchase anything through them again. Hundreds of dollars down the drain. 18 months later, my daughter now needs glasses. They are offering a new lens that helps limit progression of myopia, so I said I would like to order those. Welllll...they don't know how to price them. Why offer this product if you don't know how to price them? I was told to give them a few days, and they should have the pricing. Then the optician said to give them a week and they will have pricing. I call a week and a half later and the optician says "I told you it would be several weeks and I would call you back." No lady, you did not. I wrote down what you told me. This optician now has 2 strikes against her, I am seriously thinking about finding a new practice. See Dr. Sypherd, she is fantastic, compassionate, and really k knowledgeable. Find somewhere else to get glasses.

It is 2026 now. My last review was 2016. I still drive an hour from the Chicago to Bartlett for the…read morebest vision care you can find in the area. Service here is as great now as it was back then.